Presented by Emma-Ruth Aranaz-Pemberton Presentation Synopsis: According to our research only 47% of organisations invest in accredited training and development for their delivery teams. The remaining 53% are developing their skills through untested or self-learning; but this is not the best approach for our PMO people who bring change and transformation to organisations. It’s a VUCA world out there, change is the new normal, and it is no different for the training & development world. In Japanese culture, the art of mastering a skill takes a learner through three distinct stages: Shu (copy), Ha (individualise), and Ri (enlighten). ShuHaRi has been used for centuries but can also be applied to the modern world. In this practical session, Emma-Ruth will provide some insights into your skills and development opportunities through a taster session of the Wellingtone PMO Competency Framework and inspire you, so you can ShuHaRi your way to success!

1. Developing
Effective PMO
Skills
Like a Jedi

2. DirectorofConsulting
Services
Wellingtone
Chair,APMPMOSIG
PMOValueRing
CertifiedConsultant
UKPartner
PMOEventOrganiser
FuturePMO
PjMntDayofService
Speaker
Writer
AvidLearner
@PMONinjas
PMOManager
ProjectManagers
WithoutBorders
Mentor
ProjectManagers
AgainstPoverty
Iam…

3. Research tells us…
53%
47%

4. Rise of the accidental PMO People
Just get on with it, you’ll be fine...

5. Total Wellness is defined as “a state of being in good health
especially as an actively sought goal”.
Wellness has many components and it is often depicted as physical,
mental, spiritual, career, social, family, and financial health.
If areas of the one’s wellness are under developed or neglected,
wellness will be off balance. Wellness is achieved when there is a
degree of balance among the areas.
When looking at an individual PMO career journey it is imperative
to support an individual across the spectrum of competencies that
make them the individual they are, not the role they are currently
performing. This approach helps to avoid the Peter Principle.

6. Competency Areas
The PMO Strategy competencies
test an individual’s toolset, their
strategic foresight and business
management skills
The PMO Delivery competencies
test an individual’s toolkit, their
adaptiveness to their
environment to enable
successful outcomes
The PMO Capability
competencies test the mindset,
behaviours and leadership skills
of an individual

7. PMO Competencies
Sets high standards for self & others
Attention to detail
Works at a high level at all times

8. PMO Competencies
Champions authentic leadership
Encourages innovation
Leading from the front
Authentic Leadership

9. PMO Competencies
Comfortable leading conversation
Interacts at all levels
Influencing skills

10. PMO Competencies
At ease collaborating across
disciplines
Shows diplomatic sensitivity
Manages expectations

11. PMO Competencies
Is aware of self and others
Emotional control & intelligence
Shows empathy at all levels

12. PMO Competencies
Unafraid of acting transparently
Challenges assumptions
Applies critical thinking
Minimises bias

13. PMO Competencies
Operating with high standards
Conduct & Integrity
Manages conflicts of interest
Responsibility & Ownership

14. Your capability assessment taster
The PMO Capability competencies test the mindset, behaviours and leadership skills of an individual
Name Definition Knowledge Experience
Ethics & Professionalism
Demonstrates that self and organisation are operating within high standards of conduct &
integrity, is able to identify, acknowledge and manage conflicts of interest in order to promote
sustainable behaviours of accountability, responsibility and taking ownership
Working with Transparency
Is unafraid of acting with transparency or challenging assumptions by and applying critical
thinking to ensure recognition and minimisation of bias
Emotional Intelligence
Understands the importance of being aware of self and others emotions, demonstrates
emotional control and intelligence and shows empathy with those at all levels
Stakeholder Engagement
Is at ease working with and encouraging collaboration across disciplines whilst showing
diplomatic sensitivity, including effectively managing expectations at all levels
Communication
Is comfortable communicating and especially leading the conversation through the ability to
interact at all levels, shows effective influencing skills
Leadership
Is an authentic leader, encouraging innovation, continuously striving for emotional intelligence
and leading from the front
Culture of Excellence
Consistently sets high standards for self and others, demonstrates attention to detail and
works at a high level at all times
Capability Level:

15. Your capability assessment taster results
Competency Level Aware Competent Practitioner Connoisseur Master
Score 0 – 24 25 – 39 40 – 54 55 – 64 65 - 70
Knowledge Has little or no
knowledge PMO and/or
project management as
a discipline
Can demonstrate an
understanding of the
PMO, its individual
elements and its basic
application in the
organisational context
Sufficient level of
understanding to
recognise and apply the
PMO practices and
processes and provides
feedback
Can demonstrate a solid
level of understanding
and is able to define,
design, deliver and
review the results of a
PMO, its financial
components and analyse
and report on it's results
Is able to utilise
experience to mentor
and coach, can identify
an opportunity to
implement or transform
a PMO across complex
environments and across
the value lifecycle
Competency Level Aware Competent Practitioner Connoisseur Master
Score 0 – 19 20 – 34 35 – 49 50 – 59 60 - 70
Experience Has little or no formal
PMO or project
management experience
Has some experience
obtained from carrying
out one or more roles
within a PMO structure
Has experience in
successfully applying the
PMO processes and
practices as part of a
PMO role (or roles) and
supporting process
development
Has experience and a
track record obtained
from successfully
applying PMO structures
and principles within an
organisation
Is able to empower
others towards a
common goal through a
broad range of
experience and a good
track record gained from
responsible PMO
development assuring a
maturity step change in
multiple organisations,
different in nature

16. Thank
you!