Shared Knowledge is Power - Building a
Project Management Community
Paul Jones
Fujitsu EMEIA P&PM Community Lead and Process Champion
2
Project Managers love change, it’s what we do
And the rate of change is accelerating:
― AI
― Blockchain
― Big Data
― Automation
― IoT
Good news!
Project Delivery is All About Change
3
Dr Joseph Reger – Fujitsu EMEIA CTO
4
The Rate of Change – We see it every day
https://www.statista.com/chart/10311/netflix-subscriptions-usa-international/
5
Within three years, 76% of organisations expect to work more
agile than traditional in their project management
Approx. 30% of the respondents were already at this point
KPMG 2017 survey on project and programme management
What About Projects? - Agile Delivery
7
1. 6 sigma
2. Agile Modelling
3. Behaviour Driven Development
4. Beyond Budget
5. Crystal
6. Cynefin
7. Design Thinking
8. DevOps
9. DAD
10. DSDM
11. Extreme Programming
12. Feature Driven Development
13. Human Centred Design
14. Kaizen
The Agile Landscape
15. Kanban
16. LESS
17. Lean
18. Management 3.0
19. Mikado Method
20. Prince 2 Agile
21. FLOW
22. RUP
23. Rightshifting
24. SAFe
25. Scrum
26. Test Driven Development
27. Theory of Constraints
8
 Rapidly changing technology and organisational
needs
 Keeping up with customer expectations
 Changing delivery approaches – fail fast
 The days of the know everything guru are gone
The Challenge
9
 Empower your people to drive the direction of your
project management capability
 Utilise the combined knowledge and experience of
your people
 Put in place a supportive environment to foster
knowledge transfer
 Make knowledge sharing part of the culture
Meeting The Challenge
10
The Fujitsu Community Vision
Our community is driven by its members, is self-
supporting, supportive and professional. At its heart
is our ability to improve both personal and
organisational knowledge, offering opportunities to
develop new skills and build on those we have
11
Knowledge is a fluid mix of framed experience, values, contextual information, and
expert insight that provides a framework for evaluating and incorporating new
experiences and information. It originates and is applied in the minds of knowers. In
organizations, it often becomes embedded not only in documents or repositories but
also in organizational routines, processes, practices, and norms.
Working Knowledge: How Organizations Manage What They Know By Thomas H. Davenport and Lawrence Prusak
Knowledge and information are not the same thing. It is the difference
between know what and know how. Know how you can't reduce to
information
You don't need information for knowledge, you need people
The Expert View
12
The Fujitsu Community
Process
Tools
Best Practice
Networking
Training &
Development
SMEs
Coaching &
Mentoring
Personal
Learning
Delivery
Experience Sharing
Lessons
Project
Artefacts
Ideas
Communities
Of Practice
I n dividu al
K n owledge
Cor por ate
K n owledge
Lessons
Delivery
Experience
Professional
Memberships
13
How We Continually Improve
Networking
Communities
Of Practice
Ideas
Project
Artefacts
Sharing
Lessons
14
How We Continually Improve
Networking
Coaching &
Mentoring
SMEs
Communities
Of Practice
Ideas
Training &
Development
Project
Artefacts
Sharing
Lessons
Best Practice
Lessons
15
How We Continually Improve
Networking
Coaching &
Mentoring
SMEs
Communities
Of Practice
Ideas
Training &
Development
Process
Tools
Project
Artefacts
Sharing
Lessons
Best Practice
Lessons
16
Process
Process
Tools
Best Practice
Networking
Training &
Development
SMEs
Coaching &
Mentoring
Personal
Learning
Delivery
Experience Sharing
Lessons
Project
Artefacts
Ideas
Communities
Of Practice
I n dividu al
K n owledge
Cor por ate
K n owledge
Lessons
Delivery
Experience
Professional
Memberships
17
Our Community Engagement
Events
Program & Project Management Community
Local Community Leads
Webcasts Newsletters Forums Surveys
Continual
Improvement
Local CommunityLocal CommunityLocal CommunityLocal Community
Webcasts Newsletters Forums Surveys
Continual
Improvement
Events Webcasts Newsletters Forums SurveysEvents
Local communities based
on the business function
or country allow smaller
groups to share and
support each other
Local community leads
can engage across all
communities and share
best practice and ways of
working
The community can
engage across all P&PM
professionals and support
the local communities,
bringing new ways of
working across the
organisation
18
A community provides an organisation with the structure to share
knowledge and experiences
Putting knowledge sharing as the key purpose of the community starts to
change the culture
A strong knowledge transfer culture enables change to happen faster,
driven by the community, not imposed on the community
It’s already happening in the organisation, the community gives it shape
and context
It values those who share
It opens the organisation to new ideas and ways of working
Sharing knowledge and using the know-how of others means faster,
cheaper and a competitive edge
The Value of a Community
Fujitsu - Shared Knowledge is Power - Building a Project Management Community - FuturePMO 2018

Fujitsu - Shared Knowledge is Power - Building a Project Management Community - FuturePMO 2018

  • 1.
    Shared Knowledge isPower - Building a Project Management Community Paul Jones Fujitsu EMEIA P&PM Community Lead and Process Champion
  • 2.
    2 Project Managers lovechange, it’s what we do And the rate of change is accelerating: ― AI ― Blockchain ― Big Data ― Automation ― IoT Good news! Project Delivery is All About Change
  • 3.
    3 Dr Joseph Reger– Fujitsu EMEIA CTO
  • 4.
    4 The Rate ofChange – We see it every day https://www.statista.com/chart/10311/netflix-subscriptions-usa-international/
  • 5.
    5 Within three years,76% of organisations expect to work more agile than traditional in their project management Approx. 30% of the respondents were already at this point KPMG 2017 survey on project and programme management What About Projects? - Agile Delivery
  • 7.
    7 1. 6 sigma 2.Agile Modelling 3. Behaviour Driven Development 4. Beyond Budget 5. Crystal 6. Cynefin 7. Design Thinking 8. DevOps 9. DAD 10. DSDM 11. Extreme Programming 12. Feature Driven Development 13. Human Centred Design 14. Kaizen The Agile Landscape 15. Kanban 16. LESS 17. Lean 18. Management 3.0 19. Mikado Method 20. Prince 2 Agile 21. FLOW 22. RUP 23. Rightshifting 24. SAFe 25. Scrum 26. Test Driven Development 27. Theory of Constraints
  • 8.
    8  Rapidly changingtechnology and organisational needs  Keeping up with customer expectations  Changing delivery approaches – fail fast  The days of the know everything guru are gone The Challenge
  • 9.
    9  Empower yourpeople to drive the direction of your project management capability  Utilise the combined knowledge and experience of your people  Put in place a supportive environment to foster knowledge transfer  Make knowledge sharing part of the culture Meeting The Challenge
  • 10.
    10 The Fujitsu CommunityVision Our community is driven by its members, is self- supporting, supportive and professional. At its heart is our ability to improve both personal and organisational knowledge, offering opportunities to develop new skills and build on those we have
  • 11.
    11 Knowledge is afluid mix of framed experience, values, contextual information, and expert insight that provides a framework for evaluating and incorporating new experiences and information. It originates and is applied in the minds of knowers. In organizations, it often becomes embedded not only in documents or repositories but also in organizational routines, processes, practices, and norms. Working Knowledge: How Organizations Manage What They Know By Thomas H. Davenport and Lawrence Prusak Knowledge and information are not the same thing. It is the difference between know what and know how. Know how you can't reduce to information You don't need information for knowledge, you need people The Expert View
  • 12.
    12 The Fujitsu Community Process Tools BestPractice Networking Training & Development SMEs Coaching & Mentoring Personal Learning Delivery Experience Sharing Lessons Project Artefacts Ideas Communities Of Practice I n dividu al K n owledge Cor por ate K n owledge Lessons Delivery Experience Professional Memberships
  • 13.
    13 How We ContinuallyImprove Networking Communities Of Practice Ideas Project Artefacts Sharing Lessons
  • 14.
    14 How We ContinuallyImprove Networking Coaching & Mentoring SMEs Communities Of Practice Ideas Training & Development Project Artefacts Sharing Lessons Best Practice Lessons
  • 15.
    15 How We ContinuallyImprove Networking Coaching & Mentoring SMEs Communities Of Practice Ideas Training & Development Process Tools Project Artefacts Sharing Lessons Best Practice Lessons
  • 16.
    16 Process Process Tools Best Practice Networking Training & Development SMEs Coaching& Mentoring Personal Learning Delivery Experience Sharing Lessons Project Artefacts Ideas Communities Of Practice I n dividu al K n owledge Cor por ate K n owledge Lessons Delivery Experience Professional Memberships
  • 17.
    17 Our Community Engagement Events Program& Project Management Community Local Community Leads Webcasts Newsletters Forums Surveys Continual Improvement Local CommunityLocal CommunityLocal CommunityLocal Community Webcasts Newsletters Forums Surveys Continual Improvement Events Webcasts Newsletters Forums SurveysEvents Local communities based on the business function or country allow smaller groups to share and support each other Local community leads can engage across all communities and share best practice and ways of working The community can engage across all P&PM professionals and support the local communities, bringing new ways of working across the organisation
  • 18.
    18 A community providesan organisation with the structure to share knowledge and experiences Putting knowledge sharing as the key purpose of the community starts to change the culture A strong knowledge transfer culture enables change to happen faster, driven by the community, not imposed on the community It’s already happening in the organisation, the community gives it shape and context It values those who share It opens the organisation to new ideas and ways of working Sharing knowledge and using the know-how of others means faster, cheaper and a competitive edge The Value of a Community

Editor's Notes

  • #2 [Module]
  • #3 [Module]
  • #14 In Fujitsu we have a number of these which cover technical areas of expertise or delivery like Devops or scrum Being a member of these can bring in new ideas, lessons and project artefacts, to support delivery. They also provide an opportunity to network with others in the organisation, which, in an organisation the size of Fujitsu is extremely important
  • #15 These in turn feed our corporate knowledge, as long as we provide the support to capture them. It also will reveal who are the SMEs and who can provide the support to others
  • #16 This will also lead to changes in our processes and tools. There’s a clear route for everyone to improve how we operate. You’ll notice I’ve not really spoken about process, so we’ll look at how that fits into the picture now.