In this webinar you will learn how your organization can access TechSoup's wide variety of product discount and donation programs. From hardware to software, we'll give you a tour of the tools available to help your nonprofit with productivity, collaboration, financial management, donor tracking, security, and more

1. Welcome to TechSoup
New Member Orientation And Q&A
TechSoup Team
09.20.2023

2. 2 © TechSoup Global. All Rights Reserved.
How to Engage During this Webinar
Questions? Use the Q&A feature.
Check your inbox! We’ll email you the replay, slides, and resource links within a
couple days.
Closed captioning is available. Turn on with the CC button located in your Zoom
menu.

3. 3 © TechSoup Global. All Rights Reserved.
TechSoup Panelists
Aretha Simons
Producer,
TechSoup Webinars
Nick Fynn
Senior Director
TechSoup
Kevin Mulhall
TechSoup Customer
Success Manager
Kelly Garrett
Associate Manager,
TechSoup Client Services

4. 4 © TechSoup Global. All Rights Reserved.
Some Key Terms/Buzzwords
Digital Transformation: becoming a more tech-forward nonprofit
Digital Resilience: using technology to overcome common challenges
Civil Society: non-governmental people and organizations
Cloud Adoption: Using more modern, web-based tools

5. 5 © TechSoup Global. All Rights Reserved.
What is TechSoup?
We are a 501c3 nonprofit organization in the US, and part of a global network.
Our mission is to support nonprofits as they work with technology to help build a more
equitable planet.
We host a catalog of affordable technology products from major tech brands like
Microsoft, Dell, Intuit, Adobe and many more.
We offer services to help nonprofits choose, install, and manage software and hardware.
We create content, courses and trainings to help nonprofit staff to build their tech
skills and expertise.
Our grant-based programming and social mission strengthens global civil society.

6. PRODUCT CATALOG

7. 7 © TechSoup Global. All Rights Reserved.
● Microsoft 365 or Office 365 Enterprise: Cloud-based productivity suite plus support from TechSoup
● Windows Pro Full Operating System: replace your operating system with Windows 11 Pro
Nonprofits Can Save Money on Major Technology Brands

8. 8 © TechSoup Global. All Rights Reserved.
Individual Memberships
● Creative Cloud: $5 admin fee + $19.99 per month or $239.88 for the first year
● Acrobat Pro DC: $5 admin fee + $12.99 per month instead of $14.99
● Adobe Express: new offer, currently $0 admin fee for nonprofits
Nonprofits Can Save Money on Major Technology Brands

9. 9 © TechSoup Global. All Rights Reserved.
QuickBooks Online
● QuickBooks Online Plus: $75 per year
● QuickBooks Online Advanced: $160 for the year
● Review our QuickBooks Online FAQ for important information about these products.
Nonprofits Can Save Money on Major Technology Brands

10. 10 © TechSoup Global. All Rights Reserved.
Nonprofits Can Save Money on Major Technology Brands

12. 12 © TechSoup Global. All Rights Reserved.
● Hardware catalog: New and used laptops, desktops, servers & networking, internet hotspots, headsets
● Dell, Lenovo, HP: $0 admin fee to access discounts and discounted catalogs
● Refurbished Hardware: Refurbished laptops, desktops, tablets, etc. provided by our refurbisher partners
A Catalog Where Nonprofits Can Save Money on
Major Technology Brands

13. TECHSOUP SERVICES

15. 15 © TechSoup Global. All Rights Reserved.
Services to Support Nonprofit IT
● Help Desk: service: $35 monthly or $350 annually for unlimited support on one device
● Managed IT: enterprise level systems management
● Domain Registration Service
● Office 365 email and data migration service
● Remote Office Standard or Pro Installation Support
● Our Digital Assessment Tool helps you to understand areas that need improvement

16. 16 © TechSoup Global. All Rights Reserved.
Website and Digital Marketing Services
● Website consultation and development for nonprofits: evaluation, security, development
● Nonprofit digital marketing services to support your messaging, communications and fundraising
● Google Ad Grants service to help you get the most out of this great Google offer
● New: Google Analytics migration service

19. 19 © TechSoup Global. All Rights Reserved.
Teaching and Training: TechSoup Courses
● Over 70,000 learners have accessed more than 200 TechSoup Courses in both English and Spanish
● All courses designed specifically for nonprofits
● Anyone can sign up
● Numerous courses on nonprofit tech topics like Excel, managing data, CRM, Cybersecurity, and more
● Microsoft Digital Skills Center

20. 20 Copyright © TechSoup Global. All Rights Reserved.
Try the Nonprofit Foundational Skills Track
• You will need a free
TechSoup Courses
account to access these
courses.
• Simply click on this link
to get access to these
courses.
• https://techsoup.course.
tc/catalog/track/digital-tr
ansformation-for-nonpro
fits-foundational-skills

21. Kelly Garrett
Associate Manager
Account Management Group
Here to support you

22. Learn About Products

23. TechSoup Support
TechSoup has recently updated our FAQ and now offers an in-depth TechSoup
Support resource that is designed to answer common questions.

24. TechSoup
Support
Search for an answer using our
Search feature.
You can also pick one of the
topics below to see all related
support articles.

25. 25 © TechSoup Global. All Rights Reserved.
Contact TechSoup Client Services

26. Call or Live Chat with Client Services
Work with a Client Services
representative!

27. 27 © TechSoup Global. All Rights Reserved.
Client Services can assist you with:
● TechSoup account management
● Eligibility questions
● Navigating resources and requesting
products on TechSoup.org
Client Services cannot assist you with:
● IT support
● Product support (download, installation,
etc.)
● In-depth product functionality questions
● Live Chat is available Monday through Thursday, from 11 a.m. to 4 p.m. Pacific, and Friday
from 7 a.m. to 4 p.m. Pacific.
○ Located in the bottom right corner of most www.techsoup.org pages. Click the Help bubble,
then Live Chat to enter the queue
● Phone support is available Monday through Thursday, from 7 a.m. to 11 a.m. Pacific.
○ Call 1-800-659-3579
Contacting Client Services

28. 28 Copyright © TechSoup Global. All Rights Reserved.

29. Thank You For Attending.
Please complete the post-event survey.