The document details significant changes to Microsoft's program offerings for nonprofits, effective April 4, 2022, including reduced availability of on-premises product donations and ongoing access to cloud products through TechSoup at discounted rates. Nonprofits must create a Microsoft account and validate for charity offers, with a focus on utilizing cloud services for operational efficiency. Key changes emphasize increased dependency on cloud features with new usage requirements and options for licenses available under donation or discounted terms.

1. Microsoft Program Offerings
Your Questions Answered
March 15, 2022

2. Shruti Ramaswami
Vice President, Strategy & Strategic Relationship

3. TechSoup Connects You with
Donated and Discounted
Products and Services
IT
Consultants
Software
Hardware —
New and
Refurbished
Courses
And
So Much
More!
Hotspots

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The Technology You Need
Send your questions to: reachus@techsoup.org

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Supporting nonprofits in all stages of digital development
Installed
Software
Hardware
Cloud
Software
Technology
Support
Services
TechSoup Marketplace
From TraditionalDesktop To Fully Cloud-Based
Send your questions to: reachus@techsoup.org

6. Microsoft Program Changes

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Limited On-Premises Product Availability:
• Most on-premises products will no longer be available to nonprofits as a donation beginning April 4, 2022.
• These products will still be available through TechSoup, but only at charitable discount prices.
• Products available as a donation include:
Changes On April 4, 2022
Eligible nonprofits will have access
to Windows Pro as a donation. ​​
Limited set of on-premises
donations will be made available for
computer labs and public-access
computers with shared devices.
Cloud Donations:
Organizations will continue to be able to request Microsoft cloud products through TechSoup. These include several
cloud donation offers that TechSoup recommends. These offers provide the same functionality of the on-premises
tools, often with more robust, secure, and resilient features.
Send your questions to: reachus@techsoup.org

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On-Premises
• Pay one-time
• Downloaded and install to your laptop or desktop
• Free patches and updates between version releases
• Full version releases every 18 to 24 months
Cloud
• Pay on a subscription basis (monthly or annually)
• Regular feature updates
• Requires stable internet connection for updates,
synching, and working “in the cloud”
Donation
• Only Windows Operating
System
Discounted
• Provided by Microsoft at a
discount (~60–75% off)
• Unlimited licenses available
• Both premium/professional
and standard-level products
available
• Available as a License Only
or as a Software Assurance
bundle
Donation and Discounted
• Donations or credits direct from Microsoft
• More feature-rich subscription plans are discounted
• License limits for certain subscription plans
• Can mix and match license subscriptions depending on
users
• Subscription pricing is protected for 12-month terms
• Costs (compared with on-premises) are often lower when
you consider the total cost of ownership
Microsoft Licensing Key Terms – What is Changing
Send your questions to: reachus@techsoup.org

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Process of Requesting & Accessing your Products
Changes to On-Premises Microsoft Donation Products Request Process
• Organizations will have to first create a Microsoft account and be validated for charity
offers at the Microsoft Nonprofit Portal.
• Administrators of the account will also have to provide consent for TechSoup to be
their provider.
New Process to Download On-Premises Microsoft Products
• Access and download products through the Microsoft 365 Administration Portal.
• You will have 5 days to download the software that you requested. If you miss the
download period, you will be able to contact us for a new link.
• Microsoft will only offer specific versions of products; organizations will no longer be able
to downgrade to an earlier version of the licenses requested from TechSoup.
Software Assurance No Longer Included
• Microsoft donation products provisioned through TechSoup will no longer include
Software Assurance benefits.

10. Cloud Offers

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Microsoft 365 — No Changes
Send your questions to: reachus@techsoup.org
Free up to 300 users
$3/license/month up to 300 users
Free for first 10 users
$5/license/month
*Business Premium licensing also includes a Windows
Upgrade to Windows 10/11 Pro from Windows 7, 8, or
8.1 Pro. Details can be found here.

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Office 365 — No Changes
Send your questions to: reachus@techsoup.org
Please note: Those organizations who already have Office 365 E1 or E2 licenses as a donation can continue to use these licenses,
with an ability to have up to 2,000 licenses.

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Microsoft Cloud Offers for Nonprofits
Send your questions to: reachus@techsoup.org
Click here to display the full-sized table as a PDF file.
Microsoft requires organizations to have at least 85 percent of assigned donated (free, granted) licenses to be actively used. "Assigned licenses" means licenses
that have been assigned to a specific user within your organization. "Active use" means that those individuals have used at least one Microsoft cloud service in
the last 90 days. This includes those who are grandfathered into a donated or free-version Office 365 E1 or E2 licenses.

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https://page.techsoup.org/microsoft-product-recommendations-tool-for-nonprofits

15. Your Questions

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Top Questions Received So Far …
• You will still be able to use your on-premises products, such as Office
Standard, as these are perpetual licenses.
• Your existing Software Assurance benefits will be honored for their
contract term.
Are there any changes
to my existing
software licenses?
• This change does not impact cloud licenses or current cloud pricing. You
may still use your cloud subscriptions with no issue.
Are there any changes
to my current cloud
licenses?
• On-premises solutions will still be available after April 4, but as a charity
discount.
• Cloud subscriptions, including Microsoft 365 Business Premium, include
downloadable applications that can be fully used when offline.
What if I do not have
dependable internet
connectivity?
Send your questions to: reachus@techsoup.org

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Top Questions Received So Far …
• Libraries will be eligible for Academic discounted offers for
Microsoft on-premises and cloud solutions. Libraries can go
here to request solutions.
How are libraries
impacted?
• Please contact us and we can help generate a link for you to
download your software.
What if I need more than
5 days to download the
on-premises software?
• Those organizations who have existing donated Office 365
E1 or E2 solutions can continue to use these licenses at no
cost. There is a cap of 2,000 licenses and organizations
must still meet the utilization requirement as well.
What if I have an Office
365 E1 or E2 license as
a donation offer?
Send your questions to: reachus@techsoup.org

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I am struggling to link my Microsoft Account with my
TechSoup Account
Send your questions to: reachus@techsoup.org
1. Make sure you have a Microsoft nonprofit account. If you have not yet created a Microsoft
account, you will need to do that with Microsoft and make sure that you are eligible for nonprofit
offers. We have created a guide to do that here.
2. Remember your account name and provide that to TechSoup during your Add to Cart
process. As a default, the person who created your account is the default administrator on the
account. Your account may look like techsoup@onmicrosoft.com
3. Accept TechSoup as your Provider. To do this, you will need to log into your Microsoft account as
an administrator. Make sure to accept the Microsoft Customer Agreement.
4. Checkout!
A few resources to help you:
• Access our step by step guide here.
• Watch our step by step video here.

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We are here for you.
Send your questions to: reachus@techsoup.org
As Microsoft Gold Certified partner, we offer free consultation to help you select the best solution for
your organization and provide services to help implement and optimize the products you have.
Every time you partner with TechSoup, your support helps us to create more educational content and
hold events to support our nonprofit sector, like this webinar today!

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Resources:
• Microsoft Product Recommendation Tool - find the right
Microsoft solutions for your organization.
• Video Guide to New Process for Requesting and
Downloading Microsoft Licenses
• PDF Guide to New Process for Requesting and
Downloading Microsoft Licenses
• Microsoft Library Offers
• Schedule a Free Consultation
• Microsoft Digital Skills Center - training courses on Excel,
Teams, PowerPoint, Word, SharePoint, and many other applications
• TechSoup Product Catalog
Blogs:
• Important Microsoft Changes
• The Right Microsoft 365 and Office 365 for
Your Nonprofit
• What You Need to Know About Microsoft 365
Nonprofit
• How TechSoup Makes Adopting Microsoft
Cloud Solutions Easier
• Utilization Requirements for Donated
Microsoft Cloud Licenses and How to Access
the Usage Report
Send your questions to: reachus@techsoup.org
Additional Resources

21. Additional Information

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On-Premises vs. Cloud
Advantages
• One-time expense
• No ongoing costs to have to fund
• Microsoft Software Assurance allows upgrades for two
years
On-Premises
Disadvantages
• One-time expense
• Need to upgrade in 3 to 5 years, with limited support and
functionality being prioritized in on-premises software
• You’re responsible for making sure your systems stay
patched and secure
Advantages
• Costs are spread out over time
• Software updates and feature updates happen automatically
• Turn licenses on and off as needed
• No server hardware or software maintenance expenses
• Access your applications and files from anywhere!
• More robust security for all your stuff
Cloud
Disadvantages
• Costs are spread out over time
• May need to retrain staff on applications and workflows
one-time
• May be dependent on internet connection
Send your questions to: reachus@techsoup.org

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On-Premises
• Pay one-time
• Downloaded and install to your laptop or desktop
• Free patches and updates between version releases
• Full version releases every 18 to 24 months
Cloud
• Pay on a subscription basis (monthly or annually)
• Regular feature updates
• Requires stable internet connection for updates,
synching, and working “in the cloud”
Donation
• Fully donated by Microsoft
• Available with a small
TechSoup admin fee
• Limited to 50 licenses per
product
• Standard-level products
available for the smallest
nonprofits
• Does not include Software
Assurance
Discounted
• Provided by Microsoft at a
discount (~60–75% off)
• Unlimited licenses available
• Both premium/professional
and standard-level products
available
• Available as a License Only
or as a Software Assurance
bundle
Donation and Discounted
• Donations or credits direct from Microsoft
• More feature-rich subscription plans are discounted
• License limits for certain subscription plans
• Can mix and match license subscriptions depending on
users
• Subscription pricing is protected for 12-month terms
• Costs (compared with on-premises) are often lower when
you consider the total cost of ownership
Microsoft Licensing Key Terms – What is Available Today
Send your questions to: reachus@techsoup.org

24. 24 © TechSoup Global. All Rights Reserv ed.
On-Premises
• Pay one-time
• Downloaded and install to your laptop or desktop
• Free patches and updates between version releases
• Full version releases every 18 to 24 months
Cloud
• Pay on a subscription basis (monthly or annually)
• Regular feature updates
• Requires stable internet connection for updates,
synching, and working “in the cloud”
Discounted
• Provided by Microsoft at a
discount (~60–75% off)
• Unlimited licenses available
• Both premium/professional
and standard-level products
available
• Not all discounted software
includes Software Assurance
Donation and Discounted
• Donations or credits direct from Microsoft
• More feature-rich subscription plans are discounted
• License limits for certain subscription plans
• Can mix and match license subscriptions depending on
users
• Subscription pricing is protected for 12-month terms
• Costs (compared with on-premises) are often lower when
you consider the total cost of ownership
Microsoft Licensing: Key Terms – Changes on April 4
Send your questions to: reachus@techsoup.org

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April 4 Changes & Options

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Power BI — Data Analytics
and Visualization
*License required only for the person hosting the meeting. Audio conferencing add-on is not available for Office 365 F1
license.
**Exchange Online Archiving for Exchange Online is included in the Office 365 E3 license
and is not available for Microsoft 365 Apps for Enterprise (formerly Office 365 ProPlus license).
Audio Conferencing
This add-on gives users an option to call in to Microsoft Teams
meetings from their audio lines and to have great call quality even
if the users are remote, traveling, or have limited internet access.
$1.80 per user per month.
Advanced Threat Protection
Detect and protect your organization from malicious attacks with
email and document scanning. Know when someone tries to
impersonate your users or your organization's domains.
Starting at $0.80 per user per month.
Exchange Online Archiving for Exchange
Online**
Give users enterprise-grade email archiving and access to
archived email from Outlook and Outlook on the web. Eliminate
local archived email storage.
$0.80 per user per month.
Get self-service analytics at enterprise scale
Reduce the added cost, complexity, and security risks of
multiple solutions with an analytics platform that scales from
individuals to the organization as a whole.
Use smart tools for strong results
Find and share meaningful insights with hundreds of data
visualizations, built-in AI capabilities, tight Excel integration,
and prebuilt and custom data connectors.
Help protect your analytics data
Keep your data secure with industry-leading data security
capabilities including sensitivity labeling, end-to-end encryption,
and real-time access monitoring.
Source: https://powerbi.microsoft.com/en-us/
Additional Cloud Offers
Send your questions to: reachus@techsoup.org

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Definitions:
• Grant: Any donated offerMicrosoftprovides to
nonprofits (no costto nonprofits)
• Assigned Licenses: whenan organization assigns a
license to a specific user,these licenses are considered
assigned.
• Utilization:85% of assigned license users need to be
using at least one Microsoft365 cloud service within the
past 90 days. These cloud services include Exchange
Online, Yammer, MicrosoftTeams,and Microsoft365 Apps.
This does not include installed or on-premises solutions.
Resources:
• Understanding the Utilization Requirement:
https://blog.techsoup.org/posts/utilization-requirements-for-
donated-microsoft-cloud-licenses
• Guide to User Reporting: https://page.techsoup.org/pdf/microsoft-
cloud-licenses-usage-reporting
Microsoft now requires any organization with a donation Cloud product (Office 365 E1, E2 (older), M365 Business
Basic, M365 Business Premium) to utilize the licenses at a rate of at least 85%.
Key Impact:​
• Organizations that are currently not achieving 85%
usage will be deactivated by Microsoftand may risk
being disqualified from future donation offers​.
• Organizations will need to actively manage
donated licenses.
Utilization Requirement for Microsoft Grants
Send your questions to: reachus@techsoup.org

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Microsoft Digital Skills Center
https://page.techsoup.org/digital-skills-center

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Hire
Find and engage the right
candidates and make
smart talent decisions
with LinkedIn data and
insights.
Learn
Fundraise
Market
Build your brand,
showcase your impact,
and attract new donors,
volunteers, and talent at
scale.
Cultivate major donors,
build strategic partnerships,
and leverage the collective
power of your team's
network.
Supportyour team and
ensure your nonprofit has
the skills it needs with
personalized learning
experiences.
Source: https://nonprofit.linkedin.com/
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