The document provides an overview of IFS, a global software company that focuses on enterprise applications for specific industries. It summarizes IFS's history, values, products, customers and global presence. Key points include that IFS was founded in 1983, has over 2,000 customers worldwide, and focuses on industries where service, manufacturing, supply chain or project management are core processes.

1. welcome
to ifs

2. this is
ifs
2

3. Welcome to IFS
As CEO, I am very pleased to welcome you to the IFS family. At IFS, our
focus is on growth—in earnings and in market share, of course, but also
personally and professionally. We are dedicated to providing our customers,
wherever they are, with greater return on their investment. We do so by
giving them user-friendly solutions that optimize their business processes
—and a level of service that’s unparalleled in the industry. Welcome to
the IFS challenge—I’m convinced you’ll prosper and grow.
Alastair Sorbie, CEO
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4. “To be really close to our first customer, we set up a tent in a nearby field.
After three months we completed the project and had a very satisfied customer.”
Ulf Stern, one of the founders of IFS and still working in the company
4

5. OUR HISTORY
• IFS was founded in 1983 by five engineers from Linköping University,
Sweden. Their dream was to start a company that was different—
somewhere people really wanted to work and that was an attractive
business partner for customers.
• When the company landed its first client, the young entrepreneurs
literally pitched a tent and camped outside the customer’s HQ,
working double shifts until the job was done.
• Getting closer to customers is still at the heart of how IFS does
business today.
5

6. It’s not just
a job—it’s a
mindset
6

7. OUR CORE VALUES
At IFS our long-held values are:
• Simplicity
• Commitment
• Professionalism
These values form the basis for how we work—and guide the way we
interact with customers, partners, the market and our colleagues.
At IFS we really care about our customers and their needs—which is why
we work hard to earn consistently high customer satisfaction ratings.
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8. 8

9. SOME STATISTICS
• IFS is an organization with a truly global reach—we have more than 80
IFS offices and work with over 40 distributors around the world.
• IFS Applications is available in some 60 countries and in more than
20 languages.
• We have over 2,000 customers globally.
• IFS has approximately 2,800 employees worldwide.
• With a major development center in Sri Lanka since 1997, IFS was
among the first to realize the advantages of globalizing its operations.
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10. THIS IS OUR PRODUCT
Ifs Applications ™
ENGINEER TO
ORDER
CONFIGURE | MAKE OVERALL
CASH FLOW EMPLOYEE | ASSEMBLE TO COMPONENT EQUIPMENT
SELF-SERVICE ORDER REPAIR EFFECTIVENESS
FIXED ASSETS HEALTH AND MAKE TO B2B
SAFETY PROJECT MAPPING CONTRACTING
ACCOUNTS PAYROLL PROJECT BATCH DEMAND COMPLEX
RECEIVABLE ADMINISTRATION REPORTING MANUFACTURING FORECASTING CALL CENTER MRO
TIME & RISK REPETITIVE MULTI-SITE DYNAMIC VEHICLE
eINVOICE INFORMATION
ATTENDANCE MANAGEMENT MANUFACTURING PLANNING SCHEDULING
MANAGEMENT
PROCESS
ACCOUNTS EXPENSE PROJECT PROJECT COMPONENT INVENTORY AUTOMATION COLLABORATIVE
MANAGEMENT FIELD SERVICE
PAYABLE DELIVERY BUDGETING MRO REPLENISHMENT INTEGRATION SOLUTIONS
CONSOLIDATED TRAINING PLANNING AND SERVICE CONTRACT PREVENTIVE PERSONAL
ACCOUNTS MANAGEMENT COMMISSIONING SCHEDULING SHOP ORDER DISTRIBUTION MANAGEMENT MAINTENANCE PORTAL
BUDGET EMPLOYEE ASSET PROJECT CONSTRAINT-BASED CUSTOMER SALES SCHEDULING AND MOBILE
MANAGEMENT DEVELOPMENT DESIGN MANAGEMENT SCHEDULING ORDERS CONFIGURATOR RESOURCING SOLUTIONS
PROJECT ENGINEERING SYSTEM
RECRUITMENT CHANGE SUB-CONTRACT SHOP FLOOR PROCUREMENT WEB STORE WORK ORDER INTEGRATION &
FINANCE MANAGEMENT REPORTING
MANAGEMENT WEB SERVICES
GENERAL EMPLOYEE PDM SALES CONTRACT EVENT
LEDGER COSTING WAREHOUSING CRM EQUIPMENT
ADMINISTRATION CONFIGURATION MANAGEMENT MANAGEMENT
IFS IFS
IFS HUMAN IFS IFS IFS IFS IFS IFS
FINANCIALS TM
ENGINEERING TM
PROJECTS TM
MANUFACTURING TM
SUPPLY CHAIN TM
SALES & SERVICE TM
MAINTENANCE TM BUSINESS
RESOURCES TM
ENABLERS TM
ACCOUNTING SUSTAINABILITY LIFECYCLE DOCUMENT BUSINESS QUALITY CASE PROCESS
RULES MANAGEMENT MANAGEMENT MANAGEMENT INTELLIGENCE MANAGEMENT MANAGEMENT MODELS
IFS FOUNDATION1™ — ARCHITECTURE AND TECHNOLOGY
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11. THIS IS WHAT WE MEAN WITH
“IFS—FOR AGILE BUSINESS”
• We focus on one product line so our customers are not tied down to
complex integrations.
• Our deep industry knowledge and partnerships help our customers
get rapid results.
• We work closely with our customers and can build what they really
need into our business software.
• We are committed to product excellence through continued technology
leadership and quality software and delivery.
• We are not a ‘pure-play’ technology vendor. We can integrate evolutionary
innovations into our leading-edge technology.
• We bring good design to business software—to make systems that
help improve productivity and are a pleasure to use.
• Our size means that every customer is important to us.
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12. Aerospace & Defense Asset Intensive Automotive Construction &
contracting
Energy & Utilities High Tech industrial Oil & Gas
manufacturing
12
process retail service
manufacturing providers

13. OUR FOCUSED INDUSTRIES
• Aerospace & Defense
• Asset Intensive
• Automotive
• Construction & Contracting
• Energy & Utilities
• High Tech
• Industrial Manufacturing
• Oil & Gas
• Process Manufacturing
• Retail
• SERVICE PROVIDERS
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14. Our core processes
IFS focuses on industries where any of four core processes are strategic:
Service & asset management, manufacturing, supply chain and projects
PROJECT
SUPPLY CHAIN
SERVICE & ASSET MANUFACTURING
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15. FIVE STRONG REASONS FOR
COMPANIES TO CHOOSE IFS
• ONE PRODUCT LINE: With IFS Applications, our customers can handle
all their business processes in one integrated solution.
• INDUSTRY EXCELLENCE: Our industry knowledge is gained through
first-hand experience and a thorough understanding of our customers’
unique demands.
• USER EXPERIENCE: An outstanding user experience increases produc-
tivity and encourages people to use information.
• BUILT FOR CHANGE: IFS Applications is built on components, enabling
our customers to choose the functions they need and add new ones
along the way.
• LOCAL PRESENCE, GLOBAL REACH: At IFS, being global means never
being far away. We always stay close to our customers’ changing
reality.
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16. 16

17. SOME IMPORTANT GLOBAL ALLIANCES
BAE SYSTEMS:
IFS Defence is a joint venture with BAE SYSTEMS that delivers solutions
to the defense industry and armed forces organizations worldwide.
CENTRIC:
IFS Retail is a joint venture with Centric to provide the most comprehen-
sive solution for the retail industry available today.
LOGICA:
IFS and Logica collaborate closely within several industries.
MICROSOFT:
IFS is one of Microsoft’s top-100 ISV partners. IFS and Microsoft
collaborate in several areas, including .Net technology, development
tools, business intelligence, and cloud solutions.
NEC:
IFS and NEC collaborate in several areas, including the high-tech and
automotive industries.
ORACLE :
IFS and Oracle have collaborated on database technology for more than
20 years. IFS is an Oracle Platinum Partner.
17

18. close to our customers
Working close to our customers is an essential part of our long-term
commitment to them. For us, customers are partners, and this
approach is their assurance of getting the fastest return on their
investment. We listen to them, learn from them, and provide them with
user-friendly solutions that best fit their industry challenges. In fact, we
get so close to our customers that we involve them in our development
process—to ensure that what we deliver is exactly what they want.
At IFS, working close to our customers is the ONLY way to do business.
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19. SOME OF OUR CUSTOMERS
Absolut Spirits, Aker Yards, BMW, Dalkia, DuPont, Finnair,
Gehl Company, Heerema Fabrication Group, Horizon Utilities,
Huf, Lockheed Martin, Mercedes Benz, Hydroelectric Power
Corporation, Neste Oil, Nucor Steel, PepsiCo, Philips, Saab Microwave
Systems, Seawell, Technip, Three Gorges, Volvo, Yoigo.
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20. ABOUT IFS
IFS is a public company (OMX STO: IFS) founded in 1983 that develops, supplies, and
implements IFS Applications™, a component-based extended ERP suite built on
SOA technology. IFS focuses on agile businesses where any of four core processes
are strategic: service & asset management, manufacturing, supply chain and projects.
The company has more than 2,000 customers and is present in 50+ countries
with 2,700 employees in total.
Americas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . +1 888 437 4968
Argentina, Brazil, Canada, Mexico, United States
Asia Pacific . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . +65 63 33 33 00
Australia, Indonesia, Japan, Malaysia, new Zealand, Philippines,
PR China, Singapore, Thailand
Europe east and central asia . . . . . . . . . . . . . . . . . . . . . . . . . . . +48 22 577 45 00
BALKANS, Czech Republic, GEORGIA, Greece, Hungary, KAZAKHSTAN,
Poland, RUSSIA and CIS, Slovakia, Turkey, UKRAINE
En6201-1 Production: IFS Corporate Marketing, May 2012.
Europe Central . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . +49 9131 77 340
AUSTRIA, Belgium, GERMANY, ITALY, netherlands, SWITZERLAND
Europe West . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . +44 1494 428 900
France, Portugal, Spain, United Kingdom
Middle East and africa . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . +971 4390 0888
India, South Africa, Sri Lanka, United Arab Emirates
Nordic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . +46 13 460 4000
Denmark, Norway, Sweden
Finland and the Baltic area . . . . . . . . . . . . . . . . . . . . . . . . . . . . +358 102 17 9300
Estonia, Finland, Latvia, Lithuania
www.IFSworld.com