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Introduction to
Professional Ethics
Week 1.2
Outline
1. Ethics and Normative Standards
2. Types of Values
3. Stakeholders
4. Social Responsibility
deals with norms, those standards of
appropriate and proper (or ‘normal’)
behavior
Ethics as Normative
Guidelines
on how we
should act
presuppose
some underlying
values
NORMS
4
Ethics and Normative Standards
© 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
accessible website, in whole or in part.
A higher
standard
than law
Honesty Fairness
What are values?
A company’s core values are those beliefs and principles that provide the
ultimate guide to its decision-making.
- The underlying beliefs that incline us to act or to decide one way rather
than the other.
The value I place on
education leads me to make
the decision to study rather
than play video games. I
believe that education is
more worthy than playing
games.
I make decision to spend my
money on groceries rather
than on a vacation because I
value food more than
relaxation.
What do you value? Why?
Types of Values
Financial serves monetary ends
Religious serve spiritual ends
Legal serves law, order, justice, etc.
Aesthetic serve the end of beauty
Corporate serves corporations’ culture, guidance, etc.
Nutritional serves health ends
Political serves public service
How are ethical values to be distinguished from these
other types of values? What ends do ethics serve?
Ethics Values VS Other Values
ETHICAL
VALUES
Serves the ends of human
well-being.
Acts and decision seek to promote
human welfare
OTHER
VALUES
Not a personal and selfish
well-being
Serves different (more specific) ends
Ethics as Practical Reason
Ethics
practical and normative, having to do with
our actions, choices, decisions, and reasoning
about how we should act.
Therefore, it is a vital element of practical reasoning: reasoning
about what we should do, and is distinguished from theoretical
reasoning, which is reasoning about what we should believe.
Theoretical reason is the pursuit of truth, which is the highest
standard for what we should believe.
Philosophical Ethics And Theories
Is there a comparable methodology or procedure for
deciding what we should do and how we should act?
ETHICALTHEORIES ARE PATTERNS OF
THINKING, OR METHODOLOGIES,TO
HELP US DECIDEWHATTO DO.
Group Discussion
What other classes of yours advise you about proper
and correct ways to act and decide? Identify any
implied behavioral norms and explain how the norms
embedded in those classes differ from ethical norms.
 Behavioral norms – standard of behavior
 Ethical norms - about how we should act. practical and
normative, having to do with our actions, choices, decisions,
and reasoning
E.g.
Do not plagiarize.
Behavioral norms: It is cheating and it is not good.
Ethical norms: who are the affected stakeholders. How would each stakeholder be affected?
How does it oppose to your values and personal integrity or your principles?
Stakeholders Define Ethical
Issues in Business
Stakeholders: Those who have a stake or claim
in some aspect of a company’s products,
operations, markets, industry, and outcomes
Customers Investors
Employees Suppliers
Government agencies Communities
Stakeholders can influence and are influenced by
businesses
© 2013 Cengage Learning. All Rights Reserved. 11
Identifying Stakeholders
 Primary stakeholders: Those whose continued
association is necessary for a firm’s survival
 Employees, customers, investors, governments, and
communities
 Secondary stakeholders: Are not essential to a
company’s survival
 Media, trade associations, and special interest
groups
© 2013 Cengage Learning. All Rights Reserved. 12
© 2013 Cengage Learning. All Rights Reserved. 13
The Stakeholder Interaction Model
A Stakeholder Orientation
The degree to which a firm understands
and addresses stakeholder demands
 Three activities
 Generation of data about stakeholder groups
 Distribution of the information throughout the firm
 Organization’s responsiveness to this intelligence
© 2013 Cengage Learning. All Rights Reserved. 14
1. AT&T
2. Mattel Inc.
3. Bristol-Myers Squibb Co.
4. Eaton Corp.
5. Intel Corp.
6. Gap Inc.
7. Hasbro Inc.
8. Merck; Co. & Inc.
9. Campbell Soup Co.
10. Coca-Cocal Enterprises Inc.
https://www.forbes.com/pictures/efkk45ehlfk/no-10-coca-cola-
enterprises-inc/#1e8b62047afb 15
Best Corporate Citizens 2019
Social Responsibility
An organization’s obligation to maximize its
positive impact on stakeholders and
minimize its negative impact.
 Four levels of social responsibility
 Economic
 Legal
 Ethical
 Philanthropic
© 2013 Cengage Learning. All Rights Reserved. 16
The Importance of a Stakeholder
Orientation
Social responsibility cannot be reactive
 Must be part of business strategy
 Is associated with
 Increased profits
 Increased employee commitment
 Greater customer loyalty
Business ethics involves carefully thought-
out rules of conduct that guide decision
making
© 2013 Cengage Learning. All Rights Reserved. 17
© 2013 Cengage Learning. All Rights Reserved. 18
The Steps of Social Responsibility
Assignment 1:
Pair Task
Due: Week 2 Tuesday

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Week 1.2 ethics and normative standards

  • 2. Outline 1. Ethics and Normative Standards 2. Types of Values 3. Stakeholders 4. Social Responsibility
  • 3. deals with norms, those standards of appropriate and proper (or ‘normal’) behavior Ethics as Normative Guidelines on how we should act presuppose some underlying values NORMS
  • 4. 4 Ethics and Normative Standards © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. A higher standard than law Honesty Fairness
  • 5. What are values? A company’s core values are those beliefs and principles that provide the ultimate guide to its decision-making. - The underlying beliefs that incline us to act or to decide one way rather than the other. The value I place on education leads me to make the decision to study rather than play video games. I believe that education is more worthy than playing games. I make decision to spend my money on groceries rather than on a vacation because I value food more than relaxation. What do you value? Why?
  • 6. Types of Values Financial serves monetary ends Religious serve spiritual ends Legal serves law, order, justice, etc. Aesthetic serve the end of beauty Corporate serves corporations’ culture, guidance, etc. Nutritional serves health ends Political serves public service How are ethical values to be distinguished from these other types of values? What ends do ethics serve?
  • 7. Ethics Values VS Other Values ETHICAL VALUES Serves the ends of human well-being. Acts and decision seek to promote human welfare OTHER VALUES Not a personal and selfish well-being Serves different (more specific) ends
  • 8. Ethics as Practical Reason Ethics practical and normative, having to do with our actions, choices, decisions, and reasoning about how we should act. Therefore, it is a vital element of practical reasoning: reasoning about what we should do, and is distinguished from theoretical reasoning, which is reasoning about what we should believe. Theoretical reason is the pursuit of truth, which is the highest standard for what we should believe.
  • 9. Philosophical Ethics And Theories Is there a comparable methodology or procedure for deciding what we should do and how we should act? ETHICALTHEORIES ARE PATTERNS OF THINKING, OR METHODOLOGIES,TO HELP US DECIDEWHATTO DO.
  • 10. Group Discussion What other classes of yours advise you about proper and correct ways to act and decide? Identify any implied behavioral norms and explain how the norms embedded in those classes differ from ethical norms.  Behavioral norms – standard of behavior  Ethical norms - about how we should act. practical and normative, having to do with our actions, choices, decisions, and reasoning E.g. Do not plagiarize. Behavioral norms: It is cheating and it is not good. Ethical norms: who are the affected stakeholders. How would each stakeholder be affected? How does it oppose to your values and personal integrity or your principles?
  • 11. Stakeholders Define Ethical Issues in Business Stakeholders: Those who have a stake or claim in some aspect of a company’s products, operations, markets, industry, and outcomes Customers Investors Employees Suppliers Government agencies Communities Stakeholders can influence and are influenced by businesses © 2013 Cengage Learning. All Rights Reserved. 11
  • 12. Identifying Stakeholders  Primary stakeholders: Those whose continued association is necessary for a firm’s survival  Employees, customers, investors, governments, and communities  Secondary stakeholders: Are not essential to a company’s survival  Media, trade associations, and special interest groups © 2013 Cengage Learning. All Rights Reserved. 12
  • 13. © 2013 Cengage Learning. All Rights Reserved. 13 The Stakeholder Interaction Model
  • 14. A Stakeholder Orientation The degree to which a firm understands and addresses stakeholder demands  Three activities  Generation of data about stakeholder groups  Distribution of the information throughout the firm  Organization’s responsiveness to this intelligence © 2013 Cengage Learning. All Rights Reserved. 14
  • 15. 1. AT&T 2. Mattel Inc. 3. Bristol-Myers Squibb Co. 4. Eaton Corp. 5. Intel Corp. 6. Gap Inc. 7. Hasbro Inc. 8. Merck; Co. & Inc. 9. Campbell Soup Co. 10. Coca-Cocal Enterprises Inc. https://www.forbes.com/pictures/efkk45ehlfk/no-10-coca-cola- enterprises-inc/#1e8b62047afb 15 Best Corporate Citizens 2019
  • 16. Social Responsibility An organization’s obligation to maximize its positive impact on stakeholders and minimize its negative impact.  Four levels of social responsibility  Economic  Legal  Ethical  Philanthropic © 2013 Cengage Learning. All Rights Reserved. 16
  • 17. The Importance of a Stakeholder Orientation Social responsibility cannot be reactive  Must be part of business strategy  Is associated with  Increased profits  Increased employee commitment  Greater customer loyalty Business ethics involves carefully thought- out rules of conduct that guide decision making © 2013 Cengage Learning. All Rights Reserved. 17
  • 18. © 2013 Cengage Learning. All Rights Reserved. 18 The Steps of Social Responsibility
  • 19.