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Transitions: 
How can we help? 
Wendy Duggleby, PhD, RN, AOCN 
Nursing Research Chair Aging and Quality of Life 
Faculty of Nursing University of Alberta 
October 29, 2014
Change, like sunshine, can be 
a friend or a foe, a blessing or 
a curse, a dawn or a dusk. 
- William Arthur Ward
Calvin: [I pray for] the strength to 
change what I can, the inability to 
accept what I can't, and the incapacity 
to tell the difference.
Transitions 
Ongoing processes characterized by 
change for an individual during which 
a new situation or circumstance is 
incorporated into their lives 
(Meilis, 2010)
Transitions 
The research on transitions in palliative 
care generally focuses on two types: 
1) The transition into receiving palliative care (Larkin, 
2007; Ronaldson, 2011, Hui et al., 2014) 
2) Health systems transitions (Berge, 2005; Lawson, 
2006, Hui et al., 2014)
What Significant Transitions 
are Experienced by Persons 
with Terminal Illnesses and 
Their Families?
What are the most significant 
changes you have experienced 
since receiving palliative care? 
Duggleby et al. (2010). The transition experience of rural 
older persons with advanced cancer and their families: A 
grounded theory study. BMC Palliative Care, 9(5), 1-9.
Most Significant Changes 
Unexpected
Most Significant Changes 
Unexpected 
Sudden
Most Significant Changes 
Unexpected 
Sudden 
Concurrent
Environment 
“She (my wife) was an outdoor person so 
naturally it was a big change, but she did 
accept it and of course her condition was 
making her realize that she….couldn’t be 
outdoors.”
Physical and Mental Health 
“Oh yeah, that changes, that’s definite 
because you don’t do very much. You 
aren’t strong enough. Nope. You aren’t 
very strong.”
Activities of Daily Living 
“I can’t hardly peel a cucumber. I can 
hardly wash the dishes once in a while. 
My husband does it most of the time.” 
“Um...the things I miss most are working 
in the yard, I love working in the yard.”
Changes in Roles/Relationships 
“You are always used to helping out and 
now they’ve got to help you.” 
“Our family got a little bit closer, they 
cared for me more….”
Changes in Hope 
“I had things I wanted to do, things that 
we haven’t done yet, that I am not going 
to get around to doing…. we had our 
retirement hopes… it changes, that’s for 
sure.”
The Chaos of Caregiving 
and Hope 
Duggleby et al. (2012). Qualitative Social Work Research and 
Practice, 11(15), 459-469.
I had a normal life once, but things have 
changed. 
It was unexpected – my life is chaos 
In my naivety, I believed I could do this 
I underestimated the illness that 
accompanied my companion.
The illness my companion bears is often silent in its 
demands. 
Sometimes I imagine it to be harmless. 
Its true nature is just beneath the surface, 
Ready to drain the life from us both.
I have no map, no directions, no 
guide, and the road signs are 
few and far between. 
This is an incredible challenge I 
am unprepared for. 
We discuss better days gone by to boost our spirits. 
Family and friends sometimes join us - I have hope for better 
days.
Often my mood is connected to the 
weather. 
When the sun is shining the days 
seem brighter 
I stop along the road to enjoy life’s 
beauty and to smile - I find 
hope. 
I am temporarily distracted from 
the uncertainty of our journey.
Cloudy, stormy days bring with them dark, depressing moods. 
Fear creeps into my heart- I feel angry, helpless and tired 
Before, when something was broke I fixed it, but I can’t fix my 
companion. 
. 
I feel disconnected from my life – can I get it back?
My companion’s life force is draining bit by 
bit. 
Sometimes my companion is too weak to 
continue - I consider life alone. 
This thought brings with it a tidal wave of 
relief and guilt that combine to 
overwhelm me. 
I don’t know if I can leave my companion 
behind – what 
if I can’t find my way 
home?
The days extend in an endless stretch 
There is no end in sight! How long can I go on? 
We’re running low on supplies 
A crisis is coming – Help I don’t know how to do this!
Others offer to care for 
my companion. 
I feel guilty for even 
wanting to have a 
rest. 
My internal battle of 
guilt continues - I 
secretly yearn to 
be me again. 
In the end my hope 
that I can make a 
difference returns 
and I find 
strength.
We have good days and 
bad days. 
The days pass by in a 
blur morphing into one 
long, never-ending day. 
But the good days are 
tainted by the fear of 
bad days looming close 
behind. 
This fear keeps me 
looking over my 
shoulder at the road 
traveled.
I write my challenges, fears and 
hopes in my journal. 
Putting thoughts and feelings to 
paper gives them life and hope 
shines through. 
Sharing my journals with others 
gives me the feeling that 
someone is walking with me. 
Reading my own words reassures 
me that I have done all I can 
and I have no regrets.
Do Transitions Have an 
Impact on Quality of Life?
Hope and Quality of Life of Persons 
with Advanced Cancer Receiving 
Palliative Care 
Duggleby et al. (2007). Living with hope: Initial evaluation of a 
psychosocial hope intervention for older palliative home care patients. 
Journal of Pain and Symptom Management, 33(3), 247-257.
Existential 
McGill Quality 
of Life
Existential 
McGill Quality 
of Life 
Age 
p=0.01 
-
Existential 
McGill Quality 
of Life 
Age 
p=0.01 
- 
p=0.04 
+ 
Hope: 
Temporality & 
Future
Support 
Months since p=0.022 p=0.048 
Hope 
Diagnosis 
McGill Quality 
- + 
of Life
Living with Hope: Developing a 
Psychosocial Supportive Program for 
Rural Women Caregivers 
of Persons with 
Advanced Cancer 
Duggleby et al. (2014). Hope of rural women 
caregivers of persons with advanced cancer. Rural 
and Remote Health, 14, 2561.
Mental 
Quality of 
Life 
HOPE 
Inter-connectiveness 
HOPE 
Temporarily & 
Future 
p=0.041 p=0.003 
+ +
Physical 
Quality of 
Life 
Guilt 
p=0.041 p=0.003 
+ + 
HOPE 
Inter-connectiveness 
Self-efficacy 
+ p=0.014
How do Palliative Patients 
and Their Families Deal with 
Transitions?
Navigating Unknown Waters 
Coming to Terms 
 Acknowledging 
What Has 
Happened 
 Reminiscing/ 
Comparing 
Where They Are 
Now 
 Reframing Hope 
Connecting 
 Actively Seeking 
Information 
 Searching for 
Options 
 Connecting with 
Trusted Experts 
Redefining 
Normal 
 Defining New 
Standards of 
“Well” 
 Defining When to 
Worry 
 Maintaining 
Personhood 
Transitions 
 Environment 
 Physical & 
Mental Health 
 Roles/ 
Responsibilities 
 Activities of 
Daily Life 
Timely Communication 
Information 
Support Networks
Coming to Terms 
Coming to Terms 
 Acknowledging 
What Has Happened 
 Reminiscing/ 
Comparing Where 
They Are Now 
 Reframing Hope
Connecting 
Connecting 
 Actively Seeking 
Information 
 Searching for 
Options 
 Connecting with 
Trusted Experts
Redefining Normal 
Redefining Normal 
 Defining New 
Standards of “Well” 
 Defining When to 
Worry 
 Maintaining 
Personhood
Navigating Unknown Waters 
Coming to Terms 
 Acknowledging 
What Has 
Happened 
 Reminiscing/ 
Comparing 
Where They Are 
Now 
 Reframing Hope 
Connecting 
 Actively Seeking 
Information 
 Searching for 
Options 
 Connecting with 
Trusted Experts 
Redefining 
Normal 
 Defining New 
Standards of 
“Well” 
 Defining When to 
Worry 
 Maintaining 
Personhood 
Transitions 
 Environment 
 Physical & 
Mental Health 
 Roles/ 
Responsibilities 
 Activities of 
Daily Life 
Timely Communication 
Information 
Support Networks
How Can We Help?
Development and Evaluation of 
a Transition Toolkit for Older 
Rural Palliative Patients 
and their Families 
Interdisciplinary Capacity Enhancement (ICE) 
Funding through CIHR Inst. of Cancer Research and CIHR Inst. of Health Services 
and Policy Research. HOA-80057 (Williams & Wilson PIs)
Changes Toolkit
www.changestoolkit.ca
Who is completing this evaluation? 
44% 
40% 
9% 
7% 
Other 
Family member or friend 
Person with illness 
Prefer not to say
Where do they come from? 
65% 
11% 
3% 8% 
2% 
2% 
2% 
1% 
2% 
1% 
1% 
1% 
0% 
0% 
1% 
Canada, 236 
Brazil, 41 
United States, 29 
Other, 12 
Portugal, 9 
Italy, 7 
UK, 6 
Mexico, 6 
Australia, 4 
UAE, 3 
Chile, 2 
Ecuador, 2 
By country and number of sessions from 09/2013 – 09/2014
Evaluation: Purpose 
Using a concurrent mixed method design, (Quant+qual) 
the purpose of the study was to evaluate the “changes” 
intervention for: 
a) Ease of use 
b) Feasibility, and 
c) Acceptability 
….for palliative patients and their family caregivers
Findings: Pilot Study #1 
Question 
Mean (STD) 
n=7 
Ease of Use Were the directions clear? 4.4 (0.5) 
Were you sure of what you were expected to do? 4.4 (1.0) 
Feasibility Did you have the energy to complete what you wanted to? 3.2 (1.1) 
Were you able to complete the activities you wanted to? 3.0 (1.8) 
Did you have time to carry out the activities you wanted to? 4.0 (1.4) 
Acceptability 
Do you feel working with the Changes binder increased your 
ability to deal with transitions? 
3.7 (1.2) 
Would you do it again? 4.3 (1.1) 
Would you recommend to someone else? 4.4 (0.8) 
Duggleby et al. (2012). Development of a “Changes Toolkit” for Rural Older Palliative Patients 
and Their Family Caregivers. Journal of Rural and Community Development, 7(4), 62-75.
Findings: Pilot Study #2 
Evaluation Characteristics 
Mean (STD) 
(n=7) 
The directions were clear for each activity I wanted to do. 3.83 (1.169) 
I had enough energy to complete each activity I wanted to do. 2.50 (1.732) 
I had enough time to complete each activity I wanted to do. 2.75 (1.708) 
The Changes binder increased my ability to deal with transitions. 3.33 (1.033) 
I would recommend the Changes binder to someone else. 4.17 (0.753) 
The Changes binder is portable if I need to take it from place to place. 3.33 (1.633)
Evaluation: Health Care Professionals 
Evaluation Characteristics Mean (STD) 
Were the directions about who should receive the tool clear for you? 4.0 (0.98) 
Were you sure of what you would be expected to do with the tool? 3.2 (0.75) 
Did you feel that the participants were able to use the tool without difficulty? 3.4 (1.3) 
Would you recommend the tool to others? 4.4 (0.89) 
Do you feel that working with the Changes binder helped patients and families 
3.5 (0.58) 
deal with transitions? 
Do you feel that the binder improved you communication with patients and 
families? 
4.7 (0.58) 
Do you feel that the binder helped you discuss advanced care planning? 4.2 (0.50) 
Do you feel that the binder provided a starting point for nurses or social workers 
5 (0.00) 
to start conversations with families about end of life transitions?
A caregiver wrote when asked what worked well with the 
Changes Toolkit was: 
“....understanding the care I needed, where I can find 
HELP, and where I must go to get it. Knowing I’m not 
alone in this illness and knowing how to live with hope. 
This binder helps me to understand things that I didn’t 
know about and some things I did not understand and 
wonder about......THANK YOU...” 
Duggleby et al. (2012). Development of a “Changes Toolkit” for Rural Older Palliative Patients and 
Their Family Caregivers. Journal of Rural and Community Development, 7(4), 62-75.
“Life is pleasant. 
Death is peaceful. 
It’s the transition that is 
troublesome.” 
- Isaac Asinov (1920-1992)

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Wednesday 29 October - Wendy Duggleby

  • 1. Transitions: How can we help? Wendy Duggleby, PhD, RN, AOCN Nursing Research Chair Aging and Quality of Life Faculty of Nursing University of Alberta October 29, 2014
  • 2.
  • 3. Change, like sunshine, can be a friend or a foe, a blessing or a curse, a dawn or a dusk. - William Arthur Ward
  • 4. Calvin: [I pray for] the strength to change what I can, the inability to accept what I can't, and the incapacity to tell the difference.
  • 5. Transitions Ongoing processes characterized by change for an individual during which a new situation or circumstance is incorporated into their lives (Meilis, 2010)
  • 6. Transitions The research on transitions in palliative care generally focuses on two types: 1) The transition into receiving palliative care (Larkin, 2007; Ronaldson, 2011, Hui et al., 2014) 2) Health systems transitions (Berge, 2005; Lawson, 2006, Hui et al., 2014)
  • 7. What Significant Transitions are Experienced by Persons with Terminal Illnesses and Their Families?
  • 8. What are the most significant changes you have experienced since receiving palliative care? Duggleby et al. (2010). The transition experience of rural older persons with advanced cancer and their families: A grounded theory study. BMC Palliative Care, 9(5), 1-9.
  • 10. Most Significant Changes Unexpected Sudden
  • 11. Most Significant Changes Unexpected Sudden Concurrent
  • 12. Environment “She (my wife) was an outdoor person so naturally it was a big change, but she did accept it and of course her condition was making her realize that she….couldn’t be outdoors.”
  • 13. Physical and Mental Health “Oh yeah, that changes, that’s definite because you don’t do very much. You aren’t strong enough. Nope. You aren’t very strong.”
  • 14. Activities of Daily Living “I can’t hardly peel a cucumber. I can hardly wash the dishes once in a while. My husband does it most of the time.” “Um...the things I miss most are working in the yard, I love working in the yard.”
  • 15. Changes in Roles/Relationships “You are always used to helping out and now they’ve got to help you.” “Our family got a little bit closer, they cared for me more….”
  • 16. Changes in Hope “I had things I wanted to do, things that we haven’t done yet, that I am not going to get around to doing…. we had our retirement hopes… it changes, that’s for sure.”
  • 17. The Chaos of Caregiving and Hope Duggleby et al. (2012). Qualitative Social Work Research and Practice, 11(15), 459-469.
  • 18. I had a normal life once, but things have changed. It was unexpected – my life is chaos In my naivety, I believed I could do this I underestimated the illness that accompanied my companion.
  • 19. The illness my companion bears is often silent in its demands. Sometimes I imagine it to be harmless. Its true nature is just beneath the surface, Ready to drain the life from us both.
  • 20. I have no map, no directions, no guide, and the road signs are few and far between. This is an incredible challenge I am unprepared for. We discuss better days gone by to boost our spirits. Family and friends sometimes join us - I have hope for better days.
  • 21. Often my mood is connected to the weather. When the sun is shining the days seem brighter I stop along the road to enjoy life’s beauty and to smile - I find hope. I am temporarily distracted from the uncertainty of our journey.
  • 22. Cloudy, stormy days bring with them dark, depressing moods. Fear creeps into my heart- I feel angry, helpless and tired Before, when something was broke I fixed it, but I can’t fix my companion. . I feel disconnected from my life – can I get it back?
  • 23. My companion’s life force is draining bit by bit. Sometimes my companion is too weak to continue - I consider life alone. This thought brings with it a tidal wave of relief and guilt that combine to overwhelm me. I don’t know if I can leave my companion behind – what if I can’t find my way home?
  • 24. The days extend in an endless stretch There is no end in sight! How long can I go on? We’re running low on supplies A crisis is coming – Help I don’t know how to do this!
  • 25. Others offer to care for my companion. I feel guilty for even wanting to have a rest. My internal battle of guilt continues - I secretly yearn to be me again. In the end my hope that I can make a difference returns and I find strength.
  • 26. We have good days and bad days. The days pass by in a blur morphing into one long, never-ending day. But the good days are tainted by the fear of bad days looming close behind. This fear keeps me looking over my shoulder at the road traveled.
  • 27. I write my challenges, fears and hopes in my journal. Putting thoughts and feelings to paper gives them life and hope shines through. Sharing my journals with others gives me the feeling that someone is walking with me. Reading my own words reassures me that I have done all I can and I have no regrets.
  • 28. Do Transitions Have an Impact on Quality of Life?
  • 29. Hope and Quality of Life of Persons with Advanced Cancer Receiving Palliative Care Duggleby et al. (2007). Living with hope: Initial evaluation of a psychosocial hope intervention for older palliative home care patients. Journal of Pain and Symptom Management, 33(3), 247-257.
  • 31. Existential McGill Quality of Life Age p=0.01 -
  • 32. Existential McGill Quality of Life Age p=0.01 - p=0.04 + Hope: Temporality & Future
  • 33.
  • 34. Support Months since p=0.022 p=0.048 Hope Diagnosis McGill Quality - + of Life
  • 35.
  • 36. Living with Hope: Developing a Psychosocial Supportive Program for Rural Women Caregivers of Persons with Advanced Cancer Duggleby et al. (2014). Hope of rural women caregivers of persons with advanced cancer. Rural and Remote Health, 14, 2561.
  • 37. Mental Quality of Life HOPE Inter-connectiveness HOPE Temporarily & Future p=0.041 p=0.003 + +
  • 38. Physical Quality of Life Guilt p=0.041 p=0.003 + + HOPE Inter-connectiveness Self-efficacy + p=0.014
  • 39. How do Palliative Patients and Their Families Deal with Transitions?
  • 40. Navigating Unknown Waters Coming to Terms  Acknowledging What Has Happened  Reminiscing/ Comparing Where They Are Now  Reframing Hope Connecting  Actively Seeking Information  Searching for Options  Connecting with Trusted Experts Redefining Normal  Defining New Standards of “Well”  Defining When to Worry  Maintaining Personhood Transitions  Environment  Physical & Mental Health  Roles/ Responsibilities  Activities of Daily Life Timely Communication Information Support Networks
  • 41. Coming to Terms Coming to Terms  Acknowledging What Has Happened  Reminiscing/ Comparing Where They Are Now  Reframing Hope
  • 42. Connecting Connecting  Actively Seeking Information  Searching for Options  Connecting with Trusted Experts
  • 43. Redefining Normal Redefining Normal  Defining New Standards of “Well”  Defining When to Worry  Maintaining Personhood
  • 44. Navigating Unknown Waters Coming to Terms  Acknowledging What Has Happened  Reminiscing/ Comparing Where They Are Now  Reframing Hope Connecting  Actively Seeking Information  Searching for Options  Connecting with Trusted Experts Redefining Normal  Defining New Standards of “Well”  Defining When to Worry  Maintaining Personhood Transitions  Environment  Physical & Mental Health  Roles/ Responsibilities  Activities of Daily Life Timely Communication Information Support Networks
  • 45. How Can We Help?
  • 46. Development and Evaluation of a Transition Toolkit for Older Rural Palliative Patients and their Families Interdisciplinary Capacity Enhancement (ICE) Funding through CIHR Inst. of Cancer Research and CIHR Inst. of Health Services and Policy Research. HOA-80057 (Williams & Wilson PIs)
  • 48.
  • 50.
  • 51. Who is completing this evaluation? 44% 40% 9% 7% Other Family member or friend Person with illness Prefer not to say
  • 52. Where do they come from? 65% 11% 3% 8% 2% 2% 2% 1% 2% 1% 1% 1% 0% 0% 1% Canada, 236 Brazil, 41 United States, 29 Other, 12 Portugal, 9 Italy, 7 UK, 6 Mexico, 6 Australia, 4 UAE, 3 Chile, 2 Ecuador, 2 By country and number of sessions from 09/2013 – 09/2014
  • 53. Evaluation: Purpose Using a concurrent mixed method design, (Quant+qual) the purpose of the study was to evaluate the “changes” intervention for: a) Ease of use b) Feasibility, and c) Acceptability ….for palliative patients and their family caregivers
  • 54. Findings: Pilot Study #1 Question Mean (STD) n=7 Ease of Use Were the directions clear? 4.4 (0.5) Were you sure of what you were expected to do? 4.4 (1.0) Feasibility Did you have the energy to complete what you wanted to? 3.2 (1.1) Were you able to complete the activities you wanted to? 3.0 (1.8) Did you have time to carry out the activities you wanted to? 4.0 (1.4) Acceptability Do you feel working with the Changes binder increased your ability to deal with transitions? 3.7 (1.2) Would you do it again? 4.3 (1.1) Would you recommend to someone else? 4.4 (0.8) Duggleby et al. (2012). Development of a “Changes Toolkit” for Rural Older Palliative Patients and Their Family Caregivers. Journal of Rural and Community Development, 7(4), 62-75.
  • 55. Findings: Pilot Study #2 Evaluation Characteristics Mean (STD) (n=7) The directions were clear for each activity I wanted to do. 3.83 (1.169) I had enough energy to complete each activity I wanted to do. 2.50 (1.732) I had enough time to complete each activity I wanted to do. 2.75 (1.708) The Changes binder increased my ability to deal with transitions. 3.33 (1.033) I would recommend the Changes binder to someone else. 4.17 (0.753) The Changes binder is portable if I need to take it from place to place. 3.33 (1.633)
  • 56. Evaluation: Health Care Professionals Evaluation Characteristics Mean (STD) Were the directions about who should receive the tool clear for you? 4.0 (0.98) Were you sure of what you would be expected to do with the tool? 3.2 (0.75) Did you feel that the participants were able to use the tool without difficulty? 3.4 (1.3) Would you recommend the tool to others? 4.4 (0.89) Do you feel that working with the Changes binder helped patients and families 3.5 (0.58) deal with transitions? Do you feel that the binder improved you communication with patients and families? 4.7 (0.58) Do you feel that the binder helped you discuss advanced care planning? 4.2 (0.50) Do you feel that the binder provided a starting point for nurses or social workers 5 (0.00) to start conversations with families about end of life transitions?
  • 57. A caregiver wrote when asked what worked well with the Changes Toolkit was: “....understanding the care I needed, where I can find HELP, and where I must go to get it. Knowing I’m not alone in this illness and knowing how to live with hope. This binder helps me to understand things that I didn’t know about and some things I did not understand and wonder about......THANK YOU...” Duggleby et al. (2012). Development of a “Changes Toolkit” for Rural Older Palliative Patients and Their Family Caregivers. Journal of Rural and Community Development, 7(4), 62-75.
  • 58. “Life is pleasant. Death is peaceful. It’s the transition that is troublesome.” - Isaac Asinov (1920-1992)

Editor's Notes

  1. Objectives for instruction and expected results and/or skills developed from learning.
  2. Conclusion to course, lecture, et al.