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Yes, (your name
here), there is a Santa
Claus...
... Unified, Automated Storage Provisioning
    for EMC & NetApp




                                    #StorageSanta
                                                    1
Agenda


Storage Automation Drivers & Benefits
Storage Responsibilities and Users
3 Keys to Automated, Unified Storage Provisioning
Rounding out the Process – Intelligence & ITSM
Best Practices for a Automated, Unified Process
Q&A
iWave Storage Automator Demo – Unified Provisioning of EMC,
NetApp and Compellent Storage


                                                    #StorageSanta
                                                                    2
Why Change Storage Admin
Status Quo?

 Growth in storage requests

 Proliferation of heterogeneous storage
 environments

 Change in end user expectation on
 request and delivery times

 Deployment of private cloud and “IT-as-a-
 Service” initiatives

 Introduction of public storage clouds


                                             #StorageSanta
                                                             3
Benefits of Automated Storage
Provisioning

    YOU      Automate your mundane and routine storage administrator
             tasks, focus on the strategic (fun) stuff


  STORAGE    Maintain control of the process through best practices and
  TEAM       corporate policies; access by role-based service catalog


             Empower your end users by providing storage services within
    CIO      your existing heterogeneous environment


             Deliver high quality storage services within defined SLAs and
  Business   at a cost at or below public storage clouds



                                                               #StorageSanta
                                                                               4
Storage Responsibility Segregation


 Storage Vendor
 Storage Array
 Storage/Host
 File /Block
 Virtual/Physical




                                     #StorageSanta
                                                     5
Organizational Users:
Who Needs Storage


 Storage Administrators
 Infrastructure Owners (DBAs, Server Admins)
 Cloud Team
 Development/QAT Group
 Business Application Owners
 Storage End Users


                                           #StorageSanta
                                                           6
3 Keys To Unifying the Storage
Process
                               Storage User
Service Catalog
                                                                     Access

 Service          Service   Service     Service       Service

                                                                    Control

     Policy           Policy          Policy          Policy

                                                                  Abstraction

 Array             Array        Array         Array      Array

                                                                 #StorageSanta
                                                                                 7
Key#1: Role-based Service Access


 Services Access Management
     LDAP/MS AD
     Local
 Services Scope
     End-to-End
     Segmented (tic-tac-toe)
 Service Approvals (IT & Finance)
 Service Auditing


                                    Example VMware Services
#StorageSanta
                                                              8
Key #2: Services Define Control, Not
Policies




                                       #StorageSanta
                                                       9
Service Comparison – Admin vs. User

     Storage Admin             Storage User




                                              #StorageSanta
                                                              10
Simplification- Configuration vs
Workflow




                                   #StorageSanta
                                                   11
Key #3: Array Abstraction –
Execution Plans
       Use Case:   VMware Administrator would like to create a Datastore for ESX Host


                                                          Note: Service used VNX Block Profile




                                                      Note: Service used NetApp Block Profile




                                                Note: Service used Compellent Block Profile




                                                                             #StorageSanta
                                                                                                 12
Execution Plans Mask Array
Complexity




                             13
Execution Plans Mask Array
Complexity




                             #StorageSanta
                                             14
Admin Time Spent on Provisioning



                      Find Best
                      Available                                   Provision
                       Storage                                     Storage




                                                                                    Complete
  Analyze                                                                           Request
  Storage
                                          Approve &
  Request
                                           Schedule




  Typical storage provisioning processes takes 3 – 25 business days in large organizations


                                                                                #StorageSanta
                                                                                                15
Storage Automation Intelligence
Rule-Based Policy Selection



               Rules-Based Policies   Infrastructure

Storage      Application & Host        • Tier
                                                          Fulfilled
Request      Storage Profiles
                                       • Capacity         Request
               –    Performance
               –    Protection
                                       • Tenants
             Application Affinity
                                       • Protection
             Service Levels
                                       • Accessibility
             Cost




                                                         #StorageSanta
                                                                         16
And... Don’t Forget About ITIL
Processes




                      CMDB




   IT & Business   Management       Change
     Approvals     & Monitoring   Management


                                        #StorageSanta
                                                        17
Unified, Automated Provisioning -
Putting it all together

      Goals                 Controls



                   &


                                       #StorageSanta
                                                       18
Unified Storage Best Practices

 Build your policies and services now – don’t wait on the cloud
 SMEs are for service definition, not service operation
 Scripts are tribal knowledge, product is configuration
 management
 Keep number of services small, use profiles to customize
 Storage placement intelligence is another level of abstraction
 Don’t forget about change and approval processes




                                                                  19
Storage Automation Options/
Limitations

          Storage                            Cloud                     Virtualization


                                                                    Limitations
                                                                    • API – offloads to storage
                                                                      vendor
                                                                    • Lack of physical host support
                                                                    • Lack of formal storage
                                                                      execution process
                                   Limitations                      • No end user support
                                   • Workflow-driven (time & $)
                                   • Lack of storage expertise
 Limitations
                                   • Lack of support for policy-
 • Single vendor/product
                                     based storage automation       Custom Solutions
 • Array only
                                   • Single vendor/product         Limitations
 • No ITSM process integration
                                   • Lack of formal storage        • Ongoing dev/support costs
 • MC APIs, scripting & plug-ins
                                     execution process             • Delivery time/tribal
 • Cloud process understanding
                                   • No end user support             knowledge
                                                                   • HW/SW/process expertise

                                                                                #StorageSanta
                                                                                                      20
#StorageSanta
                21
iWave Storage
  Automator
Demonstration




                #StorageSanta
                                22
Resources
Webinars:
•    Link to recording will be emailed by end of week
•    www.iwavesoftware.com/resources/webinars-register/
Other Webinars available:
•   5 Keys to Delivering Storage-as-a-Service without Losing Control
•   Feeding Your Storage-Thirsty Cloud: 4 Critical Processes to Automate
Coming in Jan: Best Practices for Automating NetApp Storage


Other Resources:
•   EMA Impact Brief – iWave Storage Automator: An Essential Puzzle Piece for the Software
    Defined Datacenter
•   Datasheets, tech specs, videos
•   iWave Storage Automator 30-Day Trial
                                                                              #StorageSanta
                                                                                              23
Copyright ©2012 iWave Software. All rights reserved.

iWave Software and its symbol are registered trademarks or trademarks
of iWave Software. Other company and product names mentioned herein are property of
their respective owners. The contents of this publication are subject to change without
notification and are the property of and cannot be reproduced without the written
permission of iWave Software. The contents of this publication are not a commitment by
iWave Software to provide the features and benefits described.




                                                                                          24

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Webinar: Unifying storage for EMC & NetApp

  • 1. Yes, (your name here), there is a Santa Claus... ... Unified, Automated Storage Provisioning for EMC & NetApp #StorageSanta 1
  • 2. Agenda Storage Automation Drivers & Benefits Storage Responsibilities and Users 3 Keys to Automated, Unified Storage Provisioning Rounding out the Process – Intelligence & ITSM Best Practices for a Automated, Unified Process Q&A iWave Storage Automator Demo – Unified Provisioning of EMC, NetApp and Compellent Storage #StorageSanta 2
  • 3. Why Change Storage Admin Status Quo? Growth in storage requests Proliferation of heterogeneous storage environments Change in end user expectation on request and delivery times Deployment of private cloud and “IT-as-a- Service” initiatives Introduction of public storage clouds #StorageSanta 3
  • 4. Benefits of Automated Storage Provisioning YOU Automate your mundane and routine storage administrator tasks, focus on the strategic (fun) stuff STORAGE Maintain control of the process through best practices and TEAM corporate policies; access by role-based service catalog Empower your end users by providing storage services within CIO your existing heterogeneous environment Deliver high quality storage services within defined SLAs and Business at a cost at or below public storage clouds #StorageSanta 4
  • 5. Storage Responsibility Segregation Storage Vendor Storage Array Storage/Host File /Block Virtual/Physical #StorageSanta 5
  • 6. Organizational Users: Who Needs Storage Storage Administrators Infrastructure Owners (DBAs, Server Admins) Cloud Team Development/QAT Group Business Application Owners Storage End Users #StorageSanta 6
  • 7. 3 Keys To Unifying the Storage Process Storage User Service Catalog Access Service Service Service Service Service Control Policy Policy Policy Policy Abstraction Array Array Array Array Array #StorageSanta 7
  • 8. Key#1: Role-based Service Access Services Access Management LDAP/MS AD Local Services Scope End-to-End Segmented (tic-tac-toe) Service Approvals (IT & Finance) Service Auditing Example VMware Services #StorageSanta 8
  • 9. Key #2: Services Define Control, Not Policies #StorageSanta 9
  • 10. Service Comparison – Admin vs. User Storage Admin Storage User #StorageSanta 10
  • 12. Key #3: Array Abstraction – Execution Plans Use Case: VMware Administrator would like to create a Datastore for ESX Host Note: Service used VNX Block Profile Note: Service used NetApp Block Profile Note: Service used Compellent Block Profile #StorageSanta 12
  • 13. Execution Plans Mask Array Complexity 13
  • 14. Execution Plans Mask Array Complexity #StorageSanta 14
  • 15. Admin Time Spent on Provisioning Find Best Available Provision Storage Storage Complete Analyze Request Storage Approve & Request Schedule Typical storage provisioning processes takes 3 – 25 business days in large organizations #StorageSanta 15
  • 16. Storage Automation Intelligence Rule-Based Policy Selection Rules-Based Policies Infrastructure Storage Application & Host • Tier Fulfilled Request Storage Profiles • Capacity Request – Performance – Protection • Tenants Application Affinity • Protection Service Levels • Accessibility Cost #StorageSanta 16
  • 17. And... Don’t Forget About ITIL Processes CMDB IT & Business Management Change Approvals & Monitoring Management #StorageSanta 17
  • 18. Unified, Automated Provisioning - Putting it all together Goals Controls & #StorageSanta 18
  • 19. Unified Storage Best Practices Build your policies and services now – don’t wait on the cloud SMEs are for service definition, not service operation Scripts are tribal knowledge, product is configuration management Keep number of services small, use profiles to customize Storage placement intelligence is another level of abstraction Don’t forget about change and approval processes 19
  • 20. Storage Automation Options/ Limitations Storage Cloud Virtualization Limitations • API – offloads to storage vendor • Lack of physical host support • Lack of formal storage execution process Limitations • No end user support • Workflow-driven (time & $) • Lack of storage expertise Limitations • Lack of support for policy- • Single vendor/product based storage automation Custom Solutions • Array only • Single vendor/product Limitations • No ITSM process integration • Lack of formal storage • Ongoing dev/support costs • MC APIs, scripting & plug-ins execution process • Delivery time/tribal • Cloud process understanding • No end user support knowledge • HW/SW/process expertise #StorageSanta 20
  • 22. iWave Storage Automator Demonstration #StorageSanta 22
  • 23. Resources Webinars: • Link to recording will be emailed by end of week • www.iwavesoftware.com/resources/webinars-register/ Other Webinars available: • 5 Keys to Delivering Storage-as-a-Service without Losing Control • Feeding Your Storage-Thirsty Cloud: 4 Critical Processes to Automate Coming in Jan: Best Practices for Automating NetApp Storage Other Resources: • EMA Impact Brief – iWave Storage Automator: An Essential Puzzle Piece for the Software Defined Datacenter • Datasheets, tech specs, videos • iWave Storage Automator 30-Day Trial #StorageSanta 23
  • 24. Copyright ©2012 iWave Software. All rights reserved. iWave Software and its symbol are registered trademarks or trademarks of iWave Software. Other company and product names mentioned herein are property of their respective owners. The contents of this publication are subject to change without notification and are the property of and cannot be reproduced without the written permission of iWave Software. The contents of this publication are not a commitment by iWave Software to provide the features and benefits described. 24

Editor's Notes

  1. Growth in storage demandsChange in user expectations (I want my storage and I want it now) – need to reduce provisioning timesAging Storage Admin population (need to offload storage admin tasks to new admins or even non-storage admins)Rise of Private Cloud and IaaS initiative“IT-as-a-Service” initiatives from the CIO