The document discusses the evolving role of information management professionals and the skills required to remain competitive in the field. It highlights that employers prioritize proficiencies in risk management, data privacy, content management, and analytics over the next 3-5 years. Additionally, it notes a lack of organizational support for professional development, emphasizing the importance of self-advocacy and continuous learning.

1. Underwri(en by:
#AIIM Informa(on Is Your Most Important Asset –
Learn the Skills to Manage It
Webinar Title
Presented DATE
The Next Gen Informa(on Professional:
How to stay at the top of your game
Delivered February 17, 2016

2. Underwri(en by:
John Mancini
President
AIIM
Sue Trombley
Managing Director of
Thought Leadership
Iron Mountain
Today’s Speakers

3. 3
CURRENT STATE
Your employers aren’t sure
what you do
AND
you’re not sure what they
expect of you…

4. 4
WHAT’S NEXT?
Insights from
NEXTGEN INFORMATION
MANAGEMENT PROFESSIONAL
RESEARCH

5. 5
0% 10% 20% 30% 40% 50% 60%
Expected proficiencies over the next 3-5 years
Risk management, security, and data privacy
Content/records management
Analytics (data, content, metadata, etc.)
Taxonomy and metadata management
Social and mobile integration
Workplace automation
Email management
Digital preservation
Repository management
Predictive analytics
Aggregating/curating content
Communications infrastructure
Other(N=246)
50%
Risk management,
security, and data
privacy
47%
Content/records
management
44%
Analytics
35%
Taxonomy and
metadata
management

6. 6
0% 20% 40% 60%
Information accessibility
across all platforms
Data quality management,
data cleansing and migration
Information security and access control
Analytics, data sourcing and integration
Change management
Oversight / continuous info
ecosystem improvement
Process analysis and reengineering
KPI / KRI development/monitoring
Aggregation and curation
Other
Capabilities in greatest demand
(N=262)
52%
Information
accessibility
49%
Data quality management,
data cleansing and
migration
42%
Information security
and access control
33%
Analytics, data sourcing
and integration

7. 7
Technical skills in greatest demand
0% 10% 20% 30%
(N=244)
Taxonomy/metadata design
Information security
Process analysis and modeling
Application and process integration
Requirements analysis
Continuous improvement
(Lean, Six Sigma, Agile)
SharePoint implementation
Standards/quality/audit
Cloud application management
Information capture
32%
Taxonomy/
metadata design
30%
Information
security
30%
Process analysis
and modeling
29%
Application and
process integration

8. 8
Primary expectations of you
CONTENT &
RECORDS
MANAGEMENT
Mobile,
taxonomies
& metadata,
access & delivery
ANALYTICS
Data sourcing
& quality, analysis,
modeling,
cleansing,
migration
RISK
MANAGEMENT
Compliance,
security
& privacy
STRATEGY
Process
& technical

9. 9
Assessing today’s
CAPABILITIES
VS EXPECTATIONS

10. 10
The principal role over the next 3-5 years will evolve
47% expect to be Information Management Professionals
Records
Information
Management
Information
Management
Professional
RIM IMP
Content/Records
Management Professional
Analytics Specialist
Risk/Security/Privacy
Management Professional

11. 11
Your technical skills
0% 10%20%30%40%50%60%70%80%90%100%
Content and records management
Business Process Management
Taxonomy and Metadata
Capture
Repository management
Workplace automation
Digital preservation
Risk management, Security, and Data Privacy
Communications infrastructure
Aggregation and curation
Analytics (data, content, metadata, etc.)
Social and mobile integration
Predictive analytics
Strong Adequate Weak(N=235)
RISK
MANAGEMENT,
security, and
data privacy
ANALYTICS
(data, content,
metadata, etc.)
Skills where employers
expect you to be more
knowledgeable:

12. 12
Soft skills
(N=234)
Innovative ways of thinking
Change management
Relationship building
Training
Corporate communications
C-Level interaction
Meeting facilitation
Mentoring
MANAGEMENT
EXPECTATION
CURRENT
ABILITY
72%
70%
57%
34%
21%
20%
13%
12%
64%
50%
62%
56%
47%
32%
56%
52%
0% 10% 20% 30% 40% 50% 60% 70% 80%

13. 13
EMBRACE
CHANGE
“eDiscovery positions
being replaced by data
informatics specialists”

14. 14
How do we add to our
EXISTING TALENT
POOL?

15. 15
0% 20% 40% 60% 80%
79%
Learning and
experience on the job
68%
Professional training
from independent
sources (association,
training centers)
39%
College degree -
postgraduate
How do you acquire your expertise?
Learning and experience on the job
Professional training from independent sources
(association, training centers)
College degree – postgraduate
College degree – undergraduate
Internal training – informal
Product training from suppliers
Internal training – formal
Other college courses
Other(N=232)

16. 16
0% 10% 20% 30% 40% 50% 60%
Preferred 3 methods of professional development
(N=234)
Online courses
Professional conferences
Articles and books
Webinars
Professional bodies
and associations
52%
Online learning
courses
45%
Professional
conferences
44%
Learn from articles
and books indicated
a focused need

17. 17
Does your organization support professional growth?
Only 25%
of organizations are
actively involved
in your development.
75% of organizations are NOT actively involved.
You must be your own advocate for
professional development.

18. 18
What you can do
DON’T GET LEFT BEHIND!
Assess
your expertise:
identify and fill
gaps
Create
and propose a
development
plan for you and
your staff
Engage
with Data Officer/
Analysts and IT
Engage
with your CPO
and CSO

19. 19
What you can do
DON’T GET LEFT BEHIND!
Seek out
SMEs
as resources:
industry,
association,
vendor
Stay up to
speed
on new and
emerging
technology
Take a
primary role
in forming
your info
strategy
Be the
broker
between business
units and analysis
teams

20. 20
THRIVE IN IT.
Information Management:
Don’t just survive in it.
http://www.ironmountain.com/Knowledge-Center/Reference-Library/View-
by-Document-Type/White-Papers-Briefs/W/What-will-it-take-to-be-a-
NextGen-InfoPro.aspx

21. 21
Records Management
Global Retention Schedules
IG Consulting
E-Records Consulting
On-Site Staffing
Records and
Information
Management
Document
Management
Data
Management
Secure
Destruction
Server & App Data Protection
Technology Escrow
Disaster Recovery
Offsite Tape Vaulting
Data Centers
Onsite and Offsite
Secure Shredding
eWaste
Secure Media
Destruction
Document Imaging
Hosted Imaging
Archive
Discovery Services
Global Information Management for all Verticals
IRON MOUNTAIN

22. 22
Sue.Trombley@ironmountain.com
@Sue_Trombley
ironmountain.com/thoughtleadership
1.800.899.4766 (IRON)

23. Underwri(en by:
Thank You
John Mancini
President
Blog: The Digital Landfill
@jmancini77

24. Underwri(en by:
Take your skills to the next level by learning
how to create an informaJon accountability
framework that reduces costs, manages risk,
and opJmizes value with AIIM’s Informa(on
Governance training course.
Visit: AIIM.org/InfoGovTraining

25. Underwri(en by:
AIIM is the Community for
Informa(on Professionals
AIIM believes that informa(on is
your most important asset.
Learn the skills to manage it.
Our mission is to improve organizaJonal
performance by empowering a
community of leaders commi(ed to
informaJon-driven innovaJon.
Learn more at www.aiim.org