President and Chief Performance Officer, Transformation Leadership Coach, Speaker, Author, Adjunct Associate Professor of Business Administration Professor Dr. Frank L Harper Jr. PMP® is a proven deliverer of innovation and operations excellence through leading numerous process-and productivity-improvement initiatives, leverages emerging technologies for business transformation, orchestrates organizational change, while identifying and developing collaborative opportunities between business units and technology. A self-proclaimed Strategic Hustler™, his technical savvy, leadership, teaching, solutions-focused thinking and execution has directed or contributed to strategic programs/projects with combined budgets of $4+ Billion supporting business units to identify, develop, and implement business solutions that maximize throughput, operational efficiency, customer service, and competitiveness. The effectiveness of these efforts generated combined revenues and savings of $10+ Billion for companies and governments on five continents [North & South America, Asia, Africa, and Europe]. A former shoe shine boy, or Street hustler, and scholar-athlete, he has received national and international honors for his pioneering work in the fields of information technology, industrial engineering, and project management. Community leaders applauded his views on community-based education and training. His forty-plus years of leadership and management experience extends beyond the corporate setting into community, sports, and spiritual endeavors. Currently, Professor Dr. Harper who also holds an MBA in Marketing, MSc in Industrial Engineering, and BSc in Computer Technology/Industrial Engineering; is an Adjunct Associate Professor of Business Administration for the Cambridge Corporate University (Switzerland), President and Chief Performance Officer of Intelligent Systems Services LLC, (US) and Strategic Advisor / Trainer / Business Transformation Consultant for Innovative Management Services, Pakistan.

1. Sustaining Success by Achieving Excellence
“Inspiring Leaders Globally Through Transformation” ©Copyright 2014 to 2016
1st Annual Hadoop in Enterprise Architecture
Summit – Karachi, Pakistan
Integration and Governance in a Big Data World
Presenter:
Prof. Dr. Frank L. Harper, Jr., Ph.D., PMP, PIF, ITIL, CSSGB, CGEIT(c.)
Author – A.G.I.L.E. L.E.A.D.E.R.S.H.I.P. with a G.R.I.P.
Strategic Advisor & Consultant – Innovative Management Systems, Pvt.
President and Chief Performance Officer Intelligent Systems Services, LLC.

2. Sustaining Success By Achieving Excellence
“Inspiring Leaders Globally Through Transformation” ©Copyright 2014 to 2016
Assalamu Aleikom

3. Sustaining Success By Achieving Excellence
“Inspiring Leaders Globally Through Transformation” ©Copyright 2014 to 2016
• Introduction
• Trip Down Memory Lane
• Information (Data) Governance
• Why Govern BIG DATA?
– Data Lifecycle Management
– Benefits of Information Integration Governance
• Big Data, Trust, and Risk Assessment
• Business Transformation, Information Integration and
Governance
• An Information Governance Process
• Questions and Answers
AGENDA

4. Sustaining Success By Achieving Excellence
“Inspiring Leaders Globally Through Transformation” ©Copyright 2014 to 2016
About Dr. Frank L. Harper, Jr., Ph.D., PMP®, PIF, ITIL, CSSGB, CGEIT (c.)
• Current: President & Chief Performance Officer, Author, Speaker, Adjunct Associate
Professor, Leadership Coach, Advisory Board Member
• Professional Experience: 35+ Years
• Professional Roles: CEO, Chief Information Officer, Deputy Chief Information Officer,
Sr. Process Strategist/Manager - IT Governance, Business, Process Strategist,
Process Excellence Director, Chief Program Management Officer, Global Practice
Director, Sr. Project Manager, PMI OPM3 Team Leader, Chief Information Engineer,
Software Architect, Enterprise Architect, Data Governance Architect, Lead Systems
Analyst, Program Analyst-Engineer, Programmer/Analyst,
• Competencies: Leadership Coaching, Strategic Management, Enterprise Architecture,
Business Transformation, Governance [IT, Program, Project, Data], and Organizational
Behavior
• Author: IT and personal development courses, articles, and books on Organizational
Leadership and Transformation
• Researcher: Project Management Institute, Cambridge Corporate University
• Education: PhD in Administration & Management [Organizational Leadership &
Transformation], MBA in Marketing, MS in Industrial Engineering, BS in Computer
Technology (Cum Laude)
• MPAs: Family, Project Success Rate of 96%, Uplifting of 1000’s leaders

5. Sustaining Success By Achieving Excellence
“Inspiring Leaders Globally Through Transformation” ©Copyright 2014 to 2016
Information (Data) and Integration Governance Programs
• McDonald’s & Countrywide Funding (ensuring high quality Master Data
while supporting clear roles and responsibility and controls, formalized
Governance and Stewardship and support SOX-compliance as they realign
data and processes to use Oracle, COBIT)
• The Coca Cola Company, USAA, Warner Brothers (address legacy data
integration and sourcing issues, standards, customer data, product data)
• Merial Pharmaceutical (support Data Quality, focus on improvement of
Key Master Data for Business Process Transformation project)
• City of Atlanta (supporting Data Quality of Business Intelligence metrics
for Balanced Scorecarding, enterprise process, enterprise decision-making)
• 3M (supporting Data Quality for customer DW, enterprise process,
enterprise decision-making)
• Sterling Software/Knowledgeware (global competency expert in
information management practice defining standards for enterprise
encyclopedia management)

6. Sustaining Success By Achieving Excellence
“Inspiring Leaders Globally Through Transformation” ©Copyright 2014 to 2016
Seven Roles of Highly Effective CIOs

7. Sustaining Success By Achieving Excellence
“Inspiring Leaders Globally Through Transformation” ©Copyright 2014 to 2016
Seven Roles of Highly Effective CIOs
 Role One - Utility Provider
Oversee building and sustaining robust, reliable, and economical IT infrastructure
services; direct addition of key utility services such as helpdesk and the
deployment of communication, collaboration and productivity tools
 Role Two - Information Steward
Development of an enterprise architecture, standards, compliance, integrity and
privacy information
 Role Three - Educator
Raise the awareness of business peers about strategic role and relevance of key
information technologies and help them become more “savvy” in making strategic
IT decisions
 Role Four - Integrator
Lead enterprise efforts to digitize and integrate processes, information and
decision-support; oversees the implementation of crucial program management
offices and portfolio management systems

8. Sustaining Success By Achieving Excellence
“Inspiring Leaders Globally Through Transformation” ©Copyright 2014 to 2016
Seven Roles of Highly Effective CIOs
 Role 5 - Relationship Architect
Connect, Communicate, Coordinate, and Collaborate – Internally and Externally
 Roles 6 - Strategist
Actively serve as innovation catalyst and work with your business peers in
discovering opportunities to leverage IT in innovative business models, customer
relationship, and the pursuit of agility
 Roles 7 - Leader
Lead, design, and govern the IT organization ensuring that the IT organization has
the right staff, works actively on developing human capital, and inspires IT
professionals to contribute to the organization’s mission and achieve their full
potential
Source: Society of Information Management

9. Sustaining Success By Achieving Excellence
“Inspiring Leaders Globally Through Transformation” ©Copyright 2014 to 2016
Information (Data) Governance

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“Inspiring Leaders Globally Through Transformation” ©Copyright 2014 to 2016
Defined as: The management of risk & compliance.
“The overall methodology by which Information
(Data) is directed, administered and controlled to
ensure it is TRUSTED”
GCoovmeprnliance
Information (Data) Governance

11. Sustaining Success By Achieving Excellence
“Inspiring Leaders Globally Through Transformation” ©Copyright 2014 to 2016
Why Govern Big Data?

12. Sustaining Success By Achieving Excellence
“Inspiring Leaders Globally Through Transformation” ©Copyright 2014 to 2016
Identity
Manager
Why Govern Big Data?: Your Data Life Cycle Management
Firewall
Network
Applications
Switch
Load
Balancer Portal
SAP
PSFT
Siebel
Web Services
3rd Party
applications
End User
Web
Servers
Databases
Router
Mainframe
Database
Black Box

13. Sustaining Success By Achieving Excellence
“Inspiring Leaders Globally Through Transformation” ©Copyright 2014 to 2016
Why Govern Big Data?: Your Data Life Cycle Management
Question!
1. Do you know expiry data and
aging policy?
2. Do you know archive policy?

14. Sustaining Success By Achieving Excellence
“Inspiring Leaders Globally Through Transformation” ©Copyright 2014 to 2016
Why Govern Big Data?: Your Data’s Lifecycle Management
More Issues
1. Retention problem
2. Security, Monitor, Enforce
3. Data Quality
4. Data Integrity

15. Sustaining Success By Achieving Excellence
“Inspiring Leaders Globally Through Transformation” ©Copyright 2014 to 2016
Why Govern Big Data?: Your Data’s Lifecycle Management
Data Usage
1. Big Data and MDM
2. MDM and Governance

16. Sustaining Success By Achieving Excellence
“Inspiring Leaders Globally Through Transformation” ©Copyright 2014 to 2016
Why Govern Big Data?: Your Data’s Lifecycle Management
Strategic Pitfalls:
1. Research initiative
2. New capabilities

17. Sustaining Success By Achieving Excellence
“Inspiring Leaders Globally Through Transformation” ©Copyright 2014 to 2016
Enterprise (Universal) Commerce
Source: Effective Leadership for Enterprise Commerce Management

18. Sustaining Success By Achieving Excellence
“Inspiring Leaders Globally Through Transformation” ©Copyright 2014 to 2016
Big Data, Trust, and Risk
Assessment

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“Inspiring Leaders Globally Through Transformation” ©Copyright 2014 to 2016
Competing on Information and Analytics
Business reason: Competitive advantage
1. Trusted Information
2. Risk assessment
3. 2015 – 80% data uncertainty
4. Information Integration Governance

20. Sustaining Success By Achieving Excellence
“Inspiring Leaders Globally Through Transformation” ©Copyright 2014 to 2016
Business Transformation
Information Integration and
Governance

21. Sustaining Success By Achieving Excellence
“Inspiring Leaders Globally Through Transformation” ©Copyright 2014 to 2016
Business Transformation and Information Integration & Governance
Integration
and
Governance

22. Sustaining Success By Achieving Excellence
“Inspiring Leaders Globally Through Transformation” ©Copyright 2014 to 2016
IT and Data Governance Relationship
Corporate
Governance
IT
Governance
Data
Governance
IT DM Council
Data
Quality
Data Quality
Strategy
Standards and
Policies
Data …………
Architecture
Data Management
Processes
Governance
Management

23. Sustaining Success By Achieving Excellence
“Inspiring Leaders Globally Through Transformation” ©Copyright 2014 to 2016
Information (Data) Governance Focus Areas
A single framework can help organize efforts.
Information (Data)
Governance Focus
Area

24. Sustaining Success By Achieving Excellence
“Inspiring Leaders Globally Through Transformation” ©Copyright 2014 to 2016
Believability
Objectivity
Ease of
Manipulation
Understandability
Interpretability
Consistent
Representation
Appropriate
Amount
Currency
Completeness
Relevancy
Accuracy
Trusted Information- Part 1
Security /
Accessibility
Contextual
Information
Quality Criteria
Intrinsic
The extent to which information is
regarded as true and credible
The extent to which information is highly
regarded in terms of its source or content
The extent to which information is
applicable and helpful for the task at hand
The extent to which information is not
missing and is of sufficient depth and
breadth for the task at hand
The extent to which information is
sufficiently up to date for the task at hand
The extent to which volume of
information is appropriate for task at hand
The extent to which information is
presented in the same format
The extent to which information is in
appropriate languages/symbols, and clear
The extent to which information is easily
comprehended
The extent to which information is easy to
manipulate and apply to different tasks
The extent to which information is correct
and reliable
The extent to which information is
unbiased, unprejudiced and impartial
The extent to which
information is
applicable to the task
of the information use
and is presented in
an intelligible and
clear manner,
recognizing that
information quality
depends on the
context of use
The extent to which Reputation
data values are in
conformance with the
actual or true values
The extent to which
information is available
or obtainable

25. Sustaining Success By Achieving Excellence
“Inspiring Leaders Globally Through Transformation” ©Copyright 2014 to 2016
Restricted
Access
Availability
Ease of
Manipulation
Relevancy
Accuracy
Trusted Information- Part 2
Security /
Accessibility
Contextual
Intrinsic
The extent to which information is highly
regarded in terms of its source or content
The extent to which information is
applicable and helpful for the task at hand
The extent to which information is easy to
manipulate and apply to different tasks
The extent to which information is
available when required, or easily and
quickly retrievable
The extent to which access to information
is restricted appropriately to authorized
parties
The extent to which information is correct
and reliable
The extent to which
information is
applicable to the task
of the information use
and is presented in
an intelligible and
clear manner,
recognizing that
information quality
depends on the
context of use
The extent to which Reputation
data values are in
conformance with the
actual or true values
Information
Quality Criteria
The extent to which
information is available
or obtainable

26. Sustaining Success By Achieving Excellence
“Inspiring Leaders Globally Through Transformation” ©Copyright 2014 to 2016
An Information Governance
Process

27. Sustaining Success By Achieving Excellence
“Inspiring Leaders Globally Through Transformation” ©Copyright 2014 to 2016
1. Establish Goals for Data Governance
2. Engage Data Governance Stakeholders
3. Align Data Governance Activities
4. Exercise Data Governance through Key Activities
5. Communicate Achievements
Process of Governing Data

28. Sustaining Success By Achieving Excellence
“Inspiring Leaders Globally Through Transformation” ©Copyright 2014 to 2016
1. Establish Goals for Data Governance

29. Sustaining Success By Achieving Excellence
“Inspiring Leaders Globally Through Transformation” ©Copyright 2014 to 2016
2. Engage Governance Stakeholders

30. Sustaining Success By Achieving Excellence
“Inspiring Leaders Globally Through Transformation” ©Copyright 2014 to 2016
3. Align Data Governance Activities

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“Inspiring Leaders Globally Through Transformation” ©Copyright 2014 to 2016
4. Exercise Data Governance Through Key Activities

32. Sustaining Success By Achieving Excellence
“Inspiring Leaders Globally Through Transformation” ©Copyright 2014 to 2016
Exercise Data Governance – Technical Platform
Set of tools needed for enterprise data governance

33. Sustaining Success By Achieving Excellence
“Inspiring Leaders Globally Through Transformation” ©Copyright 2014 to 2016
Exercise Data Governance – Technical Platform

34. Sustaining Success By Achieving Excellence
“Inspiring Leaders Globally Through Transformation” ©Copyright 2014 to 2016
The Logical Data Warehouse

35. Sustaining Success By Achieving Excellence
“Inspiring Leaders Globally Through Transformation” ©Copyright 2014 to 2016
Summary of Presentation
• Big Data must be governed
• You can’t have quality analytics without quality
data
• Information integration and governance is a
business strategy.
• Implement governance technology to be
successful

36. Sustaining Success By Achieving Excellence
“Inspiring Leaders Globally Through Transformation” ©Copyright 2014 to 2016
THANK YOU!
‘Jazakum Allah Khayran’( ( ‘جَزَاكُمُ هاللَُّ خَيْرًا
"May Allah reward you [in] goodness."

37. Sustaining Success By Achieving Excellence
“Inspiring Leaders Globally Through Transformation” ©Copyright 2014 to 2016
Contact Information
USA
Email: info@intelligentsystemsservices.com
Web: www.intelligentsystemsservices.com
Skype: dr.frank.l.harper.jr
Phone: 877-740-9634
PAKISTAN
Email: drfrank@innovative-management.org
Web: www.innovative-management.org
Skype:dr.frank.l.harper.jr
Phone: +92 21 3588 3381-3
SWITZERLAND
Email: fharper@cambridgecu.ch
Web: www.cambridgecu.ch
Skype:dr.frank.l.harper.jr
Phone: 877-740-9634