Succession Planning and
Talent Management:
Supporting the Business Strategy
David Brookmire, President
Corporate Performance Strategies
www.cpstrat.com
Copyright 2012 Corporate Performance Strategies. All rights reserved

Copyright © 2013, Corporate Performance Strategies, Inc., All rights reserved.

.
1
The CPS Competitive Advantage
Global industry-leading organizations including:
•

•

•

Advanced degrees

•

Certifications in multiple assessments and coaching
methodologies
Former senior executives

•

An average of 20+ years’ professional experience advising
senior leaders

•

MISSION

Medical University of South Carolina, and many others

•

Designed and implemented proven solutions and processes

•

EXPERIENCE

IHG, Flowers Foods, Arthritis Foundation, Colliers International

•

CREDENTIALS

ADP, Platinum Equity, LexisNexis, Bekaert, Cisco, McKesson

•

CLIENTS

Darden Restaurants, The Cheesecake Factory, Coca-Cola

Transform your leaders from ordinary to extraordinary

•

Become your trusted leadership advisor
.

Copyright 2012 Corporate Performance Strategies. All rights reserved

Copyright © 2013, Corporate Performance Strategies, Inc., All rights reserved.

2
Objectives

Participants will
be able to
outline the steps
to implement
succession
planning.

Participants will
be able to apply
the content in
ways to improve
their own
succession
planning efforts.

Participants will
learn about best
practices in the
implementation
of succession
planning.

Copyright 2012 Corporate Performance Strategies. All rights reserved

Copyright © 2013, Corporate Performance Strategies, Inc., All rights reserved.

.
3
Business Needs

• What are the key drivers in your company
that create the need for succession
planning?
• What’s unique about your specific industry
as it relates to succession planning?

Copyright © 2013, Corporate Performance Strategies, Inc., All rights reserved.

4
What is the Research Telling Us?

• Age 65+ population increasing 79% from 2010 to
2030
• 25% of your high potentials intend on leaving
when the economy rebounds

• 70% of top performers lack the abilities to be
high potential
• 60% of companies have a leadership shortage
today
Corporate Leadership Council Research Study
Copyright © 2013, Corporate Performance Strategies, Inc., All rights reserved.

5
Apex Bakeries
You have been hired by the CEO to advise him on his
talent management strategies in light of his business
plans. He would like answers to the following
questions:
1. What are the three most important steps he should
take to prepare the company for his departure?

2. What are the top 2-3 barriers he will face?
3. What data and information will be the most critical
to have for your recommendations?
Copyright © 2013, Corporate Performance Strategies, Inc., All rights reserved.

6
Succession Planning Process

Phase I
Business
Alignment

Phase I
HR Functional
Excellence

Phase III
Implementation

• Linkage to
business

• Broadcasting
competencies

• Multiple methods
of leadership
development

• CEO and senior
leader
involvement

• Multi-faceted
talent assessments

• Measure leader
results

• Employee input

• Accountability

• Rigorous
management of
talent

• Tracking key
metrics

Copyright © 2013, Corporate Performance Strategies, Inc., All rights reserved.

7
Linking HR with the Business
Strategy

Improve brand
recognition and
execution.

Vision
Become the
#1 Brand
around the
globe for
specialty
products.

Look for
acquisitions in
areas to help
diversify our
products.
Implement
continuous
improvement in
our manufacturing
facilities.
Upgrade our talent
and build sufficient
bench strength.

Eliminate our longterm debt
requirements.
Invest in the
infrastructure to
support planned
growth.

HR Guiding
Principles
Develop strategies
and deliver
services that build
a culture of top
performance.
Develop a system
to attract, select,
engage, retain,
train, and develop
a multicultural
workforce.
Build an HR
platform from
which human
capital strategies
will be operating
consistently across
all regions.

Copyright © 2013, Corporate Performance Strategies, Inc., All rights reserved.

HR Initiatives
Strategic
Succession
plans,
integrated
talent
programs
Tactical
Workforce planning
and restructuring,
compensation
guidelines, rewards
and recognition

Foundation
HR compliance, build
HR knowledge base, gather
information regarding regional HR
practices

8
CEO Involvement

How many days per year does your CEO spend in
talent development?
•
•
•
•
•

Less than 2 days per year
3 – 5 days per year
6 – 9 days per year
10 – 15 days per year
15+ days per year

Copyright © 2013, Corporate Performance Strategies, Inc., All rights reserved.

9
CEO Involvement

How many days per year does your CEO spend in
talent development?
•
•
•
•
•

Less than 2 days per year
3 – 5 days per year
6 – 9 days per year
10 – 15 days per year
15+ days per year

Copyright © 2013, Corporate Performance Strategies, Inc., All rights reserved.

10
Broadcast Competencies

Financial Acumen
• Effectively manages full P&L.

Talent Development

Teamwork

• Diagnoses others’
development needs.

• Subordinates personal goals to
those of the team.

• Creates development plans for
others.

• Actively participates in team
activities.

• Gives proportional attention to
both the Sales and Operations
side of management.

• Monitors and assesses
progress toward completing
development plans.

• Supports, not competes, with
team members.

• Analyzes financial data to solve
problems and identify
opportunities.

• Arranges for staff development
needs (e.g., time, budget,
approval).

• Grows the bottom line by both
increasing revenue and
controlling costs.

• Helps others improve their
financial acumen.

Copyright © 2013, Corporate Performance Strategies, Inc., All rights reserved.

• Willingly offers to help others
without waiting to be asked.
• Shares credit with others.
• Identifies with the team and is
proud to be known as a team
member.

11
Multi-faceted Assessments

Copyright © 2013, Corporate Performance Strategies, Inc., All rights reserved.

12
Employee Input

Copyright © 2013, Corporate Performance Strategies, Inc., All rights reserved.

13
Leadership
issue /
future
top-grading
possibilities

Does Not Meet
Expectations

Meets
Expectations

Exceeds
Expectations

Rigorously Manage Performance

Top talent

Seasoned
pros

Top-grading priorities
Does Not Meet
Expectations

Meets
Expectations

Exceeds
Expectations

Leadership behaviors - the “How”
Copyright © 2013, Corporate Performance Strategies, Inc., All rights reserved.

14
How Leaders Develop

Full job change
Job restructure based on
development needs

Exposure

•

Special projects and assignments

Feedback &
Coaching

•
•

360 feedback and coaching
Coaching by a skilled manager

Education &
Training

•
•

Motivated self-development
Classroom training

Value

Experience

•
•

CCL Research
Copyright © 2013, Corporate Performance Strategies, Inc., All rights reserved.

15
High Potential Development

Individual
Leader
Effectiveness

Leading
Effective
Teams

Leading
Effective
Organizations

Exposure
and
Assignments

Coaching
Copyright © 2013, Corporate Performance Strategies, Inc., All rights reserved.

16
Measure And Track Leader Results

Results:

Financials & Talent

Engagement
Rank Ordering of Executives
360 - Associate Engagement - Talent Mindset Data

360
Engagement

360

Associate
Talent
Overall
First
360 Rank Engagement Mindset
Rank Order Last Name Name
Order Rank Order Rank Order Overall Score**
LOB
Palmer
Sarah Technology
1
4
3
1
8
Blake
Doug Operations
2
1
1
7
9
Evans
Mike
HR
3
2
2
6
10

4
5
6

Donaldson
Stevens
Wilson

Janice
Don
Tom

Sales
Finance
Logistics

3
5
6

4
5
8

5
4
2

12
14
16

7
8
9

Thomas
Keller
Jones

Ed
Bob
Sam

International
Marketing
Division

8
7
9

6
6
9

3
8
9

17
21
27

**Overall Score/Rank determined by the sum of 360, Associate Engagement and Talent Mindset Rankings

Copyright © 2013, Corporate Performance Strategies, Inc., All rights reserved.

17
Senior Leader Accountability

Promotable
Seasoned
Pro
Hold in Place
Too New
Manage Out

Copyright © 2013, Corporate Performance Strategies, Inc., All rights reserved.

18
Track Key Metrics

Results

Process

• Strength of leadership: 95+%
meet or exceed objectives –
Business, Engagement,
Retention, and Competencies

•Development
plans in place
for all leaders

• Year-over-year diversity
improvement
• 90+% of positions with strong
back-ups

• 95+% retention of top
performers
Copyright © 2013, Corporate Performance Strategies, Inc., All rights reserved.

•100% of low
performers on
improvement
plans

19
Succession Planning Process

Phase I

Business
Alignment

Phase I

HR Functional
Excellence

Phase III

Implementation

• Linkage to
business

• Broadcasting
competencies

• Multiple methods
of leadership
development

• CEO and senior
leader
involvement

• Multi-faceted
talent assessments

• Measure leader
results

• Employee input

• Accountability

• Rigorous
management of
talent

• Tracking key
metrics

Copyright © 2013, Corporate Performance Strategies, Inc., All rights reserved.

20
Where To Begin …
• Future state – What does your business plan require
in terms of numbers of new leaders and types of
leaders? What happens in an emergency?
• Current state – What do you really
have on your bench? How are they
getting groomed and prepared to
lead? What are your successes and
key challenges?
• Game plan – What 4-5 specific actions steps,
timelines and accountabilities will protect the assets
of your company?
Copyright © 2013, Corporate Performance Strategies, Inc., All rights reserved.

21
Representative Clients

Copyright 2012 Corporate Performance Strategies. All rights reserved

Copyright © 2013, Corporate Performance Strategies, Inc., All rights reserved.

.
22
Please contact me at:
Dave Brookmire, Ph.D.
770-587-2265
dbrookmire@cpstrat.com

CPS transforms teams, leaders and organizations by increasing
operational efficiencies from 60% to 96%, improving employee
engagement scores by up to 25%, and building leadership
performance effectiveness by 36%. Our practical and customized
solutions offer real results for a proven track record of success.

Copyright © 2013, Corporate Performance Strategies, Inc., All rights reserved.

23

Successful Succession Planning

  • 1.
    Succession Planning and TalentManagement: Supporting the Business Strategy David Brookmire, President Corporate Performance Strategies www.cpstrat.com Copyright 2012 Corporate Performance Strategies. All rights reserved Copyright © 2013, Corporate Performance Strategies, Inc., All rights reserved. . 1
  • 2.
    The CPS CompetitiveAdvantage Global industry-leading organizations including: • • • Advanced degrees • Certifications in multiple assessments and coaching methodologies Former senior executives • An average of 20+ years’ professional experience advising senior leaders • MISSION Medical University of South Carolina, and many others • Designed and implemented proven solutions and processes • EXPERIENCE IHG, Flowers Foods, Arthritis Foundation, Colliers International • CREDENTIALS ADP, Platinum Equity, LexisNexis, Bekaert, Cisco, McKesson • CLIENTS Darden Restaurants, The Cheesecake Factory, Coca-Cola Transform your leaders from ordinary to extraordinary • Become your trusted leadership advisor . Copyright 2012 Corporate Performance Strategies. All rights reserved Copyright © 2013, Corporate Performance Strategies, Inc., All rights reserved. 2
  • 3.
    Objectives Participants will be ableto outline the steps to implement succession planning. Participants will be able to apply the content in ways to improve their own succession planning efforts. Participants will learn about best practices in the implementation of succession planning. Copyright 2012 Corporate Performance Strategies. All rights reserved Copyright © 2013, Corporate Performance Strategies, Inc., All rights reserved. . 3
  • 4.
    Business Needs • Whatare the key drivers in your company that create the need for succession planning? • What’s unique about your specific industry as it relates to succession planning? Copyright © 2013, Corporate Performance Strategies, Inc., All rights reserved. 4
  • 5.
    What is theResearch Telling Us? • Age 65+ population increasing 79% from 2010 to 2030 • 25% of your high potentials intend on leaving when the economy rebounds • 70% of top performers lack the abilities to be high potential • 60% of companies have a leadership shortage today Corporate Leadership Council Research Study Copyright © 2013, Corporate Performance Strategies, Inc., All rights reserved. 5
  • 6.
    Apex Bakeries You havebeen hired by the CEO to advise him on his talent management strategies in light of his business plans. He would like answers to the following questions: 1. What are the three most important steps he should take to prepare the company for his departure? 2. What are the top 2-3 barriers he will face? 3. What data and information will be the most critical to have for your recommendations? Copyright © 2013, Corporate Performance Strategies, Inc., All rights reserved. 6
  • 7.
    Succession Planning Process PhaseI Business Alignment Phase I HR Functional Excellence Phase III Implementation • Linkage to business • Broadcasting competencies • Multiple methods of leadership development • CEO and senior leader involvement • Multi-faceted talent assessments • Measure leader results • Employee input • Accountability • Rigorous management of talent • Tracking key metrics Copyright © 2013, Corporate Performance Strategies, Inc., All rights reserved. 7
  • 8.
    Linking HR withthe Business Strategy Improve brand recognition and execution. Vision Become the #1 Brand around the globe for specialty products. Look for acquisitions in areas to help diversify our products. Implement continuous improvement in our manufacturing facilities. Upgrade our talent and build sufficient bench strength. Eliminate our longterm debt requirements. Invest in the infrastructure to support planned growth. HR Guiding Principles Develop strategies and deliver services that build a culture of top performance. Develop a system to attract, select, engage, retain, train, and develop a multicultural workforce. Build an HR platform from which human capital strategies will be operating consistently across all regions. Copyright © 2013, Corporate Performance Strategies, Inc., All rights reserved. HR Initiatives Strategic Succession plans, integrated talent programs Tactical Workforce planning and restructuring, compensation guidelines, rewards and recognition Foundation HR compliance, build HR knowledge base, gather information regarding regional HR practices 8
  • 9.
    CEO Involvement How manydays per year does your CEO spend in talent development? • • • • • Less than 2 days per year 3 – 5 days per year 6 – 9 days per year 10 – 15 days per year 15+ days per year Copyright © 2013, Corporate Performance Strategies, Inc., All rights reserved. 9
  • 10.
    CEO Involvement How manydays per year does your CEO spend in talent development? • • • • • Less than 2 days per year 3 – 5 days per year 6 – 9 days per year 10 – 15 days per year 15+ days per year Copyright © 2013, Corporate Performance Strategies, Inc., All rights reserved. 10
  • 11.
    Broadcast Competencies Financial Acumen •Effectively manages full P&L. Talent Development Teamwork • Diagnoses others’ development needs. • Subordinates personal goals to those of the team. • Creates development plans for others. • Actively participates in team activities. • Gives proportional attention to both the Sales and Operations side of management. • Monitors and assesses progress toward completing development plans. • Supports, not competes, with team members. • Analyzes financial data to solve problems and identify opportunities. • Arranges for staff development needs (e.g., time, budget, approval). • Grows the bottom line by both increasing revenue and controlling costs. • Helps others improve their financial acumen. Copyright © 2013, Corporate Performance Strategies, Inc., All rights reserved. • Willingly offers to help others without waiting to be asked. • Shares credit with others. • Identifies with the team and is proud to be known as a team member. 11
  • 12.
    Multi-faceted Assessments Copyright ©2013, Corporate Performance Strategies, Inc., All rights reserved. 12
  • 13.
    Employee Input Copyright ©2013, Corporate Performance Strategies, Inc., All rights reserved. 13
  • 14.
    Leadership issue / future top-grading possibilities Does NotMeet Expectations Meets Expectations Exceeds Expectations Rigorously Manage Performance Top talent Seasoned pros Top-grading priorities Does Not Meet Expectations Meets Expectations Exceeds Expectations Leadership behaviors - the “How” Copyright © 2013, Corporate Performance Strategies, Inc., All rights reserved. 14
  • 15.
    How Leaders Develop Fulljob change Job restructure based on development needs Exposure • Special projects and assignments Feedback & Coaching • • 360 feedback and coaching Coaching by a skilled manager Education & Training • • Motivated self-development Classroom training Value Experience • • CCL Research Copyright © 2013, Corporate Performance Strategies, Inc., All rights reserved. 15
  • 16.
  • 17.
    Measure And TrackLeader Results Results: Financials & Talent Engagement Rank Ordering of Executives 360 - Associate Engagement - Talent Mindset Data 360 Engagement 360 Associate Talent Overall First 360 Rank Engagement Mindset Rank Order Last Name Name Order Rank Order Rank Order Overall Score** LOB Palmer Sarah Technology 1 4 3 1 8 Blake Doug Operations 2 1 1 7 9 Evans Mike HR 3 2 2 6 10 4 5 6 Donaldson Stevens Wilson Janice Don Tom Sales Finance Logistics 3 5 6 4 5 8 5 4 2 12 14 16 7 8 9 Thomas Keller Jones Ed Bob Sam International Marketing Division 8 7 9 6 6 9 3 8 9 17 21 27 **Overall Score/Rank determined by the sum of 360, Associate Engagement and Talent Mindset Rankings Copyright © 2013, Corporate Performance Strategies, Inc., All rights reserved. 17
  • 18.
    Senior Leader Accountability Promotable Seasoned Pro Holdin Place Too New Manage Out Copyright © 2013, Corporate Performance Strategies, Inc., All rights reserved. 18
  • 19.
    Track Key Metrics Results Process •Strength of leadership: 95+% meet or exceed objectives – Business, Engagement, Retention, and Competencies •Development plans in place for all leaders • Year-over-year diversity improvement • 90+% of positions with strong back-ups • 95+% retention of top performers Copyright © 2013, Corporate Performance Strategies, Inc., All rights reserved. •100% of low performers on improvement plans 19
  • 20.
    Succession Planning Process PhaseI Business Alignment Phase I HR Functional Excellence Phase III Implementation • Linkage to business • Broadcasting competencies • Multiple methods of leadership development • CEO and senior leader involvement • Multi-faceted talent assessments • Measure leader results • Employee input • Accountability • Rigorous management of talent • Tracking key metrics Copyright © 2013, Corporate Performance Strategies, Inc., All rights reserved. 20
  • 21.
    Where To Begin… • Future state – What does your business plan require in terms of numbers of new leaders and types of leaders? What happens in an emergency? • Current state – What do you really have on your bench? How are they getting groomed and prepared to lead? What are your successes and key challenges? • Game plan – What 4-5 specific actions steps, timelines and accountabilities will protect the assets of your company? Copyright © 2013, Corporate Performance Strategies, Inc., All rights reserved. 21
  • 22.
    Representative Clients Copyright 2012Corporate Performance Strategies. All rights reserved Copyright © 2013, Corporate Performance Strategies, Inc., All rights reserved. . 22
  • 23.
    Please contact meat: Dave Brookmire, Ph.D. 770-587-2265 dbrookmire@cpstrat.com CPS transforms teams, leaders and organizations by increasing operational efficiencies from 60% to 96%, improving employee engagement scores by up to 25%, and building leadership performance effectiveness by 36%. Our practical and customized solutions offer real results for a proven track record of success. Copyright © 2013, Corporate Performance Strategies, Inc., All rights reserved. 23