Customer Obsession - More Than a Buzzword by Stripe Product LeaderProduct School
Key takeaways:
-The customer is the most important part of any product development process. It is important to know your customer and their pain point, to build empathy for them.
-The best product goals are anchored on the customer. Clear customer-focused goals help to resolve conflict and unify the team. It brings everyone on the same page.
-Delivering customer magic is the dream, and that happens by starting and ending with the customer.
Building & Adapting Software Products for Enterprise by Miro Sr PMProduct School
Main Takeaways:
-How to gain empathy towards your enterprise customers and users
-Common features enterprise customers expect
-Product-specific enterprise pain points
Practical Tips for Building PM Skills by Reddit Sr PMProduct School
Main Takeaways:
- The best way to start developing your product sense is to think intentionally about your everyday product usage.
- The only way to develop execution skills is by building, shipping, and iterating. And you don't have to know how to write code to build something!
- Always try to tie the impact of a proposed feature or idea back to a top-line metric that the company cares about, whether it's active users, revenue, or something else that impacts the business.
Importance of Narrative Writing in PM by Amazon Principal PMProduct School
Main takeaways:
- How to get full clarity and identify the biggest challenges in a project before a single line of code is written.
- Driving alignment across stakeholders
- Importance of reviewing with diverse stakeholders
Customer Obsession - More Than a Buzzword by Stripe Product LeaderProduct School
Key takeaways:
-The customer is the most important part of any product development process. It is important to know your customer and their pain point, to build empathy for them.
-The best product goals are anchored on the customer. Clear customer-focused goals help to resolve conflict and unify the team. It brings everyone on the same page.
-Delivering customer magic is the dream, and that happens by starting and ending with the customer.
Building & Adapting Software Products for Enterprise by Miro Sr PMProduct School
Main Takeaways:
-How to gain empathy towards your enterprise customers and users
-Common features enterprise customers expect
-Product-specific enterprise pain points
Practical Tips for Building PM Skills by Reddit Sr PMProduct School
Main Takeaways:
- The best way to start developing your product sense is to think intentionally about your everyday product usage.
- The only way to develop execution skills is by building, shipping, and iterating. And you don't have to know how to write code to build something!
- Always try to tie the impact of a proposed feature or idea back to a top-line metric that the company cares about, whether it's active users, revenue, or something else that impacts the business.
Importance of Narrative Writing in PM by Amazon Principal PMProduct School
Main takeaways:
- How to get full clarity and identify the biggest challenges in a project before a single line of code is written.
- Driving alignment across stakeholders
- Importance of reviewing with diverse stakeholders
Product Roadmap Prioritization by Amazon Principal PMProduct School
Main Takeaways:
- Helps you build your own frameworks as per your business and the stage of growth
- Make unbiased decisions while prioritization - convincing partner teams for central platforms specifically
- Formulate metrics for prioritization given a variety of constraints
Market Research to Drive Product Strategy by LinkedIn PMProduct School
Main Takeaways:
- Why is market research important and how it helps drive product market fit
- What are various ways to do market research
- Outline some best practices for market research techniques: Surveys and 1:1 user research
Creating Actionable Product Strategy by Turo Director of ProductProduct School
Main Takeaways:
- Measure what matters – Establishing the right metrics and KPIs early on can provide tremendous clarity. Driving towards the wrong goals can result in team misalignment, at best, and a failed product strategy, at worst.
- Distinguish the highest impact ideas from the good ideas
- Most companies have lots of good ideas. PMs must separate the great from the good, and craft product strategies that yield the highest impact outcomes for their customers and business.
Iterate, based on customer feedback & data – Great product strategies should evolve over time, with the ongoing incorporation of customer feedback, data, and stakeholder input. Strategies developed in a vacuum are unlikely to succeed, as are strategies that fail to evolve with the changing needs of customers.
Product Development, a PM Perspective by Microsoft Product LeaderProduct School
Main takeaways:
-In this introductory session we will cover concepts related to building MVPs, performing hypothesis testing, accelerating the build-measure-learn loop, and basic product design principles.
-We will briefly touch upon certain frameworks and the common challenges involved in building new products.
-This is meant to cater to folks who are starting their PM journey fresh.
Working as a team data scientists and p ms by zalando pmProduct School
Main Takeaways:
- Bridge the communication gap between science and the business.
- Avoid going down the rabbit hole.
- Prioritise people over processes.
Product Roadmap Prioritization by Amazon Principal PMProduct School
Main Takeaways:
-Helps you build your own frameworks as per your business and the stage of growth
-Make unbiased decisions while prioritization - convincing partner teams for central platforms specifically
-Formulate metrics for prioritization given a variety of constraints
Play the Long Game When Everything is on Fire by Google Group PMProduct School
Main takeaways:
A PM's day to day job is utter chaos -- writing docs, communicating with users, navigating the organization, dealing with fires -- constantly!
In the middle of flying a plane when it is still under construction, how does a PM even find time to think about the long-term plans and vision?
There are several practices that PMs can do, amidst the noise, to play the long game with your product, and your career.
Uncovering the World of Platform/Backend PM by Skyscanner Sr PMProduct School
Main Takeaways:
-It is as much fun to be a platform PM as a frontend/UX driven PM
-Invest in building and maintaining relationships
-Embrace communication-Be the voice of the user and the business to the team, and a spokesperson of the team to the business
Tips for Building a Compelling Product Vision by Amazon Sr PMProduct School
- The key elements of a compelling product vision, what’s important and what’s not
- How to come up with a compelling product vision without relying on luck or magic
- How to use a product vision as a mechanism to guide your team
Use Your PM Tools From the Start! by DocuSign Product LeaderProduct School
Main takeaways:
-Rule one: No matter what, summarize the results of a meeting and give a conclusion
*This should also include:
*Concrete recommendation
*Highlighted risks
*Next steps
-Rule two: If you're heading down the wrong path, don't be afraid to walk yourself back and find a new approach
*Examples of prompts that necessitate change
*Items that can make walking back difficult (the inertia of other stakeholders)
*What happens if you don't: the dreaded "come to Jesus" meeting
-Rule three: When planning a vision, start from the mission
*Context around the mission as an imperative giving the PM the decision making mandate
*The PM executing their vision as a lawyer example
PM for Enterprise Software by Google Product LeaderProduct School
Main takeaways:
-Developing a strong relationship with sales
-Experimentation for enterprise products
-Roadmap development - Crafting your product vision
Neglecting Users in Enterprise Apps by Microsoft Sr PMProduct School
Main Takeaways:
-Understanding why do we neglect users in enterprise applications?
-How to include users in the design process to deliver a better experience?
-How to measure the success of enterprise applications?
How to Think Big as a Product Manager by Amazon Sr PMProduct School
Main Takeaways:
- The problem you think you are solving for customers might not be the right problem
- When there is a ton of ambiguity and complexity, finding the product/market fit often involves trial and error
Webinar: What Should a PM Resume Look Like? by Facebook Product LeaderProduct School
Main takeaways:
-Structurally, the resume should be 1 page per decade of experience and contain at minimum an experience and an education section.
-Resumes should convey impact, not responsibilities.
-Impact should be quantified when possible, and clearly tie into the company's business needs.
How Can PMs Ensure Privacy in Products by Nike Product LeaderProduct School
Main Takeaways:
How PMs can bake in consumer data trust and transparency in their products
Why your approach to privacy determines how you converse with your consumers
How to be a tough cookie and still build delightful consumer experiences
Webinar: How to Get Customer Feedback by Amazon Sr PMProduct School
Here are a few mind-opening takeaways:
-3 methods used to collect customer feedback
-Understand the differences between the methods
-The pros and cons for each method
Problems PMs Face as Problem Solvers by Microsoft Product LeaderProduct School
Main takeaways:
- What are the possible options to solve a given problem? And how to get the ideas?
- Which one is the best? How to prioritize and drive clarity? For yourself, for your team (basically how to pick from the options in challenge 1)
- How to go about executing it? How to influence without formal authority? Communication and tips on that.
Product Roadmap Prioritization by Amazon Principal PMProduct School
Main Takeaways:
- Helps you build your own frameworks as per your business and the stage of growth
- Make unbiased decisions while prioritization - convincing partner teams for central platforms specifically
- Formulate metrics for prioritization given a variety of constraints
Market Research to Drive Product Strategy by LinkedIn PMProduct School
Main Takeaways:
- Why is market research important and how it helps drive product market fit
- What are various ways to do market research
- Outline some best practices for market research techniques: Surveys and 1:1 user research
Creating Actionable Product Strategy by Turo Director of ProductProduct School
Main Takeaways:
- Measure what matters – Establishing the right metrics and KPIs early on can provide tremendous clarity. Driving towards the wrong goals can result in team misalignment, at best, and a failed product strategy, at worst.
- Distinguish the highest impact ideas from the good ideas
- Most companies have lots of good ideas. PMs must separate the great from the good, and craft product strategies that yield the highest impact outcomes for their customers and business.
Iterate, based on customer feedback & data – Great product strategies should evolve over time, with the ongoing incorporation of customer feedback, data, and stakeholder input. Strategies developed in a vacuum are unlikely to succeed, as are strategies that fail to evolve with the changing needs of customers.
Product Development, a PM Perspective by Microsoft Product LeaderProduct School
Main takeaways:
-In this introductory session we will cover concepts related to building MVPs, performing hypothesis testing, accelerating the build-measure-learn loop, and basic product design principles.
-We will briefly touch upon certain frameworks and the common challenges involved in building new products.
-This is meant to cater to folks who are starting their PM journey fresh.
Working as a team data scientists and p ms by zalando pmProduct School
Main Takeaways:
- Bridge the communication gap between science and the business.
- Avoid going down the rabbit hole.
- Prioritise people over processes.
Product Roadmap Prioritization by Amazon Principal PMProduct School
Main Takeaways:
-Helps you build your own frameworks as per your business and the stage of growth
-Make unbiased decisions while prioritization - convincing partner teams for central platforms specifically
-Formulate metrics for prioritization given a variety of constraints
Play the Long Game When Everything is on Fire by Google Group PMProduct School
Main takeaways:
A PM's day to day job is utter chaos -- writing docs, communicating with users, navigating the organization, dealing with fires -- constantly!
In the middle of flying a plane when it is still under construction, how does a PM even find time to think about the long-term plans and vision?
There are several practices that PMs can do, amidst the noise, to play the long game with your product, and your career.
Uncovering the World of Platform/Backend PM by Skyscanner Sr PMProduct School
Main Takeaways:
-It is as much fun to be a platform PM as a frontend/UX driven PM
-Invest in building and maintaining relationships
-Embrace communication-Be the voice of the user and the business to the team, and a spokesperson of the team to the business
Tips for Building a Compelling Product Vision by Amazon Sr PMProduct School
- The key elements of a compelling product vision, what’s important and what’s not
- How to come up with a compelling product vision without relying on luck or magic
- How to use a product vision as a mechanism to guide your team
Use Your PM Tools From the Start! by DocuSign Product LeaderProduct School
Main takeaways:
-Rule one: No matter what, summarize the results of a meeting and give a conclusion
*This should also include:
*Concrete recommendation
*Highlighted risks
*Next steps
-Rule two: If you're heading down the wrong path, don't be afraid to walk yourself back and find a new approach
*Examples of prompts that necessitate change
*Items that can make walking back difficult (the inertia of other stakeholders)
*What happens if you don't: the dreaded "come to Jesus" meeting
-Rule three: When planning a vision, start from the mission
*Context around the mission as an imperative giving the PM the decision making mandate
*The PM executing their vision as a lawyer example
PM for Enterprise Software by Google Product LeaderProduct School
Main takeaways:
-Developing a strong relationship with sales
-Experimentation for enterprise products
-Roadmap development - Crafting your product vision
Neglecting Users in Enterprise Apps by Microsoft Sr PMProduct School
Main Takeaways:
-Understanding why do we neglect users in enterprise applications?
-How to include users in the design process to deliver a better experience?
-How to measure the success of enterprise applications?
How to Think Big as a Product Manager by Amazon Sr PMProduct School
Main Takeaways:
- The problem you think you are solving for customers might not be the right problem
- When there is a ton of ambiguity and complexity, finding the product/market fit often involves trial and error
Webinar: What Should a PM Resume Look Like? by Facebook Product LeaderProduct School
Main takeaways:
-Structurally, the resume should be 1 page per decade of experience and contain at minimum an experience and an education section.
-Resumes should convey impact, not responsibilities.
-Impact should be quantified when possible, and clearly tie into the company's business needs.
How Can PMs Ensure Privacy in Products by Nike Product LeaderProduct School
Main Takeaways:
How PMs can bake in consumer data trust and transparency in their products
Why your approach to privacy determines how you converse with your consumers
How to be a tough cookie and still build delightful consumer experiences
Webinar: How to Get Customer Feedback by Amazon Sr PMProduct School
Here are a few mind-opening takeaways:
-3 methods used to collect customer feedback
-Understand the differences between the methods
-The pros and cons for each method
Problems PMs Face as Problem Solvers by Microsoft Product LeaderProduct School
Main takeaways:
- What are the possible options to solve a given problem? And how to get the ideas?
- Which one is the best? How to prioritize and drive clarity? For yourself, for your team (basically how to pick from the options in challenge 1)
- How to go about executing it? How to influence without formal authority? Communication and tips on that.
Leigh Durst challenges small-to-mid sized businesses to embrace the shift from traditional to tradigital business. Review 10 Super characteristics that will create business superheroes in 2010. Learn the single most important question you need to ask your customers in order to focus yourself to win affinity. You'll walk away with 10 action steps you can take in the next month to gain traction and build Super Muscle.
How Product Manager Pivots Into a New Domain by Microsoft Sr PMProduct School
Main Takeaways:
You don't need to start in a given domain as the biggest expert in that domain - you just need to lead with curiosity.
You can be effective by having good core PM skills and remaining focused on a key set of repeatable questions and processes focused on understanding the business space &, most crucially, who are the customers and what are their pain points & needs.
You also have to start by understanding the org you're moving into - especially who are the key domain experts to partner with early and what is the org's understanding of Product Management.
How a Product Manager Pivots Into a New Domain by Microsoft Sr PMProduct School
Main Takeaways:
You don't need to start in a given domain as the biggest expert in that domain - you just need to lead with curiosity.
You can be effective by having good core PM skills and remaining focused on a key set of repeatable questions and processes focused on understanding the business space &, most crucially, who are the customers and what are their pain points & needs.
You also have to start by understanding the org you're moving into - especially who are the key domain experts to partner with early and what is the org's understanding of Product Management.
Social media tools offer unprecendented marketing and reputational development opportunities for professionals who depend on building their business through trust and referrals. This presentation offers background on social media and practical tactics for using SM tools.
On February 3, 2010, the TAG Enterprise 2.0 society held an open meeting with members to discuss; What is Enterprise 2.0 and what does it mean for our organizations?
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Thought Leadership for Professional ServicesImagine
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When To Use What In Office 365 (Enterprise User Guidance)Richard Harbridge
Your users may struggle with these questions: Should I share a message via Skype for Business instead of Yammer, Office 365 Groups, or Exchange? Should I collaborate on data using an Excel sheet or a SharePoint list? Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group, or in a SharePoint site? This session is the ‘How To’ user’s guide What happens when your users can't decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist. In this session, Richard and Kanwal help you maximize the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
3 things you need to consider before capturing and sharing knowledge Commelius Solutions
How do you ensure the knowledge of your most experienced employees is preserved? How do you capture and share it across the business?
In this mini-whitepaper you will find the essential things you should consider while planning a knowledge sharing initiative in your company. You’ll also learn about a global law firm, which came up with an excellent idea to capture and share the knowledge of their senior staff and pass it onto the less experienced employees. It’s worth a read. Their learning project was so successful it won them an award!
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Learn practical strategies for integrating AI tools into your workflow effectively.
Mindset Insights for Success:
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Acquire essential skills that empower your evolution toward becoming a more effective and impactful Product Manager.
Webinar: Using GenAI for Increasing Productivity in PM by Amazon PM LeaderProduct School
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-------------------------------------------
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6. What will we talk about today
Important things that improve your chances of
succeeding as a PM in your target domain
(companies)
How to focus your learning before and after you
start your new PM role
7. Who can use this?
Current PMs wanting to change their existing
domain.
Ex: From SaaS to Social Media, SW to HW products
Aspiring PMs with experience in a different domain
during their non-PM role
Ex: Designer for Web apps to PM of Mobile apps
8. What do I mean by domain?
AI
Software
Hardware
Mobile / SaaS
Blockchain
Medical
…...
Fintech
Social media
EVs
Ride hailing
eCommerce
Hospitality
…....
B2B / B2C
Global / Local
Governments
Non-profits
…...
Technology Business
Customers (UX)
9. Afroz Mohammad
Engineering Product Management
Data Engineering
Dev, Business intelligence, IT
Services..
Marketing and
Sales Intelligence
B2B, Predictive Analytics,
SaaS...
Robotic Process
Automation (RPA)
B2B, Document extraction, Global
expansions, SaaS / On-prem...
Autonomous
Vehicles (AV)
Consumers, Vehicle Perception
(and some behavior), Ride-hailing,
Hardware...
10. The ideas/process presented in the next few slides are
my thoughts only, through my own learnings and
experiences. They are not represented by my current or
any of my previous employers
11. Position yourself
Understand domains
that are important Every company or
product role needs
knowledge of various
domains, but there may
be a varying degree of
importance on each
12. Position yourself
Find your weak areas
If you do not have
industry knowledge of
what, why and how
things work in a domain,
then you may consider
yourself weak in that
area.
13. Position yourself
Familiarize yourself with
those weak areas
Read some literature
(books, research papers,
case studies, analyst
reports) or watch online
tutorials (moocs,
youtube).
You may also use other
skills/resources you
have
14. Position yourself
Focus on macro and
micro level aspects Build a top down and a
bottom up view about
the domain. Start from
broader picture and dig
deeper into operations
15. Position yourself
Assess transferability of
current
knowledge/skills and
gaps
This helps you articulate
during your interview. It
also helps in positioning
yourself with your
strengths/stories
16. Position yourself
Focus on your strong
domains and be honest
with not-so-strong
domains
Demonstrates
self-awareness, avoids
getting you into trouble
and builds trust with the
interviewers
17. Position yourself
Communicate with
confidence and comfort Comes with knowledge
building on the domain.
Natural interest and
passion towards the
domain also play a role.
Articulate your own
vision and ideas for the
product
18. Position yourself
Follow up with a note to
share anything else you
missed to communicate If nothing, a thank you
note summarizing your
top three skills goes a
long way
19.
20. Learn and launch yourself
Find people dedicating
time to ramp you up Find people committing
to a time and make use
effectively. Find your
personal board of
advisors. May not
necessarily be from your
direct team
21. Learn and launch yourself
Ask basic questions
about the domain to
align thinking Ask questions by
understanding their
strengths. Do not
assume the answers and
listen to them carefully
22. Learn and launch yourself
Learn their language
Understand the industry
terms used commonly.
Helps you understand
internal materials,
presentations or general
conversations within the
company
23. Learn and launch yourself
Take time to understand
domain metrics This is important. Deeply
understanding the
metrics definitions, how
they are measured, what
is their significance is a
must have before setting
targets for your teams
24. Learn and launch yourself
Assess how the Org is
structured based on the
domain This helps in
understanding the
people and their
operations. It is
important in a complex
product portfolio. Also
identify the informal
networks within the Org
25. Learn and launch yourself
Understand how much
importance is placed on
competition Varies between industry,
companies and market.
Some companies focus
on learning while some
focus on potential
threats
26. Learn and launch yourself
Keep your opinions from
past employments to
yourself Understand the history
of decisions made. Most
decisions were made
with good reasons.
When voicing your
thoughts, be objective
and less opinionated
27. Learn and launch yourself
Ask what is important to
the team Apply your domain
knowledge. Find ways to
provide value to the
team. Small wins to build
credibility
28. Learn and launch yourself
Deliver something and
gather feedback Sometimes, people
don’t know how you can
help. Showing
something lets them
give you a yay/nay
instantly
30. One last thing! Build your
strategy based on your
strengths
Thank you!
31. Land yourself
Promote your small wins
Document and present
your small wins..
Generally 6-9 months is
a good time horizon.
32. Land yourself
Understand your areas of
growth Find how you provided
value to your teams.
Plan with your manager.
“Becoming a SME”
should be an important
OKR
33. Land yourself
Build a working model
for yourself in the new
domain Collaboration. You
cannot do everything.
Find your methods for
longer term success
using the formal and
informal networks of the
company