Learn:How to asses the benefits of the move, specific to your organizationHow to manage the complexities of the transitionHow to simplify Salesforce changes with impact analysis and risk-based testing
Salesforce Ideas Implementation Best PracticesJamie Grenney
Build a project team to define objectives and success metrics for your Salesforce Ideas implementation. Customize the Salesforce Ideas app by setting up categories, reports, and dashboards. Market the community internally and externally with email campaigns, events, and in-app promotions. Monitor the community by flagging duplicates, driving adoption with campaigns, and recognizing top contributors to maintain engagement. Manage top ideas by assigning categories, tracking statuses, and communicating results back to the community.
Master Change in Salesforce - 10 Tips and Trickspanayaofficial
This document provides 10 tips for maintaining an efficient Salesforce organization. The tips include starting with discovery to understand business needs, planning changes carefully and setting realistic timelines, documenting all changes, creating effective training plans, preparing checklists for deployments, communicating changes clearly, measuring adoption and usage, keeping change request processes simple, avoiding working directly in production environments, and celebrating quick wins. Following these tips can help ensure changes are implemented successfully and the Salesforce org meets business needs.
Salesforce Cloud Services offers different levels of support to help customers achieve business value from Salesforce faster. Their offerings include Accelerated Success products for adoption and advancement, Consultative Success plans like Premier and Premier Plus for expertise and resources, and Transformational Success for complex challenges. Customers report increased performance, adoption, and success from working with Cloud Services experts.
Dynamics 365 - Introduction to Voice of the Customerandrewbibby
Slides for Andrew Bibby and Simon Whitson's presentation from CRMUG Summit EMEA 2017. Learn how to get started with Voice of the Customer in Dynamics 365 / CRM and best practices for designing surveys.
CRMUG UK meeting July 13th 2017 - Agendaandrewbibby
The document provides an agenda for the United Kingdom Regional Chapter meeting taking place on July 13th in London, Paddington. The agenda includes presentations on topics such as the Dynamics 365 roadmap, upgrading from earlier versions of Dynamics CRM, using tools like LINQPad for development, and case studies from organizations using Dynamics 365. There will also be sessions on training strategies, deployment considerations, using extensions like ClickDimensions for marketing automation, and a Q&A panel with speakers and experts.
The document outlines 5 reasons to earn Salesforce certifications: 1) they demonstrate credibility and expertise, 2) they can help accelerate and transform one's career, 3) they improve productivity and processes by avoiding reinventing solutions, 4) they drive user adoption within an organization, and 5) they help professionals stay current with the latest Salesforce innovations. The document encourages readers to visit Salesforce's certification page to learn more about training and certifications.
5 Reasons to Earn Your Salesforce.com CertificationsLiz Bedor
Demand for Salesforce experts is growing rapidly and companies are looking for proven professionals. Companies who use certified cloud specialists see smoother deployments and better use of Salesforce. Getting certified boosts your career and enables you to contribute even more to your organization's success.
Whether you are a Salesforce Administrator, Force.com Developer, Implementation Expert, or Architect, earning a credential from salesforce.com demonstrates that you have the skills and confidence to take full advantage of Salesforce.
Sirius is a collaborative performance management platform. Its focus is to enable the individual take control of their own performance and to remove the barriers experienced by best practice organisations to getting the best from their people and process. Leveraging Digital technology is one key component of improving individual and team performance
Salesforce Ideas Implementation Best PracticesJamie Grenney
Build a project team to define objectives and success metrics for your Salesforce Ideas implementation. Customize the Salesforce Ideas app by setting up categories, reports, and dashboards. Market the community internally and externally with email campaigns, events, and in-app promotions. Monitor the community by flagging duplicates, driving adoption with campaigns, and recognizing top contributors to maintain engagement. Manage top ideas by assigning categories, tracking statuses, and communicating results back to the community.
Master Change in Salesforce - 10 Tips and Trickspanayaofficial
This document provides 10 tips for maintaining an efficient Salesforce organization. The tips include starting with discovery to understand business needs, planning changes carefully and setting realistic timelines, documenting all changes, creating effective training plans, preparing checklists for deployments, communicating changes clearly, measuring adoption and usage, keeping change request processes simple, avoiding working directly in production environments, and celebrating quick wins. Following these tips can help ensure changes are implemented successfully and the Salesforce org meets business needs.
Salesforce Cloud Services offers different levels of support to help customers achieve business value from Salesforce faster. Their offerings include Accelerated Success products for adoption and advancement, Consultative Success plans like Premier and Premier Plus for expertise and resources, and Transformational Success for complex challenges. Customers report increased performance, adoption, and success from working with Cloud Services experts.
Dynamics 365 - Introduction to Voice of the Customerandrewbibby
Slides for Andrew Bibby and Simon Whitson's presentation from CRMUG Summit EMEA 2017. Learn how to get started with Voice of the Customer in Dynamics 365 / CRM and best practices for designing surveys.
CRMUG UK meeting July 13th 2017 - Agendaandrewbibby
The document provides an agenda for the United Kingdom Regional Chapter meeting taking place on July 13th in London, Paddington. The agenda includes presentations on topics such as the Dynamics 365 roadmap, upgrading from earlier versions of Dynamics CRM, using tools like LINQPad for development, and case studies from organizations using Dynamics 365. There will also be sessions on training strategies, deployment considerations, using extensions like ClickDimensions for marketing automation, and a Q&A panel with speakers and experts.
The document outlines 5 reasons to earn Salesforce certifications: 1) they demonstrate credibility and expertise, 2) they can help accelerate and transform one's career, 3) they improve productivity and processes by avoiding reinventing solutions, 4) they drive user adoption within an organization, and 5) they help professionals stay current with the latest Salesforce innovations. The document encourages readers to visit Salesforce's certification page to learn more about training and certifications.
5 Reasons to Earn Your Salesforce.com CertificationsLiz Bedor
Demand for Salesforce experts is growing rapidly and companies are looking for proven professionals. Companies who use certified cloud specialists see smoother deployments and better use of Salesforce. Getting certified boosts your career and enables you to contribute even more to your organization's success.
Whether you are a Salesforce Administrator, Force.com Developer, Implementation Expert, or Architect, earning a credential from salesforce.com demonstrates that you have the skills and confidence to take full advantage of Salesforce.
Sirius is a collaborative performance management platform. Its focus is to enable the individual take control of their own performance and to remove the barriers experienced by best practice organisations to getting the best from their people and process. Leveraging Digital technology is one key component of improving individual and team performance
From Customer Success Summit 2017 - Dominique Levin, Managing Partner at Winning By Design, discusses "Connecting the Wagons"
Learn more about Customer Success Summit: http://customersuccesssummit.com
Totango is the leading enterprise- grade customer success platform that helps recurring revenue businesses proactively impact business outcomes with customer success. With solutions to empower Customer Success Teams or entire companies, Totango enables everyone to participate in customer success.
Learn more at www.totango.com.
Brief 'How to' 2013 Lessons for Structuring a Successful CRM projectMike Reardon
CRM is not software. It is your business strategy, your business model. What's required therefore is a planned approach to transform your business model so that CRM tools such as Salesforce can better support your go-to market business model.
The document provides tips for building effective dashboards that teams will use. It recommends starting by understanding executive and company needs to align dashboards with goals. Then provide more detailed visibility to management and users. Extensive testing with power users and others is important to build the right level of detail and ensure usability. Examples of effective marketing, executive summary, forecasting, and sales management dashboards are included.
The Sales-to-CSM Handoff is your customers' first impression of their Customer Success team. Understand the best ways to use Gainsight to manage this process from your Sales to your Post-Sales team.
Altus Alliance 2016 - Role Centers to Improve EfficiencySparkrock
Presentation by Rhett Williams on February 4th, 2016.
View this presentation for a deeper understanding of how and when to use Role Centers effectively at your organization.
Dreamforce 2009: Behind-the-Scenes at Salesforce.com: Delivering 3 Major Rele...Steve Greene
Salesforce.com delivers 3 major releases per year using an Agile development methodology called ADM. ADM employs Scrum project management and some extreme programming practices based on lean principles such as eliminating waste, building in quality, respecting people, optimizing the whole system, and just-in-time decision making. This allows Salesforce.com to deliver high quality software on a monthly rhythm. The panel discussed how Salesforce.com is able to effectively coordinate development across its platform and core products to achieve this rapid release cadence.
Distributed agile development for enterprise application is always a key challenge for the IT industry. When companies try to practice distributed agile, questions arises around different implementation areas such as,
a) A feature developed by multiple teams
b) Best practices for communication across teams/regions
c) Transition to feature development team
d) Team’s effectiveness during transition phase
e) Key areas to be measured during few iterations of transitions
This session is all about sharing our experience in implementing distributed agile for enterprise applications. During this session, I will walk you through the key areas which includes a) Introduction to component based development b) Component based teams and process c) Need for a feature based team d) Transition to feature based development e) Recommendations/Proven practices for Transition to feature development
Join Salesforce admin expert Mike Gerholdt (aka ButtonClickAdmin) as he walks you through the top habits and best practices of successful Salesforce Admins. We’ll show you amazing hacks that will make you a more efficient Salesforce Admin, make your users more productive and drive success for you and your business.
Building a Successful Service Culture: How Airbnb Elevates with Jira Service ...Atlassian
These are the pillars of Airbnb's core values:
- Champion the mission
- Be a host
- Embrace the adventure
- Be a "cereal" entrepreneur
The IT team set out to deliver a level of service that embraced these values and brings them to life. They called this project “Latitude:" a solution that gives users the latitude - or freedom - to easily find the information and help they need. They practiced "champion the mission" by providing a self-help solution for the community; "be a host" by listening and working closely with business teams to find excellent solutions; "embrace the adventure" by offering insights about evolving methodologies, new tools, and processes; and "be a cereal entrepreneur" by providing automated self-service help based on individual client needs.
With the help of Jira Service Desk, project "Latitude" saw these highlights one month after launch:
- 94% response SLA
- 5200 knowledge base article views
- 5% of articles deflecting ticket creation
- 4.9 of 5-star user satisfaction rating
In this session, Airbnb will describe the "Latitude" journey, how it opened up new ways to provide help and delivered results. We'll also talk about what's ahead.
Use Collaboration to Solve Your Biggest ChallengesApttus
If you’re working with your team effectively, you can overcome any challenge, whether it is a business problem or one of the world’s great issues. This session will reveal tools and techniques that can make any team of any size more effective. With collaboration, you’ll climb higher, go farther, and achieve more than you ever thought possible.
SoftExpert PPM Suite is a project and portfolio management software that helps organizations address challenges like collecting relevant portfolio information, assessing overall project visibility, and tracking interrelated resources, schedules, and costs. It provides solutions like translating strategy into tasks, capturing and prioritizing investments, and gaining visibility across the organization. The software's benefits include increased productivity, reduced costs, improved strategic alignment, and better decision making. It features modules for business strategy management, demand management, portfolio management, and more. SoftExpert is a global company that provides integrated business management software to help customers operate profitably and grow sustainably.
Managing the SharePoint disruption : Ensuring the business gain exceeds the b...garthluke
In many organisations, SharePoint is a disruptive technology: it’s no longer business-as-usual for managers, for users or for IT. SharePoint shines a spotlight on everything that’s good and bad about your company’s business processes, project management, change management, information management policies, and IT service delivery. In this presentation, AvePoint’s Vice President, Garth Luke, shares the lessons learned and common themes from thousands of organisations, large and small - from IT Professionals, Managers, Developers, End - users and CIOs around the globe. This comprehensive discussion will highlight the business, cultural and technical impact of SharePoint on an organisation - the business values and the “gotchas.” You’ll learn the steps you can take to plan for and implement SharePoint as a platform that will support a dynamic enterprise. You will take away a framework within which to understand and communicate the role of SharePoint in your organisation, a punch list of issues to consider in your planning and deployment and an understanding of the business, technical, cultural and procedural components of a successful SharePoint implementation.
Speed, agility and reduced time to market are becoming increasingly important for Technology organizations. As more business moves online, existing business models and industries are disrupted and new ones are enabled. Technology organizations are facing the challenge of how to transition to agile ways of working. Transform the existing team? Build a separate digital team? Or do both?
For more information, contact vicki.shillington@northhighland.com or kim.clarke@northhighland.com.
Steps to Pro-active Governance & Adoption in Microsoft 365Richard Harbridge
Organizations are looking to Microsoft 365 to transform and optimize how they work. When organizations are only reactive with governance and adoption efforts, they will continue to fall behind and spend all their time firefighting, supporting, and struggling to manage and get the most out of their Microsoft 365 investments. Proactive governance leads to greater stability, better resiliency, and much greater effectiveness. When paired with proactive adoption, you achieve far more with less. So why don’t organizations all embrace proactive governance and adoption? Why aren’t all organizations proactively tackling Microsoft Teams lifecycle management or how to best drive more significant teams' usage before and after meetings? Because it can be a daunting challenge, especially without help or a proven path forward.
Join Richard Harbridge, a Microsoft MVP and internationally recognized expert on Microsoft 365 and the Digital Workplace, as he shares the best ways to accelerate and shift Microsoft 365 governance from being reactive to being proactive. We will explore how proactive adoption aligns and compliments this proven approach and how it and the effectiveness driven by good governance help organizations maximize the value of their digital workplace and Microsoft 365 investments.
Building a Center of Excellence for your Salesforce crm teamBuyan Thyagarajan
1) The documents discuss key components of a successful business transformation including governance, roles and responsibilities within a Center of Excellence (COE), and cultural principles for the COE.
2) It provides examples of COE organizational structures and recommends having clear processes for program management, architecture, adoption, development, and release management.
3) Establishing principles like being mobile-first, configuration over custom code, and making decisions based on data are emphasized as helping the COE move quickly while driving business value.
How to Distribute and License Your App for Commercial Success - Dreamforce 20...Salesforce Partners
You've built a killer Force.com app, but how do you get it into the hands of prospects and customers? Come to this session to learn how ISVforce technologies enable you to distribute and license your Force.com commercial apps with ease. Learn how to configure and provision free trials for prospects, publish your app to the AppExchange, manage licenses with the License Management App, and more! This session is primarily for product managers, architects, and developers
Achieving Escape Velocity in Your Digital Transformation Through Product Thin...VMware Tanzu
SpringOne 2021
Session Title: Achieving Escape Velocity in Your Digital Transformation Through Product Thinking
Speakers: Gautham Pallapa, Executive Advisor at VMware; Henri van den Bulk, Executive Technical Advisor at VMware
The document provides guidance on successfully transitioning to Lightning, including:
- An overview of the key stages for Lightning adoption: Discover, Rollout, and Optimize.
- A demo of Lightning features to increase productivity.
- Best practices for each adoption stage, such as evaluating business processes, aligning stakeholders, and developing a rollout strategy.
- Resources available to help with the transition, including webinars, Trailhead trails, and the Lightning Now community group.
AvePoint - Managing the SharePoint Disruptiongarthluke
Managing the SharePoint Disruption. Ensuring your business gain exceeds your business pain.
In many organisations, SharePoint is a disruptive technology: it’s no longer business-as-usual for managers, for users, or for IT. SharePoint shines a spotlight on everything that’s good and bad about your company’s business processes, project management, change management, information management policies and IT service delivery.
This presentation will explore the lessons learned and common themes from thousands of organisations, large and small - from IT professionals, managers, developers, end users and CIOs around the globe. This comprehensive discussion will highlight the business, cultural and technical impact of SharePoint on an organisation - the business values and the “gotchas”. You’ll learn the steps you can take to plan for and implement SharePoint as a platform that will support a dynamic enterprise.
You will take away a framework within which to understand and communicate the role of SharePoint in your organisation, a punch list of issues to consider in your planning and deployment and an understanding of the business, technical, cultural and procedural components of a successful SharePoint implementation.
Planning Your Migration to the Lightning ExperienceShell Black
Learn how to migrate to the Salesforce Lighting UI in four steps. Shell Black in this presentation discusses how to make the business case to justify the costs to moving to the Lightning Experience (LEX) from Classic. In the four steps Shell covers how to assess the current state of your org, plan out the migration, manage your build sprints and UAT (User Acceptance Testing), and train your end users. He also covers the factors that drive the time needed to complete the project. As you will find, the biggest hurdle to migrating to Lightning is not a missing feature, but Admin knowledge. Click the link on Slide 2 to watch a video of this presentation!
From Customer Success Summit 2017 - Dominique Levin, Managing Partner at Winning By Design, discusses "Connecting the Wagons"
Learn more about Customer Success Summit: http://customersuccesssummit.com
Totango is the leading enterprise- grade customer success platform that helps recurring revenue businesses proactively impact business outcomes with customer success. With solutions to empower Customer Success Teams or entire companies, Totango enables everyone to participate in customer success.
Learn more at www.totango.com.
Brief 'How to' 2013 Lessons for Structuring a Successful CRM projectMike Reardon
CRM is not software. It is your business strategy, your business model. What's required therefore is a planned approach to transform your business model so that CRM tools such as Salesforce can better support your go-to market business model.
The document provides tips for building effective dashboards that teams will use. It recommends starting by understanding executive and company needs to align dashboards with goals. Then provide more detailed visibility to management and users. Extensive testing with power users and others is important to build the right level of detail and ensure usability. Examples of effective marketing, executive summary, forecasting, and sales management dashboards are included.
The Sales-to-CSM Handoff is your customers' first impression of their Customer Success team. Understand the best ways to use Gainsight to manage this process from your Sales to your Post-Sales team.
Altus Alliance 2016 - Role Centers to Improve EfficiencySparkrock
Presentation by Rhett Williams on February 4th, 2016.
View this presentation for a deeper understanding of how and when to use Role Centers effectively at your organization.
Dreamforce 2009: Behind-the-Scenes at Salesforce.com: Delivering 3 Major Rele...Steve Greene
Salesforce.com delivers 3 major releases per year using an Agile development methodology called ADM. ADM employs Scrum project management and some extreme programming practices based on lean principles such as eliminating waste, building in quality, respecting people, optimizing the whole system, and just-in-time decision making. This allows Salesforce.com to deliver high quality software on a monthly rhythm. The panel discussed how Salesforce.com is able to effectively coordinate development across its platform and core products to achieve this rapid release cadence.
Distributed agile development for enterprise application is always a key challenge for the IT industry. When companies try to practice distributed agile, questions arises around different implementation areas such as,
a) A feature developed by multiple teams
b) Best practices for communication across teams/regions
c) Transition to feature development team
d) Team’s effectiveness during transition phase
e) Key areas to be measured during few iterations of transitions
This session is all about sharing our experience in implementing distributed agile for enterprise applications. During this session, I will walk you through the key areas which includes a) Introduction to component based development b) Component based teams and process c) Need for a feature based team d) Transition to feature based development e) Recommendations/Proven practices for Transition to feature development
Join Salesforce admin expert Mike Gerholdt (aka ButtonClickAdmin) as he walks you through the top habits and best practices of successful Salesforce Admins. We’ll show you amazing hacks that will make you a more efficient Salesforce Admin, make your users more productive and drive success for you and your business.
Building a Successful Service Culture: How Airbnb Elevates with Jira Service ...Atlassian
These are the pillars of Airbnb's core values:
- Champion the mission
- Be a host
- Embrace the adventure
- Be a "cereal" entrepreneur
The IT team set out to deliver a level of service that embraced these values and brings them to life. They called this project “Latitude:" a solution that gives users the latitude - or freedom - to easily find the information and help they need. They practiced "champion the mission" by providing a self-help solution for the community; "be a host" by listening and working closely with business teams to find excellent solutions; "embrace the adventure" by offering insights about evolving methodologies, new tools, and processes; and "be a cereal entrepreneur" by providing automated self-service help based on individual client needs.
With the help of Jira Service Desk, project "Latitude" saw these highlights one month after launch:
- 94% response SLA
- 5200 knowledge base article views
- 5% of articles deflecting ticket creation
- 4.9 of 5-star user satisfaction rating
In this session, Airbnb will describe the "Latitude" journey, how it opened up new ways to provide help and delivered results. We'll also talk about what's ahead.
Use Collaboration to Solve Your Biggest ChallengesApttus
If you’re working with your team effectively, you can overcome any challenge, whether it is a business problem or one of the world’s great issues. This session will reveal tools and techniques that can make any team of any size more effective. With collaboration, you’ll climb higher, go farther, and achieve more than you ever thought possible.
SoftExpert PPM Suite is a project and portfolio management software that helps organizations address challenges like collecting relevant portfolio information, assessing overall project visibility, and tracking interrelated resources, schedules, and costs. It provides solutions like translating strategy into tasks, capturing and prioritizing investments, and gaining visibility across the organization. The software's benefits include increased productivity, reduced costs, improved strategic alignment, and better decision making. It features modules for business strategy management, demand management, portfolio management, and more. SoftExpert is a global company that provides integrated business management software to help customers operate profitably and grow sustainably.
Managing the SharePoint disruption : Ensuring the business gain exceeds the b...garthluke
In many organisations, SharePoint is a disruptive technology: it’s no longer business-as-usual for managers, for users or for IT. SharePoint shines a spotlight on everything that’s good and bad about your company’s business processes, project management, change management, information management policies, and IT service delivery. In this presentation, AvePoint’s Vice President, Garth Luke, shares the lessons learned and common themes from thousands of organisations, large and small - from IT Professionals, Managers, Developers, End - users and CIOs around the globe. This comprehensive discussion will highlight the business, cultural and technical impact of SharePoint on an organisation - the business values and the “gotchas.” You’ll learn the steps you can take to plan for and implement SharePoint as a platform that will support a dynamic enterprise. You will take away a framework within which to understand and communicate the role of SharePoint in your organisation, a punch list of issues to consider in your planning and deployment and an understanding of the business, technical, cultural and procedural components of a successful SharePoint implementation.
Speed, agility and reduced time to market are becoming increasingly important for Technology organizations. As more business moves online, existing business models and industries are disrupted and new ones are enabled. Technology organizations are facing the challenge of how to transition to agile ways of working. Transform the existing team? Build a separate digital team? Or do both?
For more information, contact vicki.shillington@northhighland.com or kim.clarke@northhighland.com.
Steps to Pro-active Governance & Adoption in Microsoft 365Richard Harbridge
Organizations are looking to Microsoft 365 to transform and optimize how they work. When organizations are only reactive with governance and adoption efforts, they will continue to fall behind and spend all their time firefighting, supporting, and struggling to manage and get the most out of their Microsoft 365 investments. Proactive governance leads to greater stability, better resiliency, and much greater effectiveness. When paired with proactive adoption, you achieve far more with less. So why don’t organizations all embrace proactive governance and adoption? Why aren’t all organizations proactively tackling Microsoft Teams lifecycle management or how to best drive more significant teams' usage before and after meetings? Because it can be a daunting challenge, especially without help or a proven path forward.
Join Richard Harbridge, a Microsoft MVP and internationally recognized expert on Microsoft 365 and the Digital Workplace, as he shares the best ways to accelerate and shift Microsoft 365 governance from being reactive to being proactive. We will explore how proactive adoption aligns and compliments this proven approach and how it and the effectiveness driven by good governance help organizations maximize the value of their digital workplace and Microsoft 365 investments.
Building a Center of Excellence for your Salesforce crm teamBuyan Thyagarajan
1) The documents discuss key components of a successful business transformation including governance, roles and responsibilities within a Center of Excellence (COE), and cultural principles for the COE.
2) It provides examples of COE organizational structures and recommends having clear processes for program management, architecture, adoption, development, and release management.
3) Establishing principles like being mobile-first, configuration over custom code, and making decisions based on data are emphasized as helping the COE move quickly while driving business value.
How to Distribute and License Your App for Commercial Success - Dreamforce 20...Salesforce Partners
You've built a killer Force.com app, but how do you get it into the hands of prospects and customers? Come to this session to learn how ISVforce technologies enable you to distribute and license your Force.com commercial apps with ease. Learn how to configure and provision free trials for prospects, publish your app to the AppExchange, manage licenses with the License Management App, and more! This session is primarily for product managers, architects, and developers
Achieving Escape Velocity in Your Digital Transformation Through Product Thin...VMware Tanzu
SpringOne 2021
Session Title: Achieving Escape Velocity in Your Digital Transformation Through Product Thinking
Speakers: Gautham Pallapa, Executive Advisor at VMware; Henri van den Bulk, Executive Technical Advisor at VMware
The document provides guidance on successfully transitioning to Lightning, including:
- An overview of the key stages for Lightning adoption: Discover, Rollout, and Optimize.
- A demo of Lightning features to increase productivity.
- Best practices for each adoption stage, such as evaluating business processes, aligning stakeholders, and developing a rollout strategy.
- Resources available to help with the transition, including webinars, Trailhead trails, and the Lightning Now community group.
AvePoint - Managing the SharePoint Disruptiongarthluke
Managing the SharePoint Disruption. Ensuring your business gain exceeds your business pain.
In many organisations, SharePoint is a disruptive technology: it’s no longer business-as-usual for managers, for users, or for IT. SharePoint shines a spotlight on everything that’s good and bad about your company’s business processes, project management, change management, information management policies and IT service delivery.
This presentation will explore the lessons learned and common themes from thousands of organisations, large and small - from IT professionals, managers, developers, end users and CIOs around the globe. This comprehensive discussion will highlight the business, cultural and technical impact of SharePoint on an organisation - the business values and the “gotchas”. You’ll learn the steps you can take to plan for and implement SharePoint as a platform that will support a dynamic enterprise.
You will take away a framework within which to understand and communicate the role of SharePoint in your organisation, a punch list of issues to consider in your planning and deployment and an understanding of the business, technical, cultural and procedural components of a successful SharePoint implementation.
Planning Your Migration to the Lightning ExperienceShell Black
Learn how to migrate to the Salesforce Lighting UI in four steps. Shell Black in this presentation discusses how to make the business case to justify the costs to moving to the Lightning Experience (LEX) from Classic. In the four steps Shell covers how to assess the current state of your org, plan out the migration, manage your build sprints and UAT (User Acceptance Testing), and train your end users. He also covers the factors that drive the time needed to complete the project. As you will find, the biggest hurdle to migrating to Lightning is not a missing feature, but Admin knowledge. Click the link on Slide 2 to watch a video of this presentation!
DF14 Preso - Salesforce Communities Strategy, Creation & Rollout - A Simple R...Karthik Chakkarapani
Actifio implemented a customer community strategy called Actifio Now to improve customer experience and engagement. The key components included a self-serve portal providing access to documentation, training, and a moderated community. The initial focus was on addressing common customer issues to reduce support cases. Future phases involved modernizing the design and including additional social features. The goals were to enhance training, leverage the community, align products with customer needs, and build advocacy for an upcoming IPO.
Gear Up Product Management with Atlassian ToolsMohan Niroula
Atlassian tools that can be handy for the product managers while managing the product. This slide talks about some aspect of product management which can be empowered by Atlassian tools. For example, setting up the product vision, creating risk adjusted backlogs, managing feature requests and communication among the stakeholders.
This document discusses the importance of proactive governance and adoption in Microsoft 365. It emphasizes that governance is about efficiency and driving digital excellence, not just risk mitigation. It recommends focusing initially on technology governance to ensure foundational elements and decisions are in place, then prioritizing enablement and addressing high risks with low effort. Templates, approval processes, and automation can help centrally govern workspace creation to improve organization and apply default configurations. Collecting metadata at provisioning provides value for labeling, protection, retention and more. Effective directory experiences that surface this data improve navigation of sites, teams and communities.
This document discusses the successful implementation of Change Request Management (ChaRM) in a validated SAP environment. It provides an overview of Alpha Sirius Inc, an SAP consulting partner, and their expertise in SAP Solution Manager. The document also summarizes a case study of a pharmaceutical company that enhanced their change management processes by implementing ChaRM in Solution Manager to eliminate manual processes and provide traceability of changes. It highlights some of the key benefits the customer achieved, such as reduced support workload and improved focus on innovation.
Business Agility And Software Development Alan ChedalawadaValtech UK
This document discusses business agility and lean thinking applied to software development. It introduces Alan Chedalawada and his background working with lean systems and agile software development. The document discusses focusing on business value and speed of delivery over other factors like cost and quality. It also discusses challenges with traditional software development approaches and emphasizes discovering customer value, prioritizing based on business needs, and delivering value in small increments.
Webinar: Acting like a top 25 Salesforce ISV - Product Marketing StrategiesCodeScience
Acting Like a Top 25 Salesforce ISV:
Product Marketing Strategies that Drive Salesforce Success
All ISVs strive to create product marketing messaging that differentiates them from their competition.
But leading ISVs know that to stand out, you must also speak clearly to how you add value to Salesforce.
We're joining forces with marketing leaders from OwnBackup to discuss how to create a product marketing framework that meets your target market's needs and amplifies the results from your Salesforce outreach.
In this webinar, you’ll learn:
- How to create product messaging that differentiates you from your competition AND showcases the value you add to Salesforce.
- Why you need a dual-pronged messaging framework that targets prospects and key Salesforce personas.
- What tactics work in capturing mind- and market-share and which you should avoid.
Access the recoding:
https://learn.codescience.com/top-25-salesforce-isv-product-marketing-strategy-long.html
Wilma Harrelson has over 20 years of experience in IT management. She has expertise in business process modeling, procedure manuals, process improvement, risk analysis, software training, technical writing, and help desk management. Her professional experience includes roles as Director of Software Education where she provided customized training, and Director of IT Support and Education where she led process improvement initiatives, developed a software training organization, and managed the help desk. She is now a director at an IT consulting group where she assesses clients' technology environments and makes improvement recommendations.
Discover Jira Align - Realignment to the EnterpriseCprime
Atlassian Jira Align enables organizations to connect and align around common goals and objectives while providing actionable views and metrics to everyone touching the technology product lifecycle. With the ability to support a number of scaling frameworks, Jira Align helps navigate the complexity of large-scale technology initiatives by unifying and synchronizing the work happening across programs and portfolios for a clear executive-level view. At the same time, agile teams can continue to use their preferred tools, like Jira, to move quickly and deliver the best customer outcomes. With Jira Align, program managers, product managers, and release train engineers get the information they need to empower their teams to deliver the right things quickly and respond to market change.
Join us as we highlight critical features of Jira Align.
In this webinar, you'll learn how to:
- Define and track the work of teams as it relates to enterprise strategy
- Provide visibility and alignment across the entire enterprise
- Use the connectivity of work to measure outcomes and drive better value to your customers
This webinar is designed for new Admins looking for key getting-started tips. Join our webinar live or watch the recording here to start your Admin career on the right foot by developing these essential habits!
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Maximizing ROI in your S/4HANA migration: best practices to followpanayaofficial
Are you planning to migrate to S/4HANA and looking for the best practices to ensure a successful migration while maximizing ROI?
In this upcoming webinar, our experts will discuss just that, and will also share insights on assessing business needs, planning for migration, selecting the right tools and optimizing the post-migration environment.
Discover how to measure the success of your migration and refine your approach to get the most out of your investment in S/4HANA.
Join the webinar on May 24th @ 10 AM EDT to learn:
Best practices for assessing business needs and planning for S/4HANA migration, including how to select the right migration tools and establish clear migration goals.
Strategies for optimizing the pre-migration environment.
Insights on how to avoid common pitfalls and challenges in S/4HANA migration projects.
Steigern Sie die Effizienz beim Testen Ihres S/4HANA-Systemspanayaofficial
Obwohl Microsoft Excel, Jira, Solman oder auch andere Tools häufig verwendet werden zum Testmanagement, haben diese wenig Möglichkeiten ihren S/4 HANA Umstieg effizient zu unterstützen und sind in vielen Fällen ein Hindernis.
Erfahren Sie wo die Probleme liegen und wie eine intelligente Testmanagementplattform sich davon unterscheidet in Aspekten von Zeit, Teamarbeit, und Effizienz:
Nehmen Sie an unserem Webinar am 17. May teil, um 10 Uhr CEST mehr zu erfahren.
Minimiza tus correcciones de código SAP S/4HANApanayaofficial
La complejidad y el riesgo de los proyectos de migración de SAP S/4HANA, están directamente relacionados con la cantidad de código customizado que va a formar parte del proceso.
La implementación automática de correcciones de código puede abordar miles de correcciones dentro de su proyecto, ahorrando tiempo, reduciendo los errores humanos y acelerando el tiempo de salida en vivo con unos pocos clics.
Únase a nuestro seminario web el 2 de marzo a las 13:00 CET para aprender cómo:
1. Eliminar el riesgo de migración, sabiendo exactamente qué fallará, qué arreglar y qué probar en solo 48 horas.
2. Reducir los esfuerzos de corrección de código, resolviéndolo automáticamente a la vez que reduce la extensión de los ciclos de pruebas basadas en el uso real.
3. Aumentar el ROI y reducir hasta el 50 % de sus tareas de corrección de código.
Was Sie über User Acceptance Testing (UAT) nicht wussten, aber wissen solltenpanayaofficial
Von der Planung über das Scoping bis hin zur Durchführung: Optimieren Sie die Zusammenarbeit zwischen IT und Geschäftsanwendern für einen umfassenden, nahtlosen Testprozess.
Holen Sie sich Expertentipps auf der Grundlage echter Kundenanwendungsfälle für Ihre ERP- und Unternehmensanwendung-UATs (z. B. SAP, Oracle, Salesforce, ServiceNow, WorkDay).
Besuchen Sie unser Live-Webinar am 24. November um 14 Uhr mit Gurit Heitner, Senior Customer Successes und Partner Manager, und erfahren Sie, wie Sie:
- Geschäftsanwender in den Testprozess einbinden
- Sichtbarkeit und Kontrolle verbessern
- Testvorschriften und Qualitätssicherung leichter meistern
- Gefundene Fehler monitoren und bearbeiten
- Resourcen am besten verwalten
This document discusses tips and best practices for Salesforce CPQ implementations. It introduces the speakers and their experience with CPQ. Key considerations after going live with CPQ include user adoption, feedback, ownership and addressing missed requirements or incorrect calculations. Debugging CPQ issues can be challenging due to the complex rules engines, metadata-driven behavior, large number of artifacts and finding root causes. Adopting a solution like Panaya ForeSight can help simplify making changes to CPQ and reduce time spent fixing issues.
5 Steps to Simplify Your Move TO Oracle Cloud APPSpanayaofficial
This document outlines a 5-step process for simplifying a move to Oracle Cloud Apps:
1. Map out current business processes and scope out unused customizations.
2. Simplify business process changes by using Oracle standards whenever possible.
3. Choose a solution that covers the entire application stack in a flexible and collaborative way.
4. Document test evidence, regulatory compliance, and automate for time savings.
5. Build a centralized, reusable, updatable, and transparent master test repository.
Everything you didn’t know (and should) about User Acceptance Testingpanayaofficial
From planning to scoping to execution: optimize your IT- Business User collaboration for a comprehensive, seamless Testing process.
Get expert tips based on real customer use cases for your ERP & Enterprise UATs (e.g. SAP, Oracle, Salesforce, ServiceNow, WorkDay).
Learn how to:
- Easily engage non-technical, business users with differentiating ease of use and powerful testing accelerators.
- Improve visibility and control over the entire UAT testing cycles via real-time, actionable insights.
- Automate test documentation for high-quality evidence and compliance
- Manage smart defect management with closed-loop workflows
- Know exactly what to (not) test and eliminate risk, using AI powered Change Analysis
- Reduce testing time & costs
Wake Up – It’s Time to Upgrade Your S/4HANA System!panayaofficial
While many organizations are still running their ERP on SAP’s veteran platform – ECC, many others already completed their move to the newer S/4HANA platform.
Having said that, for those who were early adopters and implemented the first major S/4HANA versions between 2015 to 2017, it’s time to upgrade.
As SAP officially supports each S/4HANA version 5 years, these early versions (1511 to 1709) are already in end of life (EOL) mode.
This imposes significant risks to organizations, as well as preventing them adopt newer SAP solutions and innovations introduced in the further S/4HANA versions.
Simplifying the Complexity of Salesforce CPQ: Tips & Best Practicespanayaofficial
Since Salesforce CPQ (Part of Revenue Cloud) entered the market, it has been a real game-changer for businesses. However, it comes with some challenges, especially if you assume that maintaining Salesforce CPQ is like core Salesforce products.
Failing to recognize the level of expertise needed to manage Salesforce CPQ can lead to a landslide of bugs and errors and costly consequences to the business. But no need to worry. We have the right technology to help you get it right!
Join our upcoming webinar with Salesforce MVP Ben McCarthy, Salesforce CPQ master, Alyssa Lefebvre
and Oz Lavee, Panaya ForeSight CTO:
During the webinar, you will learn how to Simplify the Complexity of Salesforce CPQ by:
· Successfully managing CPQ deployments
· Dealing with ongoing CPQ implementations, Org dependencies review, and updates
· Easily finding the root cause of a bug or a failure
· Managing CPQ tests the smart way
Most Important Trends to Watch in Oracle EBS and Cloud Appspanayaofficial
Oracle applications are constantly evolving and innovating, both in EBS and in the Oracle Cloud. As organizations gear up for post-pandemic growth, CIOs are turning to technologies that drive agility, efficiency, and speed throughout the business.
When you need to deliver fast, shortcuts will be taken. This is a fact when it comes to software development, and Salesforce is no different.
This is how technical debt is created. It’s a costly side effect of growth, and it cannot be ignored! Just like financial debt, if you don’t address it in time, it will accumulate and over time your teams will find themselves addressing issues with the platform instead of supporting customers and developing revenue opportunities – and this will have a direct impact on your ROI.
Salesforce Smart Testing – With Panaya ForeSightpanayaofficial
The beauty of Salesforce is that so many out-of-the-box functions can be adjusted to meet the needs of your business. But as any seasoned Salesforce professional will tell you, building applications is the easy part. The real challenge is ensuring they do not break over time and having a robust procedure in place to allow you to continue to build – and experiment – without fear of failure. This is why smart testing is not only your insurance policy, but also your key to innovation and saving.
But how do you tackle the challenges of testing adoption and find the perfect balance between creating long and expensive testing processes and leaving yourself open to risks of errors in production?
How to Automatically Adapt Custom Code When Moving to S/4HANApanayaofficial
The move to S/4HANA , either on-premise or any premise, and either using RISE w/ SAP program or not requires adapting a major amount of your custom code.
As published in the latest UKISUG survey, 92% of the organizations said that existing customizations present a major challenge when moving to S/4HANA. In extreme cases, it can reach over 100,000 lines of code that need to be modified.
That’s a lot of effort. But fear not! With the correct solution at hand, major parts of the custom code corrections can be done automatically.
Do you want to know how?
Join this webinar to learn from Panaya’s Director of Product Management, Oren Peleg, how to:
Combine Panaya’s Intelligent Code Remediation with Panaya’s famous Impact Analysis engine to reduce your custom code remediation effort by 70% and even more!
See some real projects’ examples
Watch a live demo
Smart Testing Executive Customer Panel – Hosted By Panaya’s CEOpanayaofficial
In this special webinar, Panaya’s very own CEO David Binny, will host an executive customer panel of 3 professionals from industry-leading companies:
Johnson Controls, Aritzia, and Detroit Diesel.
They will shed some light on the challenges of enterprise-grade Smart Testing, and how to overcome them.
Watch this session to learn more about:
must-have ingredients to know exactly what (not) to test
Tips to sweeten up the collaboration between IT and Business
Winning recipe for a real smart testing process
Yep, It’s Really That Smart!
Watch our Smart Testing executive customer‘s panel and hear it first-hand
The rumors have been there for a while and the news became official at Dreamforce 2022 — Process Builder and Workflow Rules are being retired and the focus is moving forward to the ever-expanding power and feature-set of Flow. But what does it mean for you?
First of all, this is your chance to discover the power of Flow when building a new automation and, in the meantime, you have a great opportunity to transition your existing processes over as well.
Watch our webinar with Salesforce MVP, Ben McCarthy, Salesforce Flow champion, Tim Combridge, and Oz Lavee, Panaya ForeSight’s CTO:
During the webinar you will learn about: Migration to Flows – Getting it Right!
· How to start planning an effective migration to Flows
· Bringing your automations in line with best practices to run the migration
· Practical tools and tips to get it right with Pan
Speakers
Ben McCarthy, Founder, SalesforceBen.com
Ben has been working in the Salesforce ecosystem ever since he graduated from University in 2012. Ben has held various roles over the years working for end-users, ISV’s, and founded a UK-based Salesforce consultancy. As well as his role at SalesforceBen.com, he is also a Non-Executive Director at Cloud Orca, a London-based Consultancy.
Tim Combridge, Solutions Engineer and Salesforce Flow Champion
As a Salesforce Certified Sales Cloud Consultant, Tim’s passion is to aid users and businesses to get the most out of their systems, ensure customers have a streamlined experience and give management the power to make decisions based on clean, detailed, and useful data.
Oz Lavee, CTO, Panaya ForeSight
Oz Lavee is the CTO of Panaya Foresight, with over 20 years of experience in software development.
A tech Savvy that loves developing technologies and products that facilitate business processes and strategic objectives.
Oz is leading the strategy and vision of the ForeSight product, to bring a data-driven approach and intelligence to salesforce changes.
Get actionable tips & tricks on how to streamline your EBS changes, using today’s AI and automation tools, so you can achieve faster time-to-innovation with zero risk.
Join Roy Kidron, an 18-year Oracle EBS veteran, as he shares his experience managing Oracle EBS upgrades and ongoing development, and learn how to kick-start your next project in days.
In this webinar, you will learn how to:
Kick off an EBS upgrade project in 48 hours, and reduce your scope by 80%
Identify the most significant time robbers preventing you from fast-tracking your project
Figure out what to test and what NOT to test in any change – a new development, an Oracle patch, a point-release upgrade
Enable modern Agile Development practices in your EBS
Smart SAP Testing with Panaya Test Dynamixpanayaofficial
Discover Panaya’s smart test management solution, an AI-enhanced testing platform that combines cross-functional business process testing with smart change analysis, reducing your test cycles by 85% and accelerating digital transformation with no risks.
As Agile and DevOps are increasingly adopted to deliver innovation faster, ERP testing teams need to keep pace with an increased release cadence.
Find out how to boost business process testing, automate test documentation and tackle regression testing challenges with Panaya Test Dynamix.
Join us to understand why Panaya is ranked the #1 Test management tool for ERP.
In this webinar, you will learn:
How to orchestrate and streamline Enterprise testing in one platform
How to boost User Acceptance Testing and automate documentation
How to remove uncertainty by knowing in advance the impact of your changes on your business processes
Comment la solution Panaya a permis d'accélérer les Roll-out chez Elkem Silic...panayaofficial
Quand vous entreprenez des projets autour de votre ERP, plusieurs défis se présentent à vous tels que:
- des équipes décentralisées
- du reporting sur l'avancement en temps réel
- le respect du cahier des charges et un Go-To-Market rapide
Elkem Silicones a lancé un Roll-out pour intégrer une nouvelle entité en Chine. A l'aide de Panaya, l'ensemble des différentes activités ont été menées à bien:
- Gestion des besoins ( Fit & GAP Analysis ) et écarts par rapport au Core-model
- Tests et gestion des anomalies (revue qualité du testing)
- Exigences en accord avec les besoins metiers (cycle d'approbation)
- Processus de migration de données
- Création de tests, d'étapes et des anomalies (Equipe internationale - AMOA Française, testeurs en Chine)
- Processus repété et optimise 3 fois ( systèmes : Qualité, Pré-prod et Prod)
Durant ce webinaire, vous apprendrez comment Panaya vous fournit les outils pour :
- Centraliser la gestion et l'exécution du projet avec des informations et actions en temps réel
- Fluidifier l'échange d'informations entre les différents acteurs du projet
- Personnaliser votre tableau de bord de gestion de projet
- Capitaliser et enrichir votre catalogue de tests pour les futurs projets
Panaya Enterprise Test Management - Go-live ohne Risikopanayaofficial
Egal, ob Sie gerade erst damit beginnen, Ihr Testmanagement mittels moderner Tools zu professionalisieren, oder ob Sie bereits den Schritt Richtung Vollautomatisierung vollziehen. Erfahren Sie, wie Panayass marktführende Testplattform Ihr ERP-Testing effizienter macht.
Das Webinar wird Ihnen präsentiert von Matthias Draschner, Director PreSales EMEA, einem erfahrenen SAP Consultant, der Ihnen zeigt, wie Sie mit Panayas Testmanagement-Plattform intelligenter, schneller und inituitiver End-to-End-ERP-Tests erfolgreich durchführen.
In diesem Live Webinar zeigen wir Ihnen:
1. Wie Sie mit einer modernen, SaaS-basierten Testmanagement-Plattform alle Ihre Testzyklen einfacher und transparenter managen können.
2. Wie Sie sowohl Business Usern das Testen erleichtern als auch Ihre wichtigsten Geschäftsprozesse automatisert testen können
3. Wie Panaya Change Intelligence Platform Ihnen hilft, den perfekten Test Scope festzulegen
HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAUpanagenda
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-und-domino-lizenzkostenreduzierung-in-der-welt-von-dlau/
DLAU und die Lizenzen nach dem CCB- und CCX-Modell sind für viele in der HCL-Community seit letztem Jahr ein heißes Thema. Als Notes- oder Domino-Kunde haben Sie vielleicht mit unerwartet hohen Benutzerzahlen und Lizenzgebühren zu kämpfen. Sie fragen sich vielleicht, wie diese neue Art der Lizenzierung funktioniert und welchen Nutzen sie Ihnen bringt. Vor allem wollen Sie sicherlich Ihr Budget einhalten und Kosten sparen, wo immer möglich. Das verstehen wir und wir möchten Ihnen dabei helfen!
Wir erklären Ihnen, wie Sie häufige Konfigurationsprobleme lösen können, die dazu führen können, dass mehr Benutzer gezählt werden als nötig, und wie Sie überflüssige oder ungenutzte Konten identifizieren und entfernen können, um Geld zu sparen. Es gibt auch einige Ansätze, die zu unnötigen Ausgaben führen können, z. B. wenn ein Personendokument anstelle eines Mail-Ins für geteilte Mailboxen verwendet wird. Wir zeigen Ihnen solche Fälle und deren Lösungen. Und natürlich erklären wir Ihnen das neue Lizenzmodell.
Nehmen Sie an diesem Webinar teil, bei dem HCL-Ambassador Marc Thomas und Gastredner Franz Walder Ihnen diese neue Welt näherbringen. Es vermittelt Ihnen die Tools und das Know-how, um den Überblick zu bewahren. Sie werden in der Lage sein, Ihre Kosten durch eine optimierte Domino-Konfiguration zu reduzieren und auch in Zukunft gering zu halten.
Diese Themen werden behandelt
- Reduzierung der Lizenzkosten durch Auffinden und Beheben von Fehlkonfigurationen und überflüssigen Konten
- Wie funktionieren CCB- und CCX-Lizenzen wirklich?
- Verstehen des DLAU-Tools und wie man es am besten nutzt
- Tipps für häufige Problembereiche, wie z. B. Team-Postfächer, Funktions-/Testbenutzer usw.
- Praxisbeispiele und Best Practices zum sofortigen Umsetzen
Driving Business Innovation: Latest Generative AI Advancements & Success StorySafe Software
Are you ready to revolutionize how you handle data? Join us for a webinar where we’ll bring you up to speed with the latest advancements in Generative AI technology and discover how leveraging FME with tools from giants like Google Gemini, Amazon, and Microsoft OpenAI can supercharge your workflow efficiency.
During the hour, we’ll take you through:
Guest Speaker Segment with Hannah Barrington: Dive into the world of dynamic real estate marketing with Hannah, the Marketing Manager at Workspace Group. Hear firsthand how their team generates engaging descriptions for thousands of office units by integrating diverse data sources—from PDF floorplans to web pages—using FME transformers, like OpenAIVisionConnector and AnthropicVisionConnector. This use case will show you how GenAI can streamline content creation for marketing across the board.
Ollama Use Case: Learn how Scenario Specialist Dmitri Bagh has utilized Ollama within FME to input data, create custom models, and enhance security protocols. This segment will include demos to illustrate the full capabilities of FME in AI-driven processes.
Custom AI Models: Discover how to leverage FME to build personalized AI models using your data. Whether it’s populating a model with local data for added security or integrating public AI tools, find out how FME facilitates a versatile and secure approach to AI.
We’ll wrap up with a live Q&A session where you can engage with our experts on your specific use cases, and learn more about optimizing your data workflows with AI.
This webinar is ideal for professionals seeking to harness the power of AI within their data management systems while ensuring high levels of customization and security. Whether you're a novice or an expert, gain actionable insights and strategies to elevate your data processes. Join us to see how FME and AI can revolutionize how you work with data!
For the full video of this presentation, please visit: https://www.edge-ai-vision.com/2024/06/building-and-scaling-ai-applications-with-the-nx-ai-manager-a-presentation-from-network-optix/
Robin van Emden, Senior Director of Data Science at Network Optix, presents the “Building and Scaling AI Applications with the Nx AI Manager,” tutorial at the May 2024 Embedded Vision Summit.
In this presentation, van Emden covers the basics of scaling edge AI solutions using the Nx tool kit. He emphasizes the process of developing AI models and deploying them globally. He also showcases the conversion of AI models and the creation of effective edge AI pipelines, with a focus on pre-processing, model conversion, selecting the appropriate inference engine for the target hardware and post-processing.
van Emden shows how Nx can simplify the developer’s life and facilitate a rapid transition from concept to production-ready applications.He provides valuable insights into developing scalable and efficient edge AI solutions, with a strong focus on practical implementation.
GraphSummit Singapore | The Future of Agility: Supercharging Digital Transfor...Neo4j
Leonard Jayamohan, Partner & Generative AI Lead, Deloitte
This keynote will reveal how Deloitte leverages Neo4j’s graph power for groundbreaking digital twin solutions, achieving a staggering 100x performance boost. Discover the essential role knowledge graphs play in successful generative AI implementations. Plus, get an exclusive look at an innovative Neo4j + Generative AI solution Deloitte is developing in-house.
Communications Mining Series - Zero to Hero - Session 1DianaGray10
This session provides introduction to UiPath Communication Mining, importance and platform overview. You will acquire a good understand of the phases in Communication Mining as we go over the platform with you. Topics covered:
• Communication Mining Overview
• Why is it important?
• How can it help today’s business and the benefits
• Phases in Communication Mining
• Demo on Platform overview
• Q/A
Unlock the Future of Search with MongoDB Atlas_ Vector Search Unleashed.pdfMalak Abu Hammad
Discover how MongoDB Atlas and vector search technology can revolutionize your application's search capabilities. This comprehensive presentation covers:
* What is Vector Search?
* Importance and benefits of vector search
* Practical use cases across various industries
* Step-by-step implementation guide
* Live demos with code snippets
* Enhancing LLM capabilities with vector search
* Best practices and optimization strategies
Perfect for developers, AI enthusiasts, and tech leaders. Learn how to leverage MongoDB Atlas to deliver highly relevant, context-aware search results, transforming your data retrieval process. Stay ahead in tech innovation and maximize the potential of your applications.
#MongoDB #VectorSearch #AI #SemanticSearch #TechInnovation #DataScience #LLM #MachineLearning #SearchTechnology
Building Production Ready Search Pipelines with Spark and MilvusZilliz
Spark is the widely used ETL tool for processing, indexing and ingesting data to serving stack for search. Milvus is the production-ready open-source vector database. In this talk we will show how to use Spark to process unstructured data to extract vector representations, and push the vectors to Milvus vector database for search serving.
TrustArc Webinar - 2024 Global Privacy SurveyTrustArc
How does your privacy program stack up against your peers? What challenges are privacy teams tackling and prioritizing in 2024?
In the fifth annual Global Privacy Benchmarks Survey, we asked over 1,800 global privacy professionals and business executives to share their perspectives on the current state of privacy inside and outside of their organizations. This year’s report focused on emerging areas of importance for privacy and compliance professionals, including considerations and implications of Artificial Intelligence (AI) technologies, building brand trust, and different approaches for achieving higher privacy competence scores.
See how organizational priorities and strategic approaches to data security and privacy are evolving around the globe.
This webinar will review:
- The top 10 privacy insights from the fifth annual Global Privacy Benchmarks Survey
- The top challenges for privacy leaders, practitioners, and organizations in 2024
- Key themes to consider in developing and maintaining your privacy program
In the rapidly evolving landscape of technologies, XML continues to play a vital role in structuring, storing, and transporting data across diverse systems. The recent advancements in artificial intelligence (AI) present new methodologies for enhancing XML development workflows, introducing efficiency, automation, and intelligent capabilities. This presentation will outline the scope and perspective of utilizing AI in XML development. The potential benefits and the possible pitfalls will be highlighted, providing a balanced view of the subject.
We will explore the capabilities of AI in understanding XML markup languages and autonomously creating structured XML content. Additionally, we will examine the capacity of AI to enrich plain text with appropriate XML markup. Practical examples and methodological guidelines will be provided to elucidate how AI can be effectively prompted to interpret and generate accurate XML markup.
Further emphasis will be placed on the role of AI in developing XSLT, or schemas such as XSD and Schematron. We will address the techniques and strategies adopted to create prompts for generating code, explaining code, or refactoring the code, and the results achieved.
The discussion will extend to how AI can be used to transform XML content. In particular, the focus will be on the use of AI XPath extension functions in XSLT, Schematron, Schematron Quick Fixes, or for XML content refactoring.
The presentation aims to deliver a comprehensive overview of AI usage in XML development, providing attendees with the necessary knowledge to make informed decisions. Whether you’re at the early stages of adopting AI or considering integrating it in advanced XML development, this presentation will cover all levels of expertise.
By highlighting the potential advantages and challenges of integrating AI with XML development tools and languages, the presentation seeks to inspire thoughtful conversation around the future of XML development. We’ll not only delve into the technical aspects of AI-powered XML development but also discuss practical implications and possible future directions.
Why You Should Replace Windows 11 with Nitrux Linux 3.5.0 for enhanced perfor...SOFTTECHHUB
The choice of an operating system plays a pivotal role in shaping our computing experience. For decades, Microsoft's Windows has dominated the market, offering a familiar and widely adopted platform for personal and professional use. However, as technological advancements continue to push the boundaries of innovation, alternative operating systems have emerged, challenging the status quo and offering users a fresh perspective on computing.
One such alternative that has garnered significant attention and acclaim is Nitrux Linux 3.5.0, a sleek, powerful, and user-friendly Linux distribution that promises to redefine the way we interact with our devices. With its focus on performance, security, and customization, Nitrux Linux presents a compelling case for those seeking to break free from the constraints of proprietary software and embrace the freedom and flexibility of open-source computing.
“An Outlook of the Ongoing and Future Relationship between Blockchain Technologies and Process-aware Information Systems.” Invited talk at the joint workshop on Blockchain for Information Systems (BC4IS) and Blockchain for Trusted Data Sharing (B4TDS), co-located with with the 36th International Conference on Advanced Information Systems Engineering (CAiSE), 3 June 2024, Limassol, Cyprus.
HCL Notes and Domino License Cost Reduction in the World of DLAUpanagenda
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-and-domino-license-cost-reduction-in-the-world-of-dlau/
The introduction of DLAU and the CCB & CCX licensing model caused quite a stir in the HCL community. As a Notes and Domino customer, you may have faced challenges with unexpected user counts and license costs. You probably have questions on how this new licensing approach works and how to benefit from it. Most importantly, you likely have budget constraints and want to save money where possible. Don’t worry, we can help with all of this!
We’ll show you how to fix common misconfigurations that cause higher-than-expected user counts, and how to identify accounts which you can deactivate to save money. There are also frequent patterns that can cause unnecessary cost, like using a person document instead of a mail-in for shared mailboxes. We’ll provide examples and solutions for those as well. And naturally we’ll explain the new licensing model.
Join HCL Ambassador Marc Thomas in this webinar with a special guest appearance from Franz Walder. It will give you the tools and know-how to stay on top of what is going on with Domino licensing. You will be able lower your cost through an optimized configuration and keep it low going forward.
These topics will be covered
- Reducing license cost by finding and fixing misconfigurations and superfluous accounts
- How do CCB and CCX licenses really work?
- Understanding the DLAU tool and how to best utilize it
- Tips for common problem areas, like team mailboxes, functional/test users, etc
- Practical examples and best practices to implement right away
Programming Foundation Models with DSPy - Meetup SlidesZilliz
Prompting language models is hard, while programming language models is easy. In this talk, I will discuss the state-of-the-art framework DSPy for programming foundation models with its powerful optimizers and runtime constraint system.
Programming Foundation Models with DSPy - Meetup Slides
Webinar- Are you ready for the switch to lightning ?
1. Are You Ready for the
Switch to Lightning?
Guest Speakers
Eric Dreshfield, Salesforce MVP
Stuart Bierig, Director, PreSales Engineering, Panaya
WEBINAR
2. Who Is Eric Dreshfield?
Advocacy Manager, Apttus
Founder & Event Co-Chair, Midwest Dreamin’
Southern Indiana Salesforce User Group Leader
Salesforce MVP
14. What Else Can
You Do to Prepare?
Learn more from Trailhead & Community
Attend Events to Learn and See in Action
(Community-led, Salesforce)
Turn it on (in production)
Revisit and re-evaluate
Adjust as needed
15. Customizing Lightning: Risk-free
Reduce time, cost & risk
of any Salesforce
change by 30-50%
Pinpoint areas
impacted by change
Easily foresee and
resolve potential
change delivery risks
Make an informed
decision on going
into production
16. Release Dynamix for Salesforce.com
Demo
Experience Panaya’s
next-generation
impact analysis via a
tailored demo
Reduce time, cost and
risk associated with
any Salesforce change
by 30-50%
Editor's Notes
Key Terminology
Lightning Experience (LEX) – the modern, beautiful user experience from Salesforce. The sales and service user experience has been completely redesigned to better support the work and business processes done in sales and service organizations. It’s a very intuitive & intelligent interface that helps sales and service teams work more productively. (The old UI – Classic is still available, for now.)
Lightning Knowledge – the LEX updated knowledge base within your Org. Lightning Knowledge allows you to search for articles to get answers to your questions. But it enables so much more than just that. With a few short clicks you can create a new article if there isn’t one that answers your question. Lightning Knowledge allows you to sort articles alphabetically or by publication date – the default sort is by relevance. Depending on permissions, you may also be able to edit, publish or archive the article, as well as insert into an email you may need to send to someone.
Lightning Components – is the modern UI framework for developing web apps, single-page apps, with dynamic & responsive user interfaces on both mobile and desktop devices, for Lightning Platform Apps. It uses JavaScript on the client side and Apex on the server side. So what’s an app framework? That’s a collection of code and services that make it easier for you to create your own custom apps, without having to write all the code yourself. (Examples of web app frameworks include: Ruby on Rails, AngularJS, Django and Visualforce.)
Lighting App Builder – a point and click tool that makes it easy to create customer pages for the Salesforce mobile app and Lightning Experience. When you edit a Lightning app from the App Manager in Setup, you are brought into Lightning App Builder to manage the settings where you can update the branding, navigation, options and more.
Lightning Bolt – Salesforce has made it easy to get customers up and running. Lightning Bolts are solution-specific partner portal templates that contain a basic setup of modules that will allow users to view, modify, and create data needed for their specific industry solution. There are more than 50 Lightning Bolts including healthcare, retail, manufacturing, financial services and more. Each Lightning Bolt contains a bundle of components, apps, processes and templates, all designed to work together. Once you have selected a Lightning Bolt you are free to customize it by adding apps, modifying the design, and connect to external systems, all with clicks, not code. And you can customize the look and feel of the page to match your company brand too.
Lightning Design System – LDS makes is easy for you to build applications that comply with the new Salesforce Lightning look and feel without having to write any CSS. Key benefits of the LDS: it’s designed for building Salesforce apps’ it’s continuously updated; accessibility is built into the CSS framework behind the components; the CSS is namespaced with slds- prefix and scoped with slds-scope class to avoid CSS conflicts. LDS includes 4 types of resources to help you build applications: CSS framework (UI components); Icons (PNG & SVG versions of action, custom, doctype, standard and utility icons); Font (Salesforce Sans – to maintain a consistent visual voice and personality); Design Tokens (customizable variable such as colors, fonts, spacing and sizing.) LDS needs a modern browser like Chrome, Safari, Firefox or Microsoft Edge. Only version 11 of IE is supported.
Newest features area being released ONLY in Lightning
Lightning gives users access to Einstein Analytics reporting
Enhanced security with Lightning – LockerService isolates lightning components so they can’t interact with one another directly, except through tools provided in the framework
Support for Classic is on the verge of extinction, a.k.a., will (eventually) go away
Change is hard – we all know that. As humans, most of us fear change simply because it brings with it certain unknowns. To help others overcome this fear of change, you need to get them to own the change process. That’s not as easy as it sounds, but here’s a few tips that could help.
Determine what functionality will be affected – for example, from a sales perspective, will you be making changes to your current lead-to-opportunity process, your opportunity-to-account process (what happens when the deal goes Closed-Won or Closed-Lost?) You also need to consider how order provisioning will take place. These are all very personal processes that vary widely by company based on the products and/or services that the company sells, the company’s approval process, thresholds & tolerance for discounts, etc.
Don’t stop at the sale, however. In the SaaS world, renewals are just a big a deal as sales. In order to keep your customers renewing year after year, you need to excel at service and support. It’s ok if your product has issues once in a while, as long as how you communicate those issues and address specific issues specific customers may encounter in a proactive and positive manner.
These are all things to think about as you build a roadmap for your migration to Lightning. Other important factors to consider when building a roadmap:
Priority of functionality – which departments will see the biggest impact / improvements in productivity, etc.?
What improvements are must-have vs. nice-to-have?
What improvements can eliminate a manual process?
You also need to identify process owners in each department – the people who will ultimately be responsible to seeing things through to completion.
The key to communicating the impending change, is to properly set everyone’s expectations. Making the switch to lightning isn’t as simple as flipping a light switch. It takes a lot of planning, team work & coordinated efforts from a lot of people. It takes a lot of communication along the way. Regular status updates, involving end users in testing new functionality (in the sandbox, of course.) Building ownership of the project is important to gaining user adoption.
Stakeholders are important people to get to know. They are the ones directly impacted by the changes. It’s also very important to get support for the project from the highest levels of the organization – you need an executive sponsor who will champion the cause, share all the good things the impending changes will bring, and assure the organization that while there may be some challenges associated with the changes, in the long-run, everything is being done to make the organization better and more efficient.
One sure fire way to help everyone feel better about the switch is to share some of the good things that are coming, and as I mentioned earlier, involve your end users in testing the new features before the rollout is complete. For Lightning, one of the new, exciting features is the Kanban view or board, as some call it. Kanban gives your users a great new way to visualize their records in a more intuitive manner, grouping them by the fields that mean the most. Another exciting improvement is the Sales Path. This allows you to add a component to selected objects which displays a business process. The feature also enables dynamic changes to key fields and static tests, depending on the stage. Path was one of the original Lightning features, and has recently been enhanced to function on leads, campaigns, contacts, orders and even custom objects.
And remember, Salesforce isn’t releasing new features in Classic, only Lightning.
Your next step is to create an action plan, a timeline. Lay out all your lightning rollout items, put them in a logical order, including having items prioritized by the needs of individual departments, as well as the overall impact on the organization. Be sure to include testing, evaluating and measuring success.
Success – what’s that really mean? How do you measure it? In some things that’s easy – horse racing – Win, Place, Show…all a measure of success. In business, generally speaking it’s profits, revenue growth, etc., but when you are looking for success on implementation of new business processes, what do you measure, and what do you compare it against?
A few items you might want to consider:
1. Increased efficiency: how long does it take (with Lightning vs. before) to accomplish a certain task? Can you get a task done with one click as opposed to 3 or 5 clicks, or more?
2. More visibility: is there more transparency in who can see what data? Does the staff now have a true, 360 degree of a customer? Can your sales team have the ability to see what your service team is dealing with on specific customers, and vice-versa?
3. Increased Employee and Customer satisfaction? You do survey your customers and employees, right? You want to know how they feel about your company, leadership, etc., right? Plan to do surveys after you have been on Lightning for a few months and compare to your previous survey, taken while still on classic.
So what are the key things you need to do?
Run the Salesforce Lightning Readiness Check
Determine the functionality that will be impacted
Create a roadmap
Test, test, test – Panaya’s Release Dynamix for Salesforce is a great tool for evaluating the impact of changes before those changes are completed in production. Stuart will be demonstrating this shortly.
<Here we can reference the managing change story in functionality, roadmap and testing – this is the change to mention panaya in terms of a change/testing tool to support>
What else can you do to prepare?
- Learn more about Lightning from Trailhead and the Community.
- Attend events to learn and see it in action – Community-led events like Midwest Dreamin’ & London’s Calling; Salesforce events like the New York World Tour and of course, Dreamforce.
- Turn it on (in production) then be sure to revisit everything and re-evaluate the results you are seeing, and if needed make additional adjustments.
And now I’ll turn it over to Stuart.
Panaya can help you prepare – as you know you need to Adjust customize and make changes… Lightning will need to be customized similarly to how you customize and make changes today. But as you know making changes in any form can have downstream impact. With Panaya you can remove the impact to reduce the time cost and risk of ….