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BSI Web Marketing 2.0

Marketing 2.0 Conference, Paris 2008
Join the conversation
MARKETING 2.0 CONFERENCE
      www.marketing2conference.com
Web marketing 2.0
     May 2008




                    Marketing 2.0, May 2008
Agenda

• Who we are
• Trends
• Challenge
• Opportunities
• Guidelines




                           Blogging & Social Media, March 2008
Six Apart
• Founded in 2001 by
  Ben and Mena Trott

• HQ in San Francisco,
  170 employees in the
  U.S., Japan, and EU

• Leading blogging
  software and services
  provider



                              Blogging & Social Media, March 2008
Six Apart properties




       ≈400 M p.v.

               Blogging & Social Media, March 2008
MARKET TRENDS




                Marketing 2.0, May 2008
Social technology adoption
                                                                                    24%
                   Visit social networking sites                                                                            57%
                                                                                               29%
                  Watch user-generated video                                                                     47%

                                                                                        25%
                                     Read blogs                                                                45%
                                                                     14%
           Comment on someone elseÕs blog                                                            36%
                                                               11%
                       Publish or update a blog                                               28%
                                                               11%
                            Publish Web pages                                            26%

                                                                           18%
                    Contribute to online forums                                         25%

                                                                                     25%
               Read customer ratings/reviews                                       23%

                                                          8%
                      Upload video you created                                    22%
                                                               11%
                           Post ratings/reviews                             19%
                                                               11%
                             Listen to podcasts                            18%

                                                          8%
                                 Use RSS feeds                       14%                                      Adults 18+
                                                     6%
             Contribute to/edit articles in a wiki        9%                                                  Youth 12-18
                                                     7%
           Write and post articles, stories, etc.     8%


Source: North American Social Technographics Online Survey, Q2 2007 and North American Technographics Consumer
Technology And Media Youth Online Survey, Q1 2007. Bars show monthly participation.


                                                                                                     Blogging & Social Media, March 2008
Ad growth




Source: Morgan Stanley

                                     Blogging & Social Media, March 2008
eCommerce growth




Source: Morgan Stanley

                              Blogging & Social Media, March 2008
TRENDS IN SOCIAL MEDIA
      Evolution & revolution




                               Marketing 2.0, May 2008
Evolution of online publishing




                    Blogging & Social Media, March 2008
Evolution of social media




                  Blogging & Social Media, March 2008
Fragmenting social platforms




                   Blogging & Social Media, March 2008
Hoping for a better future




          = connections
                      Blogging & Social Media, March 2008
People are talking, sharing, friending


                  • Powerful publishing tools
                  • Your life reflected online
                  • Network effect
                  • The power of one
                  • Disruptive media




                               Blogging & Social Media, March 2008
Talking about gadgets


                                            “I could get an iPod touch as a reward for my
                                            extraordinary efforts and
                                            accomplishment”
                                            tokerud.typepad.com




                                            “I couldn't do without an iPod. I can't work
                                            out as well with no music.”
                                            writergrl.livejournal.com


Conversation Meter: ipod
                337,000 mentions
                                            “I love my Ipod touch”
                97,400 mentions             geeklinks.vox.com/

                12,500 mentions
Source: Google site search, internal data



                                                                        Blogging & Social Media, March 2008
…but not only!


We're written a great deal on this blog about
Dove Evolution, one of the most celebrated
examples of Consumer-Fortified Media (CFM)
on the web notetaker.typepad.com




Dove Skin Vitalizer with stand and cleansing
pillows $5 (never been used!) GREAT DEAL!
community.livejournal.com/bunnygirly

                                                        Conversation Meter
Dove's Real Beauty campaign has a new                                 19,400 mentions
video out on YouTube called Onslaught. It                             12,900 mentions
shows how young girls are bombarded with
beauty ads, products, messages, etc:                                  3,260 mentions
sixleaf.vox.com
                                                        Source: Google site search, internal data



                                                    Blogging & Social Media, March 2008
MARKETERS 2.0
  A challenging world




                        Marketing 2.0, May 2008
Power to the people




                         Creators of social media begin to enjoy
                  increased visibility, credibility and audience exposure.

http://darmano.typepad.com/logic_emotion/2007/01/tipping_the_med.html

                                                                        Blogging & Social Media, March 2008
Catching eyeballs and minds?




                    Blogging & Social Media, March 2008
Growing # of properties and ad networks




                           Blogging & Social Media, March 2008
LAND OF OPPORTUNITIES




                  Marketing 2.0, May 2008
Distributed e-commerce




                Blogging & Social Media, March 2008
Distributed e-commerce




                Blogging & Social Media, March 2008
Join the conversation




                Blogging & Social Media, March 2008
Advertising? No way!




               Blogging & Social Media, March 2008
Advertising? Reconsidering?




                   Blogging & Social Media, March 2008
Advertising? Reconsidering?




                   Blogging & Social Media, March 2008
Advertising? Reconsidering?
 ‘Editor’s picks’ of what’s going on around the Six Apart Network.
Bring awareness to your community or product in an environment in
             which they are comfortable and accepting.




                                                 Blogging & Social Media, March 2008
Advertising? Reconsidering?




                   Blogging & Social Media, March 2008
Advertising? Reconsidering?
  CONTEXTUAL         DEMOGRAPHIC &           BEHAVIOR AND
CONTENT CHANNEL      PSYCHOGRAPHIC            INFLUENCER
    TARGETS             TARGETS                 TARGETS

• Home Page         • Age                • Contextual content
                                         behavior
• Culture           • Gender
                                         • Purchase Behavior
• Entertainment     • Location
                                         • Influential status
• Life              …
                                               • Hard Core
• Music                                        • Active
• News & Politics                              • Casual

• Technology                             •…




                                     Blogging & Social Media, March 2008
Community interaction
  Your Brand                                                 Your Influencer
                                 Your Influencers
  & Message                                                     Network




Web 2.0 is word of mouth.
Reach the influencers on the Six Apart
Network with a powerful brand and
message and let them do the legwork.



                                                    Blogging & Social Media, March 2008
Community interaction
Client goals
Six Apart worked closely with H/P to develop
custom integrations

SA provided
Six Apart worked closely with H/P to develop
custom integrations that took advantage of the
Vox and LJ publishing platforms. Users were
asked each week to submit pictures, stories and
experience for each theme.
Winners were rewarded!
Post, confirm, publish, “view answer” page
roadblock




                                                  Blogging & Social Media, March 2008
A few guidelines

• Have “influence the influencer” mindset
• Be ready to lose some control
• Be authentic
• It’s not about you, it is about them
• Provide value to user within their medium
• Maintain the dialogue
• But do you have the right people?


                              Blogging & Social Media, March 2008
Thank you!
        Olivier Creiche
Six Apart olivier@sixapart.com




                                 Marketing 2.0, May 2008
The rules have changed




                Blogging & Social Media, March 2008

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Web Marketing 2.0

  • 1. BSI Web Marketing 2.0 Marketing 2.0 Conference, Paris 2008
  • 2. Join the conversation MARKETING 2.0 CONFERENCE www.marketing2conference.com
  • 3. Web marketing 2.0 May 2008 Marketing 2.0, May 2008
  • 4. Agenda • Who we are • Trends • Challenge • Opportunities • Guidelines Blogging & Social Media, March 2008
  • 5. Six Apart • Founded in 2001 by Ben and Mena Trott • HQ in San Francisco, 170 employees in the U.S., Japan, and EU • Leading blogging software and services provider Blogging & Social Media, March 2008
  • 6. Six Apart properties ≈400 M p.v. Blogging & Social Media, March 2008
  • 7. MARKET TRENDS Marketing 2.0, May 2008
  • 8. Social technology adoption 24% Visit social networking sites 57% 29% Watch user-generated video 47% 25% Read blogs 45% 14% Comment on someone elseÕs blog 36% 11% Publish or update a blog 28% 11% Publish Web pages 26% 18% Contribute to online forums 25% 25% Read customer ratings/reviews 23% 8% Upload video you created 22% 11% Post ratings/reviews 19% 11% Listen to podcasts 18% 8% Use RSS feeds 14% Adults 18+ 6% Contribute to/edit articles in a wiki 9% Youth 12-18 7% Write and post articles, stories, etc. 8% Source: North American Social Technographics Online Survey, Q2 2007 and North American Technographics Consumer Technology And Media Youth Online Survey, Q1 2007. Bars show monthly participation. Blogging & Social Media, March 2008
  • 9. Ad growth Source: Morgan Stanley Blogging & Social Media, March 2008
  • 10. eCommerce growth Source: Morgan Stanley Blogging & Social Media, March 2008
  • 11. TRENDS IN SOCIAL MEDIA Evolution & revolution Marketing 2.0, May 2008
  • 12. Evolution of online publishing Blogging & Social Media, March 2008
  • 13. Evolution of social media Blogging & Social Media, March 2008
  • 14. Fragmenting social platforms Blogging & Social Media, March 2008
  • 15. Hoping for a better future = connections Blogging & Social Media, March 2008
  • 16. People are talking, sharing, friending • Powerful publishing tools • Your life reflected online • Network effect • The power of one • Disruptive media Blogging & Social Media, March 2008
  • 17. Talking about gadgets “I could get an iPod touch as a reward for my extraordinary efforts and accomplishment” tokerud.typepad.com “I couldn't do without an iPod. I can't work out as well with no music.” writergrl.livejournal.com Conversation Meter: ipod 337,000 mentions “I love my Ipod touch” 97,400 mentions geeklinks.vox.com/ 12,500 mentions Source: Google site search, internal data Blogging & Social Media, March 2008
  • 18. …but not only! We're written a great deal on this blog about Dove Evolution, one of the most celebrated examples of Consumer-Fortified Media (CFM) on the web notetaker.typepad.com Dove Skin Vitalizer with stand and cleansing pillows $5 (never been used!) GREAT DEAL! community.livejournal.com/bunnygirly Conversation Meter Dove's Real Beauty campaign has a new 19,400 mentions video out on YouTube called Onslaught. It 12,900 mentions shows how young girls are bombarded with beauty ads, products, messages, etc: 3,260 mentions sixleaf.vox.com Source: Google site search, internal data Blogging & Social Media, March 2008
  • 19. MARKETERS 2.0 A challenging world Marketing 2.0, May 2008
  • 20. Power to the people Creators of social media begin to enjoy increased visibility, credibility and audience exposure. http://darmano.typepad.com/logic_emotion/2007/01/tipping_the_med.html Blogging & Social Media, March 2008
  • 21. Catching eyeballs and minds? Blogging & Social Media, March 2008
  • 22. Growing # of properties and ad networks Blogging & Social Media, March 2008
  • 23. LAND OF OPPORTUNITIES Marketing 2.0, May 2008
  • 24. Distributed e-commerce Blogging & Social Media, March 2008
  • 25. Distributed e-commerce Blogging & Social Media, March 2008
  • 26. Join the conversation Blogging & Social Media, March 2008
  • 27. Advertising? No way! Blogging & Social Media, March 2008
  • 28. Advertising? Reconsidering? Blogging & Social Media, March 2008
  • 29. Advertising? Reconsidering? Blogging & Social Media, March 2008
  • 30. Advertising? Reconsidering? ‘Editor’s picks’ of what’s going on around the Six Apart Network. Bring awareness to your community or product in an environment in which they are comfortable and accepting. Blogging & Social Media, March 2008
  • 31. Advertising? Reconsidering? Blogging & Social Media, March 2008
  • 32. Advertising? Reconsidering? CONTEXTUAL DEMOGRAPHIC & BEHAVIOR AND CONTENT CHANNEL PSYCHOGRAPHIC INFLUENCER TARGETS TARGETS TARGETS • Home Page • Age • Contextual content behavior • Culture • Gender • Purchase Behavior • Entertainment • Location • Influential status • Life … • Hard Core • Music • Active • News & Politics • Casual • Technology •… Blogging & Social Media, March 2008
  • 33. Community interaction Your Brand Your Influencer Your Influencers & Message Network Web 2.0 is word of mouth. Reach the influencers on the Six Apart Network with a powerful brand and message and let them do the legwork. Blogging & Social Media, March 2008
  • 34. Community interaction Client goals Six Apart worked closely with H/P to develop custom integrations SA provided Six Apart worked closely with H/P to develop custom integrations that took advantage of the Vox and LJ publishing platforms. Users were asked each week to submit pictures, stories and experience for each theme. Winners were rewarded! Post, confirm, publish, “view answer” page roadblock Blogging & Social Media, March 2008
  • 35. A few guidelines • Have “influence the influencer” mindset • Be ready to lose some control • Be authentic • It’s not about you, it is about them • Provide value to user within their medium • Maintain the dialogue • But do you have the right people? Blogging & Social Media, March 2008
  • 36. Thank you! Olivier Creiche Six Apart olivier@sixapart.com Marketing 2.0, May 2008
  • 37. The rules have changed Blogging & Social Media, March 2008