1. Matching in Public Employment Services
Lessons learned from multiple European deployments
Peter Went, CEO December 2nd 2009
2. WCC
Company Fundamentals
• Founded in 1996
• Privately owned
• IFRS-based annual report; audited by Deloitte
• Headquartered in The Netherlands
US offices in Palo Alto, CA & Reston, VA
• Currently 47 employees; more than 50 customers
• One product company. Product named ELISE
Industry Recognition
• Frost and Sullivan- “Biometric Emerging Multimodal Platform of the Year”
• Repeatedly acknowledged in the Gartner Magic Quadrant for Information Access
Technology (along with Google, Autonomy, Oracle) since 2006
• IDC recognizes WCC for innovative search and match technology since 2006
• 4th in Deloitte Technology Fast 50 (Netherlands), 50th on Deloitte Technology Fast
500 EMEA
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3. Industries
Primary Markets
• IDentification of people, goods and services (ID)
Border security
National ID
Cargo screening
• Job- & Candidate matching in Employment Arena (EA)
Public Employment Services
Staffing- & Recruitment firms
Job boards
Secondary Markets
• Content Mgt Search through historic data
• Enterprise Search Search through enterprise content
• BI/Analytics Real-time & interactive queries on any data (volume)
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4. Matching 60% of Europe’s unemployed into work
European Union
500 million inhabitants
19.2 million unemployed
60% served by ELISE
Customers
Bundes Agentur fur Arbeit DE
UWV Werkbedrijf NL
VDAB BE
DWP/JobcentrePlus UK
SIL IT
Pole Emploi FR
AMS Arbetsformedlingen SE
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5. Quality Match
Germany – Bundes Agentur fur Arbeit
• Compelling event: Hartz reform
First three months, free choice of work
Next three months, must accept suitable work within 100KM radius
Then, must accept suitable work anywhere in Germany
Netherlands – UWV Werkbedrijf
• Compelling event: Matching on competences
Find matching jobs, not matching job titles … by matching on competences
France – Pole Emploi
• Compelling event: Social security reform by Sarkozy presidency
We offer you two matching jobs, if both rejected we lower social benefits
• Compelling event: Recruit 2.000 new personal advisers
Short hire cycle necessary, due to pressing economic times
More than 100.000 people applied
Own system used to match applicants into internal jobs
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6. Landscape
Candidates Jobs
Highly employable Enable them to find matching jobs 100%
80%
60%
Employable Find matching candidates
Poorly employable Determine gap to labor market
Find matching
Reduce gap Education & Training
Entering candidates Entering jobs
Ensure quality & completeness Ensure quality & completeness
Education & Training
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7. Bi-directional Matching
Candidate Requires Job Offers Score
Keyword Programmer Software engineer 100%
Location Amsterdam Schiphol 100%
Salary 40.000€ – 50.000€ 45.000 € 100%
Your Requirements Match With This Job : 100%
Job Requires Candidate Offers
Work Experience min. 6 years 4 yrs 68%
Highest Education HBO HBO 100%
IT Skills Windows, Java, C++, Windows, MS Office, 72%
VB.net Java, Composer
This Job Match With Your Profile : 80%
Combined match score 90%
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8. Fulfillment- & Employability Index
Place a candidate
# 312345 Personal Assistant for Managing Director and Finance Dir, London, UK / 2009/12/02 Fulfillment Index 90
Match Empl. Candidate # Name Available Available Alert Action
Score Index From Till
95 93 345622 Jane Brown 12/31 12/31 E,M
91 75 335698 Michele Knight 12/31 05/31 E
89 92 335698 Vanessa Hudgens 05/31 12/31 M
82 97 778129 Quincy Ragin 06/30 12/31 E,M
# 998560 Secretary and office manager, Birmingham, UK / 2009/12/02 Fulfillment Index 89
# 998560 Office manager, London, UK / 2009/12/02 Fulfillment Index 87
……
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9. By region or branches
By gender
By age group
Employability Index Monitor By education level
By job title or –group
By industry
Number of candidates by Employability Index Branches with highest Employability Index
Avg
Branches with lowest Employability Index
Average Employability Index of each branch
Avg
Avg
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10. Any questions ?
ELISE - Face.jpg
Peter Went, CEO
WCC Smart Search & Match
Savannahweg 17
3542 AW Utrecht
The Netherlands
T. +31-30-750 3200
F. +31-30-750 3299
E. pwent@wcc-group.com
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