1. WARREN PEACOCK
805-415-3041 | wpeacock@email.phoenix.edu
Identifying today’s opportunities and strengthening your business is essential. I have a passion for solving
problems and achieving goals. I am a versatile Operations/HR Executive with extensive experience in,
operations, Human Resources, training, team building, customer relations, P & L management, and relationship
development. I am conversational in Spanish with my past industries and continue to expand my fluency. I
finished my MBA in 2012, completed my Human Resources Professional (HRP) certification from C.S.U.S.B.,
and received my Professional Human Resources (PHR) certification from HR Certification Institute in 2015. I
am seeking an opportunity with a company where my skills can make a significant difference. I would like to
explore the possibility that a fit exists between my particular skill sets and the needs of your company.
My experience includes Human Resources, process analysis, developing and implementing policy and program
improvements to drive profits, building relations, as well as a drive for creating high performance customer
centric cultures. I established expectations, motivated teams to achieve goals and have reduced turnover an
incredible 90%. Additionally, I have developed and implemented superior full cycle recruitment processes
which resulted in an 220% placement increase from previous year. Core competencies I bring to the table
include:
• HR Functions • Infrastructure Development • EEOC / NLRA
• Project Management • Employee Developmental Systems • Strategic Planning
• Budgeting/ Forecasting • Analysis of Financial Statements • P & L Management
• FMLA / CFRA / HWFA • Team Leadership and Mentoring • Incentive Structures
• Safety and Compliance • ACA / Worker's Compensation • Training Programs
Between my education (MBA, PHR, and HRP) and professional experience, I have excelled in enhancing
operations, impacting business profits, and building relationships. I have accomplished these activities through
successful training programs, forming complex partnerships crossing multi-locations, as well as my energetic
passion for achieving professional and business teams’ goals.
I welcome the opportunity to meet with you to discuss your business needs and how my skills could benefit
your company. You may contact me via e-mail or on my phone number listed above.
WARREN PEACOCK 805-415-3041 | wpeacock@email.phoenix.edu
PROFESSIONAL SUMMARY
Operations/HR Executive with extensive experience in; Human Resources, operations, training, team building,
customer relations, P & L management, and relationship development. Driven for financial success, analysis
and identification of systems faults and deficiencies, and maximizing the leverage of organizational strengths.
Additionally, demonstrated conversational Spanish with past industries and continue to expand my fluency.
CORE COMPETENCIES
• Human Resource Functions • Infrastructure Development • EEOC / NLRA
• Project Management • Employee Developmental Systems • Strategic Planning
• Budgeting/ Forecasting • Analysis of Financial Statements • P & L Management
• FMLA / CFRA / HWFA • Team Leadership and Mentoring • Incentive Structures
• Safety and Compliance (OSHA) • ACA / Worker's Compensation • Training Programs

2. EDUCATION
2015 Professional Human Resources Certification (PHR) HR Certification Institute
2015 Human Resources Professional Certification C.S.U. San Bernardino
2012 Masters of Business Administration University of Phoenix
2009 Bachelors of Science in Business Management University of Phoenix
2012 Applied Foodservice Sanitation Certification National Restaurant Association
PROFESSIONAL EXPERIENCE
HR Manager Commencement Living Inc. 07/2013-02/2015
• Conducted wage surveys and administered compensation and benefit packages to employees
• Performed all Human Resource Functions including on-boarding and termination services, industry
regulation training, and monitoring Workers Comp claims
• Completed all on-boarding documents such as I-9s adhering to EEO and other federal regulation
guidelines
• Generated documents, newsletter, and pamphlets in Microsoft Word
• Creating presentations in PowerPoint, managed OSHA safety training
• Developed spreadsheets in MS Excel utilizing v-looks and pivot tables to track full cycle recruiting
oriented to geographic locations and client perquisites
• Corresponded and coordinated project management through Microsoft Outlook
• Developed on-board training and on-going training programs and presentations in Microsoft PowerPoint
• Preformed benefit enrollment and administration tasks
• Maintained and enhanced the organization's human resources by planning, implementing, and evaluating
employee relations
• Established and maintained employee recognition programs
• Enhanced human resources policies, programs, and practices
• Developed and implemented superior full cycle recruitment processes
• Improved Full cycle recruitment which resulted in an 220% placement increase from PY
• Initiated training practices to certified organization to corporate standards
• Audited and transformed organization to 100% compliance to SHRM standards
• Managed all FLMA, LOA, CFRA, and Worker's Compensation claims
• Maintained human resource staff job results by counseling and disciplining employees; planning,
monitoring, and appraising job results
Warren Peacock page 2
Culinary/ Manager BJ’s Restaurants Inc. 01/2012-07/2013
• Trained and administered compensation and benefits information
• Administered termination services, initiated industry regulation training, and monitored Workers Comp
claims
• Performed Human Resource Functions such as facilitated employee relations and completed payroll
monitoring, reviewing, and dispensing
• Completed all on-boarding documents such as I-9s adhering to EEO
• Managed OSHA safety training, creating presentations in PowerPoint
• Established performance reviews and instigated wage analysis and employee file maintenance
• Performed Human Resource Functions to include recruitment of complete unit staffing
• Created documents for communication and record keeping of employer relation activities in MS Word
• Monitored expense reporting in MS Excel

3. • Managed a staff of 60 employees and oversaw all operational points of the unit
• Recruited, hired, developed and coached staff
• Directed training and development
• Implemented company policies—maximized customer satisfaction ratings
Operations/Training Manager Darden Restaurants Inc. 01/2001-01/2012
• Trained and administered compensation and benefits information
• Conducted regional and statewide training programs
• Facilitated employee relations and completed payroll monitoring, reviewing, and dispensing
• Initiated industry regulation training, administered termination services, and monitored Workers Comp
claims
• Reviewed and completed all on boarding documents such as I-9s adhering to EEO
• Initiated OSHA safety training, creating presentations in PowerPoint
• Established performance reviews and instigated wage analysis and employee file maintenance
• Managed all operational points of unit and a staff of 160 employees
• Performed Human Resource Functions
• Created documents for communication and record keeping of employer relation activities in MS Word
• Monitored expense reporting in MS Excel
• Administered Certified Trainers training program and on-going development
• Managed and controlled culinary employees to maintain customer satisfaction ratings in the top 10% of
the company
• Supervised and trained awareness of safety to reduce accident rate by 40%
• Hired and scheduled staffing to reduce overtime costs from .06 per guest to .01 per guest