1. Walter Ocampo
1250 NW 87 Ave. Coral Springs, FL 33071
954-255-0268 (H) · 954-554-9227 (c) · wocampo@broward.org
Communications Manager
Broward County, FL
18 years of experience leading the design, development, and delivery of complex projects and high
performance solutions, Skilled in building great teams and aligning their efforts with organizational goals.
Strong skills in operation and administration of Networks from layer one to layer seven. Proven history of
bringing cost savings by bringing new technology. 100% record on-time project delivery with 100% history
of staying within budget.
Areas of Expertise:
 Complex Project Management ▪ System Administration ▪ Budget Management
 System Design & Development ▪ Team Building& Leadership ▪ Customer Relations
 Process Reengineering ▪ System Scalability
Selected Honors & Awards & Accomplishments
NACo Awards 2013 Wireless
NACo Awards 2011 Voice over IP
Finalist in different Innovations projects
2 Employee of the Month Awards (between 2006 and 2007)
Outstanding Innovation Award 2007
Reduced Telecom cost up to $4 Million (Between 2007 and 2012)
Reduced Data cost up to $200K.00 (2012-to Present)
Professional Experience
Broward County, FL 2006-Present
Note: Since 2006, have held 3 different positions each of which are listed below
Communications Manager (2012-Present)
Managed capital projects worth $2.5 million annually for Broward County enterprise systems. Lead highly
effective team of 13.
Overview: Progressively assumed many of the communications management system functions while
retaining all prior responsibilities.
 Boosted morale in the communications team by including regular meetings and creations of new
workflows.
 Created a 3 year network vision plan for Broward County
 Reduced data cost for $200K per year since took this position
 On time completion of 5 Broward County Enterprise projects.
 Analyzed Data, telephone bills and other related invoices.
 Modified the communications Group Web portal.
 Architecture Networks by bringing new technology and reducing cost
 Innovate different network systems through the County
 Received NACo award on 2013 wireless award
 Improved communications with contractors and the communications team.
 Manages Data, Voice, Cabling and Maintenance contracts

2. Communications System Manager (2011-2012)
Overview: Managed the entire VoIP project to completion for Broward County. Lead highly effective team
of 6.
 Analyzed Data, telephone bills and other related invoices.
 Reduced AT&T voice bill up to 10%
 Received NACo 2011 VoIP Award.
 Designed a VoIP system for Libraries leading to save up $100.00 per year.
 Improved communications with contractors and the communications team.
Sr. Information Tech. Specialist (April 2005-2011)
Overview: Architecture for the Voice over IP project for Broward County. Lead highly effective team
of 5.
 Worked with the Cisco Call Manager, IPCC, Unity, Unity Express, Plug-ins like IP celerate,
Call recording
 Analyzed telephone bills and other related invoices.
 Supervised telecommunications staff activities on a daily basis.
 Directly interface with vendors
 Configuring Voice Equipment with protocols H.323, SIP, and SCCP
 Designed VoIP technologies.
 Manage a consistent dialing plan.
 Monitoring the Broward County VoIP system.
Impsat INC 2000-2005
Teleport Engineer
Overview: Managed the Network Operation Center. Lead highly effective team of 8.Design
installation and troubleshooting of IP networks (working with IP Routing protocols OSPF, BGP and
EIGRP, VLANS configurations)
• Design installation and troubleshooting Data Circuits.
• Support in installations for satellite links.
• Configuration and troubleshooting of new customers.
• Configuration, installation, and troubleshooting Cisco 1700, 2600, 3600, 5300, 6500, 7200.
• Switch configurations (New Bridge, Passport 7500, 1500)
• Network monitoring
• Working with Data test instruments (Fireberd 6000, Agilent advisory)
• Working tools as Spectrum analyzer.
• Working with Microsoft Visio Professional.
• Working with Linux.
• Installation, maintenance, and troubleshooting of UPS, Generator.
Pomeroy INC 1998 - 2000
Electrical Installations
Overview: Installing NMS system for new systems.
PUREPAC INC 1996 - 1998
Maintenance operator
Overview: Maintenance Killian Machines up-grades Improvement

3. ENLACES Y COMUNICACIONES LTDA 1992 - 1996
Operations
Overview: Design, installation and maintenance of satellite systems.
 Consultant for satellite providers and IP networks providers.
 Support of field engineers.
 Design, installation and maintenance of satellites networks.
 Installation and maintenance of cell networks.
 Networks seizing.
 Satellite link budget.
 Microwave networks design, path analysis, link budget, installation and troubleshooting.
 Design of frame relay networks, X.25 networks, TDM, signaling R2, E& M, SS7.
 Configuration and troubleshooting Cisco Routers ((17XX, 26XX, 35XX, 72XX, 8540/ARM)
 Network Analysis experience with Ethereal, Hewlett Packard Internet Advisor.
Education
Broward Community College,
Currently seeking a BAS in Supervision and Management.
GPA: 3.8/4.0
Expected graduation date: August 2015
Broward Community College
Electronic Engineering
GPA: 3.5
March 2013
Lincoln Tech New Jersey
HVAC TECH
GPA: 3.5
SENA Colombia
Electronics Telecommunications Technician
1990
Joaquin De Cayzedo Y Cuero Colombia
Bachelor in Natural Science
1986
Courses completed:
HIPAA Basic Privacy & Security Awareness Refresher FY13 09/30/2013 Finished
HR Recruiter Agency User Training (CBL) 09/30/2013 Finished
Introduction to Records Management Tutorial 09/30/2013 Finished
Behind Every Great Leader: Tapping Into Your Greatest Asset (AM) 03/28/2013 Finished
Effective Documentation – Supporting Performance 03/20/2013 Finished
Performance Management: Documenting and Facilitating the Process 02/12/2013 Finished
HIPAA Privacy Overview (ETS Staff & LIT Only) 02/08/2013 Finished

4. NIGP Specification Writing 01/31/2013 Finished
Teambuilding: Bridging Communication 11/01/2012 Finished
ABC Booklet Open Enrollment Acknowledgment FY13 11/01/2012 Finished
HIPAA Basic Privacy and Security Awareness Online Training 09/30/2012 Finished
PURCHASING CARD 09/26/2012 Finished
Managing and Resolving Conflict (Session 2) 08/08/2012 Finished
Managing and Resolving Conflict (Session 1) 07/31/2012 Finished
NIGP Specification Writing 07/19/2012 Finished
WebEOC Tutorial - FY12 10/01/2011 Finished
RLI SC/CHAIR 08/30/2011 Finished
CAPP Creation Clinic 08/17/2011 Finished
Employment Issues Refresher 2011 "E" 06/30/2011 Finished
The Leadership Equation 06/24/2011 Finished
CONE OF SILENCE CHANGES 04/07/2011 Finished
Positive Start 04/06/2011 Finished
NIMS Communications and Information Management (IS-704) 04/01/2011 Finished
NIMS Multiagency Coordination Systems (MACS) (IS-701) 04/01/2011 Finished
Ethics Statement of Acknowledgment Form 04/01/2011 Finished
HIPAA Training for Medical Professionals 03/02/2011 Finished
42 CFR Federal Alcohol and Drug Abuse Confidentiality Regulations 03/02/2011 Finished
County Employee Visitors List Administration 02/16/2011 Finished
ABC Booklet Open Enrollment Acknowledgment FY11 11/01/2010 Finished
WebEOC Tutorial - FY11 10/01/2010 Finished
WebEOC -Intermediate 03/09/2010 Finished
Employment Issues Refresher 2009 "E" 09/01/2009 Finished
WebEOC (Standard) 05/07/2009 Finished
IT Expo 2009 (am session) 02/19/2009 Finished
Cisco Unified Contact Center Express Advanced 12/08/2008 Finished

5. Install, Upgrade, Troubleshoot, & Administer Cisco Unified Comm Mgr Release
6.0
07/21/2008 Finished
SUNsational Service 02/12/2008 Finished
Managing Change: Critical Skills for Non-Sups 01/17/2008 Finished
ITIL v.3 Foundation Certification 01/11/2008 Finished
ITIL v.3 Foundation Certification Class 01/09/2008 Finished
ETS All Staff Meeting - "Willie's Way" 12/12/2007 Finished
Employment Issues Refresher 2007 "E" 09/28/2007 Finished
Advanced Call Manager: SIP & Presence for Experienced Engineers 05/07/2007 Finished
Customer Response Solutions Deployment 01/29/2007 Finished
Seven Habits of Highly Effective People 09/14/2006 Finished
Employment Issues Refresher "E" 08/31/2006 Finished
Employee Essentials New Hire Orientation 05/01/2006 Finished
Introduction to the Incident Command System, IS-00100 01/10/2006 Finished
ICS for Single Resources and Initial Action Incidents, IS-00200 01/10/2006 Finished
National Incident Management System (NIMS), an Introduction, IS-00700 01/10/2006 Finished
National Response Plan (NRP), an Introduction, IS-00800 01/10/2006 Finished