1. Andrew Noma, MSIS, ITIL v3
(Masters of Science in Information Systems, ITIL v3 Foundation certified)
656 Estate Court ♦ Daly City, CA 94014 ♦ (650)245-2567 (mobile)
♦ anoma@visa.com or andy_noma@yahoo.com
Summary of Qualifications
Dedicated manager who has years of experience in the payments industry on both the business
side and the network security IT side
Led transition from regional, localized network infrastructures to centralized environments dealing
with optimizing network traffic over thousands of miles.
Largely responsible for network IT cost savings of multi-million dollars over the past several
years, especially in recent years
Well-rounded, experienced working manager who has managed many aspects of network
engineering including endpoint networks, network tools, network security, network vendor
management, telecommunications provisioning, network business controls and budgeting
Metrics for cost controls, cost allocation, growth and trending
Many years of experience in the payments processing industry in account management
• Dedicated network manager with extensive network and telecommunications experience
• Expertise in network and security vendor management, telecommunications cost
management, network provisioning and network management tools
• Skilled at managing large IT budgets, currently responsible for $180 million annual budget,
including project spend of $30 million annually
• Skilled at negotiating with global network vendors, teaming with vendor sourcing groups to
save millions of dollars annually on IT contracts while providing top quality support
• Experienced in global vendor negotiations in Asia Pacific, Latin America and Central Europe
working closely with international teams to avoid tax issues and address customs challenges
Certifications and Degrees
ITIL v 3 Foundation certified (IT best practices)
Cisco Certified Network Associate (CCNA) and Cisco Certified Design Associate (CCDA) in 2001
Masters of Science in Information Systems, University of San Francisco (USF) 2003:
Recent Accomplishments
• Led effort to save over $12 million in fiscal year 2014 with six telecommunications carriers
globally (US, Latin America, Asia Pacific and Central Europe/Middle East/Africa)
• Negotiated better pricing for network equipment, 60% discount for major purchases
• Led effort on telecommunications rate reductions achieving $3 million annual savings from
two major telecommunications carriers in the U.S. in 2013
• Saved $2 million annually by restructuring equipment maintenance contract in 2012
Past Accomplishments
• Implemented network security governance program to resolve audit issues and report
progress towards closure to senior management in 2011
• Led effort to consolidate to six global telecommunication carriers in Asia Pacific, Latin
America and Central Europe/Middle East/Africa regions in 2009
• Led firewall team in process improvements including establishing change advisory board
• Led network tools team in implementing leading edge tools including OPNET in 2006
2. Managerial Experience
Visa, Inc., Foster City, CA March 2009—current
Senior Director. Global Network Engineering
Partnering with Vendor Management/Sourcing team and industry consultants to lower IT
network telecommunications costs each year,
Manage network provisioning team in support of Visa’s global network as we continue to
migrate bank endpoints globally to more cost effective network technologies
Current key projects include network virtualization projects in the data centers,
optimization of wide area network, video enhancement, network upgrade of clients
Past member of security controls working group, security threat and vulnerability
assessments team, and PCI (Payment Card Industry) task force working group
Completed training for PCI Qualified Security Assessor (QSA) program
Successfully led globalization of networks to support centralization of IT in the US, while
also successfully leading network engineering efforts to migrate to a new data center
Reduced network costs by over $10 million from previous year while consolidating global
network support
Drove network integration programs for globalization of diverse regional networks in Asia
Pacific, Latin America/Caribbean, Central Europe-Middle East-Africa and Canada
Visa/Inovant LLC, Foster City, CA June 2005 — March 2009
Department Head, Network Management Planning and Network Security
• Led global regional network teams in global alignment efforts, led PCI (Payment Card
Industry) compliance standards for networks, implemented ITIL best practice processes,
utilized COBIT (control objectives for IT) frameworks to ensure successful audit closures
• Implemented firewall standardization process based on risk-based ranking prioritization,
compliance to technical security requirements and PCI regulations
• Led planning, design and implementation of network security segmentation (zone
architecture) for Visa’s networks based upon PCI standards and industry best practice
June 2003 — June 2005
Department Head, Network Management and Regional Planning
• Led network tools team in implementing best in class solutions utilizing the FCAPS model
(fault, capacity, accounting, performance and security) to dramatically reduce mean time
to resolve (MTTR) network problems
• Led project team of project management professionals (PMP) in support of network
projects including migration to MPLS networks and implementing network encryption
• Key member of the global network and security councils
April 2000 — June 2003
Director, Network Endpoint Engineering and Planning
• Led transformation of legacy SNA networks to IP network technology
• Built world class network engineering teams attaining various Cisco certifications
Visa USA, Foster City, CA April 1993 —April 2000
Account Management; Certification Testing
• Accomplishments included: Leading Y2K (Year 2000) transition efforts; contributing
author of dynamic key exchange encryption standards; received annual Gold Star award
for validating CVV (card verification value) on testing Visa credit card transactions
• Supported major bank and card processing clients including First Data Resources,
eFunds (formerly Deluxe Data) now part of Fidelity National Information Systems (FIS)
• Managed certification and testing group in certifying banks for processing Interlink debit
card transaction processing including key encryption and key exchange
3. Education
University of San Francisco, Graduate School of Business and Professional Studies
MSIS, Masters of Science in Information Systems, 2001 — 2003
USF’s MSIS program provides technical and managerial development for leadership in the IT
field combined with ethical practices—to proactively meet the challenges of continual change
and growth. The program reinforces management experiences to develop new ideas and stay
relevant in the fast paced world of IT.
Professional Memberships
Previous member of AT&T Business Advisory Council
Keynote speaker at OPNETWorld conference in 2005 in Washington DC