1. Adoni jal B. Pacumba
Address : Block 3, Lot 11, Summervi lle Subd., Ibabao, Cordova, Cebu
Phi l ippines
Cel l Phone No. : +63 906-287-3805
E-mail : jal_6000@yahoo.com
Degree: Bachelor of Science in Computer Science
CAREER PROFILE
Over 7 years working in Research and Development with experience in Software Quality Assurance
Engineering, Technical Support, and Sales Engineering specializing in Network Security Appliances and
Business Applications
2 years experience in Call Center industry
Over a year of experience in Data Analysis
Knowledgeable in Software Test Automation
Advance knowledge in computer networking (i.e. TCP/IP, LAN/WAN, IP Subnetting, DNS, and Firewall)
Knowledgeable in FreeBSD, LINUX and Windows Operating Systems
TRAININGS/WORKSHOPS/ACCREDITATIONS
Certificate in Cisco Certified Networking Associate (1st and 2nd Modules)
Currently pursuing Cisco Certified Networking Associate (CCNA)
IPv6 Training (CNE6 Silver)
Automated Software Testing (QTP and ATTEST) using VBScript
ATOMS (internal test automation using BASH and PYTHON)
EMPLOYMENT RECORD
Company: Tieto Global Oy (September 2013 – Present)
Development Test Engineer
Duties:
Design, develop and set up manual and automated test processes
Responsibility for the test process being updated and operational all the time
Proactive contribution into innovative and evolutionary changes in manual and automated testing
approaches
Take active part in development of the team with broad range of competencies
Creates functional and non-functional test cases
Reports Software bugs
Monitors reported bugs and verify bug fixes
Generates and submits test results
Company: Teradyne Philippines, Ltd. (March 2012 – August 2013)
IT Solutions Analyst (Quality Assurance/Web Tester)
2. Duties:
Evaluates and tests software applications according to business and functional requirements.
Creates functional and non-functional test cases
Develops and runs automated test scripts using QTP and ATTEST
Provides documentation of test scenarios and cases.
Performs system, functional, UI and integration testing.
Provides documentation of detailed technical results of the tests.
Provides recommendation for process improvements.
Coordinates with the developers for the Root Cause Analysis with regards to the failed items and
reports the results to the team.
Company: InfoWeapons (October 2006 – March 2012)
Quality Assurance Engineer (February 2011 – March 2012)
Project: SolidWall™
SolidWall™ is an easy-to-use network security and IPv6 tunnel endpoint appliance. It combines the functions of
a dual -stack, stateful perimeter and internal network firewall, Quality of Service (QoS) capabilities, VPN
endpoint, and IPv6 tunnel connectivity. The appliance is designed to enhance network security while allowing
organizations to set up IPv6 connectivity even over IPv4 service provider connections, quickly and safely
bringing IPv6 into their networks.
Duties:
Analysis of requirements and creation of test cases.
Responsible for creating and maintaining test plan, test cases, and test reports.
Participates in the development and product requirements and specifications.
Create software acceptance criteria.
Maintains strict adherence on client’s perspective.
Bootstraps, Installs and Configures product to test
System testing including functionality testing, stress testing, and GUI validation testing.
Reports bugs to internal bug-tracking system (BUGZILLA).
Monitors reported bugs and verify bug fixes.
Sales Support Engineer/Quality Assurance Engineer (February 2011 – Present)
Duties:
Prepares quotation and billing materials.
Provides pre-sales and post-sales technical support both for local and abroad.
Installs and configures network system based on clients ideal design.
Handles quality control, system design and testing.
Analyzes software and hardware faults.
Develops project timeline, project resources and identified all pertinent project deliverables.
Visits customer sites, when necessary, to perform technical support and troubleshooting.
Gathers technical specification requirements of the client.
Presents demo solution and proof of concept and solution evaluation.
Provides technical trainings to sales staff and clients.
Performs Quality Assurance Engineer’s tasks .
Customer Support Engineer/Quality Assurance Engineer (2007 – February 2011)
Project: SolidDNS®
3. InfoWeapons' flagship product is SolidDNS®, a future-proofed and secure DNS appliance that allows enterprises
of any size to manage their Domain Name System service easily and efficiently. The product features an
intuitive user interface and seamless support for IPv6, and was developed as a secur e appliance from the
ground up. SolidDNS® provides easy management of dual stack (supporting both IPv4 and IPv6) DNS and DHCP
operations without the need for intensive Unix or BIND knowledge.
Duties:
Provides intensive technical support to clients.
Instructs customers within the standard to ensure a complete solution to their support questions.
Documents technical issues through incident tracking.
Participates in the development and product requirements and specifications.
Provides customer assistance via phone, e-mail, and chat.
Performs Quality Assurance Engineer’s tasks .
Customer Support Engineer/Quality Assurance Engineer (October 2006 – 2007)
Project: Data Switch Controller (DSC™)
DSC™ is a proprietary Network-Attachment Sub-System node in a Telecom NGN Architecture. It is an integrated
multi-functional, application gateway and secure network border controller that allows the convergence of
various online IP services such as Data, VoIP, and video on demand, for both wired and wireless networks. By
managing the routing, Quality of Service (QoS), security, and authentication requirements of online service
offerings, DSC™ allows carriers to significantly reduce network cost and complexity by integrating all these
functions into a single device. It is capable of Managing Bandwidth, Routes, Security, and facilitates service-based
Authentication, Authorization and Accounting.
Duties:
Creates and maintains test plans, test cases and test reports
Researches and documents features to be tested
Participates in the development and product requirements
Bootstraps, Installs and Configures product to test
Types of tests performed for this product: functional, compatibility, load, regression, security and
system
Perform run-through test per iteration and QA pass per release
Company: PeopleSupport (February 21, 2005 – October 15, 2006)
eRep™
Duties:
Ticketing Response Operations Network (Level 3 DSL Technical Support – Highest Escalation)
Installation Services – Inbound (DSL and VoIP)
Installation Services Queue Management - Outbound Technical Support (Broadband and Dial -up)
Customer Service (Billing – DSL, DU, and VoIP)
Sales
Company: Sykes Asia, Inc. (August 16, 2004 – February 9, 2005)
Technical Support Representative
Duties:
4. Proactively providing customers with technical support for Windows and wireless Palm (Now acquired
by HP) Handheld users.
Company: Euro-CB Phils., Inc (April 8, 2003 – August 9, 2004)
Data Analyst
Duties:
Getting the man hours and computing for the total output for the day for all production workers and
machine operators for each particular product.
Analyzing each worker’s productivity compared to the computed maximum output for the day and
gathering all the data for daily, weekly and monthly reports using Microsoft Excel.
Generating yearly analyzed reports from monthly outputs for the company’s ISO certification.
PERSONAL INFORMATION
Age : 33 years old Date of Birth : April 27, 1981
Sex : Female Civil Status : Married
Citizenship : Filipino Religion : Christian
Height : 5’1” Weight : 114 LBS
EDUCATIONAL BACKGROUND
Tertiary - Cebu Institute of Technology - University
Degree: Bachelor of Science in Computer Science (Batch 2002)
REFERENCES
Marvin Marcial Miro
IT Manager
InfoWeapons
Contact No.: +63-917-716-2779
Flor Marie Bagayas
QA Engineer
Tieto
Contact No.: +63-906-460-9428
Jebelyn Alanano
Rules Developer
Trax Technologies
Contact No.: +63-927-856-8493