How to Boost Amazon
Performance with
Compelling Creative
Today’s Logistics
Kerry Mallett
Senior Content Specialist,
Webinar
Recording & slides will be in your inbox
shortly after the session
Download relevant resources
Join our chat and submit questions for live Q&A
Log back anytime with same link
Join our poll questions - including if you want to talk to
our teams after!
WE’VE MASTERED THE
MEDIA THAT
MATTERS MOST
Tinuiti is the largest independent performance
marketing firm across Streaming TV and the
Triopoly of Google, Facebook, Amazon.
Employees
Media managed
Award-winning
culture*
$3B
#1
1000+
Some of
Our Clients
Our
Recognition
For commerce leaders of today and the future
Our Speakers
ALEXANDRIA THOMAS
Group VP of Creative
PHIL STOLT
SVP, Retail Operations
Agenda
● Making A Case For Amazon
● Amazon Creative 101
● Other Pillars To Amazon Success
6
What type of Amazon content
have you invested in to date?
a) Written content optimization
b) Enhanced photography and videography
c) A+ content pages
d) Amazon Store presence
e) All of the above
POLL
How are you managing your
Amazon Creative & Design?
a) In-house team
b) Third-party agency
c) Partially outsourced
d) Other
POLL
Making A Case
For Amazon
9
● Online shopping channels continue to
thrive and Amazon has cemented
itself at the top of the retail media
space.
● Given the recent year’s shift from
brick-and-mortar commerce to virtual
storefronts paired with the increasing
household penetration of Amazon
and diverse opportunities to reach
consumers, it’s the perfect storm for
marketers to take advantage of.
10
Meet Customers Where They Are: On Amazon!
eCommerce Growth Continues
On Amazon
Marketplaces continue to capture a significant share of
the SMBs and micro businesses that are shifting to
e-commerce.
● In a report done by McKinsey in October 2021, they
expect 50 to 70% of digital commerce will be
conducted on marketplaces by 2025
● In the US, almost two-thirds of consumers begin
their product search with Amazon.
And the customer service and shipping speed are
well-regarded, trusted and loved by consumers.
Amazon For Advertising Sees
Tremendous Growth As Well
Retail media is the second-fastest-growing ad format.
Spending on retail properties will grow by a annual
compounded rate of 30.9% from 2020 through 2024.
● The retail media space been resistant to
macroeconomic turbulence despite long standing
supply chain issues and market conditions.
● Over the past 2 years retail media properties have
seen an uptick in activity and innovation, providing
many new opportunities for brands and businesses
to advertise to consumers.
A solid creative strategy is crucial to a successful
marketing or advertising campaign.
Importantly, investing in high-quality creative on
Amazon is necessary to achieve success in this retail
media space.
The expression and aesthetic of your brand on
Amazon can have a very real impact on your
findability, traffic to your product catalog and
product-level conversion rate.
13
Quality Creative Is An Important Amazon Performance
Lever
14
The 5 Elements Of A Best-In-Class Amazon Creative
Strategy
Optimized
Product
Listing
Detail Page
Imagery and
Video
Amazon
Stores Pages
A+ Content
Amazon
Creative
Amazon
Advertising
Products
The Impact Of A Solid Amazon Creative Strategy
15
Provide an
outstanding branded
experience that
builds credibility, trust
and interest
Stand out from
competitors
and gain greater
share of voice and
share of wallet
Maximize the value
of your marketing
spend and generate
greater ROI
Help
increase
conversions and
increase revenue
Build an
emotional connection
while demonstrating utility
and value to consumers
16
Amazon
Creative 101
Go from this
To This
17
Amazon Creative 101
Amazon
Optimized Product
Listing Copy
● The Amazon a9 algorithm ranks product
listings by relevance and performance
● Having optimized product listing copy
with relevant keywords in product titles,
descriptions and features is critical to
increasing visibility within Amazon’s
organic search algorithm
● It also increases your product’s findability
offsite on other search engines as well
SEO Written Content
Optimizing Written Content
19
Lower
Rankings
Fewer
Conversions
Wasted Ad
Dollars
Competitors Gain
an Advantage
SEO Written Content
Left Unattended, Basic Product Descriptions Hinder
Performance On Amazon
SEO Written Content
Product Titles
● All categories start with the brand
and list the product name, but other
attributes of the title may include
pattern, model number, power
output, size, color and quantity (if
there is more than one)
● Keywords are a vital component of
any product title, but retailers
should be wary of keyword stuffing
● Products with clear and detailed
information are more likely to earn a
higher click-through-rate and
convert. The increase in sales will
ultimately lead to better ranking
●
● The more descriptive the bullet points for your
product pages are, the greater likelihood you will
sell on Amazon. And the more you sell on
Amazon, the greater likelihood of your product
ranking higher.
● 5 bullet points are allowed for Amazon Seller
Central and each should be a max of 250
characters. These can vary by category so it’s
important to be familiar with Amazon’s
guidelines.
● Highlight the product overview, key details and
benefits, fabric composition, care, installation,
application instructions, etc., and unique selling
points. Consider using the final bullet to share
your brand story or mission statement
SEO Written Content
Key Product Features
● The production should be 200 words
or less
● The recommended paragraph
hierarchy is 1) product introduction,
2) care instructions, applications,
installation instructions, etc.,
followed by 3) brand mission
statement, values, brand story, etc.
SEO Written Content
Product Description
23
Let’s interact! SEO Written Content
What’s Working For This Listing?
24
Let’s interact! SEO Written Content
…and For This Listing?
25
Amazon Creative 101
Detail Page
Imagery and
Video Gallery
Alongside the product title, your
product photography will be the first
thing consumers see as they consider
whether to buy
Year after year, consumer psychology
studies show that the majority of
consumers are influenced to make a
purchase decision based on a visual
experience and product photography
…and year after year, many purchase
returns are made because the product
that arrived didn’t look like what the
customer expected to receive.
26
Detail Page Imagery and Video Gallery
A Brand’s Visuals Influence Consumer Behavior, For
Better And For Worse
● Amazon Seller Central allows 1 main image and 6
alternates
● The main image should be the hero product on a
white background.
● For the larger image strategy use of informative
text and callouts in an infographic-style
● Showing various angles, compelling lifestyle
shots and the product in action is a must for DPI
● Be sure to use thumb-stopping graphics and
callouts to pique consumer interest
- The more informed the consumer is, the
greater chance they’ll consider and purchase
from you
27
Product image + branded product copy overview
Product image + anatomy details
Product image + unique selling point 1
Product image + unique selling point 2
Category image + unique selling point
Hero brand image + branded copy
Compatibility details
360 product shot
Size chart or dimensional chart
Detail Page Imagery and Video Gallery
Strategy For Detail Page Imagery
28
Client Spotlight: House of Jack Co.
Detail Page Imagery Gallery
29
Client Spotlight: LT Apparel
Strategy For Detail Page Imagery
30
Detail Page Imagery and Video Gallery
Strategy For Detail Page Imagery
31
Detail Page Imagery and Video Gallery
Strategy For Detail Page Imagery
Detail Page Imagery and Video Gallery
Video Within The Detail
Page Image Gallery
Unboxing
How-to
360 Showcase
Product in Action
Dimensional chart
● Product demo or product showcase videos
are another great way to help consumers
evaluate your product
● When possible, include a video asset in the
gallery
33
Amazon Creative 101
A+ Page Content
● A+ content is a custom area of the
product detail page to showcase
more diverse content with visual
layouts, imagery and comparison
charts. It conveys greater quality to
consumers browsing on the platform
● With 60% of shopping taking place on
mobile, it’s important to lead with a
mobile-first design as the experience
differs from desktop
● Pro tip: A+ content shows up on
mobile right below the DPI and
before bullet points and
description
A+ Content
Building A Premium Brand Experience For The Detail Page
● Live text is important to increase
visibility within Amazon’s organic
search algorithm
● When you’re in the design process be
sure to build the experience in
platform in order to preview how it
will display to consumers in both
desktop and mobile
A+ Content
Creative Tips To Know
● Premium A+ content requires a
financial investment, and provides
brands with a more elevated content
experience
● The content modules available are
interactive and provide a more
premium feel spanning the entire
page
● Premium A+ pages also allow for
video content
A+ Content
Premium A+ Content
● Premium A+ content requires a
financial investment, and provides
brands with a more elevated content
experience
● The content modules available are
interactive and provide a more
premium feel spanning the entire
page
● Premium A+ pages also allow for
video content
37
Amazon Creative 101
Amazon Store
Presence
Amazon Stores Provides a Rich, Immersive Brand
Experience for Consumers
– AJ Swamy, Director, Business Development
“The main benefit of Amazon Stores is
to provide customized content to
potential customers and introduce
prospective customers to your brand.
Each page gives you the opportunity to
brand it ‘your way’ with lots of
supportive content and freedom. It’s
basically like designing your own
website on Amazon.”
Customers expect more meaningful experiences from the brands they know and
your Amazon digital storefront is just as important as your website or your
physical presence. For prospective clients it’s an opportunity to leave a great
initial impression.
● Build credibility and trust through a branded experience
● Fully customizable for promotional and seasonal purposes
● The only zone without competitor ads across the marketplace
● Indexed in Amazon’s Search Engine Results Page (SERP)
● Most PPC and search dollars should funnel to this page for consumers to
get exposure to your brand and larger product offering
Boosting Performance with Amazon Stores
With Amazon Stores, brands can:
● Capitalize on internal and external traffic sources
● Boost organic ranking on Amazon and increase sales
volume
● Introduce your brand to new audiences
● Promote new arrival products to pre-existing customers
● Give users a better mobile experience
Importantly, Amazon Stores allow brands to no longer worry
about losing their brand identity in a competitive online
marketplace.
This is where you’ll want to prominently display your brand story
and greater product assortment.
40
Client Spotlight: House of Jack Co.
Amazon Store
Advertising
on Amazon
Amazon DSP
Sponsored Products
Streaming TV Sponsored Display
42
Boost Your Performance
Other Pillars for
Amazon Success
Pillars to Amazon Success
43
Advertising
& Marketing
Content &
Creative
Technology
Strategic Operations
End-to-end channel management
Best Practices For Managing Your
Amazon Catalog
● Focus on advertising and PPC before the foundation
has been built
● Brand oriented content vs Amazon optimized content
● Budget not allocated to improving content on Amazon
Catalog management is foundational - we
think of it as the X’s and O’s before higher level
strategy can even begin!
Common Issues We See with Amazon Catalogs
45
Best Practices For Managing Your Amazon Catalog
Number of Images
Fill all the Space
White Background
Include Copy Enhanced &
Lifestyle Images
Include Zoom in Images
& Charts (comparison,
sizing)
Title
Number of Characters
150 characters or longer Conduct Keyword Research Include Brand Name
Bullet Points
Keyword Indexed
At least 5 bullet points Conduct Keyword Research
Include Core
Differentiators
ABC/A+
Below the Fold
Include Comparison Charts Ensure You Have Unique Info
Highlight Brand
Assortment
Reviews
Q&A + Comments
Aim for 4.3 Star or Above
Demonstrate Social Proof: At
least 30 Reviews
Monitor & Respond to
Comments
1
2
3
4
5
Key Takeaways
Thoughtful written content optimization across
your product title, listing and description can help
with discoverability, conversion rates and sales
Developing a content strategy for the detail page
image/video gallery, A+ content and Stores
presence demonstrates quality and credibility
Consider other important aspects of your Amazon
strategy such as good catalog management and
advertising to continue driving success
1
2
3
Schedule Your
Consultation
with an Amazon
Creative Expert
Q&A
ALEXANDRIA THOMAS
Group VP of Creative
PHIL STOLT
SVP, Retail Operations
49
Stay informed
on the future of
digital marketing
Visit our new content hub
➜
Thank you!

How to Boost Amazon Performance with Compelling Creative

  • 1.
    How to BoostAmazon Performance with Compelling Creative
  • 2.
    Today’s Logistics Kerry Mallett SeniorContent Specialist, Webinar Recording & slides will be in your inbox shortly after the session Download relevant resources Join our chat and submit questions for live Q&A Log back anytime with same link Join our poll questions - including if you want to talk to our teams after!
  • 3.
    WE’VE MASTERED THE MEDIATHAT MATTERS MOST Tinuiti is the largest independent performance marketing firm across Streaming TV and the Triopoly of Google, Facebook, Amazon. Employees Media managed Award-winning culture* $3B #1 1000+
  • 4.
    Some of Our Clients Our Recognition Forcommerce leaders of today and the future
  • 5.
    Our Speakers ALEXANDRIA THOMAS GroupVP of Creative PHIL STOLT SVP, Retail Operations
  • 6.
    Agenda ● Making ACase For Amazon ● Amazon Creative 101 ● Other Pillars To Amazon Success 6
  • 7.
    What type ofAmazon content have you invested in to date? a) Written content optimization b) Enhanced photography and videography c) A+ content pages d) Amazon Store presence e) All of the above POLL
  • 8.
    How are youmanaging your Amazon Creative & Design? a) In-house team b) Third-party agency c) Partially outsourced d) Other POLL
  • 9.
  • 10.
    ● Online shoppingchannels continue to thrive and Amazon has cemented itself at the top of the retail media space. ● Given the recent year’s shift from brick-and-mortar commerce to virtual storefronts paired with the increasing household penetration of Amazon and diverse opportunities to reach consumers, it’s the perfect storm for marketers to take advantage of. 10 Meet Customers Where They Are: On Amazon!
  • 11.
    eCommerce Growth Continues OnAmazon Marketplaces continue to capture a significant share of the SMBs and micro businesses that are shifting to e-commerce. ● In a report done by McKinsey in October 2021, they expect 50 to 70% of digital commerce will be conducted on marketplaces by 2025 ● In the US, almost two-thirds of consumers begin their product search with Amazon. And the customer service and shipping speed are well-regarded, trusted and loved by consumers.
  • 12.
    Amazon For AdvertisingSees Tremendous Growth As Well Retail media is the second-fastest-growing ad format. Spending on retail properties will grow by a annual compounded rate of 30.9% from 2020 through 2024. ● The retail media space been resistant to macroeconomic turbulence despite long standing supply chain issues and market conditions. ● Over the past 2 years retail media properties have seen an uptick in activity and innovation, providing many new opportunities for brands and businesses to advertise to consumers.
  • 13.
    A solid creativestrategy is crucial to a successful marketing or advertising campaign. Importantly, investing in high-quality creative on Amazon is necessary to achieve success in this retail media space. The expression and aesthetic of your brand on Amazon can have a very real impact on your findability, traffic to your product catalog and product-level conversion rate. 13 Quality Creative Is An Important Amazon Performance Lever
  • 14.
    14 The 5 ElementsOf A Best-In-Class Amazon Creative Strategy Optimized Product Listing Detail Page Imagery and Video Amazon Stores Pages A+ Content Amazon Creative Amazon Advertising Products
  • 15.
    The Impact OfA Solid Amazon Creative Strategy 15 Provide an outstanding branded experience that builds credibility, trust and interest Stand out from competitors and gain greater share of voice and share of wallet Maximize the value of your marketing spend and generate greater ROI Help increase conversions and increase revenue Build an emotional connection while demonstrating utility and value to consumers
  • 16.
  • 17.
  • 18.
    ● The Amazona9 algorithm ranks product listings by relevance and performance ● Having optimized product listing copy with relevant keywords in product titles, descriptions and features is critical to increasing visibility within Amazon’s organic search algorithm ● It also increases your product’s findability offsite on other search engines as well SEO Written Content Optimizing Written Content
  • 19.
    19 Lower Rankings Fewer Conversions Wasted Ad Dollars Competitors Gain anAdvantage SEO Written Content Left Unattended, Basic Product Descriptions Hinder Performance On Amazon
  • 20.
    SEO Written Content ProductTitles ● All categories start with the brand and list the product name, but other attributes of the title may include pattern, model number, power output, size, color and quantity (if there is more than one) ● Keywords are a vital component of any product title, but retailers should be wary of keyword stuffing ● Products with clear and detailed information are more likely to earn a higher click-through-rate and convert. The increase in sales will ultimately lead to better ranking ●
  • 21.
    ● The moredescriptive the bullet points for your product pages are, the greater likelihood you will sell on Amazon. And the more you sell on Amazon, the greater likelihood of your product ranking higher. ● 5 bullet points are allowed for Amazon Seller Central and each should be a max of 250 characters. These can vary by category so it’s important to be familiar with Amazon’s guidelines. ● Highlight the product overview, key details and benefits, fabric composition, care, installation, application instructions, etc., and unique selling points. Consider using the final bullet to share your brand story or mission statement SEO Written Content Key Product Features
  • 22.
    ● The productionshould be 200 words or less ● The recommended paragraph hierarchy is 1) product introduction, 2) care instructions, applications, installation instructions, etc., followed by 3) brand mission statement, values, brand story, etc. SEO Written Content Product Description
  • 23.
    23 Let’s interact! SEOWritten Content What’s Working For This Listing?
  • 24.
    24 Let’s interact! SEOWritten Content …and For This Listing?
  • 25.
    25 Amazon Creative 101 DetailPage Imagery and Video Gallery
  • 26.
    Alongside the producttitle, your product photography will be the first thing consumers see as they consider whether to buy Year after year, consumer psychology studies show that the majority of consumers are influenced to make a purchase decision based on a visual experience and product photography …and year after year, many purchase returns are made because the product that arrived didn’t look like what the customer expected to receive. 26 Detail Page Imagery and Video Gallery A Brand’s Visuals Influence Consumer Behavior, For Better And For Worse
  • 27.
    ● Amazon SellerCentral allows 1 main image and 6 alternates ● The main image should be the hero product on a white background. ● For the larger image strategy use of informative text and callouts in an infographic-style ● Showing various angles, compelling lifestyle shots and the product in action is a must for DPI ● Be sure to use thumb-stopping graphics and callouts to pique consumer interest - The more informed the consumer is, the greater chance they’ll consider and purchase from you 27 Product image + branded product copy overview Product image + anatomy details Product image + unique selling point 1 Product image + unique selling point 2 Category image + unique selling point Hero brand image + branded copy Compatibility details 360 product shot Size chart or dimensional chart Detail Page Imagery and Video Gallery Strategy For Detail Page Imagery
  • 28.
    28 Client Spotlight: Houseof Jack Co. Detail Page Imagery Gallery
  • 29.
    29 Client Spotlight: LTApparel Strategy For Detail Page Imagery
  • 30.
    30 Detail Page Imageryand Video Gallery Strategy For Detail Page Imagery
  • 31.
    31 Detail Page Imageryand Video Gallery Strategy For Detail Page Imagery
  • 32.
    Detail Page Imageryand Video Gallery Video Within The Detail Page Image Gallery Unboxing How-to 360 Showcase Product in Action Dimensional chart ● Product demo or product showcase videos are another great way to help consumers evaluate your product ● When possible, include a video asset in the gallery
  • 33.
  • 34.
    ● A+ contentis a custom area of the product detail page to showcase more diverse content with visual layouts, imagery and comparison charts. It conveys greater quality to consumers browsing on the platform ● With 60% of shopping taking place on mobile, it’s important to lead with a mobile-first design as the experience differs from desktop ● Pro tip: A+ content shows up on mobile right below the DPI and before bullet points and description A+ Content Building A Premium Brand Experience For The Detail Page
  • 35.
    ● Live textis important to increase visibility within Amazon’s organic search algorithm ● When you’re in the design process be sure to build the experience in platform in order to preview how it will display to consumers in both desktop and mobile A+ Content Creative Tips To Know
  • 36.
    ● Premium A+content requires a financial investment, and provides brands with a more elevated content experience ● The content modules available are interactive and provide a more premium feel spanning the entire page ● Premium A+ pages also allow for video content A+ Content Premium A+ Content ● Premium A+ content requires a financial investment, and provides brands with a more elevated content experience ● The content modules available are interactive and provide a more premium feel spanning the entire page ● Premium A+ pages also allow for video content
  • 37.
  • 38.
    Amazon Stores Providesa Rich, Immersive Brand Experience for Consumers – AJ Swamy, Director, Business Development “The main benefit of Amazon Stores is to provide customized content to potential customers and introduce prospective customers to your brand. Each page gives you the opportunity to brand it ‘your way’ with lots of supportive content and freedom. It’s basically like designing your own website on Amazon.” Customers expect more meaningful experiences from the brands they know and your Amazon digital storefront is just as important as your website or your physical presence. For prospective clients it’s an opportunity to leave a great initial impression. ● Build credibility and trust through a branded experience ● Fully customizable for promotional and seasonal purposes ● The only zone without competitor ads across the marketplace ● Indexed in Amazon’s Search Engine Results Page (SERP) ● Most PPC and search dollars should funnel to this page for consumers to get exposure to your brand and larger product offering
  • 39.
    Boosting Performance withAmazon Stores With Amazon Stores, brands can: ● Capitalize on internal and external traffic sources ● Boost organic ranking on Amazon and increase sales volume ● Introduce your brand to new audiences ● Promote new arrival products to pre-existing customers ● Give users a better mobile experience Importantly, Amazon Stores allow brands to no longer worry about losing their brand identity in a competitive online marketplace. This is where you’ll want to prominently display your brand story and greater product assortment.
  • 40.
    40 Client Spotlight: Houseof Jack Co. Amazon Store
  • 41.
    Advertising on Amazon Amazon DSP SponsoredProducts Streaming TV Sponsored Display
  • 42.
    42 Boost Your Performance OtherPillars for Amazon Success
  • 43.
    Pillars to AmazonSuccess 43 Advertising & Marketing Content & Creative Technology Strategic Operations End-to-end channel management
  • 44.
    Best Practices ForManaging Your Amazon Catalog ● Focus on advertising and PPC before the foundation has been built ● Brand oriented content vs Amazon optimized content ● Budget not allocated to improving content on Amazon Catalog management is foundational - we think of it as the X’s and O’s before higher level strategy can even begin! Common Issues We See with Amazon Catalogs
  • 45.
    45 Best Practices ForManaging Your Amazon Catalog Number of Images Fill all the Space White Background Include Copy Enhanced & Lifestyle Images Include Zoom in Images & Charts (comparison, sizing) Title Number of Characters 150 characters or longer Conduct Keyword Research Include Brand Name Bullet Points Keyword Indexed At least 5 bullet points Conduct Keyword Research Include Core Differentiators ABC/A+ Below the Fold Include Comparison Charts Ensure You Have Unique Info Highlight Brand Assortment Reviews Q&A + Comments Aim for 4.3 Star or Above Demonstrate Social Proof: At least 30 Reviews Monitor & Respond to Comments 1 2 3 4 5
  • 46.
    Key Takeaways Thoughtful writtencontent optimization across your product title, listing and description can help with discoverability, conversion rates and sales Developing a content strategy for the detail page image/video gallery, A+ content and Stores presence demonstrates quality and credibility Consider other important aspects of your Amazon strategy such as good catalog management and advertising to continue driving success 1 2 3
  • 47.
    Schedule Your Consultation with anAmazon Creative Expert
  • 48.
    Q&A ALEXANDRIA THOMAS Group VPof Creative PHIL STOLT SVP, Retail Operations
  • 49.
    49 Stay informed on thefuture of digital marketing Visit our new content hub ➜
  • 50.