voluteer program details

1. Volunteer, Work & Learn
Volunteering Product Training 2011/2012
This section covers Volunteer products Global Land Product 05/10/2011

2. Volunteering
Fast facts, brochure layout & suppliers
What you need to know about our volunteering products

3. Current and new changes
A global overview for all markets
What’s changed in the last twelve months
98% of projects have guaranteed departures
Brochure expansion to include new categories
60% of projects have <14 days durations
A heap of more product added to fill previous gaps

4. 14/07/2011
Travel with Purpose & Responsible Travel 4
Features 2011 2012
Page 88 + 4 152 + 4
Pagination 3 7
Expansion Volunteering Volunteer, Work, Languages, Skill
Distribution 70,000 136,000
# Projects 80 90
Volunteer/Vo
luntour
64 Volunteer/16 Voluntour 72 Volunteer/18 Voluntour
Exclusive 28 30
Type 18 Children/22 Animal/16
Conservation/24 communities
19 Children/22 Animals/4
Building/12 Communities/5 Do It
All/12 Conservation
New Projects 80 new products (1st time
published)
38 projects shorter duration,
better lead in prices
New
destinations
Greece, Thailand, Lao Fiji, Uganda, Malawi, Mongolia,
Cambodia
Category Animals, Communities,
Conservation, Children
NEW: Building & Do it all
Product
development
Asia and Latin America India, Kenya, South Africa,
Vietnam, Cambodia, Costa Rica,
Ecuador

5. Why pay to volunteer?
How you can convince customers to volunteer
Take the time to read trip reports & blogs from our staff who’ve experienced it
Keeping you safe wherever you are in the world
Some projects offer meal inclusions
24/7 support from volunteer partners
Donations to the project is included in the price you pay
Your time and money invested will make a sustainable difference
The projects need material, equipment, personnel & training

6. Fast Facts: Volunteering
2nd edition volunteering brochure
What do we need to know?
90 projects world wide
33 countries spanning 5 continents
Volunteer or Voluntour option
Bookable in STAy, Sherpa & B2Bs
20 – 25% commission
Duration 4 days – 6 months
136,000 copies for 2012
24/7 local support
Different type of accommodation
Different types of projects
Internship options
17 suppliers

7. Voluntours are a way to learn about the people and place you
are visiting on a much deeper level than a normal adventure
tour. It is a way to give back to the community you are visiting,
to lend a helping hand to someone in need, to work towards a
cause you believe in, or simply to find a way to make a positive
impact through your travels. Our Voluntours provide
opportunities for travellers to engage in community projects that
are working on health, education, conservation and small
business opportunities around the world.
Volunteering is all about making a greater commitment
towards the project you are visiting. By volunteering you are
making a positive difference to the lives of others on a much
more intimate level, through donating your time, energy and
experience. All of our projects have the central goal of helping
local people achieve a sustainable way of life in an
environmentally sensitive manner, as well as assisting
conservation and community programs worldwide. No specific
skills are normally required, just a desire to lend a hand, and
learn more about what life is like in communities
around the world.

8. WORK WITH CHILDREN
Inspire the newest generation to
break the cycle of poverty. Your work
will provide them with basic skills, and
create an environment in which they
can reach their full potential.
WORK WITH COMMUNITIES
Spend time with a broad cross-section
of the local community. Your work will
improve quality of life and ensure
community sustainability in some of
the worlds most remote areas.
WORK IN CONSERVATION
Protect some of the world’s most
fragile environments. By preserving
these ecosystems, you’ll contribute to
the project’s long term sustainability,
and help re-educate the community.
WORK WITH ANIMALS
Contribute to the protection of
endangered species. In their
desperate fight for survival, you’ll
develop an understanding of their
conditions and work to protect them.
Types of volunteering

9. Types of volunteering
BUILDING FOR COMMUNITIES
Many hands make not only lighter
work but lighter hearts. You don’t
need any specific DIY or building
skills to do it; you just need the heart
to help construct a roof over
someone’s head.
DO IT ALL
Combine conservation, animals,
children, community construction, and
development; and you will have
contributed in the most extraordinary
way.

10. Fairly self
explanatory –
duration of
project
Type of trip –
Volunteer/Volunt
our
Work logo
illustrates what
type of work is
involved
An brief
overview of the
programme and
what to expect
Some of the best
bits! Project
unique selling
points
Upselling
couldn’t be
easier with
‘Extend Your
Stay’ options
included on
most pages
Trip code –
important!
Generally 2
codes:
1 for the main
project and 1
for extend your
stay
See this
Planeterra
symbol? Project
is bookable in
Sherpa
Understand the
bigger picture…
The nitty gritty.
Be familiar with
the detail before
booking
Lead in price
based on
illustrated
duration. Don’t
forget to check
out the
Inclusions Box
for ‘Extra
Weeks’

11. How do I know where its bookable?
Identifying trip codes
Booked in STAystudent, Sherpa or Vodkatrain B2B website
Look for the ‘PLANETERRA’ logo to the brochure layout to make it easier to identify
Any trip code starting with ‘GA’ is bookable in Sherpa as it’s a GAP Adventures product
Any trip code starting with ‘STA’ is bookable in STAystudent
There is only one volunteer product
booked outside of STAy and Sherpa and
that’s the ‘Trans Mongolian Railway &
Nomads’ through Vodkatrain B2B site trip
code ‘ME’

12. Ambassador Program & Training
Training, Stories, Communication
All staff stories available on the Intranet

13. How has it changed you?
Incredible
KNOWLEDGE
Understanding
Inspirational
Amazing
Appreciation
EYE-OPENER
Connect
Giving
PERSONAL
OPPORTUNITY

14. 05/10/11
Volunteer, Work & Learn Brochure Training 14
“Any fears I had evaporated
as one girl took my arm and
despite language barriers
showed me around her
world.” - Helen Lester, STA
Travel Brighton United
Kingdom
Kenya Teaching & Safari

15. 05/10/11
Volunteer, Work & Learn Brochure Training 15
Project Brazil
“He opened our eyes to the Favelan
reality and bridged the gap for our
language and culture barrier.” –
Courtney Drake, STA Travel
Pacific Beach U.S.A

16. 05/10/11
Volunteer, Work & Learn Brochure Training 16
Thai Elephant Conservation
“There are many people at
the project that were all very
inspiring and all doing their
bit to make a difference.” –
Rebecca Noble, STA Travel
Queen St New Zealand

17. Island Conservation in Southern Thailand
Jennifer Lehmann,
STA Travel Germany

18. Teaching in Zanzibar
Anita Veness, STA Travel
Australia

19. Sea Turtle Conservation Costa Rica
Kim Steinly,
STA Travel U.S.A

20. Teach Life Skills in Antigua
Becky Davis, STA Travel
U.S.A

21. Teach Children in Cambodia
Patricia Seel, STA Travel
Austria

22. Build a future for Indian Youth
Mylene De Vincenzo, STA
Travel Switzerland

23. Project China Pandas
Global FAM Trip June 2011

24. Supplier 1 of 17: Planeterra (GAP Adventures)
Who: Planeterra was founded in 2003 as a non-for-profit organisation based in Toronto, Canada as a
part of GAP Adventures supporting social and environmental needs of people
Number of projects in brochure: 38
Book in: Sherpa
Commission: 24%
Products:
1.Island Conservation in Southern Thailand 20. Teach Children Mozambique
2.Thailand Volunteer & Hilltribe Trek 21. Teach Children in Kenya
3.Thai Elephant Conservation 22. Project Kenya & Safari
4.Vietnam Animal Rescue 23. Teach Children in Zanzibar
5.Teaching English in Central Vietnam 24. Project Kenya Safari
6.Teach English in Halong Bay 25. Project Cuzco kids
7.Explore Cambodia and Laos Volunteer 26. Project Peru Amazon
8.Teach Children in Cambodia 27. Galapagos Island Farming
9.Project China Pandas 28. Galapagos Island Conservation
10.Build a future for Indian youth 29. Whale Conservation Ecuador
11.Teach children in South Africa 30. Ecuadorian Coastal Farming
12.Zambia Community & Safari 31. Teaching English in Argentina
13.Zambia Lion Research 32. Organic farming in Argentina
14.Zambia Medical Project 33. Learn Spanish & Volunteer kids
15.Project Brazil 34. Learn Spanish Volunteer Costa Rica
16.Caribbean Sea Turtle Costa Rica 35. Children’s Art & Culture Workshop
17.Wildlife Rescue in Costa Rica 36. Teach life skills Antigua
18.Project Costa Rica 37. Learn volunteer in Nicaragua
19.Surf and teach English Costa Rica 38. Learn & volunteer in Panama

25. Supplier 2 of 17: Global Vision International (GVI)
Who: GVI was founded in 1998 supporting international charities, non-profits through
volunteering opportunities, internship programs, training and direct funding.
Number of projects in brochure: 25
Book in: STAy
Commission: 20%
Products:
1.Volunteer with Children in Ao Luk
2.Volunteer with novice buddhist monks 16. Jaguar & Puma Research Project
3.Teach children in Laos 17. Mexico Marine Conservation
4.Volunteer and teach english in China 18. Community Building Nicaragua
5.Volunteer with disadvantage children in Kerala 19. Outback & Marine Conservation
6.Trek to Mt Everest base camp & volunteer 20. Volunteer with turtles in Vanuatu
7.Wildlife Conservation Programme South Africa 21. Teach Children in Fiji
8.Work with elephants in Namibia 22. Fiji Marine Conservation
9.Marine Conservation Seychelles 23. Fiji Island Conservation
10.Kenya Community Conservation 24. Fiji Community Building Project
11.Wildlife conservation with Kenya’s Maasai 25. Work with turtles in Greece
12.Peru Community Building Project
13.Ecuadorian Amazon Rainforest Expedition
14.Guatemala Building Project
15.Teach Children in Mayan communities

26. Supplier 3 of 17: Camps International
Who: Camps International operate a permanent network of international volunteer
camps in the heart of rural communities and wildlife conservation areas in Kenya,
Tanzania, Borneo, Cambodia and Ecuador.
Number of projects in brochure: 5
Book in: STAy
Commission: 20%
Products:
1.Camp Kenya
2.Camp Tanzania
3.Camp Cambodia
4.Camp Borneo
5.Camp Ecuador

27. Supplier 4 of 17: Educational Travel Centre (ETC)
Who: Established in 1976, ETC offers experiences of more than 30 years as an inbound
tour operator. With four offices in Bangkok staffed by highly trained travel professionals
our aim is to provide holiday arrangements to meet each client’s specific requirements at
the most competitive prices, whether it is a budget tour or first class, while maintaining
the highest standards.
Number of projects in brochure: 2
Book in: STAy
Commission: 20%
Products:
1.Meaningful Thailand Experience (currently off sale due to floods in September 2011)
2.Hill tribe helping hands adventure

28. Supplier 5 of 17: The Great Projects
Who: The Great Projects aims to promote the importance of setting standards in
endangered animal welfare and conservation in the tourism sector.
Number of projects in brochure: 4
Book in: STAy
Commission: 20%
Products:
1.Experience Borneo and conserve orang-utans
2.Work with endangered Orang-utans
3.Build a future for orang-utans in West Kalimantan
4.The Great Gorilla Project Uganda

29. Supplier 6 of 17: Book Bus
Who: The Book Bus Foundation was founded in 2007 by Tom Maschler with the aim of
spreading literacy and the joy of reading to children in Zambia. The Book Bus now
operates in Malawi and Ecuador as well as Zambia and the people and connections that
we have made along the way have swelled the Book Foundation into a dynamic and
international organisation.
Number of projects in brochure: 1
Book in: STAy
Commission: 20%
Products:
1.Volunteer as a story teller in Malawi

30. Supplier 7 of 17: Volunteer Africa 32
Who: Volunteer Africa 32° South (VA32) is a volunteer organisation based in Chintsa on
the stunning Wild Coast of South Africa. VA32 volunteer programs address education,
social and conservation issues in the wider Chintsa area. Operating for 5 years, Volunteer
Africa has seen 1000+ volunteers take part in our life changing volunteer experiences.
This project is accredited with the Fair Trade in Tourism South Africa (FTTSA) mark
Number of projects in brochure: 1
Book in: STAy
Commission: 20%
Products:
1.Wild Coast Schools Project

31. Supplier 8 of 17: Marine Dynamics
Who: Marine Dynamics is a Shark Cage Diving company based in Kleinbaai, a small
harbour town, part of Gansbaai in the Western Cape of South Africa. This area is known
as the best place in the world to see Great White Sharks in their natural habitat.
Sister company Dyer Island Cruises a boat based Eco-Marine Tourism Company, allowing
visitors an unforgettable experience to see whales, dolphins, seals, penguins and sharks,
as well as many species of rare pelagic birds that reside close to the shore.
These two companies allow volunteers access to a diverse area of learning, and a holistic
insight into the challenges of ocean conservation at the tip of Africa.
Number of projects in brochure: 2
Book in: STAy
Commission: 20%
Products:
1.Great White Sharks Volunteering
2.Whale & Marine Wildlife Project

32. Supplier 9 of 17: Kingdom of the White Lion
Who: The Kingdom of the White Lion although primarily set up for the filming of the
feature film Kevin produced called “White Lion-Home is a journey”. The park is home to
lion including the rare white lion, both brown and spotted hyena, black leopard, jaguar
and a variety of antelope species including blue wildebeest, giraffe, impala, blesbok and
nyala.
Number of projects in brochure: 1
Book in: STAy
Commission: 25%
Products:
1.Kingdom of the White Lion Experience

33. Supplier 10 of 17: Shamwari Game Reserve
Who: Conservation has always been a priority for Shamwari Game Reserve. In many
aspects Shamwari has been the pioneer in the Eastern Cape eco tourism resurgence and
in order to ensure responsible wildlife management the Shamwari Wildlife Department
was created in 1996.
Number of projects in brochure: 1
Book in: STAy
Commission: 20%
Products:
1.Shamwari Conservation Experience

34. Supplier 11 of 17: You2Africa (Y2A)
Who: You2Africa is an African web based company that promotes sensitive, meaningful
and well priced African Volunteer Projects. You2Africa is a specialist in Africa volunteer
projects focusing on sourcing volunteers from the international market those who don't
just want to sightsee in Africa but who want to have a worthwhile experience and
participate in community development projects and travel work in Africa whilst visiting
our beautiful continent.
Number of projects in brochure: 1
Book in: STAy
Commission: 20%
Products:
1.Helps for orphan children in Cape Town

35. Supplier 12 of 17: Indian Network for
Development Exchange (IDEX)
Who: Indian Network for Development Exchange (IDEX) designs and locally supports
volunteer and travel programs in India that are educational, culturally immersive, and
beneficial to the social development of local communities in need.
Number of projects in brochure: 3
Book in: STAy
Commission: 20%
Products:
1.Himalayan Adventure & Volunteer
2.Goa Beach & Volunteer
3.Experience Exotic Rajasthan

36. Supplier 13 of 17: Conservation Volunteer
Australia (CVA)
Who: Conservation Volunteers has partnered with individuals, businesses and
governments in the conservation of our unique environment since 1982. In that time we
have welcomed hundreds of thousands of volunteers from around Australia and across
the world and supported their participation in a diversity of important projects to protect
and enhance our environment.
Number of projects in brochure: 3
Book in: STAy
Commission: 20%
Products:
1.Conservation in Australia or NZ
2.Penguin Protection & Coastal Conservation
3.Arnhem Land Marine Debris Project

37. Supplier 14 of 17: Magic Traveller Network
Who: From a small operation in the early days Magic has since grown into one of NZ’s
most well known, award winning, tourism companies. Magic’s focus is still to provide a
unique NZ experience and share everything the country has to offer with backpackers
from all over the world. Magic Travellers Network now takes it’s passengers to all corners
of New Zealand and provides them with unlimited opportunities to push their limits and
have the experience of a lifetime – whatever that may be.
Number of projects in brochure: 1
Book in: STAy
Commission: 20%
Products:
1.Kiwi Encounter Conservation Project

38. Supplier 15 of 17: Kiwi Experience
Who: Kiwi Experience have teamed up with Conservation Volunteer to help support
Punakaiki Reforestation project in New Zealand. Kiwi Experience has a fantastic
adventure travel network starting in 1988 from humble beginnings with three friends.
The bus passes too have been refined over time to ensure we continue to cover all the
best parts of the country – the must see NZ icons, the unique hidden experiences off the
tourist trail, and immersing travellers in New Zealand culture rather than having them
watch it in a show.
Number of projects in brochure: 1
Book in: STAy
Commission: 20%
Products:
1.Punakaiki Reforestation Project

39. Supplier 16 of 17: Nomads
Who: Nomads Travel was formed to manage the wholesale travel business and to
develop the Nomads Adventure Card. Nomads have team up with several local operators
to develop a voluntour. Making a difference at Whakarewarewa living thermal village in
Rotorua gives you an opportunity to participate in a volunteer program involving
communities, cultural and conservation development.
Number of projects in brochure: 1
Book in: STAy
Commission: 20%
Products:
1.Maori Cultural Volunteer Programme

40. Supplier 17 of 17: Vodkatrain
Who: Vodkatrain takes the traditional ideas of group travel (regimented meal times,
enforced sightseeing and following strange people holding umbrellas aloft) and gives
them a hearty kick up the backside This is the first year where Vodkatrain has developed
a special voluntour that includes volunteering opportunity in Mongolia at the Terelj
National Park Conservation Project.
Number of projects in brochure: 1
Book in: Vodkatrain B2B website (Name: Project Vodkatrain)
Commission: 20%
Products:
1.Transmongolian Railway & Nomads

41. How to book in STAy
1. Refer to STAy Product Information Pages – for specific departure dates, restrictions
and duration details

42. 2. Availability Search - enter search criteria: All Accommodations for accommodated
product, (and if you know what specific category the product is classed as, refine the
search even further by selecting Volunteering, Packages, Tour & Cruises etc) or All Items
for non-accommodated product (again if you know what specific category the product is
classed as, refine the search by selecting for example - Learn To, Others).
Enter departure date, # nights, # pax and country/region (or you can skip right to the
city code).

43. By clicking search at this point you will receive a list of all accommodated product in the
desired city for the selected number of nights.
If you would rather search specifically for a product, rather than sifting through a list of
all product in that destination then double click on the ‘Accommodation Name’ field.
A pop up window will appear.
Enter the exact product name details and click on ‘Search’
If exact details are entered correctly, you should receive one result.
Select the product by clicking on the blue hyperlinked product name

44. You will be taken back to the Availability Search page and the Accommodation name
field will be correctly populated. You can choose to also include the city code, but as a
particular supplier has been selected it is not mandatory that a city be selected too
3. Click on Search

45. 4. Search Results - click on the hyperlinked product name

46. 5. Room Details – various information tabs will appear. Ensure you read through each
carefully as terms & conditions/cancellation policies are not to be taken lightly.
Enter # of “rooms” and tick that acceptance of all errata and terms and conditions have
been read

47. If you have been advised from the STAy Product Pages to add any additional pax details
during booking process, click on ‘Add Special Requests’
A pop up window will appear and you should select Message To Supplier and add any
details in the text box
Click on ‘Update’ and then ‘Proceed’

48. 6. Item Set Detail Results – skip additional services by clicking on ‘Skip’

49. 7. New Overview - click on Book to add passenger details

50. 8. Additional Details – populate all fields and click on ‘Proceed

51. 9. New Booking Overview – confirmation of new booking with STAy reference.

52. How to book Vodkatrain
• Only 1 volunteering product which is bookable in
Vodkatrain B2B website
• Trans Mongolian Railway & Nomads
• Trip code is ME
• 4 departures only from Jun – Aug 2012
• 20% commission

53. Highlights of Trans Mongolian Railway & Nomads
• Clean the Tuul River
• Travel the famous Trans Mongolian Railway
• Swim in Siberia in magnificent Lake Baikal
• Learn archery; take an ox cart to areas of natural
beauty
• Local experience in cities with Honchos
• Travel with like minded 18-35s travellers

54. Online Booking
Agents Login
If you have not already applied to
become a registered user you will need
to follow the link to apply for a
username and password. Your
application will be verified within 72
hours of application .
To Log In enter your
Username
Password
It’s a good idea to save the email we
send you advising your username and
password.
www.vodkatrain.com

55. Online Booking
Agent Welcome Screen
Content on the welcome screen will be
uploaded when you start using this
booking facility.
Existing bookings – Use the left hand
navigation menu to bring up the details
you require
New bookings - Use the Trip Search
function or the Journeys tab to access
our journeys.
The Logout button is beneath the Trip
Search function.
www.vodkatrain.com

56. Online Booking
Left Hand Navigation Menu
Existing bookings
In the Booking Summary and Client
Documentation screens a summary
of all existing bookings will appear.
With an option to view details of any
live bookings. The commissions page is
a static list showing currency and
amount.
Booking Summary – locate an
existing booking and view / update its
details.
Client Documentation – locate an
existing booking and download invoices
+ pre departure info + visa support +
travel documents
www.vodkatrain.com

57. Online Booking
Trip Search
Make a new booking
Use the drop down menus in the
trip search function to find a
specific journey.
If you have used the brochure as a
selling tool and have already selected
the chosen departure, the trip search
function is the fastest way to book.
Alternatively, select the journeys tab
and browse more information about the
different trips on offer.
www.vodkatrain.com

58. Online Booking
Journeys tab
Make a new booking
Select the Journeys tab to browse
detailed information about different
trips .
Vodkatrain offers a diverse range of
overland journeys bringing your clients
the best possible choice of itinerary,
travel style and departure date.
The Journeys tab will guide you
through the key choices to select the
right journey for your client.
www.vodkatrain.com

59. Online Booking
New booking
Current valid prices
Availability status
Proceed to Book Now
The web displays current valid prices
which supersede any printed brochure
prices. Live availability is also shown.
Departures will be closed to new
bookings approximately 30 days prior
to departure.
www.vodkatrain.com

60. Online Booking
Agent Booking - Step 1
There are five steps to completing
your booking.
At Step 1 you are required to select
the number of travellers.
‘Additional Service Options’ offered
at Step 1 can be added at a later point
by logging in again. Additional Service
Options such as pre and post tour
accommodation and/or transfers
must be added by 60 days prior to
departure. The booking will remain
‘incomplete’ until you verify whether
these are required or not.
www.vodkatrain.com

61. Online Booking
Trip Overview
The trip overview panel on right
allows your agency to show or hide
commission breakdown.
By selecting ‘Client View’ you can turn
the screen towards the client to ensure
that you are capturing correct spelling /
passport details etc.
www.vodkatrain.com
Use this button to
change to “Client View”
and hide your
commission

62. Online Booking
Agent Booking - Step 2
Enter Travel Details
If your client has registered to receive our
newsletter or if they are a repeat client
they will be a ‘pre-existing user’. Enter
details and click ‘verify user’ before
proceeding.
Vodkatrain has created an easy and
efficient way for clients to access and
download documents themselves. Easy
for clients and saves you time and
work! Just enter the client’s email in
the booking.
Auto-generated emails will be sent to the
clients notifying them of their username
and password for our sites Client Login
area. When new documents are ready you
and they will be notified simultaneously.
Simply sign in, view and download as
necessary. The client cannot add or change
services, everything goes through you,
their agent. You have access to see
everything the client sees should you wish
to look.
www.vodkatrain.com

63. Online Booking
Agent Booking - Step 3
‘Visa Information’ requested at step
3 can be added at a later point (unless
you are within 75 days of departure).
The booking will remain ‘incomplete’
until you provide all required visa
information.
All bookings must be completed by
75 days before departure.
www.vodkatrain.com

64. Online Booking
Agent Booking - Step 4
Payment
Vodkatrain doesn’t require payment
from STA to make a booking.
To make a booking on the website your
agency must be holding a 10%
deposit or full payment if booking is
inside 75 days before departure.
Should your clients cancel their trip, all
cancellation conditions will apply to
STA.
Agent Booking Step 5
Confirmation
www.vodkatrain.com

65. Online Booking
Booking Summary
If you did not complete sections
1 – Additional Service Options
3 – Visa Information
revisit the Agent Login, go to Booking
summary, and View the booking so you
can update the details and set status to
COMPLETE
Please note:
Visa support cannot be supplied until
you supply visa information.
Travel documents cannot be sent until
all details are received.
www.vodkatrain.com

66. Online Booking
Documentation
Invoices
Pre Departure info
Visa Support inc
Russian Invite
Travel Vouchers
Joining Instructions
When you receive an email advising
a new document is ready you can
revisit the Agent Login, go to
Client Documentation and view or
download the document.
The client will also receive a notification
and can access the documents
themselves through the Client Login.
We sent a client username and
password to the email address you
provided.
Please encourage clients to read
through the info we provide so they can
adequately prepare themselves for the
journey.
www.vodkatrain.com

67. Online Booking
The same online booking process
applies to our Sundowners
Overland website.
You will find that the same
username and password is valid for
both Agent Log n areas.
www.vodkatrain.com

68. Lessons learned
• Why we should volunteer?
• Fast facts about the volunteering brochure
• Current and new changes to the volunteer section of the brochure
• Brochure layout
• Information about 17 different suppliers
• Where to find trip codes
• Identify the difference between STAy and GAP trip codes
• Where to find staff stories on projects visited
• Difference between volunteer and voluntour
• What type of volunteer projects are offered by STA Travel
• How to book in STAy, Vodkatrain B2B and Sherpa

69. Need more information? Contact the
Responsible Tourism Manager
Hien Tran – ht1@statravelgroup.com