Volunteer recruitment is best viewed through the lens of the VSI. Armed with an understanding the Volunteer Satisfaction Index (VSI) - a unique survey meansurement developed for the context of volunteerism - administrators can harness the power of recruitment strategies from word-of-mouth to website design.

1. Recruitment Strategies The Volunteer Satisfaction Index: The Foundation Upon Which to Build

2. Presented by: Roseanna Galindo-Kuhn (2010) Workshop offered at the Mt. Shasta Area Council (MSAC) Mini-Convention, Chico, CA May 21, 2010.

3. Welcome “The work of volunteers impacts on all our lives, even if we are not aware of it.” Anthony Worall-Thompson

4. Goals Know how and why the VSI was developed Identify the five dimensions of volunteer satisfaction Use this knowledge to lead develop successful recruitment strategies

6. Recruitment Plan

7. How Many

8. By When

9. For What

10. Attrition or addition

12. A Unique Context for Work Unpaid vs. Paid Work Environments The VSI – Volunteer Satisfaction Index Galindo-Kuhn, R. & Guzley, R. (2001). The Volunteer Satisfaction Index: (VSI) Construct Definition, Measurement Development, and Validation. Journal of Social Service Research, 28 (4), 45-68. “Never try to teach a pig to sing; it wastes your time and it annoys the pig”

14. Work Assignment Job Fit Logistics Square pegs in round holes Reverse HR Expectations

15. Participation Efficacy Meaningful Client impact Measurable outcomes Connecting the dots A story to tell

16. Organizational Integration Belongingness Volunteer-staff relationships Volunteer-volunteer relationships Acknowledgement Stakeholders

17. Organizational Support Resources Education and training Professional development Evaluation Support vs. Supervision

18. Quality of Communication Quantity is not Quality Interviews to Thank You’s Channels Information Dissemination Relationship Building

19. Framing Up the Walls “It is not fatness! It is development” Brigitte Bardo French motion picture actress and model, b. 1934

20. The VSI Lens Recruitment Recognition Retention

21. Recruitment Mission Statements Building a Job Description Harnessing Word of Mouth Physical, psychological, semantic

22. Sustainability Curiosity killed the cat, but satisfaction brought it back.” Eugene O’Neill

23. Outcomes Organizational capacity building Extra role behavior Innovation Retention, loyalty, commitment

24. Need Analysis “Even if you are on the right track, you’ll get run over if you just sit there” Will Rogers

25. Thank You! The VSI© is available for your volunteer research, training, and program development needs through VolSat. Visit www.volsat.wordpress.com Email volsat@att.net Connect with me on LinkedIn