VoIP (Voice over Internet Protocol) allows users to make phone calls using an Internet connection instead of a regular phone line. It works by converting voice into digital signals that travel over the Internet. There are different options for using VoIP, including specialized VoIP phones, connecting a traditional phone to a VoIP adapter, or using computer software with a microphone and speakers. VoIP can provide free or low-cost phone calls and additional functionality compared to traditional phone service.