This document discusses an approach to developing vision and mission statements that is more personal and relatable than typical textbook definitions. It argues that vision should be guided by one's heart or core purpose for being in a particular field, rather than business goals like profits. Mission statements should then define the tasks and strategies to achieve that vision. The document provides examples applying this concept to personal life goals and business organizations to illustrate how to connect vision and mission in a simplified way.
I kept a learning diary for my entrepreneurship class studies at Tallinn University of Technology. Here is my reflections about entrepreneurship. Enjoy reading!
This is an assigment for Design Thinking ActionLab @ Coursera (Stanford) here's the link to my assigment where I show ideation asubmission. https://novoed.com/designthinking/reports/144496/make_public
Demetris C. Hadjisofocli. Presentation of information on how any individual can explore the opportunity to set up and manage their own business and how they can turn an idea into a business opportunity in the area of social enterprise or regular business. This presentation was given to a group of individuals with various types of disabilities and the purpose was to inform them, encourage them, and facilitate their introduction into the business world. A definition of systemic entrepreneurship, a termed and a process that I developed and coined and use the last 2 years, was given out.
Entrepreneurship- The making of a great entrepreneurDeepikaAgarwal42
Entrepreneurs have certain ways of thinking in certain modes of behaviour and operation that is quite different to 99 per cent of the population. Your success is fundamentally particularly when you run your own business your responsibility and your responsibility said you need to think and act as an entrepreneur.
That's where we'll start.
I kept a learning diary for my entrepreneurship class studies at Tallinn University of Technology. Here is my reflections about entrepreneurship. Enjoy reading!
This is an assigment for Design Thinking ActionLab @ Coursera (Stanford) here's the link to my assigment where I show ideation asubmission. https://novoed.com/designthinking/reports/144496/make_public
Demetris C. Hadjisofocli. Presentation of information on how any individual can explore the opportunity to set up and manage their own business and how they can turn an idea into a business opportunity in the area of social enterprise or regular business. This presentation was given to a group of individuals with various types of disabilities and the purpose was to inform them, encourage them, and facilitate their introduction into the business world. A definition of systemic entrepreneurship, a termed and a process that I developed and coined and use the last 2 years, was given out.
Entrepreneurship- The making of a great entrepreneurDeepikaAgarwal42
Entrepreneurs have certain ways of thinking in certain modes of behaviour and operation that is quite different to 99 per cent of the population. Your success is fundamentally particularly when you run your own business your responsibility and your responsibility said you need to think and act as an entrepreneur.
That's where we'll start.
Life is a journey, there are obstacle along the way, challenges along the way, change of weather and change of attitude. What keep us moving in the journey is the desire to arrive at the final destination. In the journey of life everyone has a vision that help them tarry until the end, there is a unique insight about life that defines your stand, speed and direction. Vision is a fuel to our dreams, achievements, movement, power and strength. Vision is a steering wheel to our action, it gives us direction in the movement of life. The moment you have a well-defined and relevant vision the movement is only the outcome of alignment to the vision.
Success is a long journey, success is life and success define your alignment to your purpose and vision in life. There is no success without a vision and there is no vision without insight, knowledge and information. In order for you to succeed in your business, spirituality, marriage and academics you must have a vision that defines your movement, leading to action and finally mission outcome. The outcome of the mission of life (success) is a culture with process and principles.
Facing challenges in the journey to success is not direct call to quit, but it is an alarm that raises your ears to consider a broader scope of life. Obstacles of life are divinely designed to generate correctional actions to overcome and stand out in a unique way. Challenges are not the same across the sphere of human life, we face different enemies and hindrances and that defines success as an athletics ground in which everyone have their own line and stealing into someone’s lane call to disqualification and invalidation. Challenges open us to work in different and sensible way to make it in life hence the book “When it is Dark the Lens is enlarged”. It may be dark but in the midst of darkness your strength is renewed, your actions are validated, your steps are verified and success is certified.
This papers tells the story of becoming an entrepreneur. It is meant to help people who want to take the entrepreneurship path by telling my history. It is a positive story that show how ordinary people can become business owners.
An extract from our book "Your Genius Ideas Book: A dose of commercial creativity for busy L&D professionals" to help you contribute more, drive change and ensure your organisation thrives.
SMART Goal-Setting WorksheetStep 1 Write down your goal in as.docxwhitneyleman54422
SMART Goal-Setting Worksheet
Step 1: Write down your goal in as few words as possible.
My goal is to:
Step 2: Make your goal detailed and SPECIFIC. Answer who/what/where/how/when.
HOW will you reach this goal? List at least 3 action steps you'll take (be specific):
1.
2.
3.
Step 3: Make your goal is MEASUREABLE. Add details, measurements and tracking details.
I will measure/track my goal by using the following numbers or methods:
I will know I've reached my goal when
Step 4: Make your goal ATTAINABLE. What additional resources do you need for success?
Items I need to achieve this goal: How I'll find the time: Things I need to learn more about:
People I can talk to for support:
Step 5: Make your goal RELEVANT. List why you want to reach this goal:
Step 6: Make your goal TIMELY. Put a deadline on your goal and set some benchmarks.
I will reach my goal by (date)://.
My halfway measurement will beon (date)//. Additional dates and milestones I'll aim for:
Sheet12.072.862.882.932.993.13.163.563.593.623.623.73.773.83.823.863.873.8944.024.034.154.34.574.574.634.654.814.915.025.035.245.445.465.625.776.046.166.817.86
Sheet2
Sheet3
Mission Statement (Why you Exist) Vision statement (Desired end state)
A one-‐sentence statement describing the reason an organiza-on or program exists
This should be a prac-cal, tangible tool you can use to make decisions about priori;es, ac;ons, and responsibili;es?
Needs t0...
…be clear and simple (most aren’t)
…avoid elaborate language & buzz words …easily explained by others
…not be confused with a vision statement …be recognizably yours
1-5 word answers
What type of en;ty/program? Is this important?
(e.g. a nonprofit, volunteer program, event, business, etc)
Why do you exist? (problem/needs)
(e.g. Millions lack access to safe water)
What’s the broadest way to describe the work?
(e.g. Providing clean drinking water)
A one-‐sentence statement describing the clear and inspira-onal long-‐term change, resul-ng from your work.
These should be prac-cal, tangible tools you can use to lead your group or organiza;on in achieving quality results
Needs t0...
…be clear and simple (most aren’t)
…avoid elaborate language & buzz words …easily explained by those involved
…not be confused with a mission statement
Questions toconsider
What needs to be changed?
What are the major issues or problems?Why should issues be addressed?
?
What are their costs to the involved par-es?What are the strengths and assets?
Both of org/program and those being servedWhat is your dream end-‐state?
In a perfect world, what would this look like?What would success look like?
Specifically for this par-cular project/organiza-on
For whom do you do this work?
(e.g. To people without access)
Where do you work? (geographic boundaries)
(e.g. in developing countries)
Example Vision Statements
No child in our city will go hungry to bed in the evening.
HandsOn Network’s vision is that one day every person .
Here is some of my DRAFT thinking about how an interactive agency can utilize a Discovery Engagement methodology to evolve its strategy practice and address the client challenges of integrated omni-channel marketing/communications.
This is a branding proposal that accompanied an Art Director\'s presentation on re-branding an technology company and transforming their website into a groundbreaking example of Web 2.0 UX.
We are the First representatives of our brands, our brands are an extension of our personality and as the brand driver our decisions concerning life has to be intentional.
Life is a journey, there are obstacle along the way, challenges along the way, change of weather and change of attitude. What keep us moving in the journey is the desire to arrive at the final destination. In the journey of life everyone has a vision that help them tarry until the end, there is a unique insight about life that defines your stand, speed and direction. Vision is a fuel to our dreams, achievements, movement, power and strength. Vision is a steering wheel to our action, it gives us direction in the movement of life. The moment you have a well-defined and relevant vision the movement is only the outcome of alignment to the vision.
Success is a long journey, success is life and success define your alignment to your purpose and vision in life. There is no success without a vision and there is no vision without insight, knowledge and information. In order for you to succeed in your business, spirituality, marriage and academics you must have a vision that defines your movement, leading to action and finally mission outcome. The outcome of the mission of life (success) is a culture with process and principles.
Facing challenges in the journey to success is not direct call to quit, but it is an alarm that raises your ears to consider a broader scope of life. Obstacles of life are divinely designed to generate correctional actions to overcome and stand out in a unique way. Challenges are not the same across the sphere of human life, we face different enemies and hindrances and that defines success as an athletics ground in which everyone have their own line and stealing into someone’s lane call to disqualification and invalidation. Challenges open us to work in different and sensible way to make it in life hence the book “When it is Dark the Lens is enlarged”. It may be dark but in the midst of darkness your strength is renewed, your actions are validated, your steps are verified and success is certified.
This papers tells the story of becoming an entrepreneur. It is meant to help people who want to take the entrepreneurship path by telling my history. It is a positive story that show how ordinary people can become business owners.
An extract from our book "Your Genius Ideas Book: A dose of commercial creativity for busy L&D professionals" to help you contribute more, drive change and ensure your organisation thrives.
SMART Goal-Setting WorksheetStep 1 Write down your goal in as.docxwhitneyleman54422
SMART Goal-Setting Worksheet
Step 1: Write down your goal in as few words as possible.
My goal is to:
Step 2: Make your goal detailed and SPECIFIC. Answer who/what/where/how/when.
HOW will you reach this goal? List at least 3 action steps you'll take (be specific):
1.
2.
3.
Step 3: Make your goal is MEASUREABLE. Add details, measurements and tracking details.
I will measure/track my goal by using the following numbers or methods:
I will know I've reached my goal when
Step 4: Make your goal ATTAINABLE. What additional resources do you need for success?
Items I need to achieve this goal: How I'll find the time: Things I need to learn more about:
People I can talk to for support:
Step 5: Make your goal RELEVANT. List why you want to reach this goal:
Step 6: Make your goal TIMELY. Put a deadline on your goal and set some benchmarks.
I will reach my goal by (date)://.
My halfway measurement will beon (date)//. Additional dates and milestones I'll aim for:
Sheet12.072.862.882.932.993.13.163.563.593.623.623.73.773.83.823.863.873.8944.024.034.154.34.574.574.634.654.814.915.025.035.245.445.465.625.776.046.166.817.86
Sheet2
Sheet3
Mission Statement (Why you Exist) Vision statement (Desired end state)
A one-‐sentence statement describing the reason an organiza-on or program exists
This should be a prac-cal, tangible tool you can use to make decisions about priori;es, ac;ons, and responsibili;es?
Needs t0...
…be clear and simple (most aren’t)
…avoid elaborate language & buzz words …easily explained by others
…not be confused with a vision statement …be recognizably yours
1-5 word answers
What type of en;ty/program? Is this important?
(e.g. a nonprofit, volunteer program, event, business, etc)
Why do you exist? (problem/needs)
(e.g. Millions lack access to safe water)
What’s the broadest way to describe the work?
(e.g. Providing clean drinking water)
A one-‐sentence statement describing the clear and inspira-onal long-‐term change, resul-ng from your work.
These should be prac-cal, tangible tools you can use to lead your group or organiza;on in achieving quality results
Needs t0...
…be clear and simple (most aren’t)
…avoid elaborate language & buzz words …easily explained by those involved
…not be confused with a mission statement
Questions toconsider
What needs to be changed?
What are the major issues or problems?Why should issues be addressed?
?
What are their costs to the involved par-es?What are the strengths and assets?
Both of org/program and those being servedWhat is your dream end-‐state?
In a perfect world, what would this look like?What would success look like?
Specifically for this par-cular project/organiza-on
For whom do you do this work?
(e.g. To people without access)
Where do you work? (geographic boundaries)
(e.g. in developing countries)
Example Vision Statements
No child in our city will go hungry to bed in the evening.
HandsOn Network’s vision is that one day every person .
Here is some of my DRAFT thinking about how an interactive agency can utilize a Discovery Engagement methodology to evolve its strategy practice and address the client challenges of integrated omni-channel marketing/communications.
This is a branding proposal that accompanied an Art Director\'s presentation on re-branding an technology company and transforming their website into a groundbreaking example of Web 2.0 UX.
We are the First representatives of our brands, our brands are an extension of our personality and as the brand driver our decisions concerning life has to be intentional.
Design Zen – Improving your designs by staying curious longerPetr Stedry
Open curiosity is a powerful force. The art of asking questions helps me to stay focused on needs and goals longer before plunging into solutioneering. And the Open Questions document helps me crowdsource getting the answers.
This is my initial talk about the topic from the 2017 UX Camp Europe, that took place on 3rd and 4th of June in Berlin.
business is not about B2B or B2C. it's about h2h... heart2heart.
a 2-day workshop pedagogy customizsed for the MSME sector. equally relevant for the big-enterprise
building upon my earlier concept of 'labour pains - the art of brand parenting, I developed a brand identity model 'brand-@itude' and an engagement model 'stake-holder engagement ring'.
next step is to validate these thoughts through cases examples.
i welcome anyone who may wish to contribute to this.
cheers.
'Labour Pains - the art of brand parenting' is a concept that I've been advocating for over a decade.
Recently, M+MIndia invited me to highlight 8 reasons on why a brand needs parenting.
The same is attached. Look forward to contributions in making the concept stronger. cheers.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
"Impact of front-end architecture on development cost", Viktor TurskyiFwdays
I have heard many times that architecture is not important for the front-end. Also, many times I have seen how developers implement features on the front-end just following the standard rules for a framework and think that this is enough to successfully launch the project, and then the project fails. How to prevent this and what approach to choose? I have launched dozens of complex projects and during the talk we will analyze which approaches have worked for me and which have not.
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
PHP Frameworks: I want to break free (IPC Berlin 2024)Ralf Eggert
In this presentation, we examine the challenges and limitations of relying too heavily on PHP frameworks in web development. We discuss the history of PHP and its frameworks to understand how this dependence has evolved. The focus will be on providing concrete tips and strategies to reduce reliance on these frameworks, based on real-world examples and practical considerations. The goal is to equip developers with the skills and knowledge to create more flexible and future-proof web applications. We'll explore the importance of maintaining autonomy in a rapidly changing tech landscape and how to make informed decisions in PHP development.
This talk is aimed at encouraging a more independent approach to using PHP frameworks, moving towards a more flexible and future-proof approach to PHP development.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
Search and Society: Reimagining Information Access for Radical FuturesBhaskar Mitra
The field of Information retrieval (IR) is currently undergoing a transformative shift, at least partly due to the emerging applications of generative AI to information access. In this talk, we will deliberate on the sociotechnical implications of generative AI for information access. We will argue that there is both a critical necessity and an exciting opportunity for the IR community to re-center our research agendas on societal needs while dismantling the artificial separation between the work on fairness, accountability, transparency, and ethics in IR and the rest of IR research. Instead of adopting a reactionary strategy of trying to mitigate potential social harms from emerging technologies, the community should aim to proactively set the research agenda for the kinds of systems we should build inspired by diverse explicitly stated sociotechnical imaginaries. The sociotechnical imaginaries that underpin the design and development of information access technologies needs to be explicitly articulated, and we need to develop theories of change in context of these diverse perspectives. Our guiding future imaginaries must be informed by other academic fields, such as democratic theory and critical theory, and should be co-developed with social science scholars, legal scholars, civil rights and social justice activists, and artists, among others.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
1. VISION & MISSION: BREAKING THE JOOJOO
‘The role of a business organization is not merely to generate profits but to be an
instrument that drives social welfare and change. Its purpose is much larger than the
money it generates. Yes, off-course, monetary profits play an important part towards
fulfilling the social welfare objective but it remains a driver and not the purpose.’
NicMan*
What I’m about to discuss in this article, is bound to provoke reactions, for 3 reasons –
a) My iconoclast approach towards a subject, which has been articulated by names
that carry a lot of weight.
b) That my approach is too simplistic for such a complex subject.
c) The examples I cite are not profound enough for such a serious issue.
I plead guilty to all. I am in no way comparable to the great minds that have authored
seminal work in this field. All I attempt is to relate such complex issues at a personal
level, so as to go beyond textbook definitions and reach my own understanding. As an
individual, it is important for me to hear others and reach my conclusions. This often
leads to a re-definition. Besides, the purpose of this paper is to stir up a debate. Let others
contradict me. At least we’ll all get a different point of view.
In my 20 odd years of professional life, I have been involved in the crafting of a few
Vision & Mission statements. Either, as an Advertising Executive or, as a Company
Executive. Some, even as an outsider, helping out a friend or an acquaintance. Wherever
possible, I made it a point to apply the same concept. If nothing else, the few people who
heard me, agreed with my approach. Hence, over the years, I felt there maybe merit in
sharing these thoughts across a larger base. The endeavor is to simplify a process, which
seems so complex and make it relatable.
It all started sometime in the early 90s, when I received a phone call from one of my
Clients in Bangalore.
“Please come over for a brief right now”. The urgent task was to craft out a Vision &
Mission statement for my client’s organization. He was planning a trip abroad and “such
things normally help to create a better impression about the company”. So, not having
any experience in such matters, Mr. Client decided that I, his man for all seasons, should
be able to crack this one. After all, it is the Agency’s job to be creative?!
I tried to explain that while the Agency can sharpen the expression, the basic directions or
thoughts had to come from within the organization. More importantly, this was a far more
2. complex process than just 2 guys sitting down and drafting a statement, which had great
ornamental value but little relevance to the business. All my endeavors were met by –
“… arre, kuch kar de yaar. After all, the agency is supposed to know the client as well as
anyone else.”
In the experiences I have had relating to this subject, one common thread was, how this
subject puts everyone into a spin. We call important conferences, spend sleepless nights,
laboring over the entire process, the end result – a convoluted paragraph, which nobody
understands or relates to.
Hence, the phone call from my ex-client was, in a way, the start point of my current paper
– how to create a Vision & Mission statement. I have, in my own way, found an effective
method of approaching the task. It has helped the few who chose to hear me out. I hope it
will also help those who read this.
First. Forget the jargons – Corporation, Business, Vision, Mission, et al.
Second. Make this discussion relate to you on a personal level.
So, how does it work? Let’s start from an obtuse point.
We are essentially made of 3 elements – the soul or heart, the mind or brain and off-
course the body. Each has a distinct role in our lives. The trinity combines to give our
lives a meaning and action.
The Heart is the compass. It guides, giving new direction. Its power lies in the fact that it
never lies. It speaks to you and tells you what it desires – sometimes not even palatable or
socially acceptable. You may wish to subdue that inner voice but that’s that same as
silencing your soul.
The Mind is the steering wheel. Meant to chart out the maneuvers. It’s a crafty fella. It
strategizes, it plans, it plots - tells you how to approach your goal.
And finally, the Body. The tools of tactics. The arms & limbs through which we carry
out the step-by-step process. Timing, tonality, etc.
Now let’s connect these thoughts to our subject matter.
3. Vision:
Oxford Dictionary - Ability to see; foresight; something seenin the imagination or
dream
(Also defined as a short, succinct and inspiring statement of what the organization
intends to become at some point in the future, often stated in competitive terms)
One of the most common Vision statements I’ve come across is – ‘to be the most
profitable company’ or ‘to be the #1 in the category’. Fine ambition but sorry to say,
lacks ‘vision’. These are, at best business objectives, definitely not a Corporate Vision.
One can make money anywhere, through any activity. However, the fact that you have
chosen a specific field to operate in should be the guiding factor for your vision. The 1st
few points to introspect on is –
Why am I in this field? What purpose do I serve by operating within this
category?
What are my value systems, which will enable me to justify my presence in this
field?
Is it something that others have not yet identified? Or, if they have, how can I be
different?
It is quite possible that others may share your Vision. That is not an issue. What is critical
is how you can be better. And that’s where the Mission comes in. but, let me address this
a bit down the line.
Coming back to Vision, what I’ve stated up is a simplistic approach. The purpose here is
not to set up a manual to arrive at Vision & Missions but to provide a conceptual
perspective on how to approach such tasks.
When I put this in the context of my personal life, the big question is how do we decide
on major issues concerning ourselves. Inevitably, it is our heart that tells us what should
be our destination.
‘Listen to you heart’ is an oft-repeated advice. It’s clichéd but still relevant. When we
take stock of our life’s deeds, the ones that give us the maximum sense of achievement
are not where we’ve gained maximum success, but where we’ve followed our inner
voice. Life is a continuous tussle between what we ought to do and what we wish. Our
brain – the rational element, guides the former. The latter – what we wish – is from the
heart. The heart lever lies. If you choose your destination guided by it, you have chosen
to follow your dreams.
In the context of a Vision & Mission, let the former be determined, not by business
imperatives, but the reason WHY you are in a particular field. For instance, ‘to be the
most profitable company’ or ‘achieving the highest market share’, cannot be a vision
statement. These are business goals, but not a Corporate Vision. You have to be
profitable (the more the better). You have to have a sizeable market share (the higher the
4. better) but that is true of any business enterprise. It does not capture the dream / reason
why you have chosen a certain category – mobile service or detergents, et al.
When you decide to be in a specific category, there is a larger role that is being defined
for you. For e.g. - the role of a mobile service is to conquer time & space, so that
mankind is never isolated. Add to this the value, which you or your organization can
bring to the field – that becomes your Vision.
While crafting the identity of the brand, where I currently work, I had done extensive
research on Vision & Mission statements of various organizations. Allow me to share
some of them, which were of immense value to me, while carrying out my task. What I
reproduce here are the summarized versions of the full statement:
Nokia: less wire MORE LIFE
3M: forever new
GE: boundaryless… speed… stretch
Intel: Take risks. Have fun. Produce results.
Disney: make people happy
These are all well-known, successful, global organizations. All led by a simple dream, to
change the society… the world. None of these statements have any reference to profits or
market share. Yet, these organizations are some of the most successful enterprises. What
is obvious, all these Vision statements are from the heart.
The second point to note is that if you study the business practice of any of these
companies, they all live up to their Vision statements.
My favorite is Intel –‘ Take risks. Have fun. Produce results.’
In one crisp expression, they have managed to convey the entire value chain &
philosophy of the organization. Intel is a pioneer in the IT sector. Their purpose of
existence is to ‘create’, to ‘discover’. In other words ‘take risks’. Yet it does so in a
manner that is not intimidating. It urges you to have fun. This one is a gem, based on
deep human understanding. If one is scared and unhappy, there is no way that this person
is going to push the envelope. Typically, he will play it safe. While there may be safety in
such situations, it cannot be called fun. Since centuries, fun has always been associated
with risk. The brave enjoy the adventure, the unknown. The not-so-brave will never.
And finally, Produce results. Accountability. It sums up the philosophy so well.
I also like the Disney Vision. It’s so simple and honest – ‘make people happy’. How can
you get more basic than this? Just beautiful.
To conclude this chapter, Vision is not about proclaiming your business objectives.
It’s about defining your role in society. This short parable is a wonderful example:
5. Once upon a time, there was a traveler who undertook a long journey from his village to
another. As the destination was a full day’s walk, he started early.
As he stepped out of his house, the traveler noticed a man sitting by the roadside and
furiously pounding stones with his hammer. Intrigued, the traveler asked the worker what
he was upto. The reply was, ‘can’t you see, I am breaking stones.’
Midway through his journey, having stopped for lunch, the traveler noticed another man
doing the same work. To kill time, he struck a conversation with this worker and asked
him what he was doing. The reply, ‘am shaping these rocks.’
End of day, as he was about to reach his destination the traveler came across a third man
doing exactly the same work. Once again, he went up and asked the same question to this
man. This time the response was, ‘I am building a temple’.
Mission: a task that a person or group is sent to perform
(Also defined as a short statement of goals and priorities)
Recently, I heard of a CEO, who made a public announcement that to have a Vision, one
must first have a Mission.
The dictionary defines the word ‘mission’ as ‘a task that a person or group is sent to
perform’. If we re-visit the CEO’s statement, then what he’s suggesting is that we must
first identify our tasks and then find a goal to achieve. Scary. Coming from a CEO.
Presumably this gentleman’s confusion stems from the sequencing of the alphabets,
where ‘M’ comes before ‘V’ – hence our assumption that Mission is followed by Vision.
Typical cases of how most of us indulge without understanding. It is a checklist, which
needs to be ticked off.
I recall a lovely saying, ‘to a sailor without any destination, it does not matter which way
the wind blows’. Having identified the goal, the next step is to work out the tasks that
lead us to this point. And these tasks are what will be known as Mission - tasks, which
specify the pillars through which the foundations of a Vision are constructed. We do this
everyday in our lives. Whether to decide on a movie... which girl to seduce or a family
holiday. To fulfill a dream, we all need to carry out tasks. This has nothing to do with a
business environment. It’s an everyday fact of life.
The critical point here is that how to identify the tasks.
And this is where the Mind plays its role. The Strategist, who plots and schemes, telling
us how to make our moves. The Mind creates all possible alternative scenarios, weighing
6. each option strategically. There is no single solution. Any destination will have multiple
routes; the aim is to select one that fits in with the available resources and capabilities.
Strategy, after all, is all about deciding what to give up. When faced with options, we can
select only one. At this point, our brain takes over and takes us through a process of
evaluation, weighing the pros & cons and finally allowing us to take a decision based on
rational inputs.
There are 3 key factors that define the parameters of a Mission:
a. Set the boundaries within which to operate. This helps in focusing the strategy.
b. Define the parameters against which to measure success. This is key to any
progress.
c. Set the ethical standards, within which to operate. Can become controversial, as
my personal belief is that ethics is subject to context, culture and generation.
To understand this better, let’s try this simple exercise.
If my Vision as a family man is to – ensure the welfare of my family.
I shall achieve this through defining my Missions as:
a. Setting the boundaries within which to operate. E.g. -
Welfare of my family is defined by ensuring their safety, security,
protection & happiness.
b. Defines the parameters against which to measure success. E.g. –
Ensure financial security till the age of 25 for my kids and 20 years after
my retirement for my spouse
Ensure my kids education in the most premier of institutes
Ensure 2 family holidays every year
Inculcate a sense of social responsibility by involving in community
projects
Concentrate on my career to ensure that I can afford all of the above
Etc. etc.
c. Set the ethical standards, within which to operate. E.g. –
Shall not resort to any form of gratification that might compromise my
family.
Shall always treat my accomplices with respect, knowing that they too
carry a similar dream, as I.
Play this same analogy in the context of business:
If the Vision of a Cellular Service Provider were to “liberate people from the shackles of
time & space so that he may never be an island”, the Mission would be to build this
through:
a. Network quality
b. Customer service orientation
c. Cutting edge technology to facilitate a & b
d. Best in industry employee force.
7. In fact, you could very well make ‘becoming the most profitable company in 3 years’ as a
Mission statement, too. That is, if you believe that by doing so, you will actually be in a
position to fulfill your Vision in a more efficient manner.
Possibly, the point you may have noted here is that while the Vision is, a result of
emotional ambition, dictated by the heart, the Mission steps are very rational in nature.
The purpose of going through this exercise is to once again highlight the fact that this is a
process, which we go through in our lives, at every stage. And when it comes to doing the
same for our business organizations, why do we flounder? Why do we make it so
complex? Possibly, the answer lies in what one consultant replied when I asked him the
same question – “the more complex I make it, the more you need me to come and
counsel. That’s my bread and butter.”
Way back in 1995, during one of the training courses with my then Agency, we were
asked to write down the one dream that drove our lives and how our current job enabled
that goal.
There were 2 groups – men and women. The boys identified their role as a ‘provider for
the family… their welfare being my foremost concern’ (Vision). The jobs were the means
towards meeting this responsibility.
The girls, on the other had were more self-centric – ‘establishing my self identity as an
individual’, where the job was just a conduit for financial independence.
Conclusion: let your heart decide and your mind tell you how.
Tactics:
Oxford Dictionary - skillful use of the available means to achieve an objective
In today’s world, a well-maintained body is a critical factor of one’s self-presentation.
However, while most of us are conscious of our physique from a cosmetic perspective,
very few pay attention to the functions for which our body was created. The importance
of our limbs is that it enables action. The hands, the legs, our eyes, our lips are all tools of
action, through which we give a final expression to our plans.
Unfortunately, this syndrome is true for Tactics - the most under-rated element of the
holy trinity. We spend considerable time in discussing objectives and strategy, yet fail to
give adequate attention to the implementation. The importance of Tactics lies in the fact
that it cannot ever be predicted even though it is one of the greatest imperatives. More
often than not, it is led by gut feel. Or what I describe as ‘MSA’ - Moment Situational
Analysis (it’s good to throw in a jargon or two, impresses the reader). No amount of pre-
plan can substitute the importance of Tactics. This is best exemplified in the war zones of
sports and military maneuvers.
8. Returning to our context, once the role (Vision) and its strategy (Mission) have been
decided, the next obvious step is to act it out. That’s where the body comes to play.
The reason why I’ve categorized ‘body’ under Tactics is the way the latter is defined –
skillful way of using available means to achieve an objective. It is on-field maneuver.
Decisions and acts based on spurt of the Moment Situational Analysis.
Let’s look at this example:
(Friends have cautioned me that I am tempting fate by citing this particular example.
Since, the fundamental premise of this article is to provoke, let me take my chances.)
You are a man of about 25 years. Bachelor, moderately presentable, holding a good job
with a leading firm, earning an average + salary.
It is too early for you to tie the knot and you’d like to 'play-the –field’. You are in that
stage of life where sex is more important than relationships.
You do not possess any of the obvious attributes that make you a ladies man. Yet, like all
men, you desire all.
Now, if you had to package yourself into a proposition, backed by an execution plan, it
may go something like this:
Vision Promise -
o A liberating experience through the exploration of undiscovered facets of
your mind, body & soul.
Mission Strategy -
1. Profile yourself as a freethinker & seeker.
2. Leverage your intellect & personality, rather than looks.
3. Practice old-world manners with ladies. Even if it is out of fashion.
4. Be highly experimental in physical intimacy.
Now, having worked out a strategy, the next step is to put this to action. And that’s where
Tactics plays the key role.
No matter, how much planning has gone into the above strategy, there is no way you can
plan out all your physical moves. That call is taken on the spot.
You meet a girl. Extend your hand to shake it. How long should you hold it…
should you look into her eyes and hold the gaze… should you touch her elbows
lightly, as you escort her to the door… etc.
All of us, who have played any kind of sports, will instantly recognize the importance of
Tactics. It is a key element of any game plan. The on-field moves are as intrinsic to our
winning chances, as any other part of the plan.
9. However, these tactical maneuvers cannot be independent of the strategic directions. If
your aim is to the ultimate seducer and you plan to achieve it through the 4-point
strategy, then your actions should reflect that.
Conclusion:
There is a wonderful story, ‘The Little Prince’. It is one of the 3 books I carry with me at
all times, going over the pages, whenever I need inspiration. One part in particular, has
specific relevance to this discussion. It’s known as - the secret of the Fox - a dialogue
between the Fox and the protagonist, Little Prince:
“Goodbye,” said the Fox. “Now here is my secret. It is very simple. It is only with one’s
heart that one can see clearly. What is essential is invisible to the eye.”
“What is essential is invisible to the eye,” the Little Prince repeated, so as to be sure to
remember.
“It is the time you lavished on your rose which makes your rose so important.”
“It is the time I lavished on my rose…” said the Little Prince, so as to be sure to
remember.
“Men have forgotten this basic truth,” said the Fox. “But you must not forget it. For
what you have tamed, you become responsible forever. You are responsible for your
rose.”
To sum up – it all about defining your role and goal. See with your heart (Vision), plan
with your mind (Mission), act with your body (Tactics). This holy trinity, working in
unison, each playing its specific role will never fail to deliver your destination.
Ps: by the way, have you heard of this guy NicMan, whose words I’ve quoted above? He
happens to be one of the most profound thinkers; I’ve ever come across. Incidentally, he
also happens to be my alter ego – my pseudonym for penning such profound thoughts.
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