The case study outlines a four-week proof of concept (POC) conducted by Sei Mani to explore alternatives to a Cisco migration tool for transferring content to Jive. The initiative resulted in the successful migration of relevant content with minimal user involvement and was completed in 12 weeks, leading to significant user adoption and engagement post-launch. It emphasized the importance of agile methods and the preservation of institutional memory during the migration process.

1. Case Study
Virgin Media
WebEx Social to Jive
Content Migration
14 March 2016
Max Carton
Senior Collaboration
Designer, Sei Mani

2. 2
Summary
2
RESOLUTION
→ Sei Mani requested to conduct 4 week POC to explore alternative to Cisco migration tool
→ Focus on one time migration of most relevant content. No end user involvement
→ Agile methods used to create Minimum Viable Product
→ WxS-to-Jive API’s stress tested
→ POC results in investment in production migration tool
→ Sei Mani delivers MT in 12 weeks
→ Business UAT complete and application RFS
→ Content migrated to Jive production with only ‘deltas’ to move on migration weekend
→ IT confident of preserving institutional memory and able to ‘look the business in the eye’
→ Breathing space to choose timing of live migration
→ Business UAT complete and application RFS
→ Content migrated set as hidden to prevent ‘crap’ being preserved and displayed in search results
→ Carried out extremely complex content mapping
OUTCOMES

3. 3
Complex API Mapping
3
WebEx Social Post Collaboration Feature Detail Jive Post Collaboration Feature Detail

4. 44
Testing_network
Jive_template (AMI)
Jive_instance(s) Elastic_block_storage
os (centos)
nginx
Jive - search
Jive - webapp
Jive - httpd
postgresql
Ebs_root
Ebs_jive_encrypted
Ebs_postgres_encrypted
jenkins_instance
Jive_instance(s) Elastic_block_storage
os (centos)
nginx
jenkins
Ebs_root
Ebs_jenkins_encrypted
SSH
SSL
Production Issues:
Technical
Architecture

5. 5
Migration Tool Detail –
Relationships
5
WebEx Social
Jive

6. 6
Migration Tool Detail –
Communities
6
WebEx Social
Jive

7. 7
Migration Tool Detail –
Post to Document
7
WebEx Social Jive

8. 8
Migration Tool Detail –
Folders
8
WebEx Social
Jive

9. 9
Migration Tool Detail –
Search
9
WebEx Social
Jive

10. 10
Migration Tool Detail –
Post
10
WebEx Social Jive

11. 11
Migration Tool Detail –
Post
11
WebEx Social
Jive

12. 1212
→ 3.2K Registered Users
→ 1.3K Active Users
→ 43% Adoption
→ 3,242 Views of Content
→ 156 Responses
→ 235 Pieces of Content Created
Results:
Adoption 24
hours post-
launch