Solar energy provides a good return on investment through the use of un-utilized space and requires minimal maintenance. All of this has a positive impact on your savings and even greater impact on the environment. Our solutions have helped multiple industrial and institutional customers implement supportable solar power solutions, thereby reducing their carbon footprint. Let us help you start your solar journey, all you need is empty space, where we can establish the power unit.

1. VIKRAM SOLAR'S
PRODUCTS & PERFORMANCE
COMMITMENT

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INTRODUCTION
Solar energy provides a good return on investment through the use of un-utilized space and requires
minimal maintenance. All of this has a positive impact on your savings and even greater impact on
the environment.
Our solutions have helped multiple industrial and institutional customers implement supportable
solar power solutions, thereby reducing their carbon footprint.
Let us help you start your solar journey, all you need is empty space, where we can establish the
power unit.

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WHO ARE WE?
*Includes ongoing (Ground-mounted & Rooftop), April 2019
Vikram Solar Limited (formerly known as Vikram Solar Pvt. Ltd.) is a leading solar energy solutions
provider, specializing in efficient PV panel manufacturing and comprehensive EPC solutions.
With an international presence in 6 continents, the company is an active contributor in shaping the
solar revolution across continents.
Carrying forward the extensive manufacturing experience of the Vikram Group, Vikram Solar, since
2006, is building on a 4-decade-old success story. Vikram Solar’s annual PV panel production
capacity stands at 1 GW.
The company’s products are designed based on international standards of quality, reliability and
performance. As a fully forward- integrated Solar EPC contractor with more than 1040 MW* of EPC
Capacity, Vikram Solar deploys world-class technology to design, install and commission solar
projects worldwide.

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We provide 27 years of
performance warranty for our
products (The industry benchmark
is 25 years)
It’s our sole obligation to
remedy any issues with our
product
Dedicated and Distributed
Customer Relationship
Management team to resolve
your problem faster
Any query related to the
performance of our products
will be addressed within 48
hours
OUR
ADVANTAGES

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SOMERA Series
(Monocrystalline)
ELDORA Series
(Multicrystalline)
SOLIVO Series
(Smart panel)
HALF-CUT
CELL PANEL
OUR RANGE OF PV PANEL
Vikram Solar focuses on maintaining the highest quality standards while offering best-in-class
products to our global consumers. Our PV panels, with a variety of features, comes under two
different series- SOMERA & ELDORA (based on the type of cells):
Along with this, we also have a Smart panel series - Solivo powered with TIGO Junction box &
Half-cut cell panels with high efficiency monocrystalline PERC cells.

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Some of the USPs are:
BANKABILITY - India’s Tier 1* PV panel manufacturer
DIVERSE PORTFOLIO - Solar panels for on-grid as well as off-grid applications
1 GW - Production capacity enabling us to serve the world fast and reliably
VARIED RANGE - High-efficiency mono PERC and polycrystalline silicon cell panels ranging
from 10 – 385
DIVERSE USAGE - Perfect fit for large scale and rooftop applications
LATEST TECHNOLOGY - High Wattage panels (PERC technology), High System Voltage panels
(1500V), Panel Level Power Electronics (MLPE)
* BLOOMBERG NEW ENERGY FINANCE 2019
OUR GUARANTEE
Vikram Solar runs extended in-house reliability tests on all existing panels from time to time.
Data is collected and substantiated with established reliability models before deciding to go ahead
& incorporating them in “industry leading warranty terms”.

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OUR REPAIR, REPLACEMENT
OR REFUND WARRANTIES
A 10 Years product warranty for Core, Prime, Prime 1500V, Grand, Grand Ultima, Grand Ultima
Black, Grand 1500V, Grand Ultima 1500V, Grand Ultima Black 1500V & Solivo/Smart series panels
A 12 years product warranty for Ultima, Ultima Black, Ultima All Black, Ultima Black 1500V,
Ultima 1500V series panels
A 5 Years product warranty for Micro & Mini-Series panels
LIMITED PRODUCT WARRANTY
If any panel fails to conform to the warranty, Vikram Solar will, at its sole discretion, either
Vikram Solar provides the customer warranty that each panel will be free from defects in materials**
a) Repair or replace the panel or
b) Refund the depreciated purchase price paid by the customer for the panel as compensation
**Any deterioration in appearance of the product (including any scratches, stains, mechanical wear, rust, spots, and aesthetic defects), or any other changes to the
product which occur after delivery to the customer, do not constitute defects under this Limited Warranty.

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OUR POWER WARRANTIES
For multi panels (Eldora series), 97.5% in the first year, thereafter, for years two (2) through
twenty-seven (27), 0.67% maximum decrease from panel’s nominal power output per year,
ending with the 80.08% nominal power in the 27th
year tested under STC conditions of 25°C,
1.5 AMG, 1000 W/m2, after the defined warranty starting date
For mono panels (Somera series), 97% in the first year, thereafter, for years two (2) through
twenty-seven (27), 0.65% maximum decrease from panel’s nominal power output per year,
ending with the 80.10% nominal power in the 27th
year tested under STC conditions of 25°C,
1.5 AMG, 1000 W/m2 after the defined warranty starting date
(A) LINEAR PERFORMANCE WARRANTY – 27 YEARS
(Applicable For Eldora & Somera Series, Eldora VSP/VSPB.XX.AAA.03, VSP/VSPB.XX.AAA.03.04,
VSP.XX.AAA.05, VSPBB.60.AAA.03.04, VSPBB.60.AAA.03, Somera VSM.XX.AAA.05,
Somera VSM.XX.AAA.03.04, VSMBB.60.AAA.03.04 (XX=60 & 72) (Prime, Ultima, Grand Ultima, Grand)

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*under STC (Standard Testing Conditions) of 25°C, 1.5 AMG, 1000 W/m2, from the defined Warranty Starting Date
For multi panels (Solivo series), 97.5% in the first year, thereafter, for years two (2) through
twenty-five (25), 0.67% maximum decrease from module’s nominal power output per year,
ending with the 81.4% Nominal Power in the 25th
year tested under STC conditions of 25°C,1.5
AMG,1000 W/m2 as stated in product data sheet, after the defined warranty starting date
For mono panels (Solivo series), 97% in the first year, thereafter, for years two (2) through
twenty-five (25), 0.65% maximum decrease from module’s nominal power output per year,
ending with the 81.4% nominal Power in the 25th
year tested under STC conditions of 25°C,
1.5 AMG,1000 W/m2 as stated in product datasheet, after the defined warranty starting date
(B) LINEAR POWER WARRANTY – 25 YEARS
(Applicable For Solivo Series, Eldora VSPS/VSPSB.XX.AAA.03.04, Eldora VSPSBB.60.AAA.03.04,
Somera VSMS/VSMSB.XX.AAA.03.04, Somera VSMSBB.60.AAA.03.04 (XX=60 &72)
(Prime, Ultima, Grand, Grand Ultima)
90% Performance at the end of 12 years*
80% Performance at the end of 25 years*
(C) LIMITED PERFORMANCE WARRANTY – 25 YEARS
(Applicable For Micro, Mini, Core, Prime, Grand Series (130P-300P))
Within a period of 25 years from the warranty starting date, the panel will exhibit Nominal Power of:

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OUR
LIMITED REMEDY
We further warrant that if any PV panel* exhibits a power output which is less than the nominal
power performance due to defects in materials or workmanship under normal application, use and
service conditions, we will either
The foregoing remedies shall be our sole obligation, and the customer’s remedy, for any panel’s
failure to conform to the warranty.
a) Repair or replace the defective panel of the Customer/replacement of panels or parts
b) Provide the Customer with additional PV panel(s) to make up for such decrease in power so
that the power output is equalized or exceeded
b) Refund the difference between the actual power output of the PV panel and the Warranted
Power Performance Value, based on the current market price of a comparable PV panel
at the time of the customer’s claim
*Within the defined period after the starting date

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If the customer believes it has a justified claim covered by this Limited and Linear Warranty
and wishes to seek a remedy, the customer shall promptly contact the customer service,
where applicable, submitting a written notification by sending an email
If not applicable, the customer shall submit written notification directly to the company by
mailing a registered letter to our corporate address in order to receive the claim form for
filing the claim
Upon receipt of all the documentation required and specified in our claim form, Vikram Solar
may, at its sole and absolute discretion, seek further verification of the customer’s claim such
as the complete system details
The return of any panel will not be accepted unless prior written authorization has been given
by Vikram Solar and the customer has complied with the packaging and shipping instructions
provided by Vikram Solar
OUR
WARRANTY CLAIM

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OUR LIMITATION
OF WARRANTY SCOPE
This Limited and Linear Warranty expressly excludes all other express or implied
warranties, including but not limited to warranties of merchantability, use or application,
unless such other obligations or liabilities are expressly agreed to in writing, and signed
and approved by us.
DISCLAIMER
To the maximum extent permitted by the applicable laws, we shall have no responsibility
for damage or injury to persons or property, or for other loss or injury, resulting from any
cause whatsoever arising out of or related to any panel, including, any defect in any panel.
Loss of use, loss of profits, loss of production and loss of revenues are hereby specifically,
and without limitation, excluded to the maximum extent permitted by applicable law.
LIMITATION OF LIABILITY

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TECHNICAL
DISPUTES
In the event of any dispute between Vikram Solar and the customer to the validity of any claim
made under this warranty, an ISO 17025 accredited test laboratory recognized by Vikram Solar
at its sole and absolute discretion shall be called upon to judge the claim. Any measurements will
be conducted in accordance with IEC 60904 standards and under Standard Test Conditions.
All fees and expenses associated with engaging such institutes shall be borne by the losing party.
Nothing contained in this section shall preclude one party from bringing any legal suit, action or
proceedings against the other party before the Courts of India.

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FORCE
MAJEURE
Vikram Solar will not be liable in any way to the customer or any 3rd party for any non-performance
due to acts of God, earthquakes and other natural calamities, war, riots, strikes, warlike conditions,
plague and other epidemics, fire, flood, orany other similar cause of or circumstances beyond the
reasonable control of Vikram Solar. In such cases, the warranty will be null and void.
For further clarity, please log onto our website www.vikramsolar.com and download the warranty
certificate.

15. www.vikramsolar.com
Get in touch:
1800 212 8200 (Toll Free)
+91 33 2442 7299 / 7399
sales@vikramsolar.com
Vikram Solar, Solivo, Somera & Eldora are Trademarks of Vikram Solar Limited registered in India.