1. Josette Tyne
9345 NW 46TH
ST
Sunrise, FL 33351
Alwayscitizen@gmail.com
Objective
To broadenmy presentknowledgeandgarnernew experiencesinapositionthatwill enable me to
utilize myanalytical andproblemsolvingskillsinacompanywitha visionforfuture advancement.
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Qualifications
 Outstandingpresentation,reportingandtime budgetmanagementskills
 ProcesseddocumentsforNewHires
 Ability tomastercomplicatedtechnical informationandmeetqualitystandards
 Over10 yearsof experience inOffice ManagementandPersonnel
 Willingtotravel
 ProficientinMDScriptsQuickBooks
 5 yearsof retail mortgage bankingand/orretail banking,lendingandprocessingexperience
 Strongknowledge of FHA/VA guidelines,FNMA/FHLMCunderwritingandproducts,regulatory
compliance
 Contourstrong oral and writtencommunicationsskills,positiveattitude,teamplayer
 Experience withADA compliance
 Confidential RecordsManagement
 Familiarwith F.E.R.P.A.Regulations
 PolicyAnalysis
Work Experience
Executive Assistant 6/14-present
Uzzi AmphibiousGear Ft Lauderdale, FL
Responsible forfileaccuracyof all customersandvendors.Prepare anddistributelettersand
invoicestothe assignedcustomer.Performmoderateaccountingdutieswhichincludes dailybalances,
reports,andrecordedfunds.ResponsibletoassistatTrade ShowsandConventions.Respondtovaries
inquiriestothe general publicandupcomingclientsorallyandinwriting.Responsible forcustomer
service.Enhancesorganizationreputationbyacceptingownershipforaccomplishingnew anddifferent
requests.CollectPerformotherjobrelatedtasksanddutiesasassignedbythe Executive
Medical Office Coordinator 3/10-6/14
IndependentMedical Group Ft Lauderdale,FL
Evaluate the performance of administrativestaff,handledthe responsibilityof generating
innovative plansandimplementingthe same,workedwithmedical office forsolvingcritical issues,
workedwithmedical directoranddepartmental headstoevaluatesystemsandprocessestoensure
effectivemedical service,handledthe taskof checkingandmaintainingpropermedical records,
responsible forimplementingobjectivespoliciesandprocessesof medical healthcare,responsiblefor
maintaingoodrelationswithdifferenthealthcare centers,handledthe responsibilityof keepingtrackof
expensive equipmentdevices,assistedwithschedulingappointmentsof patients,andcoordinated
ongoingstaff developmentdisciplinaryaction,staff meetings,teambuilding,andmentoring.
Responsible forinitial start-upof Pharmaceutical Companymanagedmultipleresponsibilitiesincluding

2. openingaccountswithvariousdrugcompanies,anddistributionof drugstopharmacieswithinthe
company.Dealingwithcustomer’shandsongivinginstructionsandside effectsof medication.Dealt
withMedicaidaccounts.Billingpatient’saccountsforinsurance monthlyandmaintainingmonthly
ordersof prescriptions.Countpills.
DisabilityServicesAssociate/AcademicAdvisor 2/08-3/10
Kaplan University CypressCreek, FL
Maintainconfidential records,includingADA relatedfiles,databases,SharePointSite,and/or
otherinternal andexternal informationsourcesandprepare weekly,monthlyandotherstatusreports.
Assiststaff withprovidingacademicresource and/orADA-relatedcounselingthatwill ultimatelyenable
the studentachieve his/heracademicgoals.Assistinmanagingprojectsbyensuringthatprojectsare
completedontime andbyassistinginthe write uprequirementsof aprojectthat servesmultiple groups
throughoutthe company.Researchresourcesforthe CenterforDisabilityServices.Generate marketing
campaignsto increase studentawarenessof CenterforDisabilityServices.Helptodesignand
implementan array of servicesincludinginitiativestoassistthe ongoingandchangingneedsof Kaplan
Universitystudentsregisteredwiththe CenterforDisabilityServicestoachieve academicandpersonal
success,measuredbytheirprogressthroughdegree programs. Responsible forcohortof 250-300
students.Registerstudentsforclassesandrelayimportantinformationduringregistrationprocess.
Coordinate astudent’stransactionfromenrollmentthroughthe registrationandwelcome contact
processesandfacilitate theirentryintoclasses.Establishandmaintainamentor/coachingrelationship
withstudents.Coachstudentstoa level of academicself-sufficiencyastheirdegree programprogresses
by utilizingapre-determinedcatalogof courses.Assiststudentswith varioustasksincludinglogginginto
classes,explaininghowtosubmitassignments,processingprogramchangesandleave of absence
requests. Adhere tocontactrate,registrationrate,andothermetricsincludingbutnotlimitedtoboth
outboundandinboundcalls.Monitorhighratesof studentmatriculation,graduation,andoverall
retention.Utilize technology(email/phone)toproactivelycommunicate withstudentsaboutacademic
progress.Monitorstudentacademicsuccessincludingbutnotlimitedto:GPA,SAP,Graduation
Progress,StudentHonors,Attendance,andcommunicatoraccordingly.Provide comprehensive and
thoroughstudentadvocacyor resolve issuesthataffectstudentprogressandsatisfactionandescalate
to the properlevel asrequired.
SeniorLoan Processor
FundingResolutionCoordinator/Underwriter 2004-10/07
DHI Mortgage/DR Horton/ Morgan Stanley DeerfieldBch, FL
Receive filefromLoanOfficer,review andstackincorrect order,checkAU submissionandmake
changes,orderMI, reviewandorderall necessarydocumentsforacomplete fileandsubmitforcredit
approval.ComplywithrequireddocumentsforFinal Approvalbyinteractingwithunderwritersand
borrowers.Completeclosingcheckpointsincludingflood,title,final inspections,fee sheets,AMBest,
and hazarddocumentsuntil closing.ComplywithQualityControl withall QualityControl andState Law
afterfile isclosed.HighlevelinteractionwithbrokereddealssuchasIndyMac, CreditSuisse,Mortgage
Corp,Bank United,Argent,SunTrust,Countrywideandmanyothers.Analyze appraisals,income
documents,homeownersandfloodinsurance,creditreport,loanapplications,andclosingdocumentsto
ensure compliance withinvestorunderwritingguidelines.Clearunderwriting conditionsandapprove
loansfor purchase byinvestor.Examine conditionsdisputedbysellersandresolve conditionissuesas
necessary.Workside byside withadvocatestosatisfysellers’request. Originatedandprocessedloans
incompliance withConventional,FHA,FHLMC,FNMA guidelinesforconformingandnon-conforming
programsand products.Extensive knowledgewithloanprocessinginSubprime,A,B&CPaper

3. Education
 Bachelorof Science,BusinessAdministration&HealthManagement(CumLaude)
 AmericanIntercontinentalUniversityWeston,Florida
 CertifiedatGoldCoastSchool of Real Estate (awaitingState Test)
Computer Skills
 MicrosoftOffice
 Adobe,Medical Terminology
 QualityAssurance,
 Artemis
 Orion
 SharePoint
 CampusVue
 InternetExplorer
 DesktopUnderwriting
 Confidential RecordsManagement
 PolicyAnalysis
 Empower
 Countrywide
 IndyMac
 LP Systems
Corporate Training Programs
 QuickBooks
 Appintell
 Oydessy
 ClosingDocs
 Mortgage Basics
 Processing
 Appraisal
 ARA SharePoint
 AcademicAdvising
 CustomerRelations
 Underwriting
 Welcome Calls