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This project report is basically to understand various phases of logistics and supply chain with reference to DHL Company.
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1. VANISH AHLUWALIA
Mobile: +91- 9711169069
E-Mail: V.Ahluwalia@hotmail.com
20+ years experience in “International Logistics,
Shipping & Supply Chain Management”, while
working with Shipping & Logistics Companies,
MNC Freight Forwarders, PSU & Conglomerates.
Abridgement
A result oriented professional who reflects pioneering
experience and year-on-year success; distinction of steering
improvement initiatives; focus on streamlining & managing
operations with proactive planning; introducing new concepts
& changes.
Expertise in implementing logistics services to enhance
process efficiency; leveraged entrepreneurial ability and skills
in translating corporate vision, overcoming complex business
challenges and delivering on high-impact decisions.
Showed competency in:
New business acquisition and value addition for
driving organizations objectives and goals.
Devising SOPs for business restructuring.
Identifying value added logistics services for
customers.
Maximizing productivity through streamlining
operations.
Focusing on CRM to improve customer service through
efficient operational processes to maintain higher standard of
quality to serve giant Retailers, Whole-sellers,
Exporters/Importers, Traders and Basic Cargo Owners.
Possess excellent relationship management skills coupled
with demonstrated communication and organisational
abilities. Experience of more than 20 years of working in
diverse set-ups and nationalities.
Areas of Expertise
* Shipping & Logistics Service Providers
* Buyer’s Consolidation
* Inland Container Dept/Freight Stations/Ports/Terml.
* NVOCC / LCL Consolidation / MTO
* Freight Forwarding, Customs clearance & 3PL
* Domestic Container Terminals
* Container yards & Warehousing facilities
* Infrastructure Logistics, Rail/Road operations
* Industry Expert/Guest Speaker at renowned
Universities
Domain
Planning, Setting up and managing Logistics solutions
Sales & Marketing of these Products
Development of IR for logistics business
Warehousing Management & Distribution
Commercial Operations
Process Set-up & Management
Leadership
Innovative in thought and solutions
Seasoned and effective speaker
Strategic planning and its effective implementation,
through available resources
Encourage collaboration and team building to
accomplish complex tasks
Directing teams and setting up KPI's to monitor
performances
Identify and develop talent by training, motivating and
delegating tasks
Experience Chronology
Allcargo Logistics Ltd.
Currently designated as Senior General Manager & Corporate Communication – INDIA
Overview As part of the Avvashya Group, Allcargo Logistics Ltd. is an integrated logistics multinational,
headquartered in India. Allcargo operates across 90 plus countries through 200 plus offices
globally. Its services comprise global Multimodal Transport Operations (NVOCC, LCL & FCL),
pan India CFS/ICD operations, Project and Engineering Solutions (Project Logistics &
Equipment Hiring Solutions), Ship Owning & Chartering and 3PL & Warehousing services.
Under the Avashya Foundation, Allcargo also supports numerous Corporate Social
Responsibility (CSR) initiatives, focusing on Natural Disaster Relief, Health Care, Education,
Women Empowerment, Sports and Environmental Sustainability.
Notable highlights of management and leadership success at Allcargo
(Awarded with “CMD Discretionary Award”)
Key Result Areas Meet Organisation’s set Annual Budgeted figures for Inbound and Outbound volumes at
each Region.
Keep the regional expenditures within budgeted allocation.
Maximize revenue through efficient operations through constant improvement.
Maximise productivity across all Depts. : Sales & Marketing, Customer Service, Operations,
Documentations and Accounts.
Design and implement Customer focused operation and practices in coordination
with Commercial and Operations Dept. using IT enabled systems.
Key
Responsibilities
/Duties
Prepare and implement the procedures and strategies to meet the set objectives.
Market the Company’s products to all potential customers, which include Manufacturer / Traders
- Exporters, Importers, Customs House Agents, Basic Cargo Owners and Buying Houses.
Monitor collection of Revenues and controlling Daily Sales Outstanding dues from customers.
Allocation of jobs/tasks amongst all Depts./Branches, viz. Sales & Marketing, Customer Service,
Documentation, Operations and Accounts at all locations and supervision of their work.
1
2. Establish and maintain Tariffs and Contracts for each customer.
Maintaining relationship with all Shipping Lines, Logistics Service Providers & Transporters and
ensuring the smooth movement of EXIM traffic.
Supervising Branch Heads of each Location to ensure profitability on all Business Lanes.
Ensure to submit various weekly, monthly and annual reports.
Communicate with Group’s Overseas offices for all commercial and operational practices.
Primary
Responsibilities
Responsible for execution of all Logistics services and products in the region.
Ensure continuous business growth at all locations in order meet the Annual Budget.
Ensure full compliance of Strategic procedures at all Regional locations.
Monitor and Support Organization’s services initiative across all Depts. viz, Operations,
Documentations, Customer Service, Account and Sales & Marketing, in improving processes.
Represent at Regional Strategic Meet.
Handling team of 100 personnel across the region.
Operational
executions
Corporate
Communication
Successfully achieving operational standard in continuously meeting Customer satisfaction.
Keep cost of operations within pre-set targets.
Heading Corporate Communication on PAN country by making associations with Apex bodies,
Chambers, Event Management Co., Media and various EXIM bodies.
The Growth Path
2009- 2012 Regional Manager, Seahorse Group
Responsible to head the Region for the following Business Models:
* Indian representative to Shipping Company ANL (Australian National Lines, a Group Co. of CMA CGM),
* Indian agent to Korean Shipping Company KMTC (Korea Marine Transport Corp.)
* Indian agent to South African Leasing Co. Textainer, a Global Container Leasing Co.
* Container Dept by the name Bay Container Terminal
* Freight Forwarding activities under the network and membership of Global Alliance Corp.
* Indian Ambassador to a major French port, Port of Le Havre
2007-2009 DGM, Adani Logistics Ltd.
Adani Logistics Limited (ALL) is Adani Group / Mundra Port & SEZ Ltd. ALL provides integrated logistics solutions for movement of
commodities. Towards its mission, Adani has secured an all-India license to manage container train operations on Indian Railways. In order
to provide pan-India multi-modal-logistics services, ALL has developed the facilities for movement of goods in containers by train, road and
sea. ALL is also developing logistics parks for providing various ground facilities, including aggregation, warehousing, holding, inspection,
custom bonding, stuffing/de-stuffing of Export import (EXIM) and Domestic cargo, and loading/unloading onto railway wagons.
Responsible to head the EXIM business operations of the Company to Handle Greenfield projects, Freight
station with Exports and Imports warehousing facilities to integrate with Logistics Park and other Indian Ports and
other hinterland locations through robust rail/road operations.
2005-2007 DGM, ”K” Line (represented by ULA)
"K"LINE (INDIA) PRIVATE LIMITED, a joint venture company between global Japanese shipping & logistics company, Kawasaki
Kisen Kaisha Ltd., Tokyo, Japan ("K"LINE) and leading Indian shipping agency, United Liner Agencies of India (Private) Limited,
Mumbai, India was incorporated in Mumbai, India on April 23, 2008. Headquartered in Mumbai, India, now "K"LINE (INDIA)
PRIVATE LIMITED manages all "K"Line's business activities in India and operates as a link to the worldwide "K"Line network. With
a network of owned offices and well-established agents across India, "K"LINE (INDIA) PVT. LTD. is committed to providing safe,
cost-effective and efficient shipping services for Liner, Containerised, Bulk, RORO (PCC), Oil and LNG.
Seahorse Ship Agencies (SSA) is part of Seahorse Group, a professional, diversified Group, founded in 1980. SSA
is amongst the country’s premier shipping agencies, with enviable brand equity.
SSA’s corporate infrastructure is backed by state of art IT solutions, management systems and processes. The
company offers significant and strategic services at all major Indian ports and Inland Container Depots (ICDs).
The company today represents some of the leading Lines in the International containerized trade.
2
3. Responsible to Head North India to promote K Line’s Ocean products. Jointly handled business volumes of CDS
(Century Distribution Services) in India.
2000-2005 Regional Sales Manager, P&O Nedlloyd
P&O Nedlloyd Container Line Limited was an Anglo-Dutch worldwide ocean-going container shipping line, with dual headquarters in
London and Rotterdam. P&O Nedlloyd held 6 percent of the worldwide industry market share, and Maersk-Sealand had 12 percent. The
joined company would undoubtedly be the largest shipping company worldwide, with approximately 18 percent of the world market share.
Responsible to head the Regional Sales Team and ensure consistent performance in all Trade Lanes, like
Europe, North & South America, Africa and ANZ. Also jointly sold services of P&O Nedlloyd Logistics (later called
Damco) for Buyers Consolidation.
1994-2000 Business Development Manager, TATA NYK Transport Systems Ltd.
TATA NYK was a joint venture between Tata Tea Ltd. And NYK Line set up in 1002, aims to be a leading player in the Liner shipping
segment on a global scale offering innovative freight solutions.
Served in Operations, Customer Service/Documentation and Sales, also independently handled the start-up
operations of OCS (Orient Consolidation Services, now called NYK Logistics) in India. Handled major Japanese
accounts like Sony India and major Trade Lanes like India – North America, ANZ and Far East.
1993-1994 Operations Executive, APL
APL is a wholly-owned subsidiary of Singapore-based Neptune Orient Lines, a global transportation and logistics company. APL
one of the world’s leading ocean carriers, offers more than 80 weekly services and call ports in over 95 countries worldwide. We
provide container transportation and value added supply chain management services through our international shipping network
which combines high-quality intermodal operations with state-of-the-art information technology, equipment and e-commerce.
Served in Operations Dept. to handle all operational activities at all ICDs and Ports, from booking, container
allotment , carting , stuffing/sealing , railing , till vessel connection and coordinating with destination on smooth
delivery of goods, ensuring all global compliances and standards. Also assisted group company American
Consolidation Services (now called APL Logistics) in carrying out their all operations.
1992-1993 Asst. Executive, Container Corporation of India Ltd. (CONCOR), a Govt. of India Enterprise:
Container Corporation of India Ltd. (CONCOR), was incorporated in March 1988 under the Companies Act, and commenced operation
from November 1989 taking over the existing network of 7 ICDs from the Indian Railways. From its humble beginning, it is now an
undisputed market leader having the largest network of 62 ICDs/CFSs in India. In addition to providing inland transport by rail for containers,
it has also expanded to cover management of Ports, air cargo complexes and establishing cold-chain. It has and will continue to play the
role of promoting containerization of India by virtue of its modern rail wagon fleet, customer friendly commercial practices and extensively
used Information Technology. The company developed multimodal logistics support for India’s International and Domestic containerization
and trade. Though rail is the main stay of our transportation plan, road services and also provided to cater to the need of door-to-door
services, whether in the International or Domestic business.
Handled all operations at Asia’s biggest Inland Container Depot, ICD TKD (Tughlakabad), at New Delhi, a
Customs Bonded facility with Import and Exports Warehousing Management System. Carried out Container Yard
Management and Rail Logistics, integrating with major Indian Ports. Dealt with Shipping Companies,
Transporters, Customs Brokers, Surveyors, Exporters, Importers and Freight Forwarders.
Personal Snippets Personal Snippets
Date of Birth : 23 November, 1968
Address : A -8 / 141, Kalkaji Extn, New Delhi: 110019, India
Mobile : 91 9711169069 / 011 32988563
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4. E Mail ID : V.Ahluwalia@hotmail.com
Languages Known: English, Hindi and Punjabi
Acad Academic Credentialsemic Credentials
University of Delhi, New Delhi 1986-89
o Bachelor degree in Sciences.
Apple Industries Ltd., New Delhi 1988-89
o Diploma in Computer Sciences.
Annamalai University, Chennai 1991-92
o Post Graduate in Materials Management.
Indian Institute of Foreign Trade, New Delhi 1996-96
o Shipping Orientation for Export Executives
The Chartered Institute of Logistics & Transport (CILT) 2012
o Chartered Member (CMILT)
I IT Skills: Knowledge of MS office (Excel, Word & Power points), operate Company’s Global systems E-Freight
systems E-Freight
Industry Industry Interface / Trainings to
Department of Management Studies, IIT New Delhi
Delivered lectures on “Documentation and Operation in Containerised Ocean Freight” on the invitation from the president
of NISAA (North India Streamers Association) at New Delhi in 2013.
Amity University, New Delhi
Adani Knowledge Centre, Gurgaon
Int’l Management Institute, New Delhi, had an opportunity of delivering Guest Lecture on "Emerging Trends in Logistics and
Supply Chain" held at IMI, New Delhi on October 23, 2009. Industrial Expert to “Institute of Logistics and Aviation
Management. Adjudged by leading magazine Cargo Talk in their July, 2011 edition under "Young & Emerging"
Entrepreneurs & Professionals from Logistics sector. Article published in Cargo Talk under Guest Column "Logistics
Industry in India". . Written article published in "The Times of India" newspaper, Education Times dated June 22nd,
2009 under section "Market Mantra", on “Logistics - a Logical Choice of Career”.
4