This document discusses motivating employees and quality management training. It explains that while money is important, other factors like the work itself, achievement, advancement, and recognition are also important for motivating employees. It then discusses ISO 9001:2015's focus on planning, prevention, and people. Quality management training can help address skills gaps, succession planning, improve reputation, boost productivity, and reduce costs while retaining skills and knowledge. Blended learning provides a flexible way to meet industry and individual learning needs through expert-led training, online resources, and structured self-study.

1. Learning at
work

2. Great employees may come to work to
earn money, but money is not always
enough to keep them motivated.

3. Motivating factors
The work itself
Achievement
Advancement
Recognition
Growth

5. The three Ps
ISO 9001:2015 looks less at final inspection,
more at
planning
prevention
and people.
With a renewed focus on training and
competence.

6. Planning
The company understands its strategic
purpose, customer requirements and resource
requirements.
The company understands the consequences
of nonconformity.

7. Mistakes are not free. Somebody makes them
and they get paid to do it!
Prevention

8. People
Everyone understands their contribution to the
vision, values and goals of the company.
Everyone understands the consequences of
nonconformity.
Train the whole team.

9. Benefits of workplace training
Training and development can:
• Help to address skills gaps
• Help with succession planning
• Improve reputation
• Boost productivity
• Reduce costs
• Retain key skills and knowledge

10. Blended learning
Industry requirements and individual learning styles
vary.
Blended learning provides a flexible, adaptable
solution to meet those needs.
• Expert-led training
• Online resources
• Structured self-study

11. Blended learning

12. Quality management training
Our CQI and IRCA approved courses cover a range of topics
from problem solving through to risk management.
Designed to be delivered flexibly, over a set number of
hours per course.

13. Quality management training