KCM Performance trains and coaches individuals and organizations to help unlock business value by optimizing human potential and performance. They offer customized corporate training solutions delivered by experienced industry experts. Their training programs cover a wide range of topics and are designed for different experience levels. KCM aims to provide clients with exceptional returns on their training investments through long-term partnerships.
Silent Edge, The Sales Performance Authority, short credentialsRussell Ward
This is a short credentials presentation from Silent Edge, The Sales Performance Authority, highlighting some key resullts from the Cranfield/Silent Edge report showing how top sales people in the UK have lacked the investment in their skills. It also contains examples of our reports and some amazing statements of the ROI and growth clients have had.
Silent Edge, The Sales Performance Authority, short credentialsRussell Ward
This is a short credentials presentation from Silent Edge, The Sales Performance Authority, highlighting some key resullts from the Cranfield/Silent Edge report showing how top sales people in the UK have lacked the investment in their skills. It also contains examples of our reports and some amazing statements of the ROI and growth clients have had.
Personal selling and sales force management- Importance and training methods Antara Rabha
A brief about Personal selling and sales force management- Importance and training methods.
Basic concepts and clear understanding. all the Various methods of recruitment-offline as well as online methods and various types of training such as an internship, apprenticeship etc.
The future of sales recruiting | FPG - Forrest Performance GroupMH Riad
THE PROVEN BENEFITS OF CHOOSING OUTSIDE
RECRUITING
REDUCED TIME-TO-FILL AND COST
Outsourced recruiting allows you to streamline your recruiting process, allows your employees time to focus on building your company (not on interviews and resumes), and dramatically reduces cost incurred by turnover.
IMPROVED CANDIDATE QUALITY
The best recruiting services save you time and dramtically increase your ability to hire top quality candidates through assessment-based hiring that cuts out bias.
SCALABILITY
Outside recruiters save companies an average of 20 hours of productivity per week on hiring activities. Pouring those hours back into your business allows you to scale faster and put your focus where you need it – on your growth
EXPERTISE
The best recruiting companies have years of experience in a variety of different industries, providing you with much-need perspective and an advisor to help you make the right hiring decisions all along the way.
www.fpg.com
Brandoos Inspiration: "How to develop an Employer Brand"Tobias Ammann
Developing an impactful employer brand.
This Brandoos Teaser “Employer Branding” captures the essentials of Employee Value Proposition (EVP) development. It provides you the necessary knowledge, assignments and work templates to develop an EVP for your company.
The EVP framework you are about to develop defines how your company is positioned on the job market vis-a-vis existing and future talents and thus helps you build an effective foundation for employee recruiting and retention.
Presentation for the Burstiness satellite at CCS'16 AmsterdamMikko Kivelä
Slides for the presentation "Estimating inter-event times distributions from finite observation periods" which I gave at the Burstiness satellite at the Conference on Complex Systems 2016 Amsterdam. See https://burstinesssatellite.wordpress.com
Personal selling and sales force management- Importance and training methods Antara Rabha
A brief about Personal selling and sales force management- Importance and training methods.
Basic concepts and clear understanding. all the Various methods of recruitment-offline as well as online methods and various types of training such as an internship, apprenticeship etc.
The future of sales recruiting | FPG - Forrest Performance GroupMH Riad
THE PROVEN BENEFITS OF CHOOSING OUTSIDE
RECRUITING
REDUCED TIME-TO-FILL AND COST
Outsourced recruiting allows you to streamline your recruiting process, allows your employees time to focus on building your company (not on interviews and resumes), and dramatically reduces cost incurred by turnover.
IMPROVED CANDIDATE QUALITY
The best recruiting services save you time and dramtically increase your ability to hire top quality candidates through assessment-based hiring that cuts out bias.
SCALABILITY
Outside recruiters save companies an average of 20 hours of productivity per week on hiring activities. Pouring those hours back into your business allows you to scale faster and put your focus where you need it – on your growth
EXPERTISE
The best recruiting companies have years of experience in a variety of different industries, providing you with much-need perspective and an advisor to help you make the right hiring decisions all along the way.
www.fpg.com
Brandoos Inspiration: "How to develop an Employer Brand"Tobias Ammann
Developing an impactful employer brand.
This Brandoos Teaser “Employer Branding” captures the essentials of Employee Value Proposition (EVP) development. It provides you the necessary knowledge, assignments and work templates to develop an EVP for your company.
The EVP framework you are about to develop defines how your company is positioned on the job market vis-a-vis existing and future talents and thus helps you build an effective foundation for employee recruiting and retention.
Presentation for the Burstiness satellite at CCS'16 AmsterdamMikko Kivelä
Slides for the presentation "Estimating inter-event times distributions from finite observation periods" which I gave at the Burstiness satellite at the Conference on Complex Systems 2016 Amsterdam. See https://burstinesssatellite.wordpress.com
SoaringEagles Learning is an innovative talent development company.
Mission: Helping individuals be successful by making them purpose driven and confident.
Training and consulting firm rendering its services to public and private sector organisations. Offering life/soft skills training alongwith software and outbound training. We specialize in making a tailor made program according to the client requirements.
Training and consulting firm rendering its services to public and private sector organizations. Offer life/soft skills training alongwith software and outbound training. Its a tailor made program according to client requirements.
We enable game-changing leadership and organisational growth.
SHAPE THE MINDSET, SKILLS, BEHAVIOURS AND STRATEGY NEEDED TO SUCCEED IN THE NEW ECONOMY.
Imagine a workplace where everyone is united behind a bold vision, where capability and culture drive continuous innovation, customer-centricity and expanding demand; it’s every company’s next-generation advantage.
With Perform IQ™ we help you build the foundations of that advantage, tailoring our solutions to fit your unique business reality.
From Series A to ASX 200, we are recognised for developing outstanding leaders, championing diversity and a new partnership model, focused on developing deep, impactful and trusted relationships.
Our difference is we guarantee results at every step of your journey:
Leadership Development - focused on the mindset, skills & behaviours needed to succeed in the New Economy
Executive Coaching - fusing empathy & listening with provocation, geared towards accountability for results
Team Building - programs for creating shared patterns, skills, behaviours & goals for long-term success
Growth Strategy - facilitation for setting direction, action-orientated planning & commercial execution
Health & Wellbeing - programs to beat burnout, boost morale & build physical & mental resilience
Cultural Engineering - in-house vision & values workshops, to drive innovative P&C initiatives
Sales training programs part of Leadership Development Training are your organisation’s growth reinforcement. Let’s learn about leadership development training or leadership training programs through this post.
https://www.yatharthmarketing.com/leadership-development-training-your-organisations-growth-reinforcement/
2. KCM Performance trains, consults and coaches people to help
organizations unlock business value by optimizing individual
potential and organizational performance.
Founded and led by our Managing Director, who has been in the
training and education industry for many years, had built a
reputation for offering high-quality training delivered by only
experts with genuine practical and applicable experience.
All of our trainers are real-world industry practitioners turned
trainers. Our corporate training solutions can also be customized
to address your unique challenges and developed on demand,
fostering development for professionals everywhere.
Our 360 solutions cover a broad range of program areas to enable
tactical and strategic skill that solves immediate on-the-job needs
and also align with your organizational goals.
Our extensive portfolio of public seminars and programs are
designed for all experience levels, covered everything from
general concepts to specific program area, processes or
techniques.
We Grow your Business by Growing Your
People
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3. Our Advantage
Mystery Shopping
Training & Development
Customized Training
Post-Training Review
In KCM Performance, whether you are an individual attending one of our public seminar or a
team receiving on-site training at your company, you will certainly experience quality and proven
training from leading experts in the field. KCM performance promises to keep our clients coming
back again and again.
Flexible Solutions
In reality . Only through multiple delivery methods and customized training programs for
corporate clients, allows learning solutions to best meet the needs of all our customers.
Collaborative Way
We will work with you to develop a relevant, applicable and practical solutions that customize to
address the challenges specific to your company.
Trusted Partner
KCM Performance aims to provide our clients to enjoy exceptional return on investment,
resulting in long term partnerships.
Extending Value Beyond Classroom
Training rarely starts – or finishes – in the classroom. Remember, the world is the classroom.
KCM Performance offers a full suite of solutions designed to help your company establish
targeted talent development objectives, improve existing work processes, put learned
knowledge into work, ensure skills are reinforced and the real value of training is realized.
3
4. Welcome to KCM Performance
We grow your business by growing your people.
KCM Performance provides unique in-house, off-site and public leadership development and
management training courses across Asia Pacific.
We can customize our training to suit your organization's needs, whether that is sales,
marketing, leadership skills, business communication skills, personal effectiveness, upselling at
Front Office, MICE and hotel service operations courses.
All participants of our management and leadership training courses will take back with
something specific to them that will make a real difference in their workplace or individually.
We work with clients from the public, private sector, small start-ups to multi-national
corporations.
4
5. At KCM Performance, we are always moving
forward…
………..updating and expanding our offerings beyond what is represented in this booklet.
For a more comprehensive understanding of our solutions and programs, please contact
us now.
5
6. Customized On-Site Corporate Training Solutions
We curate one of the best programs in KCM Performance, based on the real industry challenges
of today with a focus on developing trends. We also offer a truly comprehensive, customized
corporate training solutions.
Programs can be customized to
each client's unique need.
Our public or internal seminars
provide a strong foundation of
skills that we encourage to be
built upon by practice. On-going
training reinforces acquired skills,
ensuring that participants have
fully and appropriately interpreted
the material and can correctly
apply what they have learned
once training has ended.
Investments in corporate training
are among one of the most
concern.
Although, learning can turn into
actions and drive results, yet many
executives still see them as
expenses instead of drivers of
revenue and efficiency.
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7. Immediately Applicable, Practical and Focused
Every program is unique. Each course is to address different challenges, goals and skill sets to
the individual or organization You or your company will benefit from our programs as they
focus on results, where professionals gain the tools they need to enhance capabilities and drive
success.
Our workshops are highly
interactive and inspire participants
learn by doing (not lecture-based).
Participants can digest our training
materials and share genuine
concerns through with a mix of
short lectures, team discussions,
varied activities and role-play
exercises.
7
8. What Makes KCM Performance Different?
Training, whether driving profit or driving costs, ultimately defines the future and sustainability
of any company. In order to optimize your investment in human assets, we will map out the
criteria with you, that impact the ROI.
Training by experts not facilitators
Our experts not only familiar with the
challenges and solutions, they bring our
programs to live by sharing their "war
stories" .
We aim to build relationship
We build ethics and that make us
different and unique. The success of
our business will build on fostering
loyal partnerships with our clients
rather than extracting short gain.
With every client, we strive to build
long term relationships based on
clarity, approachability and trust.
Post training evaluations
We do not end our relationship after
the training. We will help you to
evaluate your employees who had
attended our training.
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9. Introducing a total solution to
raising training ROI
Mystery shopping
Training budget insights
Impact of employees skills
Sustainability
Training portfolio optimization
Raising Return On Investment
Organization wants to know that the money they are spending on training is correctly and well
spent. Often, they want to know that they are getting a desired or sufficient return on their
training investment (ROI). Improvement factors likely include but not limited to, increased
productivity, reduction of cost and improved employee retention.
9
10. Our Resource Collections
Browse our resource collections and check if they support your training and likely able to apply
the knowledge and skills you have learned.
Sales & Marketing
Finding Gold: Prospecting for Sales Lead like a Pro
The Fundamentals of Hotel Sales : Overcoming Hotel Sales “Lead Fatigue”
Hotel Sales: It is Easy to Identify the Right Customer
The Next Source of MICE Revenue through “UP-SELLING” and
“CROSS-SELLING”
The Relationship Advantage: Connecting with Customers and Increasing
Sales
How to Turbocharge Your Strategic Account Management?
How Clienteling Strategies Increase Revenue And Customer Retention?
Fundamentals of Customer Centricity
Turning your Contacts to Contracts through Successful Upselling
An Authentic Customer Experience That Builds Brand Success
Are You Building an “Order Taker” or “Solution Maker” Environment?
Leadership & Personal Effectiveness
How to Deliver Exceptional Value to Today’s Busy Customers?
Strategic and Analysis in Business Planning
What It Takes a Leader to Lead?
Leading People to Work Together as a Team
Effective Team Leadership
Practical Strategies for Supervising Sales Team
The Voice of Leadership: How to Inspire, Influence and Achieve Results
Coaching Skills for Leaders
It Is Not My Fault, But It Is My Problem – Building Commitment &
Teamwork In The Work
Train the Trainer
Effective Handling of Complaints Made to Your Organization
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11. Business Communication & Presentation Skills
The Professional Proposal: Make It Sells
We Can Work It Out: Negotiation with Influence and Persuasion
Social Media Advocacy Strategies
The High-Level Business Impact of Social Media
From Inspiration to Incorporation: Writing a Business Proposal
Perfect Pitch: Crafting and Delivering Effective Sales Presentations
Presentation Strategies for Managers
Creating Better Customer Experience and Improved Contact through
Effective Communication
Using Positive Communication to Empower and Develop People
Up-selling at Front Office & Reservations
Increasing Revenue through Upselling at Front Desk
MICE & Hotel Service Operations
Storytelling is Key to Hotel Sales Success
How to Skyrocket your Hotel Career to become a True Superstar?
Developing Competencies in MICE Sales
Secrets to Successful Event and Conference Sales
Breaking into Hospitality & Play Up Your Passion
Managing Upset Customers & Service Breakdowns
Increase Your Restaurant Revenue through Creating Returning
Customers
Managing Front Office Operation Effectively
A Role of a Manager in Housekeeping in the Hotel Industry
Skilled Housekeepers Go Beyond the Basics—Are You Ready for that
Difference?
11
12. All information stated in the brochure is correct at time of printing and subject to
change without notice. All contents may vary from time to time.
enquiries@kcmpeformance.com
www.kcmperformance.com