The document discusses the role of cloud computing within the government sector, highlighting its categories (public, private, hybrid) and advantages such as cost savings and increased efficiency. It outlines steps for migrating to cloud computing and key performance indicators for evaluation, including security, cost-effectiveness, and flexibility. Challenges such as security issues and training needs are noted, along with recommendations for successful implementation through cooperation and the establishment of a government-controlled cloud infrastructure.

1. Cloud Computing in Government Sector: Indicators and Issues Vaishali Rana Deputy Director(IT) Delhi Electricity Regulatory Commision [email_address]

2. Cloud Computing - General View Style of Computing – Massive scalable IT related capabilities are provided “ as a service” using internet technologies. Service applications and data storage delivered online through powerful servers. Types of Cloud- Public, Private and Hybrid Cloud

3. Cloud Computing- Categories Infrastructure-as-a-Service Storage -as-a-Service Platform-as-a-Service Software-as-a-Service

4. Advantage of Cloud Computing Economies of Scale and Competitive Advantage Shift from CAPEX to OPEX Organization can devote more time and energy to their core area. Cost Savings and optimum use of IT infrastructure. Increase efficiency of IT and other staff. Promotes data sharing and lowers Data Duplication.

5. Present Scenario of Cloud Computing Source : Zinnov Assesment Study 2010

6. Steps in Migrating to Cloud Computing Establish Need and Constitute a Committee Identify the objectives Decide on technological and financial issues Develop a cost/benefit and risk evaluation framework Prepare Request for Proposal(RFP) Evaluate the cloud service provider

7. Key Indicators for Evaluating Cloud Computing Indicators Description Security/ Reliability Extent to which unauthorized access of data is stopped Accessibility Extent to which data is available at various geographic location Cost Effectiveness Extent to which various cost like labor cost, power cost, hardware cost etc. is reduced Agility/Flexibility Extent to which IT infrastructure respond to changing business needs of the organization Server Quantity Extent to which number of servers has been reduces after adoption of cloud Server Utilization Extent to which server storage utilization rate is increased Service Excellence Extent to which organization devote more time to increase efficiency in their core activities instead of IT

8. Challenges in Implementing Cloud Computing Security and Privacy Issues Building robust disaster recovery package for cloud Identifying functional area to be migrated on cloud Training of personnel at all level and Sustain top level support Developing expertise in specifying, negotiating and managing service level management Handling employees resistance to change and Upgrading human capital in the area of cloud computing

9. Recommendations and Conclusion Successful Implementation to cloud computing requires cooperation between various departments of Government. Establishment of G-Cloud under the control government agency like National Informatics Center. Migrating to the cloud in modulated fashion to eliminate risk. Handle vendor hesitation and making the system a joint venture between the cloud service provider and Government. Cloud Computing will increase p-government(participatory government) having all public information on the cloud.