Sustainable cities

2. 2
India’s largest outside of hospital healthcare company

3. Our Journey
3
2013 2015 2016 2018 2019
Launch of Home
Healthcare In India
Offering 2 Services
–
Physiotherapy &
Nursing
Acquires Medibyz
& Health Mantra
Starts Medical
Equipment &
Pharmacy services
Diagnostic services
Expansion in 22
cities
First Ad Campaign.
Wellness services-
nutrition
counselling
Launch of
Specialty care
services-
ICU@Home
Comprehensive
Healthcare Solutions
Portea InControl-
Diabetes solution
Health Prime-
Eldercare packages
• Frost & Sullivan Award-2015
• NDTV Unicorn Award-2016
• Emerging Health Brand of the Year-2016
• CX Innovation Champion-Bengaluru Hot 50 -2018
• Best Tech in Healthcare- TechCircle Award -2018

4. Drivers for increasing demand
Increasingly ageing population
120mn+
Number of Indians aged 60+ yrs
in 2015
51%
Old-age deaths caused by
chronic disease in 2016
Increasing prevalence of
chronic disease
40%
Hospitalizations caused by
chronic disease in 2015
31%
Health insurance
penetration in 2015,
providing huge potential for
healthcare spending growth
Rising disposable incomes
increasing propensity to hire outside
help
Awareness of homecare cost
savings relative to hospitalization
Increasing urbanization and
working couples in population
Percentage of GDP spent
on healthcare in 2015,
rising to 5.8% in 2020
Middle class population in
2016, projected to double
in next 10 years
Greater need for care
Confluence of
market forces
Demand for consistent & quality
care
Increasing affordability
260+ mn
4.2%
Openness to outsource services
to improve quality of life

5. Covering outside hospital care continuum enabled by
state-of-art technology and data infrastructure
Custom EMR System
for patient record
management
Leveraging technology to deliver care efficiently
Live clinician tracking
to ensure SOP
compliance
Intelligent scheduling to
maximize clinician
utilization
Automated care plans
personalized for each
customer
Home Healthcare Offerings
Equipment
Specialty
Pharmacy
Post operative
care
Doctor
Consultations
Mother & Baby
Care
Nursing
Attendant
Physiotherapy
Primary Care
Post-Operative Care
Chronic Disease Management
Elder Care
Care Segments
Diagnostics

6. Critical Care at Home- Key Drivers
• Care setup at home including all devices/bed etc
• Manpower (All Nurses / Paramedics)
• Administration of Physician’s care plan
• Co-ordinate with Physician in charge for changes / updates to care plan
and 24x7 patient monitoring
6
Monitors, Devices, Monitoring app at Home
Remote access to
treating physician
Patient monitoring by
Portea clinical team
24x7 Tele monitoring

7. Outcome – Quality of Home Health Care
16%
10.12%
USA Avg*
Portea
Re-Hospitalization %
Out of 474 Portea Patients during the period
of Jan’19- Jun’19, Patients Re-Hospitalized
Patients on
Oxygen Therapy
Patients on
Mechanical
Ventilation
Patients with Compromised Respiratory
Function
34%
66%
Out of 201 Portea Patients during the period of
Jan’19- Jun’19
67% Weaned Off
30% De-Cannulation achieved
Out of 69 Patients on Ventilator
Out of 147 Patients on Tracheostomy
US National Average Re-Hospitalization as
Benchmarking
*Source: Centers for Medicare & Medicaid Services, Medicare Home Health Compare
Home Health Chartbook 2018: Alliance for Home Health Quality and Innovation
Avalere Health, September 2018

8. Key Stakeholder benefits
Benefits to Hospitals Benefits to Pharma Companies
Benefits to Insurers
Benefits to Corporates
Better clinical
outcomes, lower
readmission rates for
patients through post-
hospitalization care
Doctors continue to
monitor patient
health, Portea aids in
superior recovery
Provide insights on customer
behaviour and ensure adherence to
prescribed treatment plans
Improved employee health with no lost
productivity & convenience of
corporate medical rooms
Tying in home care with insurance
plans ensuring good customer health,
lower hospitalization claims
Benefits to Doctors & Diagnostic Cos.
Increased ARPOB,
lower length of
patient stay
Diagnostic labs
expand their
customer base
Healthcare
service
providers
Allied
healthcare
players
Benefits to Practitioners
More job opportunities
with a well defined
career path
Safe and respectful
treatment at
workplace

9. Partnerships
70+
HOSPITALS
10+
PHARMA CO.
35+
CORPORATES
5+
INSURERS
EISAI

10. Pan-India Presence
Kozhikode
Kolkata
Hyderabad
Bengaluru
Chennai
Lucknow
Mumbai
Pune
Jaipur
Ahmedabad
Indore
Chandigarh
Gurugram
Vijayawada
Kochi
Full service
Partial service
Pune
Kolkata
Lucknow
Delhi
Bangalore
Jaipur
Chennai
Hyderabad
Chandigarh
Bhubaneshwar
Guwahati
Imphal
Patna
Delhi
Noida
Ahmedabad
Mumbai

11. 11
Customer Acquisition
• Lead Management System
• Cloud Telephony, fast turnaround
• Optimized Website
• Landing Pages Customer Experience
• Appointment Update Communication
• Payment tracking and management
• Self Service
• Guidance on progress
Delivery Excellence
• Optimal Assignment
• Clinician App
• Clinician Tracking
• Drive Efficiency
Medical Data Capture
• Treatment Plans
• Medical forms
• Rules based capture
• Notifcations and Reminders
• Charting captured data
Technology Focus Area

12. Homecare supports your quality of life

13. Make your lifestyle easier