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1
Implementation of
Online Safety Incident Reporting System
in a Tertiary Care Teaching Hospital
Dr. Bijoy Johnson,
Junior...
2
Introduction
• 86% of hospital safety incidents go
unreported
• 28 of 40 reported events led to investigations
• 5 led t...
3
• Study site: 2000 bedded tertiary care teaching
hospital
• Pre-existing paper based system evaluated
• Process mapping ...
4
Login
5
Homepage
6
Incident reporting
7
8
Incident list
9
Review & Delegation
10
Root cause analysis
11
Certification
12
• Accessible via the hospital intranet
– Rapid reporting
• SMS notifications
– Instant communication to all stakeholder...
13
• Faster implementation of corrective and
preventive actions
• User friendly software
– Acceptance by hospital staff
• ...
14
Thank You!
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Implementation of Online Safety Incident Reporting System in a Tertiary Care Teaching Hospital by Dr. Bijoy Johnson

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Implementation of Online Safety Incident Reporting System in a Tertiary Care Teaching Hospital by Dr. Bijoy Johnson, Dept. of Hospital Administration, KMC Manipal, India

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Implementation of Online Safety Incident Reporting System in a Tertiary Care Teaching Hospital by Dr. Bijoy Johnson

  1. 1. 1 Implementation of Online Safety Incident Reporting System in a Tertiary Care Teaching Hospital Dr. Bijoy Johnson, Junior Resident, Dept. of Hospital Administration, KMC Manipal. Bijoy Johnson1, Arun MS2, Somu G3 1Junior Resident, 2Assistant Professor, 3Professor & Head Department of Hospital Administration, Kasturba Medical College – Manipal, Manipal University.
  2. 2. 2 Introduction • 86% of hospital safety incidents go unreported • 28 of 40 reported events led to investigations • 5 led to policy changes Hospital incident reporting systems do not capture most patient harm – Report by Office of Inspector General, Health and Human Services (Jan 2012)
  3. 3. 3 • Study site: 2000 bedded tertiary care teaching hospital • Pre-existing paper based system evaluated • Process mapping was done • The limitations of the system were identified • Input from the hospital staff • Web based platform designed by in-house IT department Methods
  4. 4. 4 Login
  5. 5. 5 Homepage
  6. 6. 6 Incident reporting
  7. 7. 7
  8. 8. 8 Incident list
  9. 9. 9 Review & Delegation
  10. 10. 10 Root cause analysis
  11. 11. 11 Certification
  12. 12. 12 • Accessible via the hospital intranet – Rapid reporting • SMS notifications – Instant communication to all stakeholders • 84% of the incidents were tracked by safety committee on the same day of occurrence • 100% reports reviewed within the defined time frame Results
  13. 13. 13 • Faster implementation of corrective and preventive actions • User friendly software – Acceptance by hospital staff • Digital data capture – Easy analysis and creation of custom reports – Baseline for assessing the impact of patient safety initiatives Conclusion
  14. 14. 14 Thank You!

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