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UX at HP Enterprise
This document summarizes a presentation on user experience (UX) at HPE Software. It discusses the changes in UX and how it will impact work, outlines a 7-step process to improve UX from problem to solution using a case study, and presents a practical UX toolkit. It then details the UX process from strategy to implementation using stakeholders at each stage. It also summarizes a redesign case study of the WebInspect tool, walking through the UX stages of research, story, concept, and design.
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UX at HP Enterprise
- 1. USER EXPERIENCE at HPESOFTWARE David Ismailov Sr. User Experience Expert
- 2. David Ismailov Sr. UserExperience Expert Cross HPE UX Group @dima_david
- 3. MAIN TOPICS • TheChanges in User Experience and how it will impact us • From problem to great user experience in 7 steps - the WebInspect case study. • Practical UX Toolkit you can use.
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- 15. HPE VISION One Story.One Application. Endless Possibilities.
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- 17. UX at HP UXat HPE Software
- 18. “User Centered Designis a framework of processes that focuses on the real needs of the user throughout the multi stage problem solving process.” UCD – USER CENTERED DESIGN
- 19. DELIVERABLES / STAKEHOLDERS STRATEGY 1.Long term vision & Guiding principles 2. Define Project scope. 3. Project goals - what the organization is hoping to achieve with this project. • BU Leadership • PM • UX • PFS RESEARCH 1. Map personas / Users 2. Customer problems? 3. Competitive landscape 4. Industry standards 5. Opportunity to innovate – Competitive advantage • UX • PM • PFS STORY 1. Defining key use cases 2. Validating with customers 3. Cutting down the core scope (MVP) • UX • PM • PFS • BU Leadership sign off CONCEPT 1. Sketching a mockup concept including interaction model, key elements and navigation 2. Short usability testing with customers • UX / UI • PM • PFS • BU Leadership sign off
- 20. DELIVERABLES & KEYSTAKEHOLDERS DETAILED DESIGN 1. Detailed wireframe 2. UI Components 3. Gestures 4. Responsiveness 5. Full design 6. Start implementation with dev • UX / UI • DEV • QA • PM • PFS • Technical writer IMPLEMENT 1. Follow up implementation and adjust design as needed • UX / UI • DEV • QA • PM • PFS • Technical writer STABILIZE AND DEPLOY UX/UI – QA of final deliverable • UX / UI • DEV • QA • PM • PFS • Technical writer
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- 26. JOHN Security Manager STANLEY Security Tester ASHLY QAEngineer PERSONAS /USERS
- 28. PERFORMANCE DELIGHTERS BASIC NEEDS EXTREMLY SATISFIED NEUTRAL NOTSATISFIED LOW INVESTMENT HIGH INVESTMENT THE KANO MODEL
- 29. PERFORMANCE DELIGHTERS BASIC NEEDS EXTREMLY SATISFIED NEUTRAL NOTSATISFIED LOW INVESTMENT HIGH INVESTMENT THE KANO MODEL
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- 35. DETAILED / VISUALDESIGN
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- 38. Leading experts fromacross the High tech industry and academy, sharing knowledge and best practices in short 20 minute TED format talks. Live steamed World Wide! 2500 People attended live!
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