The document discusses using social media to address challenges related to recruiting, talent management, and morale during tough economic times. It recommends using social media for two-way conversations to achieve retention and recruitment goals. Specifically, social media can be leveraged to build morale during layoffs, guide millennials through their first recession, retain top performers, and recruit specialized talent. The key is determining your objectives and using social media tools like blogs, crowdsourcing, and online communities to engage stakeholders, demonstrate leadership, and foster open communication.