Social media has both positive and negative impacts on well-being. While it allows for connection, it can also lead to anxiety, depression, and poor self-esteem. Frequent social media use is linked to higher rates of anxiety from fear of missing out and comparing oneself to others. It also correlates with increased feelings of isolation, insecurity, and depression from viewing curated versions of others' lives. Additionally, social media influences body image and self-esteem as people seek validation through likes and compare their appearances to unrealistic standards online.
This document summarizes a focus group study on high risk social media behaviors among female Quinnipiac University students. The study aimed to understand what behaviors students consider high risk and create awareness. Key findings included that sending nude/scandalous photos, cyberbullying, nudity/profanity, and drinking photos were seen as high risk. Students discussed being more cautious posting after drinking and removing past photos and names for future career prospects. The discussion concluded with students aware of social implications and wanting to delete past risky photos.
This is a handy user guidance on social media usage. key points and details on why one should be careful as well as responsible on social media is stated here.
Debummerfication: Encouraging Authenticity Through Attitude ManagementAmma Marfo
The document discusses the increasing negativity seen on social media and its effects. It notes that social media was not designed for negativity and outlines some common negative responses seen, such as unfriending. It then discusses perspective and encouraging positivity as alternatives. The document also examines the effects of too much negativity, including on one's job search prospects. It proposes the ARMS model of how to respond through acting, responding, modeling, and showing positivity as a way to help counter negativity on social media.
Social media has both positive and negative impacts on well-being. While it enables connection and sharing, it can also lead to anxiety, depression, poor self-esteem and weakened relationships. Comparing oneself to others on social media often causes insecurity and isolation outweighs benefits of interaction. Society must prioritize real-world interactions over social media to maintain well-functioning communities.
People are more likely to believe information that confirms their existing biases and values. They will search for, remember, and give more weight to information that supports their preconceptions while ignoring contrary information. Additionally, negative information has a greater impact on people than positive information of the same intensity. Most people also exhibit a bias blind spot, recognizing the influence of biases on others but not seeing their own biases. They tend to anchor their judgments on initial information and have difficulty adjusting away from the anchor, even when presented with more accurate data.
Social media has both positive and negative impacts on well-being. While it allows for connection, it can also lead to anxiety, depression, poor self-esteem and body image issues. Frequent social media use is linked to higher rates of anxiety, depression and feeling socially isolated. Seeing curated versions of others' lives can increase feelings of envy and decrease self-worth. The rise of social media has also corresponded with a decline in face-to-face interactions, which are important for well-being.
Social media has both positive and negative impacts on well-being. While it allows for connection, it can also lead to anxiety, depression, and poor self-esteem. Frequent social media use is linked to higher rates of anxiety from fear of missing out and comparing oneself to others. It also correlates with increased feelings of isolation, insecurity, and depression from viewing curated versions of others' lives. Additionally, social media influences body image and self-esteem as people seek validation through likes and compare their appearances to unrealistic standards online.
This document summarizes a focus group study on high risk social media behaviors among female Quinnipiac University students. The study aimed to understand what behaviors students consider high risk and create awareness. Key findings included that sending nude/scandalous photos, cyberbullying, nudity/profanity, and drinking photos were seen as high risk. Students discussed being more cautious posting after drinking and removing past photos and names for future career prospects. The discussion concluded with students aware of social implications and wanting to delete past risky photos.
This is a handy user guidance on social media usage. key points and details on why one should be careful as well as responsible on social media is stated here.
Debummerfication: Encouraging Authenticity Through Attitude ManagementAmma Marfo
The document discusses the increasing negativity seen on social media and its effects. It notes that social media was not designed for negativity and outlines some common negative responses seen, such as unfriending. It then discusses perspective and encouraging positivity as alternatives. The document also examines the effects of too much negativity, including on one's job search prospects. It proposes the ARMS model of how to respond through acting, responding, modeling, and showing positivity as a way to help counter negativity on social media.
Social media has both positive and negative impacts on well-being. While it enables connection and sharing, it can also lead to anxiety, depression, poor self-esteem and weakened relationships. Comparing oneself to others on social media often causes insecurity and isolation outweighs benefits of interaction. Society must prioritize real-world interactions over social media to maintain well-functioning communities.
People are more likely to believe information that confirms their existing biases and values. They will search for, remember, and give more weight to information that supports their preconceptions while ignoring contrary information. Additionally, negative information has a greater impact on people than positive information of the same intensity. Most people also exhibit a bias blind spot, recognizing the influence of biases on others but not seeing their own biases. They tend to anchor their judgments on initial information and have difficulty adjusting away from the anchor, even when presented with more accurate data.
Social media has both positive and negative impacts on well-being. While it allows for connection, it can also lead to anxiety, depression, poor self-esteem and body image issues. Frequent social media use is linked to higher rates of anxiety, depression and feeling socially isolated. Seeing curated versions of others' lives can increase feelings of envy and decrease self-worth. The rise of social media has also corresponded with a decline in face-to-face interactions, which are important for well-being.
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 10:...Ed Batista
This is a condensed slide deck from the tenth (and final) class in my section of Interpersonal Dynamics (aka Touchy Feely) at the Stanford Graduate School of Business in Winter Quarter 2017.
An examination of three traits encouraged by social networks--narcissism, insecurity, and isolation--that lead to negative behaviours among users and, ultimately, unhappiness.
Marketing 2.0: Crisis Communications in the Social Media EraHuman 1.0 Network
Organizational leaders and communicators face a daunting challenge in the face of a reputational crisis today. While none of the age-old fundamentals of communication have changed, the introduction of social channels to the mix has irrevocably changed the rules. In this session, online communication authority Shel Holtz will explain the impact of digital and social media on crisis communication, and help you learn how to...
* Accommodate the new definition of "news"
* Understand the role of the community manager during a crisis
* Make the case for a corporate blog as a vehicle for instant response
* Convince the Legal team that transparency will produce the best result
* Develop asseets others can use to support your efforts
* Apply the tried-and-true crisis principles to modern crisis situations
Shel Holtz is principal of Holtz Communication + Technology, consulting with organizations on the use of online technology to support strategic communciation objectives. The author of six communications-themed books, Shel is a regular speaker at conferences and workshops. He blogs at http://blog.holtz.com and co-hosts the first and longest-running communications-focused podcast, "For Immediate Release," at http://www.forimmediaterelease.biz. Shel is a founding Fellow of the Society for New Communication Research and is a Fellow of the International Association of Business Communicators. Sponsored by Human 1.0
Ed Batista, Interpersonal Dynamics, Class 4: Feelings & FeedbackEd Batista
This is a condensed deck from the fourth class of my Winter 2016 section of Interpersonal Dynamics (aka Touchy Feely) at the Stanford Graduate School of Business (aka @StanfordBiz).
Social media has benefits but also risks to privacy and online reputation. While it allows connecting with others and sharing information, users must be aware that their digital trails and online interactions could impact them long-term. For example, a woman was fired after posting a racist joke on Twitter during her vacation. Her case shows that what users post online can affect future opportunities. It is important to use privacy settings, be cautious of what is shared, and avoid inappropriate interactions, as colleges and employers may now consider social media activity when evaluating applicants.
Generation C refers to people between ages 10-35 who spend significant time online looking at, posting, and sharing content. They typically have at least one social media account. This generation impacts markets by sharing videos and photos online, checking views, and posting reviews which allows information to spread rapidly worldwide. While social media allows people to connect globally, some issues can arise from oversharing of personal data and bullying behavior on platforms.
Ash Shepherd, Project Strategist, NPower Northwest
Working with volunteers has always been about engagement and relationships. So what’s new? The potential to connect, build and maintain those relationships through real-time digital channels. Join us as we explore some of the creative and effective ways nonprofits are using social media to support their work and let volunteers support them.
Ed Batista, Interpersonal Dynamics, Class 5: Social IdentityEd Batista
This is a condensed deck from the fifth class of my Winter 2016 section of Interpersonal Dynamics (aka Touchy Feely) at the Stanford Graduate School of Business (aka @StanfordBiz).
This document discusses how to overcome biased recruiting. It notes that implicit biases, which are attitudes or stereotypes that unconsciously affect our decisions, are common and can negatively impact diversity and inclusion efforts. Common types of hiring biases include performance attribution bias, competence/likeability tradeoff bias, and maternal bias. The document recommends that companies structure decision-making processes to reduce bias, such as using blind CVs during initial screening. Leaders are encouraged to become aware of their own biases, challenge biases in others respectfully, and forgive mistakes as biases can be difficult to overcome.
The document provides feedback on answering questions about the role of social media in constructing identities. It suggests focusing the response on whether social media reinforces or challenges existing values and ideologies promoted by established media. It also advises using examples from the student's case study and terminology from the question to directly address how social media could positively or negatively influence identity formation among youth audiences.
Managing a Flash Crisis: How to Handle Online Criticism of Your OrganizationNTEN
This document discusses how to prepare for and respond to online crises for non-profit organizations. It outlines eight key steps: 1) prepare for potential crisis issues by evaluating risks and updating communication plans; 2) assemble a crisis response team; 3) monitor online platforms; 4) determine when to respond based on impact; 5) provide positive digital content; 6) recruit members and influencers; 7) be transparent; and 8) remain calm. It also provides scenarios for group discussion on responding to a critical member, an accidental controversial post, an intern's mistaken social media post, and an online boycott.
This document discusses body image and how social media can impact it. It defines key terms like body image, selfies, and filters. It explores how gaining likes and followers on social media can make people feel pressure to look a certain way and only post flattering photos. This can lead to stress and anxiety. The document provides tips for maintaining a healthy body image, such as setting limits on selfies, stepping away from phones, and adopting positive hashtags.
This document discusses social media's influence on conformity. An experiment showed that people who asked for feedback on social media designs of custom vehicles made bigger changes to less distinctive designs. There are three types of conformity: compliance, where one publicly complies but privately disagrees; identification, deeply changing views to match others'; and internalization, permanently changing personal views. While social media can increase awareness, its influence to conform poses risks like loss of innovation and decreased customer loyalty.
Media And Stereotypes (English Teachable Version)Noelle Morris
The document discusses media literacy and identity formation among teenagers. It explores how media constructs stereotypes and influences behavior. While media companies used to control messaging, the rise of social media has empowered teenagers as "produsers" who both consume and create content. The assignment challenges students to deconstruct common stereotypes portrayed in media and create their own media responses in a classroom blog by analyzing images, videos, and creating posters. The goal is for students to take control of their own representations rather than accepting predefined labels.
The panelists discussed what bloggers share online, why they share it, and how they share it. Riss Vandal of Fashion Vandals shares celebrations of alternative fashion and new brands through photos on her blog and social media to build community and empower others. Evan Barden of One Hundred Dates blogged about going on 100 dates in a year for entertainment, to document an underpublicized social experiment, and to hold himself accountable. The panelists discussed how sharing activates reward centers of the brain and allows people to connect and gauge success more easily online through social media platforms like Facebook, Twitter, and Instagram.
This one-day program for corporate managers covers the topic of influence and how to develop influence over individuals and groups. It discusses the key aspects of influence, including modeling, motivating, mentoring and multiplying others. It also addresses the different types of influence, such as influence gained through relationships, results, and respect. Additionally, the program emphasizes the importance of integrity, nurturing others, listening skills, and empowering and reproducing other influencers. The overall goal is to teach managers how to effectively guide and inspire individuals and teams.
Ed Batista, Interpersonal Dynamics, Class 2: CommunicationEd Batista
This is a condensed deck from the second class of my Winter 2016 section of Interpersonal Dynamics (aka Touchy Feely) at the Stanford Graduate School of Business (aka @StanfordBiz).
Social media can negatively impact self-esteem and mental health in several ways. It allows users to curate an idealized image of themselves that others then use to compare. Studies show that the more time spent on social media, the higher the risks of lower self-esteem, depression, anxiety, and body image issues. While social media allows people to connect, an overreliance on it for self-worth can be detrimental and lead people to obsess over their online image and compare themselves to others. Experts suggest taking breaks from social media to reconnect with oneself and relationships away from curated online personas.
Memphis Business Journal.Make A Commitment To Maintain A Respectful And Civil...Barbara Richman, SPHR
The document discusses a survey on civility in America conducted in 2012. The survey found that many Americans believe incivility is a major problem, especially in politics, and that it has increased in recent years. While some statistics showed improvements from 2011 to 2012, such as fewer reports of incivility at work and in public, the survey highlights that civility is an important issue being discussed. The findings can encourage employers to evaluate civility in their own workplaces and make commitments to maintaining a respectful environment through leadership, training, and individual actions.
Think associations can’t face PR problems? Think again. The mayor of the city hosting your association’s annual meeting is accused of a horrible crime and still wants to give the opening address at your conference. A program run by a member has put lives at risk and someone died. Your members openly ignore the best practices you recommend and now face a public drumming down, including a funding cut. How do you anticipate a public relations problem before it happens? What planning can you do in advance to make managing a PR crisis easier later? What materials should you have in a folder ready for use? How do you pivot when a real-life scenario surprises you? Review real-life case studies from associations and get tips on how to prepare for a crisis. Attendees for the Association Media & Publishing 2019 annual meeting walked out of this session knowing how to assess risk, put crisis plans in place, and be confident communicators.
A crisis is a major event with potential negative consequences for an organization and its reputation. Proper planning and preparation are essential to minimize damage from a crisis. It is important for employees to understand the company's communications plan and guidelines. During a crisis, companies should focus on tasks, communicate openly, take responsibility, provide information to the public, and monitor coverage. Social media can impact a company's crisis response and employees must follow proper social media protocols.
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 10:...Ed Batista
This is a condensed slide deck from the tenth (and final) class in my section of Interpersonal Dynamics (aka Touchy Feely) at the Stanford Graduate School of Business in Winter Quarter 2017.
An examination of three traits encouraged by social networks--narcissism, insecurity, and isolation--that lead to negative behaviours among users and, ultimately, unhappiness.
Marketing 2.0: Crisis Communications in the Social Media EraHuman 1.0 Network
Organizational leaders and communicators face a daunting challenge in the face of a reputational crisis today. While none of the age-old fundamentals of communication have changed, the introduction of social channels to the mix has irrevocably changed the rules. In this session, online communication authority Shel Holtz will explain the impact of digital and social media on crisis communication, and help you learn how to...
* Accommodate the new definition of "news"
* Understand the role of the community manager during a crisis
* Make the case for a corporate blog as a vehicle for instant response
* Convince the Legal team that transparency will produce the best result
* Develop asseets others can use to support your efforts
* Apply the tried-and-true crisis principles to modern crisis situations
Shel Holtz is principal of Holtz Communication + Technology, consulting with organizations on the use of online technology to support strategic communciation objectives. The author of six communications-themed books, Shel is a regular speaker at conferences and workshops. He blogs at http://blog.holtz.com and co-hosts the first and longest-running communications-focused podcast, "For Immediate Release," at http://www.forimmediaterelease.biz. Shel is a founding Fellow of the Society for New Communication Research and is a Fellow of the International Association of Business Communicators. Sponsored by Human 1.0
Ed Batista, Interpersonal Dynamics, Class 4: Feelings & FeedbackEd Batista
This is a condensed deck from the fourth class of my Winter 2016 section of Interpersonal Dynamics (aka Touchy Feely) at the Stanford Graduate School of Business (aka @StanfordBiz).
Social media has benefits but also risks to privacy and online reputation. While it allows connecting with others and sharing information, users must be aware that their digital trails and online interactions could impact them long-term. For example, a woman was fired after posting a racist joke on Twitter during her vacation. Her case shows that what users post online can affect future opportunities. It is important to use privacy settings, be cautious of what is shared, and avoid inappropriate interactions, as colleges and employers may now consider social media activity when evaluating applicants.
Generation C refers to people between ages 10-35 who spend significant time online looking at, posting, and sharing content. They typically have at least one social media account. This generation impacts markets by sharing videos and photos online, checking views, and posting reviews which allows information to spread rapidly worldwide. While social media allows people to connect globally, some issues can arise from oversharing of personal data and bullying behavior on platforms.
Ash Shepherd, Project Strategist, NPower Northwest
Working with volunteers has always been about engagement and relationships. So what’s new? The potential to connect, build and maintain those relationships through real-time digital channels. Join us as we explore some of the creative and effective ways nonprofits are using social media to support their work and let volunteers support them.
Ed Batista, Interpersonal Dynamics, Class 5: Social IdentityEd Batista
This is a condensed deck from the fifth class of my Winter 2016 section of Interpersonal Dynamics (aka Touchy Feely) at the Stanford Graduate School of Business (aka @StanfordBiz).
This document discusses how to overcome biased recruiting. It notes that implicit biases, which are attitudes or stereotypes that unconsciously affect our decisions, are common and can negatively impact diversity and inclusion efforts. Common types of hiring biases include performance attribution bias, competence/likeability tradeoff bias, and maternal bias. The document recommends that companies structure decision-making processes to reduce bias, such as using blind CVs during initial screening. Leaders are encouraged to become aware of their own biases, challenge biases in others respectfully, and forgive mistakes as biases can be difficult to overcome.
The document provides feedback on answering questions about the role of social media in constructing identities. It suggests focusing the response on whether social media reinforces or challenges existing values and ideologies promoted by established media. It also advises using examples from the student's case study and terminology from the question to directly address how social media could positively or negatively influence identity formation among youth audiences.
Managing a Flash Crisis: How to Handle Online Criticism of Your OrganizationNTEN
This document discusses how to prepare for and respond to online crises for non-profit organizations. It outlines eight key steps: 1) prepare for potential crisis issues by evaluating risks and updating communication plans; 2) assemble a crisis response team; 3) monitor online platforms; 4) determine when to respond based on impact; 5) provide positive digital content; 6) recruit members and influencers; 7) be transparent; and 8) remain calm. It also provides scenarios for group discussion on responding to a critical member, an accidental controversial post, an intern's mistaken social media post, and an online boycott.
This document discusses body image and how social media can impact it. It defines key terms like body image, selfies, and filters. It explores how gaining likes and followers on social media can make people feel pressure to look a certain way and only post flattering photos. This can lead to stress and anxiety. The document provides tips for maintaining a healthy body image, such as setting limits on selfies, stepping away from phones, and adopting positive hashtags.
This document discusses social media's influence on conformity. An experiment showed that people who asked for feedback on social media designs of custom vehicles made bigger changes to less distinctive designs. There are three types of conformity: compliance, where one publicly complies but privately disagrees; identification, deeply changing views to match others'; and internalization, permanently changing personal views. While social media can increase awareness, its influence to conform poses risks like loss of innovation and decreased customer loyalty.
Media And Stereotypes (English Teachable Version)Noelle Morris
The document discusses media literacy and identity formation among teenagers. It explores how media constructs stereotypes and influences behavior. While media companies used to control messaging, the rise of social media has empowered teenagers as "produsers" who both consume and create content. The assignment challenges students to deconstruct common stereotypes portrayed in media and create their own media responses in a classroom blog by analyzing images, videos, and creating posters. The goal is for students to take control of their own representations rather than accepting predefined labels.
The panelists discussed what bloggers share online, why they share it, and how they share it. Riss Vandal of Fashion Vandals shares celebrations of alternative fashion and new brands through photos on her blog and social media to build community and empower others. Evan Barden of One Hundred Dates blogged about going on 100 dates in a year for entertainment, to document an underpublicized social experiment, and to hold himself accountable. The panelists discussed how sharing activates reward centers of the brain and allows people to connect and gauge success more easily online through social media platforms like Facebook, Twitter, and Instagram.
This one-day program for corporate managers covers the topic of influence and how to develop influence over individuals and groups. It discusses the key aspects of influence, including modeling, motivating, mentoring and multiplying others. It also addresses the different types of influence, such as influence gained through relationships, results, and respect. Additionally, the program emphasizes the importance of integrity, nurturing others, listening skills, and empowering and reproducing other influencers. The overall goal is to teach managers how to effectively guide and inspire individuals and teams.
Ed Batista, Interpersonal Dynamics, Class 2: CommunicationEd Batista
This is a condensed deck from the second class of my Winter 2016 section of Interpersonal Dynamics (aka Touchy Feely) at the Stanford Graduate School of Business (aka @StanfordBiz).
Social media can negatively impact self-esteem and mental health in several ways. It allows users to curate an idealized image of themselves that others then use to compare. Studies show that the more time spent on social media, the higher the risks of lower self-esteem, depression, anxiety, and body image issues. While social media allows people to connect, an overreliance on it for self-worth can be detrimental and lead people to obsess over their online image and compare themselves to others. Experts suggest taking breaks from social media to reconnect with oneself and relationships away from curated online personas.
Memphis Business Journal.Make A Commitment To Maintain A Respectful And Civil...Barbara Richman, SPHR
The document discusses a survey on civility in America conducted in 2012. The survey found that many Americans believe incivility is a major problem, especially in politics, and that it has increased in recent years. While some statistics showed improvements from 2011 to 2012, such as fewer reports of incivility at work and in public, the survey highlights that civility is an important issue being discussed. The findings can encourage employers to evaluate civility in their own workplaces and make commitments to maintaining a respectful environment through leadership, training, and individual actions.
Think associations can’t face PR problems? Think again. The mayor of the city hosting your association’s annual meeting is accused of a horrible crime and still wants to give the opening address at your conference. A program run by a member has put lives at risk and someone died. Your members openly ignore the best practices you recommend and now face a public drumming down, including a funding cut. How do you anticipate a public relations problem before it happens? What planning can you do in advance to make managing a PR crisis easier later? What materials should you have in a folder ready for use? How do you pivot when a real-life scenario surprises you? Review real-life case studies from associations and get tips on how to prepare for a crisis. Attendees for the Association Media & Publishing 2019 annual meeting walked out of this session knowing how to assess risk, put crisis plans in place, and be confident communicators.
A crisis is a major event with potential negative consequences for an organization and its reputation. Proper planning and preparation are essential to minimize damage from a crisis. It is important for employees to understand the company's communications plan and guidelines. During a crisis, companies should focus on tasks, communicate openly, take responsibility, provide information to the public, and monitor coverage. Social media can impact a company's crisis response and employees must follow proper social media protocols.
A crisis is a major event with potential negative consequences for an organization and its reputation. Proper planning and preparation are essential to minimize damage from a crisis. It is important for employees to understand the company's communications plan and guidelines. During a crisis, companies should focus on tasks, communicate openly, take responsibility, provide information to the public, and monitor coverage. Social media can impact a company's crisis response and employees must follow proper social media protocols.
Crisis Communications in a Social Media AgeJim Rettew
The document discusses crisis communication strategies and lessons from BP's response to the 2010 Gulf of Mexico oil spill. It covers developing a crisis communication plan, monitoring social media, being prepared to respond quickly, and the importance of transparency, accountability and engaging stakeholders. It notes that BP was slow to acknowledge and respond to the spill on social media, and that their initial response focused on damage control rather than addressing public concerns, a mistake others can learn from.
PR & Social Media: Can You Have One Without the Other?Chatter Buzz
Chatter Buzz Media hosted an Orlando Digital Maketing Meetup event to discuss PR, Social Media, and how they critically work together in modern business.
Social media for emergency management (Suzanne Bernier)Learning Manager
This document summarizes a presentation by Suzanne Bernier on using crisis communications and social media for emergency managers. Bernier is an award-winning crisis management consultant who has helped with disaster response for over 20 years. The presentation covers developing social media strategies, managing communications during a crisis, addressing rumors, and leveraging social media to engage with the public while maintaining credibility and trust. It emphasizes the importance of including social media in crisis plans and training staff on using platforms to share information and respond to issues in emergencies.
This document discusses how organizations can prepare for and respond to social media crises, drawing parallels to dealing with zombies. It notes that social media has increased visibility of crises and damaged reputations. Key recommendations include monitoring social media, having a crisis management plan that incorporates social media response templates and spokespeople training, and addressing customer complaints transparently while ignoring "trolls." The conclusion likens effective social media crisis response to quickly and strategically attacking zombies, emphasizing the importance of being prepared to use available communication channels offensively.
Maturing Your Organization's Social Culture: Creating Effective Policies-Idea...Idealware
We heard from a number of you who were disappointed to miss this session at 12NTC, so we’re bringing it back bigger and better than before! Join us for the best of one of 2012's most popular sessions, made a whole year more useful with case studies from organizations who have created their own social media policy.
As social media, transparency and two-way conversations become the norm, many organizations are racing to develop a social media policy that governs who does what, what's OK (and not OK) to say on behalf of the org, and how to handle sticky situations. But even more than legislating these details, the process of creating such a policy can help you and other leaders in your organization engage in important discussions that will mature your organizational culture and help you be better positioned to take advantage of the tools and opportunities at your disposal.
Together, Idealware and Darim Online have created a Social Media Policy Workbook to facilitate this process (and help you create a customized and valuable policy). In this session we'll explore why the process (not just the product) is so important, how to make these conversations productive and strategic (and dare we say fun?), and why a social media policy is an important milestone of digital maturity. All participants in the session will receive a free copy of the Nonprofit Social Media Policy Workbook.
This document discusses some of the ethical considerations social workers should take into account regarding social media. It notes that while social media provides benefits like free communication and networking, it also challenges traditional notions of confidentiality and dual relationships. Clinicians need to avoid venting about clients online or sharing confidential details that could identify clients. Social media also makes it difficult to prevent clients and clinicians from finding personal information about each other online. The document questions how ethics may need to evolve as social media becomes more integrated and asks social workers to consider their own social media use and boundaries.
how social media become the cause of stress.pdfhira
In the era of digital connectivity, social media has become an integral part of our daily lives, shaping the way we communicate, share information, and connect with others. While these platforms offer unprecedented opportunities for networking and self-expression, it is essential to examine the flip side of the coin — the potential impact on our mental well-being.
Comparison and Envy: Social media often presents a curated version of people's lives, showcasing the highlights and positive moments. This can lead individuals to compare their own lives unfavorably, fostering feelings of inadequacy or envy.
https://secretofpsycho.com/
Fear of Missing Out (FOMO): Constant exposure to others' activities and events can create a fear of missing out on social experiences. This fear can lead to anxiety and stress, as individuals may feel pressured to constantly stay connected and engaged.
https://secretofpsycho.com/
Cyberbullying: Social media platforms can become breeding grounds for cyberbullying. Negative comments, criticism, or harassment online can cause significant stress, affecting individuals emotionally and psychologically.
Information Overload: The constant influx of information on social media can be overwhelming. Exposure to a barrage of news, opinions, and updates can contribute to stress, especially if the content is negative or triggers anxiety.
Validation and Self-Esteem: The pursuit of likes, comments, and followers can become an unhealthy obsession for some individuals. The constant need for validation through social media metrics can lead to stress and negatively impact self-esteem.
Time Consumption: Excessive time spent on social media can interfere with real-life responsibilities and activities. This can lead to stress as individuals may neglect their work, studies, or personal relationships in favor of online engagement.
Privacy Concerns: The increasing awareness of privacy issues on social media platforms can cause stress. Concerns about data security, identity theft, or unauthorized use of personal information can contribute to a sense of vulnerability and anxiety.
Online Conflicts: Disagreements and conflicts can quickly escalate on social media. Engaging in online arguments or witnessing heated discussions can be emotionally draining and contribute to stress.
Social Isolation: Paradoxically, despite the term "social" media, excessive use can contribute to social isolation. Spending too much time online may reduce face-to-face interactions, leading to feelings of loneliness and stress.
Constant Connectivity: The expectation of being constantly connected can be stressful. The pressure to respond to messages, comments, and updates in real-time can create a sense of obligation and disrupt the balance between online and offline life.
https://secretofpsycho.com
Social Media Advice for the High School StudentSalene Kraemer
slides from presentation given at Weir High School to educate about how to use social media responsibly, by Salene Kraemer, Business lawyer, and Jim Davis, Hancock County prosecutor
Jim Proce - Credibility, Hard Questions, & Trust (Presentation Version 2.0)Jim Proce
Based on the article of the same name, published in December of 2017, Jim Proce presents the topic at APWA 2018 PWX and TPWA 2018. Credibility, Hard Questions and Trust! This is the extended version with additional information and comments.
Best Practices Every Communicator Should Learn from EbolaEmory University
Slides for luncheon presentation, "Best Practices Every Communicator Should Learn from Ebola," at the March 2016 meeting of the Georgia chapter of PRSA
This document discusses key concepts for identifying and segmenting publics:
1. Key publics are groups that are affected by or can influence an organization, share common concerns or goals, and can be defined demographically or by roles.
2. Publics can be directly reached or influenced through intervening publics like media and opinion leaders using two-step flow theory.
3. To identify key publics, organizations should understand their demographics, psychographics, relationships, opinions of the issue and organization, and how publics can help achieve objectives.
4. Segmenting publics involves understanding their knowledge, involvement, and constraints to determine if they are active, aroused, inactive, or non
This presentation focuses on social media fails and blunders. Twitter is the focus of the presentation including inappropriate business tweets and failures to communicate effectively with community members and a larger audience. Failures are important to understand so that social marketers and managers can use crisis communications to respond correctly to fix mistakes.
The document discusses the various agents of socialization that influence individuals, including both informal agents like family and peers, as well as formal agents like schools and mass media. It focuses on how each agent socializes individuals in different ways from childhood through adulthood. For example, it states that family is usually the first and most important influence, providing one's basic sense of self and determining attitudes, while schools socialize groups of children in the skills and values of society.
Risks of social media for businesses (and how to manage them)CrowdControlHQ
In a meeting with Security specialists held at the University of Loughborough we discussed the risks of social media and how they can be managed. This is our contribution to the topic.
Early Adoption in Higher Ed: How to be Strategic about Social MediaKyle Gunnels
The document discusses strategies for higher education institutions adopting social media. It emphasizes the importance of being strategic rather than just adding platforms. Institutions should research which platforms their audiences use and evaluate objectives, time commitment, and sustainability. Early adoption may have first-mover advantages but requires preparedness for potential failure. Above all, institutions should do their research on platforms before joining and remember that the wise strategist takes a default position of no until convinced of strategic reasons to join a platform.
Facebook is the most popular social media platform in the US with over 170 million users, 4 million of which are in Chicago. Organizations can use Facebook pages as secondary websites to provide information and display their history through photos, videos and updates. Popular types of engaging content on Facebook for organizations include visually appealing photos and videos. The comments and messaging features allow for direct conversation between users and organizations, so it is important to respond to inquiries quickly and accurately while addressing any negative posts transparently.
How to Fix the Import Error in the Odoo 17Celine George
An import error occurs when a program fails to import a module or library, disrupting its execution. In languages like Python, this issue arises when the specified module cannot be found or accessed, hindering the program's functionality. Resolving import errors is crucial for maintaining smooth software operation and uninterrupted development processes.
Main Java[All of the Base Concepts}.docxadhitya5119
This is part 1 of my Java Learning Journey. This Contains Custom methods, classes, constructors, packages, multithreading , try- catch block, finally block and more.
Macroeconomics- Movie Location
This will be used as part of your Personal Professional Portfolio once graded.
Objective:
Prepare a presentation or a paper using research, basic comparative analysis, data organization and application of economic information. You will make an informed assessment of an economic climate outside of the United States to accomplish an entertainment industry objective.
Assessment and Planning in Educational technology.pptxKavitha Krishnan
In an education system, it is understood that assessment is only for the students, but on the other hand, the Assessment of teachers is also an important aspect of the education system that ensures teachers are providing high-quality instruction to students. The assessment process can be used to provide feedback and support for professional development, to inform decisions about teacher retention or promotion, or to evaluate teacher effectiveness for accountability purposes.
বাংলাদেশের অর্থনৈতিক সমীক্ষা ২০২৪ [Bangladesh Economic Review 2024 Bangla.pdf] কম্পিউটার , ট্যাব ও স্মার্ট ফোন ভার্সন সহ সম্পূর্ণ বাংলা ই-বুক বা pdf বই " সুচিপত্র ...বুকমার্ক মেনু 🔖 ও হাইপার লিংক মেনু 📝👆 যুক্ত ..
আমাদের সবার জন্য খুব খুব গুরুত্বপূর্ণ একটি বই ..বিসিএস, ব্যাংক, ইউনিভার্সিটি ভর্তি ও যে কোন প্রতিযোগিতা মূলক পরীক্ষার জন্য এর খুব ইম্পরট্যান্ট একটি বিষয় ...তাছাড়া বাংলাদেশের সাম্প্রতিক যে কোন ডাটা বা তথ্য এই বইতে পাবেন ...
তাই একজন নাগরিক হিসাবে এই তথ্য গুলো আপনার জানা প্রয়োজন ...।
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How to Build a Module in Odoo 17 Using the Scaffold MethodCeline George
Odoo provides an option for creating a module by using a single line command. By using this command the user can make a whole structure of a module. It is very easy for a beginner to make a module. There is no need to make each file manually. This slide will show how to create a module using the scaffold method.
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it describes the bony anatomy including the femoral head , acetabulum, labrum . also discusses the capsule , ligaments . muscle that act on the hip joint and the range of motion are outlined. factors affecting hip joint stability and weight transmission through the joint are summarized.
Thinking of getting a dog? Be aware that breeds like Pit Bulls, Rottweilers, and German Shepherds can be loyal and dangerous. Proper training and socialization are crucial to preventing aggressive behaviors. Ensure safety by understanding their needs and always supervising interactions. Stay safe, and enjoy your furry friends!
This presentation was provided by Steph Pollock of The American Psychological Association’s Journals Program, and Damita Snow, of The American Society of Civil Engineers (ASCE), for the initial session of NISO's 2024 Training Series "DEIA in the Scholarly Landscape." Session One: 'Setting Expectations: a DEIA Primer,' was held June 6, 2024.
A review of the growth of the Israel Genealogy Research Association Database Collection for the last 12 months. Our collection is now passed the 3 million mark and still growing. See which archives have contributed the most. See the different types of records we have, and which years have had records added. You can also see what we have for the future.
24. –Ann Marie Van den Hurk, APR
“The role of crisis communications is to
protect and defend an organization facing a
public challenge to its reputation.”
25. BE PREPARED
• Practice in tabletop sessions in
advance.
• Practice for a variety of scenarios
• Create a crisis playbook
• Look at what other organizations
do during a crisis
• Volunteer to help out at other
crises.
26. • Interruption of your organization’s
services
• e.g. Evergreen State College,
UC Berkeley,
• Natural disasters, campus
threats.
• These can involve shutting down
campus services
• PITA but doesn't stop you from doing
your job
• Mostly what we deal with in social media
• Twitter-storm, Facebook messages,
YouTube comments.
• But pay attention
• These can give you advance notice
before an problem becomes a crisis
CRISIS PROBLEM
27. HOW BAD IS IT??
• Level 1 - Minor
• Usually just negative comments, tweets, etc.
• Level 2 - Moderate
• Negative rumors, activist campaigns, customer service issues
• Level 3 - Major
• Misconduct, active shooter, natural disasters, protests
28.
29. ON THE CLOCK
• What is going on?
• When did it start?
• Why did it happen?
• Who is involved?
• Where did it happen?
• What are our options?
30. COORDINATING WITH PR, LEGAL,
ETC.
• Your PR team will be putting together a media response.
• Take this and use it as the foundation for your own responses.
• Run a handful of stock responses by PR and legal that are:
• Direct, honest
• Empathetic
• Factual
31. YOUR GAMEPLAN
• Is it a crisis or a problem?
• Develop a list of FAQ’s and responses
• How do you want to respond?
• Establish a chain of command.
• Who are your primary audiences?
• Who is monitoring social media?
32. WHAT IS YOUR ROLE?
• One of the first lines of information.
• Media will be looking at your
statements
• Reputation management (institutional)
• Engaging with stakeholders
33.
34.
35.
36. ADVICE FOR STAFF & FACULTY
• General: Be cool
• Don’t censor criticism
• Don’t respond on your own
• This opens you up to attack.
• Don’t be cute or snarky
37. DO’S
• Be honest &
transparent
• Empathy & concern
• Just share the facts
• Say “No Comment”*
• Don’t speculate
• Don’t needlessly place
blame
• Don’t post from your
personal account
DONT’S
38. “Content on the University of New Mexico Facebook page and web
sites that it links to may not reflect the views of the college.
Comments and discussion may be moderated. Offensive comments
(including, but not limited to, cursing, racist, sexist, homophobic, or
anti-semitic statements) may be deleted, as will comments that insult,
bully, threaten, harass, or libel. Users who post such comments may
be removed, banned, and/or reported to Facebook.
Posts including but not limited to commercial and promotional material
that are not related to UNM, its students, or its community may be
deleted, and the users who posted them removed and/or banned.
Comments that are unrelated to the original post or link may be
deleted. Repeated off-topic or promotional postings may result in a
permanent ban from the page.”
39. THINGS TO REMEMBER
• Pause any scheduled or promoted posts
• Check your social media calendar for appropriateness of posts
• Check your recent content for inappropriate comments
• Measure positive vs. negative responses.
• Coordinate messages and updates with PR, Legal, Execs, etc.
• These become your posts/videos/etc.
40. • Factually assess the situation
• Keep key leaders and
stakeholders informed
• Develop platform-appropriate
responses, spokespeople
• Move at the speed of social
media
So let’s start off with a quick visualization exercise. Imagine if you will it’s a beautiful weekend morning. The sun is peeking out behind the clouds, and maybe you have a relaxing day ahead of you. You sit back with your cup of coffee, but you can’t completely relax. Your Spidey Sense is tingling. There’s something scratching at the back of your mind.
But you have a sense of foreboding. A dread that you can’t quite shake. That somewhere, out there, someone is doing something stupid on social media. And like any good social media professional you spring into action!
And then you find it. The tweet, or the Facebook post, that someone rattled off probably without thinking. This is one that we had at UNM. You can tell he really meant what he said, because he added #truth at the end. That’s like the triple-dog dare of social media.
As you can guess, the Internet responded with the usual calm and rational thought that its known for. And you already see the responses building up, people frustrated, upset, thankful they dropped out of community college rather than be associated with academia. People making sure we knew what was being said.
And you react the only way you can.
So I’m sure you can already figure out my first response. I contacted our Director of Marketing and Communication and told her what was happening. She asked me to keep an eye on things, and we weren’t planning on responding. So you can guess how that went.
Fast Forward 18 hours - the scene, the interior of a conference room in the heart of Lobo Nation, the UNM College of Arts and Sciences. The players…
The Chair of the Psychology Department
The Dean of Arts and Sciences… This was taken just after going through his emails that morning.
… The Communications team…
… Representatives from the Provosts office…
Of course, everyone’s favorite department, Legal… And rounding out the meeting,
Schmucky the Facebook Clown. The first question we had was, “what the heck happened?” We discussed what was going on, looked over the stories that were currently being posted, the questions we were getting and what had been posted over the weekend.
A number of media outlets were picking up the story, ranging from Inside Higher Ed to Jezebel, The Huffington Post, and others. Since NYU was the primary institution being named in these stories, we started working on our own response, and we wanted to see what NYU’s response was going to be.
NYU responded, stating that the tweet was deleted and an apology was issued and that was it. As the day went on, they issued a couple of tweets clarifying the situation.
While at first this had the familiar feeling of a bus and being thrown…
I realized that this also gave us an opportunity. We were being handed the ball, now it was up to us to make the most of it. How were we going to address this? After a few minutes of brainstorming, I proposed that we tackle the issue head on. We were already getting phone calls, emails and tweets leveled at us about this, let’s explain what we are doing.
Our message had to be balanced. On one hand we took what was said seriously and I was concerned with protecting the university’s image, and on the other hand, we also wanted to respect our faculty member’s rights. So we quickly released a statement, and convinced our Psychology chair to sit down for a quick video discussing the situation.
First we released our statement. It was a pretty standard PR statement, but I wanted us to go a little further and really address the issue on social media, where it was taking place in real time. So after some back and forth discussion, we convinced the chair of the Psychology Department to sit down for a video interview we could send people to. I wanted us to give our message a human response.
We released this video on YouTube, and it became the centerpiece of our social media response. It answered some of the main questions people were asking us, as well as telling them what our next steps would be. Our chair was also an expert on body image issues, and she was able to share her expertise. This video was used by news outlets around the world, from our local TV stations to higher ed news sites to stories in England. That was our end goal.
We didn’t just publish our statement and video and leave it at that. We reached out to people on Twitter, linked back to our video interview, and reporters that were reaching out to us were also directed to the video. Because of this quick work, our Chair’s interview was included in a number of stories.
Social media happens in real time, heck as we’ve seen it feels like it can happen faster than real time. And once we get our response together, we have to get back to our target audiences as quickly as possible. I was really happy with our response during this situation. We fought our natural tendency to want to shut down and not respond, we moved beyond just a statement with our own interview. It’s important to move beyond a no-comment statement if possible, because people expect more, especially as we move into what can only be called a social media crisis age.
Because we are now living in the crisis age. When people get upset, they’re going to jump online and let everyone know. And then everyone is going to let us know, and we have to be prepared for it.
Thanks to social media, crisis management has shifted to becoming more forthcoming and transparent, because that what the public expects. The days of issuing a “no comment” and walking away are not yet gone, but they are vanishing. And who do we need to reach out to and inform? How do we even get started?
The first step in managing a crisis happens long before it actually happens. Take the time to sit down at a conference table with the various departments you are coordinating with and run through some practice scenarios. If there are protestors outside of your office door and people are blasting you with automated emails, how will you respond? How would you respond to just a social media issue? Each scenario is unique, but you can start to build the framework to respond in these sessions. Because how we react in a crisis situation is drastically different from our day to day operations.
Crisis vs. problem
This idea is something that social media crisis manager Anne Marie Van Den Hurk talks about. The difference between a crisis and a problem, or an annoyance. Once we determine which it is, we can ask ourselves…
Level 1 - These tend to be a minor situation. They can be negative media stories, tweetstorms, comments, etc. These situations need to be monitored and responded to as necessary, since they can become
Level 2 - These tend to be more sustained, requiring monitoring, outreach and responses.
Level 3 - These are the major problems. They can either happen with no warning, or might occur if they are not attended to. These will often require your crisis team to meet or you to coordinate with other departments.
Having a good monitoring program is often the first line of defense when a situation starts to form. It was because of my monitoring efforts on Twitter that we knew people were getting upset about something a professor said. It took me a minute to locate his tweet and find a couple of other angry responses and I was on the phone to the director just after that. She wanted me to keep track of what was being said, but not to respond to anyone at that time. While we didn’t respond then, I was able to jot some notes down that we built our engagement game plan on…
At this point, you need to start analyzing the situation. The clock has already started and you need to get some questions answered ASAP. Take charge of the situation.
Coordinating your efforts. You’re working as part of a team. You need to be working with PR and Legal to come up with not only the best possible response for the situation, but a response that will fulfill your responsibility to protect the university’s reputation.
Our leaders understood the importance of getting out in front of this as much as possible, and we were able to create our video message and share it within 6 hours of that first meeting.
By working with your team you can better prepare your game plan…
This is the social media response assessment our office developed a number of years back. We based this off of the Air Force’s social media response matrix.
Update Leadership
When you’re monitoring social media, you can keep your boss and their bosses updated on the latest rumors, concerns, fears, and anger you are seeing about the situation. You have that information and you need to pass it up to your leadership.
Be aware that you, your faculty, your regents, your institution will be under the microscope. Everything that is tweeted out will be scrutinized. People will scan back through years of someone’s tweets to find something that supports their argument. That’s why it’s really important to…
… keep your cool. Nothing good ever comes from charging forth and calling out people who are criticizing your organization. We like the current clap-back view of social media, but when you’re in a crisis, you have to put the humor and snark on the back burner and deal with it in an earnest and empathetic way. You can always get back to the sarcasm later, once the crisis is over.
There is an asterisk here, because there are a few topics that you can’t change people’s minds on, regardless of your response, and I would argue that in those situations it’s OK to not respond. Those areas are:
Politics
Religion
Trolling
It’s important to not censor criticism that is posted on your social media pages, however, it’s just as important to reinforce your school’s social media page policy. I know this is hard to read, don’t worry it’ll be on the presentation you can download. But this is the UNM Facebook page policy. We define what behavior is inappropriate and that if people violate that policy, those comments would be removed and people potentially banned. Don’t censor or ban people for criticism, because while it can sting, it can also be useful. But don’t be afraid to ban people who are being trolls.
A crisis situation can be a really hectic time. And things could slip through the cracks. There are some things you want to keep in the front of your playbook to nudge your memory.
You want to measure the positive and negative responses you’re getting. It’s easy for us to focus on the negative comments, but if we look at the ratio between positive reactions and negative reactions we might discover that our audience is more supportive than we think.
When a problem or a crisis occurs, your team has a mission. You have to assess the situation in real time and report it back to the rest of the team.
Remember this Too Shall Pass
In the moment it might appear that there is no light at the end of the tunnel, much less that there is an end to the tunnel. You may be tempted to shut down all of your social media accounts, and run screaming into the mountains. Just keep telling yourself, this too shall pass. The Internet will move on to a new target. You’ll see residual comments and posts for a while, but the level of anger will dissipate.
As for us. After a few days this did pass, and most of the responses we received from our critics turned out to be positive. They were happy that we addressed the issue. And at the end of the day,
We were able to walk out of the office, feeling like social media superheroes…