The slides that Helen Bevan presented in session B6 at the Middle East Forum on Quality and Safety in Healthcare 24th March 2018. She was supported in the session by Rachel Morris.
The slide deck presented by Helen Bevan at the Nurses in Management and Leadership Forum and RCN Executive Nurse Network at the RCN Congress on 15th May
The revised slide deck from the workshop that @helenbevan and @kateslater2 led at the International Forum on Quality and Safety in Healthcare March 27th 2019
The slide deck presented by Helen Bevan at the Nurses in Management and Leadership Forum and RCN Executive Nurse Network at the RCN Congress on 15th May
The revised slide deck from the workshop that @helenbevan and @kateslater2 led at the International Forum on Quality and Safety in Healthcare March 27th 2019
The slide deck that Helen Bevan and Goran Henriks used in their course on "Fundamentals of Quality Improvement " at the International Forum on Quality and Safety in Healthcare, Taipei, 18th September 2019
"Where is change going?" Slides from Helen Bevan's first talk at the NHS Tran...Helen Bevan
The NHS Transformathon was a 24 hour virtual event to connect people from all over the world who are leading the way in transforming the health and care system. It took place on 27/28 January 2016. The aim of this first talk "Where is chaneg going?" was to set the scene for the following 24 hours and to identify the principles that underpinned many of the talk to come during the Transformathon.
The entire event was a live broadcast on Google hangout. You can watch all of the sessions. Go to http://theedge.nhsiq.nhs.uk/transformathon/ and click on the title of the session you would like to view. The content is free and available to all.
If you tweet about the content of the Transformathon, please use the hashtag #NHSTform
Creating tomorrow today: a radical manifesto for leaders of health and careHelen Bevan
Slides from the talk "Creating tomorrow today" that Goran Henriks and Helen Bevan gave at #Quality2020 today. The slides set out the principles of "simple rules" for transformation & explains our 7 simple rules for leaders that we've developed over the past 9 years. #Quality2020
It's the era of the improvement platformHelen Bevan
Slides from the presentation Helen Bevan made at 2nd International Symposium on Healthcare Improvement and Innovation, Monash University, 29th June 2016
The slides from the workshop that Helen Bevan and Steve Fairman ran at the Change in the Age of Disruption conference on 11th November 2015. Follow along at #cmidisrupt
@HelenBevan
@SteveFairman1
The slide deck that Helen Bevan and Goran Henriks used in their course on "Fundamentals of Quality Improvement " at the International Forum on Quality and Safety in Healthcare, Taipei, 18th September 2019
"Where is change going?" Slides from Helen Bevan's first talk at the NHS Tran...Helen Bevan
The NHS Transformathon was a 24 hour virtual event to connect people from all over the world who are leading the way in transforming the health and care system. It took place on 27/28 January 2016. The aim of this first talk "Where is chaneg going?" was to set the scene for the following 24 hours and to identify the principles that underpinned many of the talk to come during the Transformathon.
The entire event was a live broadcast on Google hangout. You can watch all of the sessions. Go to http://theedge.nhsiq.nhs.uk/transformathon/ and click on the title of the session you would like to view. The content is free and available to all.
If you tweet about the content of the Transformathon, please use the hashtag #NHSTform
Creating tomorrow today: a radical manifesto for leaders of health and careHelen Bevan
Slides from the talk "Creating tomorrow today" that Goran Henriks and Helen Bevan gave at #Quality2020 today. The slides set out the principles of "simple rules" for transformation & explains our 7 simple rules for leaders that we've developed over the past 9 years. #Quality2020
It's the era of the improvement platformHelen Bevan
Slides from the presentation Helen Bevan made at 2nd International Symposium on Healthcare Improvement and Innovation, Monash University, 29th June 2016
The slides from the workshop that Helen Bevan and Steve Fairman ran at the Change in the Age of Disruption conference on 11th November 2015. Follow along at #cmidisrupt
@HelenBevan
@SteveFairman1
Social media: a catalyst for spread, influence and practice for healthcare im...Helen Bevan
Slide deck from the breakfast session that Leigh Kendall and Helen Bevan ran at the International Forum on Quality and Safety in Healthcare, 4th May 2018
Analytics to Content to Community: A new contiuum of careW2O Group
Debut of the WCG Hospital Index, featuring analysis of Texas Hospital's performance in social media. Leading to how social analytics can be leveraged to create relevant content and connect as a member of the community which the hospital services. Critical to develop this capability in a post-reform world of reimbursement.
Presentation at the 2013 Texas Hospital Association Strategic Communications Summit on August 8, 2013 at the Four Seasons Hotel in Austin, TX.
These are the slides from Helen Bevan’s talk “ It’s time to rewrite the rules of change in health and care” to be given on 3rd September 2014 at the APAC Forum, Melbourne Australia.
The APAC Forum (1st to 3rd September 2014) is the premier healthcare conference in the Asia Pacific region. It offers innovative ideas and leading-edge solutions for clinicians, managers, policy-makers and academics seeking to deliver the highest quality healthcare with finite resources and seemingly infinite demand. More details at http://apacforum.com/
72 quotations that @HelenBevan posted with tweets during 2019Helen Bevan
Each page in this slide deck contains a quotation that I posted as a visual with a tweet during 2019. I used them to illustrate the point I was making in the tweet. I have attempted to group the quotations by similar themes in this deck. You may not agree with all of the quotations but I hope they might inspire, motivate and/or challenge you as they have me. Helen Bevan
72 quotations that @HelenBevan posted with tweets during 2019Helen Bevan
Each page in this slide deck contains a quotation that I posted as a visual with a tweet during 2019. I used them to illustrate the point I was making in the tweet. I have attempted to group the quotations by similar themes in this deck. You may not agree with all of the quotations but I hope they might inspire, motivate ad/or challenge you as they have me. Helen Bevan
Letter to MREC - application to conduct studyAzreen Aj
Application to conduct study on research title 'Awareness and knowledge of oral cancer and precancer among dental outpatient in Klinik Pergigian Merlimau, Melaka'
ICH Guidelines for Pharmacovigilance.pdfNEHA GUPTA
The "ICH Guidelines for Pharmacovigilance" PDF provides a comprehensive overview of the International Council for Harmonisation of Technical Requirements for Pharmaceuticals for Human Use (ICH) guidelines related to pharmacovigilance. These guidelines aim to ensure that drugs are safe and effective for patients by monitoring and assessing adverse effects, ensuring proper reporting systems, and improving risk management practices. The document is essential for professionals in the pharmaceutical industry, regulatory authorities, and healthcare providers, offering detailed procedures and standards for pharmacovigilance activities to enhance drug safety and protect public health.
International Cancer Survivors Day is celebrated during June, placing the spotlight not only on cancer survivors, but also their caregivers.
CANSA has compiled a list of tips and guidelines of support:
https://cansa.org.za/who-cares-for-cancer-patients-caregivers/
This document is designed as an introductory to medical students,nursing students,midwives or other healthcare trainees to improve their understanding about how health system in Sri Lanka cares children health.
Global launch of the Healthy Ageing and Prevention Index 2nd wave – alongside...ILC- UK
The Healthy Ageing and Prevention Index is an online tool created by ILC that ranks countries on six metrics including, life span, health span, work span, income, environmental performance, and happiness. The Index helps us understand how well countries have adapted to longevity and inform decision makers on what must be done to maximise the economic benefits that comes with living well for longer.
Alongside the 77th World Health Assembly in Geneva on 28 May 2024, we launched the second version of our Index, allowing us to track progress and give new insights into what needs to be done to keep populations healthier for longer.
The speakers included:
Professor Orazio Schillaci, Minister of Health, Italy
Dr Hans Groth, Chairman of the Board, World Demographic & Ageing Forum
Professor Ilona Kickbusch, Founder and Chair, Global Health Centre, Geneva Graduate Institute and co-chair, World Health Summit Council
Dr Natasha Azzopardi Muscat, Director, Country Health Policies and Systems Division, World Health Organisation EURO
Dr Marta Lomazzi, Executive Manager, World Federation of Public Health Associations
Dr Shyam Bishen, Head, Centre for Health and Healthcare and Member of the Executive Committee, World Economic Forum
Dr Karin Tegmark Wisell, Director General, Public Health Agency of Sweden
Under Pressure : Kenneth Kruk's StrategyKenneth Kruk
Kenneth Kruk's story of transforming challenges into opportunities by leading successful medical record transitions and bridging scientific knowledge gaps during COVID-19.
The dimensions of healthcare quality refer to various attributes or aspects that define the standard of healthcare services. These dimensions are used to evaluate, measure, and improve the quality of care provided to patients. A comprehensive understanding of these dimensions ensures that healthcare systems can address various aspects of patient care effectively and holistically. Dimensions of Healthcare Quality and Performance of care include the following; Appropriateness, Availability, Competence, Continuity, Effectiveness, Efficiency, Efficacy, Prevention, Respect and Care, Safety as well as Timeliness.
Empowering ACOs: Leveraging Quality Management Tools for MIPS and BeyondHealth Catalyst
Join us as we delve into the crucial realm of quality reporting for MSSP (Medicare Shared Savings Program) Accountable Care Organizations (ACOs).
In this session, we will explore how a robust quality management solution can empower your organization to meet regulatory requirements and improve processes for MIPS reporting and internal quality programs. Learn how our MeasureAble application enables compliance and fosters continuous improvement.
2. • Understand the societal changes fuelled by the
digital revolution and social media
• Appreciate the importance of
influencing/connecting rather than broadcasting
on social media
• Develop tips and tricks to enhance your influence
and reach
• Learn how to be a quality improvement social media
super-connector
@HelenBevan @RachelAnnMorris #MEForum2018
3. The Horizons team
• We tune into the latest change thinking
and practice in healthcare and other
industries around the world –
translating this learning into practical
approaches to change
• The team has emerged
through years of
supporting change in the
NHS and health and care
system
• A small, diverse team of people within the English
National Health Service
4. Twitter for healthcare
improvement
Whilst multiple social media channels
are used in healthcare improvement,
Twitter is the number one channel for
sharing and influencing
@HelenBevan @RachelAnnMorris #MEForum2018
5. On a scale of one to ten, how
experienced are you at Twitter?
1 is low (I know very little)
10 is high (lots of experience)
A human continuum
@HelenBevan @RachelAnnMorris #MEForum2018
6. On a scale of one to ten, how
experienced are you at Twitter?
1 is low (I know very little)
10 is high (I know a lot)
@HelenBevan @RachelAnnMorris #MEForum2018
7. The challenge: post a tweet with the hashtag
#MEForum2018 that someone else responds to
(retweets or replies) by the end of this session
To meet the challenge, we need to build a sense of
community, look out for other people’s tweets with
the hashtag #MEForum and reply to them
@HelenBevan @RachelAnnMorris #MEForum2018
8. Social media represents a global
shift in how the health and care
system, people, patients,
professionals and students connect
8
@HelenBevan @RachelAnnMorris #MEForum2018
9.
10. The healthcare industry is changing with
incredible speed, and one of the major
contributors to this change is the dramatic
upsurge in healthcare communication
brought on by social media
Symplur
10
@HelenBevan @RachelAnnMorris #MEForum2018
11. The implosion of trust
Source: http://www.edelman.com/news/2017-edelman-trust-barometer-reveals-global-implosion/
11
Peers are now as credible as experts
@HelenBevan @RachelAnnMorris #MEForum2018
12. We are witnessing the collapse of expertise
and rise of collaborative sensemaking
David Holzmer
Source of image: ACCA
@HelenBevan @RachelAnnMorris #MEForum2018
16. Find the 3%!
Just 3% of people in the
organisation or system typically
influence 85% of the other people
Source: Organisational Network Analysis by Innovisor
From module one
17. The 3% rule also appears true for
social media
Source: research by Graham MacKenzie using NodeXL
In health and
healthcare globally,
tweets by 3.3% of
tweeters accounted
for 85% of retweets
18. Most social media operates within an
echo chamber
Source of image: Scriberia
@HelenBevan @RachelAnnMorris #MEForum2018
19. The powerful medical “superconnectors”
Source: NodeXL analysis
@HelenBevan @RachelAnnMorris #MEForum2018
20. What are the biggest opportunities for
healthcare improvers in an era of social media?
• As curators and sharers of knowledge
• As bridge builders between disconnected
groups
20
21. We need to embrace social media
“An organisation that doesn’t embrace the
digital expressiveness of its people is creating a
disconnect and also a lost opportunity. The use
of social media avenues to break down barriers
to inclusiveness is effective in organisations of
any size, especially those that are geographically
dispersed.”
Terri Lewis
•
@HelenBevan @RachelAnnMorris #MEForum2018
22. Empower your staff to be the voice of the
organisation. They’ve got audience & credibility
Employees have 10xmore connections thancorporate social accounts
23. Social Media Guidelines
Source: British Columbia Patient Safety & Quality
Council
Typically include:
§ Information about the context and benefits of using social media
§ What to be aware of and something about the process to follow in using social
media
§ Principles to guide the use of social media tools in your professional capacity
§ Useful links
§
§
§ CONSULT BOTH YOUR ORGANISATIONAL & PROFESSIONAL GUIDELINES
26. “Rules” to become a top social
influencer at a conference• Add a graphic/photo (up to x10) or a link (up to x5)
• Make it easy for people to quote you; add your handle
and hashtag to every slide
• Add a narrative that makes the tweet relevant to people
outside of the conference
• Get a superconnector to include you in their tweets
• Make friends with your “snipping tool” or “grab”
function
•
@HelenBevan @RachelAnnMorris #MEForum2018
33. Finding great content
• Keep Twitter lists
• Review trusted sources
•
•
• Sign up to newsletters and blogs
•
• 33
@HelenBevan @RachelAnnMorris #MEForum2018
34. 3 principles for spreading change
ACTIONABLE: The idea is designed to make
you do something. It might start with sharing but
it’s a call to action
CONNECTED: The idea promotes a closer
connection with people you care about or share
values with. It makes you feel part of a community
and the network effect creates further spread
EXTENSIBLE: The idea can be easily
customised, remixed, reshaped by people taking
part. It’s structured with a common stem that
encourages communities to alter and extend it
Jeremy Heimens, Henry Timms
New Power: How it’s changing the 21st
35. Making sure that only
people who should be in
hospital are in hospital• The number of hospital beds occupied by
patients whose transfer of care has been
delayed should be reduced to 3.5%
• Less than 15% of assessments [for continuing
care] should take place in an acute hospital
setting;
• a standardised performance dashboard
36. 70 day challenge:
to give patients
back one million
days of their
precious time
that would
otherwise be
wasted in bed in a
hospital or care
home.@HelenBevan @RachelAnnMorris #MEForum2018
50. Communication errors have
been implicated as the root
cause of nearly 70% of
adverse events
Source of data:
https://www.psnetwork.org/theatreca#Theatrecapchallenge
53. Table discussion
How could you use social media to develop
a campaign that is ACE:
ACTIONABLE
CONNECTED
EXTENSIBLE
Start a new quality improvement or safety
campaign?
Join an existing one?
@HelenBevan @RachelAnnMorris #MEForum2018
54.
55. The challenge: post a tweet with the hashtag
#MEForum2018 that someone else responds to
(retweets or replies) by the end of this session
To meet the challenge, we need to build a sense of
community, look out for other people’s tweets with
the hashtag #MEForum and reply to them
@HelenBevan @RachelAnnMorris #MEForum2018