How to create change that sticks and spreadsHelen Bevan
This is a talk that Helen Bevan gave at the NHS Transformathon with support from Zoe Lord, Jodi Brown and Hannah Wall at 4am on 28th January.
The NHS Transformathon was a 24 hour virtual event to connect people from all over the world who are leading the way in transforming the health and care system. It took place on 27/28 January 2016.
The entire event was a live broadcast on Google hangout. You can watch all of the sessions. Go to http://theedge.nhsiq.nhs.uk/transformathon/ and click on the title of the session you would like to view. The content is free and available to all.
If you tweet about the content of the Transformathon, please use the hashtag #NHSTform
The Future of Corporate Learning - Ten Disruptive TrendsJosh Bersin
The corporate learning market is exploding with change, growth, and disruption. This detailed presentation discusses our findings and perspectives on all the changes taking place.
Today’s B2B sales function isn’t just competitive, it’s extremely
complex. COVID-19 exacerbated this complexity. Our clients have to be smarter to sell faster and meet buyers on their terms in today’s digital world.
The Employee Experience: From Engagement to EnergyGlintInc
In times of change, the employee experience helps hold the company together. Whether it be changes to leadership, products, or culture, the employee experience is the one item that should remain constant and strong in order to keep employees engaged. In this research-based presentation, Josh Bersin, principal and founder, Bersin™, Deloitte Consulting LLP, will highlight the latest trends in the employee engagement market and explain why citizenship, purpose, meaningful work, and “energy, not just engagement” are the most important business strategies you have.
How to create change that sticks and spreadsHelen Bevan
This is a talk that Helen Bevan gave at the NHS Transformathon with support from Zoe Lord, Jodi Brown and Hannah Wall at 4am on 28th January.
The NHS Transformathon was a 24 hour virtual event to connect people from all over the world who are leading the way in transforming the health and care system. It took place on 27/28 January 2016.
The entire event was a live broadcast on Google hangout. You can watch all of the sessions. Go to http://theedge.nhsiq.nhs.uk/transformathon/ and click on the title of the session you would like to view. The content is free and available to all.
If you tweet about the content of the Transformathon, please use the hashtag #NHSTform
The Future of Corporate Learning - Ten Disruptive TrendsJosh Bersin
The corporate learning market is exploding with change, growth, and disruption. This detailed presentation discusses our findings and perspectives on all the changes taking place.
Today’s B2B sales function isn’t just competitive, it’s extremely
complex. COVID-19 exacerbated this complexity. Our clients have to be smarter to sell faster and meet buyers on their terms in today’s digital world.
The Employee Experience: From Engagement to EnergyGlintInc
In times of change, the employee experience helps hold the company together. Whether it be changes to leadership, products, or culture, the employee experience is the one item that should remain constant and strong in order to keep employees engaged. In this research-based presentation, Josh Bersin, principal and founder, Bersin™, Deloitte Consulting LLP, will highlight the latest trends in the employee engagement market and explain why citizenship, purpose, meaningful work, and “energy, not just engagement” are the most important business strategies you have.
Organisational ambidexterity is key to driving long-term growth and success within any business. We explore what organisational ambidexterity is, what it means for you, and how you can achieve it.
Leadership and Employee Engagement in Tomorrow Organization - InspireOneInspireone
When employees are engaged they lead more fulfilling and rewarding lives. An engaged workforce and distinct leadership behavior can create more organizational succes.
Bold HR: Driving Business Value through PeopleJosh Bersin
This keynote presentation is from my keynote at the 2015 Bersin by Deloitte IMPACT conference. It describes the imperatives for HR leaders and professionals for the years ahead, and explains how innovation and creativity is needed to build business value in HR.
Tech Adoption and Strategy for Innovation & Growthaccenture
Accenture presents the benefits of investing in technology at scale by discussing the importance of tech adoption and strategy through case studies. View more.
Catalant CEO and Co-Founder, Rob Biederman, presented at the Future of Work Austin event in March of 2017. In this presentation, he shares his thoughts on the history of work and what changes we can expect in the coming years. Work is being reimagined; learn how your company can get ahead of this shift.
Healthcare organizations are struggling to keep up with dramatic and unpredictable industry change. Their current operations, with complex and disconnected technologies and processes, make it hard to manage costs, improve service quality, and become more consumer-centric—all of which have become top priorities.
Internal Communication Strategy PowerPoint Presentation Slides SlideTeam
Presenting this set of slides with name - Internal Communication Strategy Powerpoint Presentation Slides. We bring to you to the point topic specific slides with apt research and understanding. Putting forth our PPT deck comprises of twenty four slides. Our tailor made Internal Communication Strategy Powerpoint Presentation Slides editable deck assists planners to segment and expound the topic with brevity. The advantageous slides on Internal Communication Strategy Powerpoint Presentation Slides is braced with multiple charts and graphs, overviews, analysis templates agenda slides etc. to help boost important aspects of your presentation. Highlight all sorts of related usable templates for important considerations. Our deck finds applicability amongst all kinds of professionals, managers, individuals, temporary permanent teams involved in any company organization from any field.
The value of digitally influenced spending in emerging markets will approach $4 trillion by 2022, amounting to about 50% of all retail spending in Asia, Latin America, and Africa. But the dynamics will vary widely between markets, requiring B2C companies to “de-average” their offerings in order to succeed.
We focus on finding new ways to apply technology and invention to create a positive and lasting impact for people and communities. Our 2017 Corporate Citizenship Report explores our goals, progress and performance across our global operations during our most recent fiscal year. Learn more: https://accntu.re/2GBVqoZ
The future is ever-changing, and our leadership needs to change carmanl5wisc
The future is ever-changing, and our leadership needs to change with it. Cultural beliefs and practices are changing across the globe, people are growing and adapting to new norms. Whereas one culture might have put restrictions on how high a woman could climb in the corporate world even so recently as a decade ago, we now see women becoming CEOs and Presidents of companies they never would have had this kind of access to before. Demographics are shifting and people are becoming more aware of the concept that gender and belief have far less impact on success than do things such as adaptability and ingenuity. Leaders of the future must embrace this change in order to be most successful.
Three characteristics that a leader of the future will need to have are vision, emotional intelligence, and courage. Vision is a key factor in how a leader will succeed because it is inherently different than say, ideas and ambition. Everyone can have a good idea at some point, but a leader has the drive to turn that idea into a vision. They can take that idea and shape it into a vision that can be shared with all, driving a team forward towards a goal that has been set. They can implement ideas in a manner that has lasting effects and results. Without the vision to drive an idea to it’s peak and to mold it into a construct that can be implemented by the team, it is just an idea. Leaders of the future need to take their ideas and drive them to be something more than just “par for the course” or “status quo”. (Perrin, et al., 2012).
A leader of the future needs to have emotional intelligence. This is not the same as empathy or sympathy. This pertains to a leader’s understanding of the people they are leading. By becoming not only relatable but also accessible and accountable to the people they are overseeing, a leader is better able to anticipate needs of the people they oversee. They can configure the people under them into a structure that will produce the desired results of a project. They can anticipate and account for the different learning styles and work ethics of the people they oversee, focusing them into groups or teams that will play off one another’s strengths and weaknesses in a way that will enable growth from everyone. By exhibiting emotional intelligence, a leader is showing that they are committed to getting the best from the people they oversee, and that they understand that not every person performs the same as everyone else.
Courage is another key component of the leader of the future. This does not mean that a leader is unafraid of risk, but rather that they exhibit the courage to take the risk in order to achieve success. Without risk there is no real room for growth, and without growth we become stagnant. Companies fall when their leaders are unwilling or unable to take risks due to a lack of courage. If Steve Jobs or Jeff Bezos hadn’t had had the courage to take their companies into the l ...
72 quotations that @HelenBevan posted with tweets during 2019Helen Bevan
Each page in this slide deck contains a quotation that I posted as a visual with a tweet during 2019. I used them to illustrate the point I was making in the tweet. I have attempted to group the quotations by similar themes in this deck. You may not agree with all of the quotations but I hope they might inspire, motivate ad/or challenge you as they have me. Helen Bevan
Organisational ambidexterity is key to driving long-term growth and success within any business. We explore what organisational ambidexterity is, what it means for you, and how you can achieve it.
Leadership and Employee Engagement in Tomorrow Organization - InspireOneInspireone
When employees are engaged they lead more fulfilling and rewarding lives. An engaged workforce and distinct leadership behavior can create more organizational succes.
Bold HR: Driving Business Value through PeopleJosh Bersin
This keynote presentation is from my keynote at the 2015 Bersin by Deloitte IMPACT conference. It describes the imperatives for HR leaders and professionals for the years ahead, and explains how innovation and creativity is needed to build business value in HR.
Tech Adoption and Strategy for Innovation & Growthaccenture
Accenture presents the benefits of investing in technology at scale by discussing the importance of tech adoption and strategy through case studies. View more.
Catalant CEO and Co-Founder, Rob Biederman, presented at the Future of Work Austin event in March of 2017. In this presentation, he shares his thoughts on the history of work and what changes we can expect in the coming years. Work is being reimagined; learn how your company can get ahead of this shift.
Healthcare organizations are struggling to keep up with dramatic and unpredictable industry change. Their current operations, with complex and disconnected technologies and processes, make it hard to manage costs, improve service quality, and become more consumer-centric—all of which have become top priorities.
Internal Communication Strategy PowerPoint Presentation Slides SlideTeam
Presenting this set of slides with name - Internal Communication Strategy Powerpoint Presentation Slides. We bring to you to the point topic specific slides with apt research and understanding. Putting forth our PPT deck comprises of twenty four slides. Our tailor made Internal Communication Strategy Powerpoint Presentation Slides editable deck assists planners to segment and expound the topic with brevity. The advantageous slides on Internal Communication Strategy Powerpoint Presentation Slides is braced with multiple charts and graphs, overviews, analysis templates agenda slides etc. to help boost important aspects of your presentation. Highlight all sorts of related usable templates for important considerations. Our deck finds applicability amongst all kinds of professionals, managers, individuals, temporary permanent teams involved in any company organization from any field.
The value of digitally influenced spending in emerging markets will approach $4 trillion by 2022, amounting to about 50% of all retail spending in Asia, Latin America, and Africa. But the dynamics will vary widely between markets, requiring B2C companies to “de-average” their offerings in order to succeed.
We focus on finding new ways to apply technology and invention to create a positive and lasting impact for people and communities. Our 2017 Corporate Citizenship Report explores our goals, progress and performance across our global operations during our most recent fiscal year. Learn more: https://accntu.re/2GBVqoZ
The future is ever-changing, and our leadership needs to change carmanl5wisc
The future is ever-changing, and our leadership needs to change with it. Cultural beliefs and practices are changing across the globe, people are growing and adapting to new norms. Whereas one culture might have put restrictions on how high a woman could climb in the corporate world even so recently as a decade ago, we now see women becoming CEOs and Presidents of companies they never would have had this kind of access to before. Demographics are shifting and people are becoming more aware of the concept that gender and belief have far less impact on success than do things such as adaptability and ingenuity. Leaders of the future must embrace this change in order to be most successful.
Three characteristics that a leader of the future will need to have are vision, emotional intelligence, and courage. Vision is a key factor in how a leader will succeed because it is inherently different than say, ideas and ambition. Everyone can have a good idea at some point, but a leader has the drive to turn that idea into a vision. They can take that idea and shape it into a vision that can be shared with all, driving a team forward towards a goal that has been set. They can implement ideas in a manner that has lasting effects and results. Without the vision to drive an idea to it’s peak and to mold it into a construct that can be implemented by the team, it is just an idea. Leaders of the future need to take their ideas and drive them to be something more than just “par for the course” or “status quo”. (Perrin, et al., 2012).
A leader of the future needs to have emotional intelligence. This is not the same as empathy or sympathy. This pertains to a leader’s understanding of the people they are leading. By becoming not only relatable but also accessible and accountable to the people they are overseeing, a leader is better able to anticipate needs of the people they oversee. They can configure the people under them into a structure that will produce the desired results of a project. They can anticipate and account for the different learning styles and work ethics of the people they oversee, focusing them into groups or teams that will play off one another’s strengths and weaknesses in a way that will enable growth from everyone. By exhibiting emotional intelligence, a leader is showing that they are committed to getting the best from the people they oversee, and that they understand that not every person performs the same as everyone else.
Courage is another key component of the leader of the future. This does not mean that a leader is unafraid of risk, but rather that they exhibit the courage to take the risk in order to achieve success. Without risk there is no real room for growth, and without growth we become stagnant. Companies fall when their leaders are unwilling or unable to take risks due to a lack of courage. If Steve Jobs or Jeff Bezos hadn’t had had the courage to take their companies into the l ...
72 quotations that @HelenBevan posted with tweets during 2019Helen Bevan
Each page in this slide deck contains a quotation that I posted as a visual with a tweet during 2019. I used them to illustrate the point I was making in the tweet. I have attempted to group the quotations by similar themes in this deck. You may not agree with all of the quotations but I hope they might inspire, motivate ad/or challenge you as they have me. Helen Bevan
72 quotations that @HelenBevan posted with tweets during 2019Helen Bevan
Each page in this slide deck contains a quotation that I posted as a visual with a tweet during 2019. I used them to illustrate the point I was making in the tweet. I have attempted to group the quotations by similar themes in this deck. You may not agree with all of the quotations but I hope they might inspire, motivate and/or challenge you as they have me. Helen Bevan
Roselinde Torres describes 25 years observing truly great leaders at work, and shares the three simple but crucial questions would-be company chiefs need to ask to thrive in the future.
By Judith H. Katz and Frederick A. MillerFar from incr.docxRAHUL126667
By Judith H. Katz and
Frederick A. Miller
“Far from incremental change in leadership approaches, the new marketplace requires an entirely new
paradigm: nothing less than admitting that the concept of the all-knowing, all- powerful leader is obsolete
and that our entire image of leadership itself must change. While some teams and organizations have
made this shift, many have not—at a great cost to both the organizations and their people.”
Leaders Getting Different
Collaboration, the New Inclusive Workplace, and OD’s Role
There is a leadership change in the air;
an urgency, not only for organizations to
be different, but for “titled” leaders to be
different: to join people, to connect work
to the organization’s purpose, to inspire, to
move away from silos and toward a flow of
ideas and information across the work-
place, to create a sense of safety so that peo-
ple can bring their best selves to work—all
to foster an inclusive workplace in which
collaboration can flourish. This urgency
stems from a variety of trends. Consumers
are demanding more. Markets are moving
faster and growing more complex. Millen-
nials are demanding a new workplace.
This means that the “adapt or fail”
tipping point for organizations, long
rumored, is here with a vengeance
(Devereaux, 2004; Laloux, 2014; Stack,
2014). Far from incremental change in
leadership approaches, the new market-
place requires an entirely new paradigm:
nothing less than admitting that the
concept of the all-knowing, all- powerful
leader is obsolete and that our entire image
of leadership itself must change. While
some teams and organizations have made
this shift, many have not—at a great cost
to both the organizations and their people.
This article examines the convergence of
trends, describes several keys to the new
leadership paradigm, and explores the
role that OD practitioners need to play in
supporting leadership for a collaborative,
inclusive workplace.
A Convergence of Trends
Many elements of the traditional organi-
zation and leadership model have come
under scrutiny in recent years:
» Leaders know best (or leaders as
all-knowing).
» Leaders as “super doers” who were
promoted from individual contributor
roles to managerial ranks, not because
of their skill with people but because of
their technical ability.
» Leaders as “fixers” who provide answers
and solutions to every problem under
their purview.
» Leaders seeing it as their role to accept
the status quo and not challenge the
opinions or ideas of their leaders.
» People of the organization seen as
hands and feet: filling specific roles in
the organization, required to “just do
their job” and “do as they are told.”
This model has been giving way to a
greater emphasis on collaboration—and
an inclusive workplace as the ideal envi-
ronment for fostering that collaboration
(Baker, 2014). We have now reached
the point where the inclusive workplace
is a must for organ ...
Engelstalige essay over HR in 2017.
Deze essay was deelname aan de NVP International Future HR-Award 2003 en bekroond met de eerste prijs!
1e plaats: HR in 2017, Espace-transformation-a future HR-essay
De bijdrage van Mark van den Broek, HR Development Directeur bij FCI, getuigt van een integrale zakelijke visie op de toekomst van de HR-professie. Zijn essay bevat een heldere probleemanalyse en toont een duidelijke link met de actuele en toekomstige HR beleidsdoelstellingen. Zijn bijdrage onderscheidt zich door een creatieve, soms gedurfde toepassing van huidige en/of nieuwe HRM-instrumenten, -methodieken en/of denkwijzen. Zijn bijdrage is verzorgd, prettig leesbaar, degelijk, compleet en zet de lezer aan tot denken.
Anna Taylor (Speaker) West Coast DEI Lead, VMLY&R
Demographic transference within organizations is shifting and there will continue to be an upsurge of more diverse and inclusive organizations as they outperform homogeneous organizations. But this is a slow progression, where can we start making organizational transformation now? We can start from the bottom; employees have more power than they may realize, to affect change. And although this may seem like a daunting call-to-action, employees have the power irrespective of budget or team size, to make an indelible impact on organizational change. Like many effectual grassroots movements, employees have the ability to create a new model that renders the existing model obsolete and lead the evolution of organizational transformation.
Organizations and Individuals That Have Invented New Tools for New TimesPaul Schumann
This is Part 8 of an eight part series of presentations entitled Leadership in the Interactive Age, originally presented over the National Technological University's satellite network in January and February, 1995 by Paul Schumann, Donna Prestwood and Barbara Benjamin. Some of the topical references are out of date but the concepts are still valid. They're probably more apparently valid now then they were at the time of the original production.
Creating tomorrow today: a radical manifesto for leaders of health and careHelen Bevan
Slides from the talk "Creating tomorrow today" that Goran Henriks and Helen Bevan gave at #Quality2020 today. The slides set out the principles of "simple rules" for transformation & explains our 7 simple rules for leaders that we've developed over the past 9 years. #Quality2020
Deep Leg Vein Thrombosis (DVT): Meaning, Causes, Symptoms, Treatment, and Mor...The Lifesciences Magazine
Deep Leg Vein Thrombosis occurs when a blood clot forms in one or more of the deep veins in the legs. These clots can impede blood flow, leading to severe complications.
For those battling kidney disease and exploring treatment options, understanding when to consider a kidney transplant is crucial. This guide aims to provide valuable insights into the circumstances under which a kidney transplant at the renowned Hiranandani Hospital may be the most appropriate course of action. By addressing the key indicators and factors involved, we hope to empower patients and their families to make informed decisions about their kidney care journey.
India Diagnostic Labs Market: Dynamics, Key Players, and Industry Projections...Kumar Satyam
According to the TechSci Research report titled “India Diagnostic Labs Market Industry Size, Share, Trends, Competition, Opportunity, and Forecast, 2019-2029,” the India Diagnostic Labs Market was valued at USD 16,471.21 million in 2023 and is projected to grow at an impressive compound annual growth rate (CAGR) of 11.55% through 2029. This significant growth can be attributed to various factors, including collaborations and partnerships among leading companies, the expansion of diagnostic chains, and increasing accessibility to diagnostic services across the country. This comprehensive report delves into the market dynamics, recent trends, drivers, competitive landscape, and benefits of the research report, providing a detailed analysis of the India Diagnostic Labs Market.
Collaborations and Partnerships
Collaborations and partnerships among leading companies play a pivotal role in driving the growth of the India Diagnostic Labs Market. These strategic alliances allow companies to merge their expertise, strengthen their market positions, and offer innovative solutions. By combining resources, companies can enhance their research and development capabilities, expand their product portfolios, and improve their distribution networks. These collaborations also facilitate the sharing of technological advancements and best practices, contributing to the overall growth of the market.
Expansion of Diagnostic Chains
The expansion of diagnostic chains is a driving force behind the growing demand for diagnostic lab services. Diagnostic chains often establish multiple laboratories and diagnostic centers in various cities and regions, including urban and rural areas. This expanded network makes diagnostic services more accessible to a larger portion of the population, addressing healthcare disparities and reaching underserved populations. The presence of diagnostic chain facilities in multiple locations within a city or region provides convenience for patients, reducing travel time and effort. A broader network of labs often leads to reduced waiting times for appointments and sample collection, ensuring that patients receive timely and efficient diagnostic services.
Rising Prevalence of Chronic Diseases
The increasing prevalence of chronic diseases is a significant driver for the demand for diagnostic lab services. Chronic conditions such as diabetes, cardiovascular diseases, and cancer require regular monitoring and diagnostic testing for effective management. The rise in chronic diseases necessitates the use of advanced diagnostic tools and technologies, driving the growth of the diagnostic labs market. Additionally, early diagnosis and timely intervention are crucial for managing chronic diseases, further boosting the demand for diagnostic lab services.
This document is designed as an introductory to medical students,nursing students,midwives or other healthcare trainees to improve their understanding about how health system in Sri Lanka cares children health.
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ICH Guidelines for Pharmacovigilance.pdfNEHA GUPTA
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1. 35 graphics that I used in X/Twitter
and LinkedIn posts during 2023
Helen Bevan
twitter.com/HelenBevan
linkedin.com/in/helen
bevanhealthcare/
2. About this deck
2023 represents my 15th year of being active on social media. In all those years, 2023
has been the year when things have shifted the most. Many people have altered their
platform preferences. Some of the places where the best new content is posted have
changed and we have to look harder for it.
Yet social media remains one of the most important sources of new thinking and
practice in improvement and large scale change. In a world that is so fast moving and
complex, we need the exchange and emergence that happens when people from
across systems and sectors share their learning informally.
In this deck I am re-sharing some of the graphics that I posted that were liked and
reposted the most during the year. Most of these graphics originate from other people
and I have acknowledged that. Thank you to everyone who includes graphics in their
posts. It makes a difference in our ability to synthesise and share important principles
with others.
I hope these graphics inspire you as they have me. All the original articles are easy to
find if you want to read more.
Helen Bevan
3. Collaboration as uniformity Collaboration as unity
• Requires everyone to do the same thing
• use the same structures and
processes
• adopt the same organising principles
• share a language
• The vision and mission is typically
dictated from the top
• The roll-out is centrally held and
controlled
• Easier to define and pursue than
collaboration as unity
• Easier to understand and measure
because it is more legible.
• “Tight on values and loose on delivery” (Donna Hall)
• Understands that while we need alignment
around a vision and consensus around values
and behaviour:
• there is plenty of room for diversity in how the
vision can be carried forward.
• embraces difference where it is needed
• allows for individual differences in culture,
norms and practices
• Messier and typically harder
• Requires ongoing dialogue, experiments and
learning
In our collaboration efforts have we been over-
focussed on “uniformity” and under-focussed on
“unity”?
Source: Thea Snow (2023) Unity versus uniformity: exploring collaboration in government (and beyond)
6. Who needs to be part of our change process?
People with passion or
motivation to take action
People with lived experience
of the issue and its context
People who will be a user
of, or affected by, the
changes we make
People with resources to
contribute
(money, people power)
People with the authority or
mandate to drive change
People with specialist
knowledge, skills and tools
People with can broker,
facilitate and/or coordinate
People who can connect
diverse communities
Voice of intent
Voice of experience
Voice of capability
Voice of connection
Our
ecosystem for
change
Source: adapted
from a model by Bill
Bannear
How do we connect people who want to do something, with people who can help and support
them, while staying grounded in real world need and experience to ensure it works?
7. The truth is that we know a lot about change. Decades of studies have
shown us that new ideas tend to come from outside the community and
incur resistance. Research has shown there is a persistent gap between
what people know and what they actually put into practice. We also know
that transformation follows an s-shaped curve and that ideas are
transmitted socially.
Greg Satell
Why Business Leaders Need To Learn About Social And Political Movements
Organisational and system leaders can learn from decades of
knowledge on large scale change from social movements
13. Change doesn’t happen “top down” or bottom
up”: rather it occurs “side-by-side” among
groups of people with a common purpose
greg-satell.medium.com/why-change-does-not-have-to-start-at-the-top-fdf202aea6e
There’s something about human nature that, when
we’re passionate about an idea, makes us want to go
convince the sceptics. Don’t do that. Start with people
who want your idea to succeed. If you feel the urge to
convince or persuade, that’s a sign that you either
have the wrong idea or the wrong people.
.
Greg Satell
14. How the knowledge structure of a human-centred organisation is
different to that of a bureaucratic organisation
Humans are
resources
Maximising
compliance
Stratification
Standardization
Specialization
Routinization
Formalization
Alignment
Predictability
Humans are
resourceful
Maximising
contribution
Ownership
Meritocracy
Experimentation
Agency
Community
Openness
Balance
Bureaucratic
organisation
Human-centred
organisation
Source: adapted from Gary Hamel
15. "Consciously or
unconsciously, leaders put
in place structures &
practices that make sense
to them. These correspond
to their way of dealing with
the world & mean that an
organisation cannot evolve
beyond its leadership's
stage of development."
Paul Jocelyn
Why it’s so difficult for leaders of change to see beyond incremental
tweaks to the current system
16. Source: adapted from Emily Webber
Good practices
Creating new
knowledge
Learning for
improvement
Guidelines and
strategies
A domain of
professional practice
Professional goals
A community and a practice are not the
same thing, but they are brilliant together
18. “Smart failure” (the kind that results in honest
conversation, learning and progress) comes
from smart experiments
hbr.org/2023/07/its-ok-to-fail-but-you-have-to-do-it-right
Smart experiments are ones that happen in
new territory - in pursuit of a goal that’s
consistent with the value proposition of the
organisation, with a hypothesis you’ve done
your homework on and importantly, as small
as possible.
Amy Edmondson
20. It’s time to stop viewing leaders and managers
as different people with mutually exclusive skill
sets and use a blended role that focuses on how
we develop individuals to guide, coach and
support others for personal, team and
organisational success
Art Petty
Dump leader vs. manager debate — try a blended role
It’s time to stop viewing “management” and “leadership” as
different, mutually exclusive roles and skill sets
21.
22. It’s time to move on from SMART
goals
S
M
I
L
Specific
Measurable
Impactful
Learning-
orientated
Art Petty
It’s time to get rid of S.M.A.R.T. goals.
Here’s why & how
23. “ The single biggest
problem in
communication is the
illusion that it has taken
place.
George Bernard Shaw
24.
25. Performance zone Learning zone
Goal Do the best we can Improve what we do
Activities for Performance delivery Continuous improvement
Concentrate on Getting things done Learning while doing
Leadership role
modelling
Leading from the front Being a learner
Failure should be Avoided/minimised Embraced as part of a
systematic learning process
Benefits Immediate performance Future performance
Two kinds of work: effort to perform (“performance zone”)
& effort to improve (“learning zone”)
Summarised by Helen Bevan from Is Your Team Overworking But Underperforming? by Eduardo Briceño
Graphic adapted from an original by GISD ELC
26.
27. Social scientists know that possessing a high level of intellectual
humility is associated with multiple positive outcomes, like having
more empathy, more prosocial behaviour, reduced susceptibility to
misinformation and an increased inclination to seek compromise in
challenging interpersonal disagreements.
Eranda Jayawickreme
Being intellectually humble and open-minded (rather than just relying on
existing expertise) leads to better outcomes
28.
29. project
gets
Source of graphic:
adapted from Zdenek Sasek
Data shows that the
average employee
experienced ten
planned enterprise
changes in 2022, up
from two in 2016. Yet
further research
suggests that
employees' ability to
cope with change is
50% of pre-pandemic
levels.
Jenny L Magic
https://t.co/MubqqTuk91
30. The network effect: why companies should care
about employees’ LinkedIn connections
32. We need to think about change as a
strategic conflict between the present state
and an alternative vision. The truth is that
change isn’t about persuasion, but power.
To bring about transformation we need to
undermine the sources of power that
underlie the present state while
strengthening the forces that favour a
different future
Greg Satell
“We need to take a more evidence-based approach for transformation and
We need to take a more evidence-based approach
for transformation and change
35. A strategic approach to
attracting, developing & retaining
talent
Strong cultures & internal
operations
Invest heavily in development
opportunities
Respected in the broader
environment
Research based
characteristics of
organisations that
excel at growing
leaders
Source: What makes a
company great at
producing leaders?
Sarah Abbott, Robin
Abrahams and Boris
Groysberg