The document discusses user experience design and provides tips for understanding users and testing designs. It emphasizes listening to users, prioritizing based on their needs, prototyping designs for user testing, defining success metrics, and making products people love. The four key steps to designing for users are: 1) listen with empathy, 2) focus and prioritize, 3) try it out, 4) listen again.
UX and the love for your e-commerce customer: Adnan I @ Colombo UX ConColomboCampsCommunity
A look at E-Commerce in food, retail, fashion, and more, from the perspective of doing business in Sri Lanka. This explores the bigger ideas and ideals in creating an enhanced User Experience to help customers find E-Commerce in Sri Lanka irresistible.
Ecommerce In Sri Lanka: Building An Experience That Customers Will LoveAdnan Issadeen
Slides for talk given at Colombo UX Conference 2015.
This talk centered around how we in Sri Lanka should approach ecommerce and what we should and shouldn't be doing.
Understanding users without getting boredStefan Ivanov
The slides were used in a workshop at UXify Bulgaria 2018 in order to share and let the participants explore different techniques for conducting user research.
UX and the love for your e-commerce customer: Adnan I @ Colombo UX ConColomboCampsCommunity
A look at E-Commerce in food, retail, fashion, and more, from the perspective of doing business in Sri Lanka. This explores the bigger ideas and ideals in creating an enhanced User Experience to help customers find E-Commerce in Sri Lanka irresistible.
Ecommerce In Sri Lanka: Building An Experience That Customers Will LoveAdnan Issadeen
Slides for talk given at Colombo UX Conference 2015.
This talk centered around how we in Sri Lanka should approach ecommerce and what we should and shouldn't be doing.
Understanding users without getting boredStefan Ivanov
The slides were used in a workshop at UXify Bulgaria 2018 in order to share and let the participants explore different techniques for conducting user research.
Reviews by ConversionXL http://conversionxl.com/category/website-reviews/
In this edition of ConversionXL reviews, Tommy assess the visual complexity of an eCommerce site to determine if the site design itself is distracting from the main value proposition.
When judging visual complexity we ask:
1. How many elements are there competing for attention?
2. Do these elements distract from the main message?
Often times the visual complexity of the site takes away from what the site is trying to do, which is why it's important to find balance in every screen.
Recommended Reading:
----------------------------------------
http://conversionxl.com/why-simple-websites-are-scientifically-better/
http://conversionxl.com/landing-page-optimization
http://conversionxl.com/how-images-can-boost-your-conversion-rate/
http://conversionxl.com/value-proposition-examples-how-to-create/
---------------------------------------
Connect with us on Social:
http://Twitter.com/PeepLaja
http://Twitter.com/tommyismyname
https://plus.google.com/+Conversionxl
The slide explains the basics of the Scrum Framework one of the most popular Agile implementations for beginners. You can learn fundamental knowledge about it.
Imagine we need to sell UX to an organization. Not all organizations have the same level of interest and receptiveness to UX. Some just don’t care.
What should we know about an organization that will help us sell UX more effectively? What sort of questions should we ask about the organization, its people and its culture? What can we learn from organizations where UX has become part of the corporate DNA? What factors can increase our chances of promoting UX successfully to an organization now and in the future?
This presentation will tap into more than 10 years of experience in selling UX into different markets and organizations. We will share the successes, pitfalls and failures.
Thank you UX Australia 2009
http://www.uxaustralia.com.au/conference-2009/selling-ux
How to create better A/B tests based on user researchUsabilla
In this session presentation, Karl Gilis, Co-founder of AGConsult will prove that following best practices doesn't always work. The key is to get to know your visitors before you start testing. Learn in this session how to create A/B tests that really make a difference thanks to user research.
User testing is a fantastic method to discover problems. But why is it such a great user research method? How to make sure you recruit the right participants? How to write the right questions and tasks for your usability test? And what is your job as a moderator? This slide deck answers all your questions on usability testing!
Presentation given at User Experience Edmonton meetup in January 2015. Gives an overview of how you can sell User Experience design methodologies to your boss or company. Talks about starting small, return on investment and not asking permission.
Currently working on his new startup, Brian Kalma delivered a great talk on Designing Experiences at Applicake HQ. Brian has a lot of relevant experience as in the past he was the Director of User Experience at Zappos.com and Gilt Gruppe.
“Golden questions” that reveal exactly why your website's visitors aren’t con...Conversion Rate Experts
The easiest way to understand why visitors aren’t converting is to ask them.
But what questions should you ask?
In this webcast, you’ll discover
* Six “golden questions” that we use to reveal exactly why visitors aren’t converting.
* A new way to think about questions, which will make it easier to know what to ask in any situation.
* Why we use the survey tool Qualaroo, and some inventive ways to use it to identify conversion opportunities.
The webcast is co-presented by Sean Ellis and Dr Karl Blanks.
Sean Ellis is the CEO of Qualaroo. He has helped to grow some of Silicon Valley’s most successful startups, including Dropbox, LogMeIn and Eventbrite.
Dr Karl Blanks is the co-founder of Conversion Rate Experts, a consultancy whose client portfolio includes Apple, Google and Facebook.
You can watch the video of this talk at http://www.conversion-rate-experts.com/questions/
Designing APIs for Humans: Leveraging UX Methods For Develop Human Centered APIsPronovix
Application programming interfaces (APIs) are a way modern websites and applications share data with users. From sharing user profile data between services to displaying relevant information from one service to another, APIs enable us to develop a single platform of shared data. In other words… it’s about people.
This talk will walk through how to leverage the practice of human centered design to create robust and meaningful APIs that help meet users needs. We’ll touch on topics such as:
* How and why to involve a cross disciplinary on an API team into the HCD process (Engineering, UX, Product)
* What HCD methods and techniques to use in order to create a healthy API ecosystem
Reviews by ConversionXL http://conversionxl.com/category/website-reviews/
In this edition of ConversionXL reviews, Tommy assess the visual complexity of an eCommerce site to determine if the site design itself is distracting from the main value proposition.
When judging visual complexity we ask:
1. How many elements are there competing for attention?
2. Do these elements distract from the main message?
Often times the visual complexity of the site takes away from what the site is trying to do, which is why it's important to find balance in every screen.
Recommended Reading:
----------------------------------------
http://conversionxl.com/why-simple-websites-are-scientifically-better/
http://conversionxl.com/landing-page-optimization
http://conversionxl.com/how-images-can-boost-your-conversion-rate/
http://conversionxl.com/value-proposition-examples-how-to-create/
---------------------------------------
Connect with us on Social:
http://Twitter.com/PeepLaja
http://Twitter.com/tommyismyname
https://plus.google.com/+Conversionxl
The slide explains the basics of the Scrum Framework one of the most popular Agile implementations for beginners. You can learn fundamental knowledge about it.
Imagine we need to sell UX to an organization. Not all organizations have the same level of interest and receptiveness to UX. Some just don’t care.
What should we know about an organization that will help us sell UX more effectively? What sort of questions should we ask about the organization, its people and its culture? What can we learn from organizations where UX has become part of the corporate DNA? What factors can increase our chances of promoting UX successfully to an organization now and in the future?
This presentation will tap into more than 10 years of experience in selling UX into different markets and organizations. We will share the successes, pitfalls and failures.
Thank you UX Australia 2009
http://www.uxaustralia.com.au/conference-2009/selling-ux
How to create better A/B tests based on user researchUsabilla
In this session presentation, Karl Gilis, Co-founder of AGConsult will prove that following best practices doesn't always work. The key is to get to know your visitors before you start testing. Learn in this session how to create A/B tests that really make a difference thanks to user research.
User testing is a fantastic method to discover problems. But why is it such a great user research method? How to make sure you recruit the right participants? How to write the right questions and tasks for your usability test? And what is your job as a moderator? This slide deck answers all your questions on usability testing!
Presentation given at User Experience Edmonton meetup in January 2015. Gives an overview of how you can sell User Experience design methodologies to your boss or company. Talks about starting small, return on investment and not asking permission.
Currently working on his new startup, Brian Kalma delivered a great talk on Designing Experiences at Applicake HQ. Brian has a lot of relevant experience as in the past he was the Director of User Experience at Zappos.com and Gilt Gruppe.
“Golden questions” that reveal exactly why your website's visitors aren’t con...Conversion Rate Experts
The easiest way to understand why visitors aren’t converting is to ask them.
But what questions should you ask?
In this webcast, you’ll discover
* Six “golden questions” that we use to reveal exactly why visitors aren’t converting.
* A new way to think about questions, which will make it easier to know what to ask in any situation.
* Why we use the survey tool Qualaroo, and some inventive ways to use it to identify conversion opportunities.
The webcast is co-presented by Sean Ellis and Dr Karl Blanks.
Sean Ellis is the CEO of Qualaroo. He has helped to grow some of Silicon Valley’s most successful startups, including Dropbox, LogMeIn and Eventbrite.
Dr Karl Blanks is the co-founder of Conversion Rate Experts, a consultancy whose client portfolio includes Apple, Google and Facebook.
You can watch the video of this talk at http://www.conversion-rate-experts.com/questions/
Designing APIs for Humans: Leveraging UX Methods For Develop Human Centered APIsPronovix
Application programming interfaces (APIs) are a way modern websites and applications share data with users. From sharing user profile data between services to displaying relevant information from one service to another, APIs enable us to develop a single platform of shared data. In other words… it’s about people.
This talk will walk through how to leverage the practice of human centered design to create robust and meaningful APIs that help meet users needs. We’ll touch on topics such as:
* How and why to involve a cross disciplinary on an API team into the HCD process (Engineering, UX, Product)
* What HCD methods and techniques to use in order to create a healthy API ecosystem
Slides accompanying a talk at Intelligence Community Center of Academic Excellence at the University of Central Florida (UCF), March 2015. Conference theme was "Cyber Security and the Internet," and I spoke on some foreseeable technological, business and policy changes that we can expect to see over the next decade through 2025.
Driving Online Sales - Craig Sullivan, The future of the online marketplace 2...Invest Northern Ireland
Craig Sullivan,Group Customer Experience Manager, Belron
Craig is Group Customer Experience Manager at Belron (Autoglass) looking after 35 international websites using optimisation, web analytics and customer insight techniques to drive engagement and conversion. Craig has over 14 years of experience in the Industry and in the past has worked on projects for high street names such as LOVEFiLM,International, John Lewis Partnership and Waitrose.
What your customers REALLY think: Incorporating usability testing into agilePhil Barrett
I did this talk for Agile Africa 2014
You can’t know whether your agile project is maximising is impact unless you gather customer feedback. But the feedback that comes to you is not always the full story.
This talk looks at why you should actively go an get user feedback with usability testing, and how to go about doing your first usability test.
UX playbook: Real world user exercisesInVision App
Users are full of surprises. And they have a way of finding confusing spots in a product even if your team meticulously planned and designed it. In this session, our very own Clark Wimberly walked us through a number of fun and challenging exercises aimed at keeping users happy.
Julie Grundy gives an overview of user experience Design, why it's important, guiding principles, UX research overview, and tactics used by UX professionals. November 2015.
The 7 most common usability issues by UserTestingInVision App
After watching hundreds of thousands of hours of user research videos, the folks at UserTesting have identified the 7 most common usability issues. Find out what they are—and how to avoid them.
What is Lean UX? Come get introduced to the topic of Lean UX and learn the fundamentals of this approach, and how it is revolutionizing the field of UX with UserTesting. Discover how constant iterating through cycles and learning from each cycle can create products which can overcome business challenges and meet customer needs, while saving big bucks, resources, and time.
We will cover the basic principles of Lean UX, and how UserTesting fits into this model of research.
Research and Discovery Tools for Experimentation - 17 Apr 2024 - v 2.3 (1).pdfVWO
You can utilize various forms of Generative Research to deepen your understanding of how people interact with your product or service.
Craig has amassed a vast toolkit of research methods, which he has employed to optimize websites and apps for over 500 companies. He'll share which methods yielded the highest return on investment, identified key customer pain points, and generated the best experiment ideas.
By sharing the top inspection methods essential for our work, Craig will provide advice for each technique. Anticipate insights on driving experiment hypotheses from research, a list of essential toolkit components for tomorrow, and additional resources for further reading.
04: How To Engage And Retain Your Current And Future UsersLogan Merrick
In this episode of The Buzinga Podcast, Logan talks about a big issue for developers - retention. Here's how to engage and retain your users so you are squeezing the most value from them.
Are you thinking of starting your own business? Do you have an idea that you want to turn into a reality? Do you want to be your own boss?
If so, then the Business Start Up Boot Camp is for you! It will cover the initial building blocks of setting up a successful business and will provide support, advice, resources, guidance and mentoring to help you create a commercially viable venture.
UX Tools, Tips & Tricks for Code(Her) Conference 2015Katelyn Caillouet
This hour-long workshop was essentially a mini-UX design process. We reviewed with Nielsen's usability heuristics, talked content strategy, created personas, sketched mobile prototypes, and practiced giving better feedback.
Doors are our common language for passing into a place for commerce, socialization or pleasure. Passing from one experience to the next. Doors are our refuge at the end of a long day, they are the start to every work day, every meeting, every meal.
Search is the closest thing we have to a front door, yet it is so often forgotten in the design of user experiences.
Our digital world is becoming more and more like a real place, where we spend our time rather than a tool that we use and put down.
This short talk for Search Love Boston 2013 covers some ways in which user experience and search professionals can better work together to make the internet a better place.
Customer experience and product instructionsSharon Burton
Product instructions are part of the Use cycle of the customer experience but how do you know if they are meeting the needs of your customers?
How do you know if your product instructions are meeting your customers needs?
How to prep an effective kickoff workshop in 3 steps – UX Camp CPHMagdalena Zadara
How to get the most of the start of a project, get your client onboard with what you are doing and make them feel like they are part of the team. This presentation will be most valuable to UI/UX designers who work directly with clients and have some control over their process.
Book Formatting: Quality Control Checks for DesignersConfidence Ago
This presentation was made to help designers who work in publishing houses or format books for printing ensure quality.
Quality control is vital to every industry. This is why every department in a company need create a method they use in ensuring quality. This, perhaps, will not only improve the quality of products and bring errors to the barest minimum, but take it to a near perfect finish.
It is beyond a moot point that a good book will somewhat be judged by its cover, but the content of the book remains king. No matter how beautiful the cover, if the quality of writing or presentation is off, that will be a reason for readers not to come back to the book or recommend it.
So, this presentation points designers to some important things that may be missed by an editor that they could eventually discover and call the attention of the editor.
You could be a professional graphic designer and still make mistakes. There is always the possibility of human error. On the other hand if you’re not a designer, the chances of making some common graphic design mistakes are even higher. Because you don’t know what you don’t know. That’s where this blog comes in. To make your job easier and help you create better designs, we have put together a list of common graphic design mistakes that you need to avoid.
Transforming Brand Perception and Boosting Profitabilityaaryangarg12
In today's digital era, the dynamics of brand perception, consumer behavior, and profitability have been profoundly reshaped by the synergy of branding, social media, and website design. This research paper investigates the transformative power of these elements in influencing how individuals perceive brands and products and how this transformation can be harnessed to drive sales and profitability for businesses.
Through an exploration of brand psychology and consumer behavior, this study sheds light on the intricate ways in which effective branding strategies, strategic social media engagement, and user-centric website design contribute to altering consumers' perceptions. We delve into the principles that underlie successful brand transformations, examining how visual identity, messaging, and storytelling can captivate and resonate with target audiences.
Methodologically, this research employs a comprehensive approach, combining qualitative and quantitative analyses. Real-world case studies illustrate the impact of branding, social media campaigns, and website redesigns on consumer perception, sales figures, and profitability. We assess the various metrics, including brand awareness, customer engagement, conversion rates, and revenue growth, to measure the effectiveness of these strategies.
The results underscore the pivotal role of cohesive branding, social media influence, and website usability in shaping positive brand perceptions, influencing consumer decisions, and ultimately bolstering sales and profitability. This paper provides actionable insights and strategic recommendations for businesses seeking to leverage branding, social media, and website design as potent tools to enhance their market position and financial success.
Expert Accessory Dwelling Unit (ADU) Drafting ServicesResDraft
Whether you’re looking to create a guest house, a rental unit, or a private retreat, our experienced team will design a space that complements your existing home and maximizes your investment. We provide personalized, comprehensive expert accessory dwelling unit (ADU)drafting solutions tailored to your needs, ensuring a seamless process from concept to completion.
Hello everyone! I am thrilled to present my latest portfolio on LinkedIn, marking the culmination of my architectural journey thus far. Over the span of five years, I've been fortunate to acquire a wealth of knowledge under the guidance of esteemed professors and industry mentors. From rigorous academic pursuits to practical engagements, each experience has contributed to my growth and refinement as an architecture student. This portfolio not only showcases my projects but also underscores my attention to detail and to innovative architecture as a profession.
35. Tools
Usertesting.com or userlytics.com - remote user testing
Mixpanel - funnel conversion metrics
Intercom - intercept website visitors for research + email campaigns
Optimizely - Test different layouts
InvisionApp - For mockup testing
WebFlow - For HTML layout