COURSE LEARNING OUTCOME :
Explain the concept of cultural diversity and workplace diversity in tourism and hospitality industry
Discuss about the management and issues of cultural diversity in tourism and hospitality industry
Study the impact on cultural diversity in tourism and hospitality industry
CULTURAL DIVERSITY IN TOURISM & HOSPITALITY
•Globalization and internationalization is current trends.
•It makes people moving work and live with people with diverse backgrounds.
•Cultural diversity also can create conflict.
•In hospitality industry, has great dimension of cultural diversity from staff, guest and tourist.
CULTURAL DIVERSITY IN TOURISM & HOSPITALITY PEOPLE TRAVEL AROUND THE WORLD
Advanced of computer technology efficient communication system Transportation (budget – high class) Easy to book accommodation.
CULTURAL DIVERSITY IN TOURISM & HOSPITALITY
Tourism and hospitality organizations will work in very complex multicultural tourism environment.
•They must understand the perception of culture and the role of national culture and how impact to tourist behavior.
•The organization responsible to reduce gap of cultural distance in workplace.
5 EXAMPLES OF COMPANIES WITH FANTASTIC CULTURES
ZAPPOS
• Cultural fit interview
• Shoes that it sells online
• Zappos hires according to cultural fit first and foremost
• New employees are offered $2,000 to quit after the first week of training if they decide the job isn’t for them.
• This promotes the culture and happy employees, which ultimately leads to happy customers.
2. WARBY PARKER
• Has been making and selling prescription glasses online since 2010
• Designs its own glasses, and sells directly to customers, cutting out the middleman and keeping prices low.
• “Culture crushes,” - means that team have a positive culture is on the forefront, setting up fun lunches, events and programs • Make sure the entire team works well together by insisting everyone helps keep break areas clean or sending random employees out to lunch together.
TWITTER
• Culture- workers rave
• Rooftop meetings, friendly coworkers and a team-oriented environment
• Employees of twitter can also expect free meals at the san francisco headquarters,
• Along with yoga classes and unlimited vacations for some
• Twitter team decided that san francisco was to remain the place they call home, and moved into office space at 1355 market street, market square.
4. GOOGLE
•Free meals,
•Employee trips and parties,
•Financial bonuses,
• Open presentations by high-level executives,
•Gyms,
• A dog-friendly environment and so on.
Google office at London headquarters in Victoria
Google at Tokyo, Japan
AIR ASIA
• Air Asia is a huge company with a lot of employees
• Tony Fernandes, he wanted a company where people can pursue their dreams
• They advise openness and want people to be creative and passionate about what they do
• Employees can communicate directly with tony and
COURSE LEARNING OUTCOME :
Explain the concept of cultural diversity and workplace diversity in tourism and hospitality industry
Discuss about the management and issues of cultural diversity in tourism and hospitality industry
Study the impact on cultural diversity in tourism and hospitality industry
CULTURAL DIVERSITY IN TOURISM & HOSPITALITY
•Globalization and internationalization is current trends.
•It makes people moving work and live with people with diverse backgrounds.
•Cultural diversity also can create conflict.
•In hospitality industry, has great dimension of cultural diversity from staff, guest and tourist.
CULTURAL DIVERSITY IN TOURISM & HOSPITALITY PEOPLE TRAVEL AROUND THE WORLD
Advanced of computer technology efficient communication system Transportation (budget – high class) Easy to book accommodation.
CULTURAL DIVERSITY IN TOURISM & HOSPITALITY
Tourism and hospitality organizations will work in very complex multicultural tourism environment.
•They must understand the perception of culture and the role of national culture and how impact to tourist behavior.
•The organization responsible to reduce gap of cultural distance in workplace.
5 EXAMPLES OF COMPANIES WITH FANTASTIC CULTURES
ZAPPOS
• Cultural fit interview
• Shoes that it sells online
• Zappos hires according to cultural fit first and foremost
• New employees are offered $2,000 to quit after the first week of training if they decide the job isn’t for them.
• This promotes the culture and happy employees, which ultimately leads to happy customers.
2. WARBY PARKER
• Has been making and selling prescription glasses online since 2010
• Designs its own glasses, and sells directly to customers, cutting out the middleman and keeping prices low.
• “Culture crushes,” - means that team have a positive culture is on the forefront, setting up fun lunches, events and programs • Make sure the entire team works well together by insisting everyone helps keep break areas clean or sending random employees out to lunch together.
TWITTER
• Culture- workers rave
• Rooftop meetings, friendly coworkers and a team-oriented environment
• Employees of twitter can also expect free meals at the san francisco headquarters,
• Along with yoga classes and unlimited vacations for some
• Twitter team decided that san francisco was to remain the place they call home, and moved into office space at 1355 market street, market square.
4. GOOGLE
•Free meals,
•Employee trips and parties,
•Financial bonuses,
• Open presentations by high-level executives,
•Gyms,
• A dog-friendly environment and so on.
Google office at London headquarters in Victoria
Google at Tokyo, Japan
AIR ASIA
• Air Asia is a huge company with a lot of employees
• Tony Fernandes, he wanted a company where people can pursue their dreams
• They advise openness and want people to be creative and passionate about what they do
• Employees can communicate directly with tony and
Role of cultural differences in contemporary worldmumer4449
What is Culture? How Culture is effected & What is the impact of effected culture on Modern World? What are the Dimensions that modifies/changes Culture? Problems that are caused by Culture? What is Dress Code in America?
New Orleans is a city of contradictions. On the one hand, New Orleans is famously called “The Big Easy” and, “the city care forgot” both of which indicate a relaxed attitude towards life and its troubles. This, however, is at odds with the realities experienced by the lower-middle-class residents of the city and parish. Our interviewees perceived systemic corruption, structural inequality, and obdurate bureaucracy as primary barriers to developing a more energy-efficient city. At this research site, we set out to examine the energy savings practices and attitudes of lower-income residents of New Orleans who are renters or live in public housing. The people who do successfully access public weatherization assistance are the ones that marshal an array of capitals (cultural, social, political, and economic) to navigate “the system.” From a programmatic standpoint, there are significant barriers to reaching low-income households with energy efficiency services and information. Low-income populations tend to be diverse in terms of culture, language, and housing arrangements. Capitals make defining such populations in need problematic; as we see here, even self-identified low-income residents of New Orleans had not defined themselves as in need of assistance.
Role of cultural differences in contemporary worldmumer4449
What is Culture? How Culture is effected & What is the impact of effected culture on Modern World? What are the Dimensions that modifies/changes Culture? Problems that are caused by Culture? What is Dress Code in America?
New Orleans is a city of contradictions. On the one hand, New Orleans is famously called “The Big Easy” and, “the city care forgot” both of which indicate a relaxed attitude towards life and its troubles. This, however, is at odds with the realities experienced by the lower-middle-class residents of the city and parish. Our interviewees perceived systemic corruption, structural inequality, and obdurate bureaucracy as primary barriers to developing a more energy-efficient city. At this research site, we set out to examine the energy savings practices and attitudes of lower-income residents of New Orleans who are renters or live in public housing. The people who do successfully access public weatherization assistance are the ones that marshal an array of capitals (cultural, social, political, and economic) to navigate “the system.” From a programmatic standpoint, there are significant barriers to reaching low-income households with energy efficiency services and information. Low-income populations tend to be diverse in terms of culture, language, and housing arrangements. Capitals make defining such populations in need problematic; as we see here, even self-identified low-income residents of New Orleans had not defined themselves as in need of assistance.
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...Levi Shapiro
Letter from the Congress of the United States regarding Anti-Semitism sent June 3rd to MIT President Sally Kornbluth, MIT Corp Chair, Mark Gorenberg
Dear Dr. Kornbluth and Mr. Gorenberg,
The US House of Representatives is deeply concerned by ongoing and pervasive acts of antisemitic
harassment and intimidation at the Massachusetts Institute of Technology (MIT). Failing to act decisively to ensure a safe learning environment for all students would be a grave dereliction of your responsibilities as President of MIT and Chair of the MIT Corporation.
This Congress will not stand idly by and allow an environment hostile to Jewish students to persist. The House believes that your institution is in violation of Title VI of the Civil Rights Act, and the inability or
unwillingness to rectify this violation through action requires accountability.
Postsecondary education is a unique opportunity for students to learn and have their ideas and beliefs challenged. However, universities receiving hundreds of millions of federal funds annually have denied
students that opportunity and have been hijacked to become venues for the promotion of terrorism, antisemitic harassment and intimidation, unlawful encampments, and in some cases, assaults and riots.
The House of Representatives will not countenance the use of federal funds to indoctrinate students into hateful, antisemitic, anti-American supporters of terrorism. Investigations into campus antisemitism by the Committee on Education and the Workforce and the Committee on Ways and Means have been expanded into a Congress-wide probe across all relevant jurisdictions to address this national crisis. The undersigned Committees will conduct oversight into the use of federal funds at MIT and its learning environment under authorities granted to each Committee.
• The Committee on Education and the Workforce has been investigating your institution since December 7, 2023. The Committee has broad jurisdiction over postsecondary education, including its compliance with Title VI of the Civil Rights Act, campus safety concerns over disruptions to the learning environment, and the awarding of federal student aid under the Higher Education Act.
• The Committee on Oversight and Accountability is investigating the sources of funding and other support flowing to groups espousing pro-Hamas propaganda and engaged in antisemitic harassment and intimidation of students. The Committee on Oversight and Accountability is the principal oversight committee of the US House of Representatives and has broad authority to investigate “any matter” at “any time” under House Rule X.
• The Committee on Ways and Means has been investigating several universities since November 15, 2023, when the Committee held a hearing entitled From Ivory Towers to Dark Corners: Investigating the Nexus Between Antisemitism, Tax-Exempt Universities, and Terror Financing. The Committee followed the hearing with letters to those institutions on January 10, 202
2024.06.01 Introducing a competency framework for languag learning materials ...Sandy Millin
http://sandymillin.wordpress.com/iateflwebinar2024
Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
Operation “Blue Star” is the only event in the history of Independent India where the state went into war with its own people. Even after about 40 years it is not clear if it was culmination of states anger over people of the region, a political game of power or start of dictatorial chapter in the democratic setup.
The people of Punjab felt alienated from main stream due to denial of their just demands during a long democratic struggle since independence. As it happen all over the word, it led to militant struggle with great loss of lives of military, police and civilian personnel. Killing of Indira Gandhi and massacre of innocent Sikhs in Delhi and other India cities was also associated with this movement.
Embracing GenAI - A Strategic ImperativePeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
Safalta Digital marketing institute in Noida, provide complete applications that encompass a huge range of virtual advertising and marketing additives, which includes search engine optimization, virtual communication advertising, pay-per-click on marketing, content material advertising, internet analytics, and greater. These university courses are designed for students who possess a comprehensive understanding of virtual marketing strategies and attributes.Safalta Digital Marketing Institute in Noida is a first choice for young individuals or students who are looking to start their careers in the field of digital advertising. The institute gives specialized courses designed and certification.
for beginners, providing thorough training in areas such as SEO, digital communication marketing, and PPC training in Noida. After finishing the program, students receive the certifications recognised by top different universitie, setting a strong foundation for a successful career in digital marketing.
Honest Reviews of Tim Han LMA Course Program.pptxtimhan337
Personal development courses are widely available today, with each one promising life-changing outcomes. Tim Han’s Life Mastery Achievers (LMA) Course has drawn a lot of interest. In addition to offering my frank assessment of Success Insider’s LMA Course, this piece examines the course’s effects via a variety of Tim Han LMA course reviews and Success Insider comments.
Read| The latest issue of The Challenger is here! We are thrilled to announce that our school paper has qualified for the NATIONAL SCHOOLS PRESS CONFERENCE (NSPC) 2024. Thank you for your unwavering support and trust. Dive into the stories that made us stand out!
The French Revolution, which began in 1789, was a period of radical social and political upheaval in France. It marked the decline of absolute monarchies, the rise of secular and democratic republics, and the eventual rise of Napoleon Bonaparte. This revolutionary period is crucial in understanding the transition from feudalism to modernity in Europe.
For more information, visit-www.vavaclasses.com
2. INTRODUCTION:-
• The USA is a country primarily located in North America and consisting of
50 states ,9 islands and 326 Indian reservation. And it’s capital is
Washington, D.C.
• This country is characterized by its democratic system of govt. , a mix of
urban and rural landscapes, and a variety of cultural influences from around
the world. And USA has also played a significant role in global politics ,
economics and technology.
3. GEOGRAPHICAL REGION:-
• The USA is divided into several distinct geographical regions:
• Northeast: Urbanized, historical cities like New York and Boston.
• Southeast: Warm climate, coastal areas, and cultural diversity.
• Midwest: Known as the "Heartland," characterized by agriculture and industry.
• Southwest: Deserts, rich Native American heritage, and bordering Mexico.
• West Coast: Innovation hubs like Silicon Valley, diverse cities, and stunning natural landscapes.
• Rocky Mountains: Majestic peaks, outdoor recreation, and wildlife.
• Pacific Northwest: Lush forests, tech centers, and a focus on sustainability.
4. CULTURAL DIVERSITY:-
• The USA is a melting pot of cultures:
• Due to immigration, it boasts a rich blend of traditions, languages, and
cuisines.
• Ethnic diversity is celebrated, contributing to a unique cultural fabric.
• Major cultural influences include Native American, European, African, Asian,
and Latin American.
5. LANGUAGES :-
• English is the primary language, but...
• The USA is linguistically diverse due to immigrant communities.
• Spanish, Chinese, French, Tagalog, and Vietnamese are widely spoken.
• Native American languages contribute to cultural preservation.
6. WORK CULTURE OVERVIEW:-
• The USA's work culture is shaped by historical, social, and economic factors.
• Emphasis on individualism, innovation, and entrepreneurship.
• Hierarchical structure in many organizations, but newer trends toward
collaboration.
• Work-life balance is increasingly valued.
7. WORK ETHIC:-
• Known for a strong work ethic and dedication to success.
• "American Dream" – the belief in upward mobility through hard work.
• Long work hours and commitment to career advancement.
8. DIVERSITY IN THE WORK PLACE:-
• Workplace diversity reflects the country's population.
• Efforts to promote inclusivity and equal opportunities.
• Legislation against discrimination (e.g., Civil Rights Act) has shaped
workplace dynamics.
9. COMMUNICATION STYLE:-
• Direct communication is common – clarity and efficiency are valued.
• Open discussions, brainstorming, and expressing opinions are encouraged.
• Nonverbal cues, such as body language and eye contact, vary across cultures.
10. WORK LIFE BALANCE:-
• Evolving attitudes toward work-life balance.
• Technological advancements have blurred boundaries between work and
personal life.
• Increasing recognition of the importance of well-being and time off.
11. HARDSHIP ALLOWANCES :-
• Cost-of-Living Allowances (COLA): Some employers, especially those with
locations in high-cost-of-living areas, may offer COLA to employees to help offset
the increased expenses associated with living in those areas. COLA amounts can
vary significantly based on location.
• Hazard Pay: In certain industries or job roles where employees face higher risks or
hazardous conditions, employers may provide hazard pay as an additional
compensation. This can include roles in healthcare, construction, or emergency
services.
12. CONTINUE :-
• Remote Work Allowances: With the rise of remote work, some employers offer
allowances or stipends to employees who work from home to cover expenses like
internet costs, home office equipment, or utility bills.
• Relocation Assistance: When an employee is required to move to a different city
or region for their job, employers may offer relocation packages that can include
assistance with moving expenses, temporary housing, and even a temporary
increase in salary to account for the change in living costs.
13. CONTINUE….
• International Assignments: Companies sending employees on international assignments may
provide various allowances, including cost-of-living adjustments, housing allowances, and
hardship allowances to compensate for the challenges of working abroad.
• Shift Differentials: Employees working non-standard shifts, such as night shifts or weekends, may
receive shift differentials as additional compensation to recognize the inconvenience and potential
impact on their work-life balance.
• Danger Pay: In certain high-risk regions or industries, employees may receive danger pay or
combat zone pay to compensate for the increased risks associated with their assignments.
14. CONCLUSION:-
• The United States of America is a nation of vast geographical diversity,
cultural richness, linguistic variety, and evolving work culture.
• Embracing its unique blend of traditions, the USA continues to influence
global trends and shape the future.
