Upsale workshop
•Download as PPTX, PDF•
0 likes•738 views
The document provides tips for salespeople to successfully upsell additional products to customers. It states that upselling allows salespeople to increase average order value, profit margins, and bottom line revenues. The tips include talking to customers to understand their interests, explaining additional product benefits, letting customers decide what they can afford rather than assuming, offering special deals, and closing the sale before customers have time to reconsider. Following these tips can help salespeople turn small sales into larger ones by adding more value for the customer.
Report
Share
Report
Share
Recommended
Upselling
Content:
Up Selling
Cross Selling
Types of customers
Professional sales skills & sales techniques
Features – Benefits – Advantages
Open Questions
Upselling methods
The document provides training on upselling techniques for hotel staff. It discusses identifying sales opportunities, building rapport with guests, matching guests' needs to products, and making recommendations confidently. While some guests may say "no" to suggestions, staff should not be scared of objections but handle them confidently by having answers prepared for why a suggestion was made. The goal of upselling is to increase guest satisfaction and hotel revenue, not to make guests uncomfortable.
Upselling Workshop
Part of the #AETCWorkshop series looking at upselling.
Designed and delivered to an international audience of business owners in Tallinn, Estonia.
For all enquires contact Richard.Brooks@k-international.com
Sales techniques new
The document provides an overview of key sales concepts and techniques. It defines sales as a need-satisfying process or problem-solving activity involving an exchange. It discusses understanding customer needs, wants, and demands. Various sales theories and models are described, including AIDA, SPIN, and FABV. Common sales techniques like feature-advantage-benefit selling and handling objections are also summarized. The document outlines the buying and selling processes and closes with a brief discussion of different closing techniques.
Advanced Professional Selling Skills
The document appears to be from a presentation by Tom Shay of Profits Plus Solutions about improving profits. Some key points discussed include that human shopping patterns remain consistent, there are 5 levels of selling from commodity to transforming a customer's lifestyle, nonverbal communication such as body language accounts for 55% of communication, and the importance of follow up and referrals for small businesses. The presentation provides tips and strategies for enhancing customer needs, experiences, and relationships to increase profits.
How to Do Cross-Selling: Top Tips and Tricks
Find out how to optimize your cross-selling activities in our presentation containing 15 top tips and tricks of cross-selling. Read full article at http://www.logision.com/knowledge/cross-selling
Upselling
This document provides tips for upselling techniques to increase sales and revenue. It recommends empathizing with customers to understand their needs, then motivating them to purchase additional items or services by explaining the benefits and how it will improve their lives. The key is to upsell after securing the original sale by making the offer sound effortless and describing popular options, without being pushy about it. Consistency and focusing on benefits rather than pressure are important for successful upselling.
Sales skills ppt sesh sukhdeo
Sales Skills and a little bit more. For many years, I have been successful winning new business, and major accounts.
Here are some really good pointers, some you know, others you may not. Happy Hunting.
Recommended
Upselling
Content:
Up Selling
Cross Selling
Types of customers
Professional sales skills & sales techniques
Features – Benefits – Advantages
Open Questions
Upselling methods
The document provides training on upselling techniques for hotel staff. It discusses identifying sales opportunities, building rapport with guests, matching guests' needs to products, and making recommendations confidently. While some guests may say "no" to suggestions, staff should not be scared of objections but handle them confidently by having answers prepared for why a suggestion was made. The goal of upselling is to increase guest satisfaction and hotel revenue, not to make guests uncomfortable.
Upselling Workshop
Part of the #AETCWorkshop series looking at upselling.
Designed and delivered to an international audience of business owners in Tallinn, Estonia.
For all enquires contact Richard.Brooks@k-international.com
Sales techniques new
The document provides an overview of key sales concepts and techniques. It defines sales as a need-satisfying process or problem-solving activity involving an exchange. It discusses understanding customer needs, wants, and demands. Various sales theories and models are described, including AIDA, SPIN, and FABV. Common sales techniques like feature-advantage-benefit selling and handling objections are also summarized. The document outlines the buying and selling processes and closes with a brief discussion of different closing techniques.
Advanced Professional Selling Skills
The document appears to be from a presentation by Tom Shay of Profits Plus Solutions about improving profits. Some key points discussed include that human shopping patterns remain consistent, there are 5 levels of selling from commodity to transforming a customer's lifestyle, nonverbal communication such as body language accounts for 55% of communication, and the importance of follow up and referrals for small businesses. The presentation provides tips and strategies for enhancing customer needs, experiences, and relationships to increase profits.
How to Do Cross-Selling: Top Tips and Tricks
Find out how to optimize your cross-selling activities in our presentation containing 15 top tips and tricks of cross-selling. Read full article at http://www.logision.com/knowledge/cross-selling
Upselling
This document provides tips for upselling techniques to increase sales and revenue. It recommends empathizing with customers to understand their needs, then motivating them to purchase additional items or services by explaining the benefits and how it will improve their lives. The key is to upsell after securing the original sale by making the offer sound effortless and describing popular options, without being pushy about it. Consistency and focusing on benefits rather than pressure are important for successful upselling.
Sales skills ppt sesh sukhdeo
Sales Skills and a little bit more. For many years, I have been successful winning new business, and major accounts.
Here are some really good pointers, some you know, others you may not. Happy Hunting.
Up selling skills
This document provides an overview of up-selling skills for food and beverage servers. It defines up-selling as a technique to increase revenues without increasing the number of customers by raising the average guest check total. It distinguishes up-selling from cross-selling and suggestive selling. The document recommends that servers understand customer psychology, know the menu thoroughly, and express recommendations professionally and ethically to prioritize customer satisfaction over short-term sales goals. The goal of up-selling, it stresses, is to develop long-term, loyal customer relationships.
Bumps, Upsells, Cross Sells And Down Sells
The document discusses various upselling strategies for retailers, including bumps, upsells, cross-sells, and downsells. Bumps are simple suggestions made at the point of sale to increase margins, like offering extra accessories. Upsells aim to add value and persuade customers to purchase premium versions or packages. Cross-sells involve identifying complementary products to offer existing customers. Downsells provide scaled-down options if customers decline higher-priced offers. Implementing these strategies can significantly increase profits without additional marketing costs. The key is to first upsell, then bump the upsell, and finally cross-sell other products to established customers.
Upselling - Best Techniques | Presentation Slides
Explore best tips and tricks of upselling sales technique and find out how your company can boost sales by applying them.
7 Tips for Delivering a Winning Sales Presentation
Know how to effectively deliver a winning sales presentation. Get to the point within 5 minutes by focusing on the client's goals and challenges. Sell a vision for how you can help clients beat competitors and increase profits through stories, not data. Keep presentations short, simple and visually engaging using no more than one picture and sentence per slide. Maintain a clear agenda and structure and leave time for questions.
Cross-Selling & Up-Selling with Miller Heiman
These slides were originally presented by Rich Blakeman, sales vice president for Miller Heiman, in a presentation, Cross-Selling & Up-Selling:Uncovering Hidden Opportunities, to the San Francisco Chamber of Commerce, Tuesday, July 14, 2009.
The Importance of Upselling
Join Waitrainer+ and Upserve as we discuss the importance, and process, of upselling. How can upselling help your restaurant to drive more revenue?
Selling Techniques
The document provides guidance on planning and executing effective sales techniques. It recommends planning mass awareness programs and one-to-one sales by calculating the number of sessions and households that can be covered each day. It also outlines the components of a successful sales call, including preparation, introduction, discovery, demonstration, convincing the customer, and closing the sale. After-sales activities like updating records and providing customer service are also discussed.
Closing the Sale
This document provides guidance on closing sales, including when to close, techniques for closing, common mistakes to avoid, and what to do if a sale is not made. It recommends closing a minimum of 3 times using techniques like alternative choice, assumptive, compliment, and summary of benefits closes. The document also emphasizes recognizing buying signals, overcoming objections, leaving the door open if a sale is not made, and staying positive.
Retail Sales Training
Retail Sales Training program
Retail selling is an art which most people have lost because it is a low paying job. Training your retail team by upping their skill levels if you pay commissions can help them knock it out of the park.
Basics of sales
"Basics of sales " is meant to train new sales staff .In this presentation sales call steps are discussed .
Selling Techniques
This document provides techniques for successful selling, including making customers feel important, understanding selling as a process, and building rapport. It discusses branding, the customer cycle, and the sales process. Key selling techniques include call opening, product positioning, handling objections, and using a push or pull strategy. Objection handling involves listening, accepting the objection, committing to resolve it, and taking explicit action. The goal is to help sales representatives strengthen relationships and improve performance.
7 Steps to a Professional Sales Call
The document outlines 7 steps to a professional sales approach: 1) Greet the customer with a smile and introduce yourself, 2) Use the customer's name and make eye contact, 3) Try to be on a first name basis to build rapport, 4) Give genuine compliments, 5) Ask to sit down to take control of the interaction, 6) Engage in small talk to learn about the customer and relax them, 7) Use a needs analysis form to determine what the customer is looking for without selling the same thing to everyone. The goal is to build trust and likeability before presenting the product and making the sale.
, 7 steps of selling
This document outlines the 7 steps of selling: 1) Pre-sale approach with a clean store and smiling staff, 2) Opening the sale with greetings and understanding the customer, 3) Probing the customer with questions, 4) Demonstrating the product with knowledge, 5) Offering alternatives and trials, 6) Handling objections positively, 7) Closing the sale, confirming it, and asking for referrals. The steps emphasize making the customer comfortable, understanding their needs through questioning, demonstrating the right product, addressing any concerns, and ensuring repeat business.
Closing Sales Sample
The document provides tips for closing sales and overcoming objections from customers. It discusses the importance of fully understanding customers' needs and creating excitement for the product or service. It also emphasizes that closers should be confident, believe in what they are selling, and not take rejection personally. Trial close questions are recommended to gauge customer interest and get feedback on minor decisions before fully closing the sale.
Selling skills
The document provides tips on selling skills and the sales process. It discusses prospecting, approaching customers, conducting effective meetings and presentations, handling objections, and closing sales. Key aspects of the sales process covered include preparing for calls, asking probing questions to understand customer needs, overcoming objections, highlighting benefits to get buy-in, and making multiple attempts to close before giving up on prospects. The document emphasizes skills like listening, elaboration, understanding customers, and adapting approach based on customer type to improve sales outcomes.
Can I Help You: Retail Selling
This document provides tips for retail salespeople to improve customer service and increase sales. It emphasizes the importance of greeting customers by name, focusing on customer wants rather than needs, making suggestions to customers to pique their interest, handling objections effectively, and closing the sale while making customers feel good about their purchase. The key is to view each customer interaction as an opportunity to sell more than just the item and create a positive experience that encourages repeat business. Sales associates should avoid being pushy or taking frustrations with one customer out on the next one. The goal is to develop a personal connection and understanding of customers to enhance their shopping experience.
Sales Objections
This document discusses dos and don'ts for handling sales objections. It identifies the most common objections like price, trust, and fear of change. It recommends listening to objections, validating problems, and answering objections by demonstrating features, comparing products, and stressing quality over price. Salespeople should avoid arguing, pressuring, losing temper, or talking too much. They should remain patient, knowledgeable, and make customers feel heard. Objections are beneficial as they reveal customer needs and help improve products.
Sales Objections Linkedin
This document discusses analyzing and responding to sales objections. It defines what an objection is and why it is important to analyze them. Common objection types are listed such as need, product, firm, price and time. Example objections are provided along with hints on how to respond. Several methods for responding to objections are outlined, including direct denial, indirect denial, compensation, boomerang, referral/third party testimony, and postponing.
Cross Selling & Up Selling
This document discusses cross-selling and up-selling techniques for increasing sales. Cross-selling involves offering complementary products to an initial purchase, while up-selling aims to upgrade customers to more expensive items. Key skills for cross-selling and up-selling include product knowledge, understanding customer needs, communication, and objection handling. Professionals should explore ways to make additional sales a win-win for customers and the business by creating higher value and a better buying experience through complementary products and services.
Selling-skills
This document provides an overview of basic and advanced selling skills. It discusses key concepts like understanding customer needs and matching products to those needs. It also outlines the selling process from preparation to closing the sale. Specific skills discussed include active listening, overcoming objections, asking open and closed questions, and following up with customers after the sale. The goal is to help sellers understand customers, present solutions to problems, and build long-term customer relationships.
Personal sales plaining
The document discusses the benefits of meditation for reducing stress and anxiety. Regular meditation practice can help calm the mind and body by lowering heart rate and blood pressure. Studies have shown that meditating for just 10-20 minutes per day can have significant positive impacts on both mental and physical health.
The story of sam the salesman
Sam was a stressed salesman under pressure from his managers and team members. He realized he lacked sales skills and knowledge. Sam investigated what successful salespeople do, attending training seminars and reading books. He learned that selling is a learned skill requiring self-motivation, understanding customer needs, time management, and dealing with objections. By applying what he learned, focusing on his customers and metrics, Sam became the best salesperson, improving the work environment and increasing sales revenue.
More Related Content
What's hot
Up selling skills
This document provides an overview of up-selling skills for food and beverage servers. It defines up-selling as a technique to increase revenues without increasing the number of customers by raising the average guest check total. It distinguishes up-selling from cross-selling and suggestive selling. The document recommends that servers understand customer psychology, know the menu thoroughly, and express recommendations professionally and ethically to prioritize customer satisfaction over short-term sales goals. The goal of up-selling, it stresses, is to develop long-term, loyal customer relationships.
Bumps, Upsells, Cross Sells And Down Sells
The document discusses various upselling strategies for retailers, including bumps, upsells, cross-sells, and downsells. Bumps are simple suggestions made at the point of sale to increase margins, like offering extra accessories. Upsells aim to add value and persuade customers to purchase premium versions or packages. Cross-sells involve identifying complementary products to offer existing customers. Downsells provide scaled-down options if customers decline higher-priced offers. Implementing these strategies can significantly increase profits without additional marketing costs. The key is to first upsell, then bump the upsell, and finally cross-sell other products to established customers.
Upselling - Best Techniques | Presentation Slides
Explore best tips and tricks of upselling sales technique and find out how your company can boost sales by applying them.
7 Tips for Delivering a Winning Sales Presentation
Know how to effectively deliver a winning sales presentation. Get to the point within 5 minutes by focusing on the client's goals and challenges. Sell a vision for how you can help clients beat competitors and increase profits through stories, not data. Keep presentations short, simple and visually engaging using no more than one picture and sentence per slide. Maintain a clear agenda and structure and leave time for questions.
Cross-Selling & Up-Selling with Miller Heiman
These slides were originally presented by Rich Blakeman, sales vice president for Miller Heiman, in a presentation, Cross-Selling & Up-Selling:Uncovering Hidden Opportunities, to the San Francisco Chamber of Commerce, Tuesday, July 14, 2009.
The Importance of Upselling
Join Waitrainer+ and Upserve as we discuss the importance, and process, of upselling. How can upselling help your restaurant to drive more revenue?
Selling Techniques
The document provides guidance on planning and executing effective sales techniques. It recommends planning mass awareness programs and one-to-one sales by calculating the number of sessions and households that can be covered each day. It also outlines the components of a successful sales call, including preparation, introduction, discovery, demonstration, convincing the customer, and closing the sale. After-sales activities like updating records and providing customer service are also discussed.
Closing the Sale
This document provides guidance on closing sales, including when to close, techniques for closing, common mistakes to avoid, and what to do if a sale is not made. It recommends closing a minimum of 3 times using techniques like alternative choice, assumptive, compliment, and summary of benefits closes. The document also emphasizes recognizing buying signals, overcoming objections, leaving the door open if a sale is not made, and staying positive.
Retail Sales Training
Retail Sales Training program
Retail selling is an art which most people have lost because it is a low paying job. Training your retail team by upping their skill levels if you pay commissions can help them knock it out of the park.
Basics of sales
"Basics of sales " is meant to train new sales staff .In this presentation sales call steps are discussed .
Selling Techniques
This document provides techniques for successful selling, including making customers feel important, understanding selling as a process, and building rapport. It discusses branding, the customer cycle, and the sales process. Key selling techniques include call opening, product positioning, handling objections, and using a push or pull strategy. Objection handling involves listening, accepting the objection, committing to resolve it, and taking explicit action. The goal is to help sales representatives strengthen relationships and improve performance.
7 Steps to a Professional Sales Call
The document outlines 7 steps to a professional sales approach: 1) Greet the customer with a smile and introduce yourself, 2) Use the customer's name and make eye contact, 3) Try to be on a first name basis to build rapport, 4) Give genuine compliments, 5) Ask to sit down to take control of the interaction, 6) Engage in small talk to learn about the customer and relax them, 7) Use a needs analysis form to determine what the customer is looking for without selling the same thing to everyone. The goal is to build trust and likeability before presenting the product and making the sale.
, 7 steps of selling
This document outlines the 7 steps of selling: 1) Pre-sale approach with a clean store and smiling staff, 2) Opening the sale with greetings and understanding the customer, 3) Probing the customer with questions, 4) Demonstrating the product with knowledge, 5) Offering alternatives and trials, 6) Handling objections positively, 7) Closing the sale, confirming it, and asking for referrals. The steps emphasize making the customer comfortable, understanding their needs through questioning, demonstrating the right product, addressing any concerns, and ensuring repeat business.
Closing Sales Sample
The document provides tips for closing sales and overcoming objections from customers. It discusses the importance of fully understanding customers' needs and creating excitement for the product or service. It also emphasizes that closers should be confident, believe in what they are selling, and not take rejection personally. Trial close questions are recommended to gauge customer interest and get feedback on minor decisions before fully closing the sale.
Selling skills
The document provides tips on selling skills and the sales process. It discusses prospecting, approaching customers, conducting effective meetings and presentations, handling objections, and closing sales. Key aspects of the sales process covered include preparing for calls, asking probing questions to understand customer needs, overcoming objections, highlighting benefits to get buy-in, and making multiple attempts to close before giving up on prospects. The document emphasizes skills like listening, elaboration, understanding customers, and adapting approach based on customer type to improve sales outcomes.
Can I Help You: Retail Selling
This document provides tips for retail salespeople to improve customer service and increase sales. It emphasizes the importance of greeting customers by name, focusing on customer wants rather than needs, making suggestions to customers to pique their interest, handling objections effectively, and closing the sale while making customers feel good about their purchase. The key is to view each customer interaction as an opportunity to sell more than just the item and create a positive experience that encourages repeat business. Sales associates should avoid being pushy or taking frustrations with one customer out on the next one. The goal is to develop a personal connection and understanding of customers to enhance their shopping experience.
Sales Objections
This document discusses dos and don'ts for handling sales objections. It identifies the most common objections like price, trust, and fear of change. It recommends listening to objections, validating problems, and answering objections by demonstrating features, comparing products, and stressing quality over price. Salespeople should avoid arguing, pressuring, losing temper, or talking too much. They should remain patient, knowledgeable, and make customers feel heard. Objections are beneficial as they reveal customer needs and help improve products.
Sales Objections Linkedin
This document discusses analyzing and responding to sales objections. It defines what an objection is and why it is important to analyze them. Common objection types are listed such as need, product, firm, price and time. Example objections are provided along with hints on how to respond. Several methods for responding to objections are outlined, including direct denial, indirect denial, compensation, boomerang, referral/third party testimony, and postponing.
Cross Selling & Up Selling
This document discusses cross-selling and up-selling techniques for increasing sales. Cross-selling involves offering complementary products to an initial purchase, while up-selling aims to upgrade customers to more expensive items. Key skills for cross-selling and up-selling include product knowledge, understanding customer needs, communication, and objection handling. Professionals should explore ways to make additional sales a win-win for customers and the business by creating higher value and a better buying experience through complementary products and services.
Selling-skills
This document provides an overview of basic and advanced selling skills. It discusses key concepts like understanding customer needs and matching products to those needs. It also outlines the selling process from preparation to closing the sale. Specific skills discussed include active listening, overcoming objections, asking open and closed questions, and following up with customers after the sale. The goal is to help sellers understand customers, present solutions to problems, and build long-term customer relationships.
What's hot (20)
7 Tips for Delivering a Winning Sales Presentation
7 Tips for Delivering a Winning Sales Presentation
Viewers also liked
Personal sales plaining
The document discusses the benefits of meditation for reducing stress and anxiety. Regular meditation practice can help calm the mind and body by lowering heart rate and blood pressure. Studies have shown that meditating for just 10-20 minutes per day can have significant positive impacts on both mental and physical health.
The story of sam the salesman
Sam was a stressed salesman under pressure from his managers and team members. He realized he lacked sales skills and knowledge. Sam investigated what successful salespeople do, attending training seminars and reading books. He learned that selling is a learned skill requiring self-motivation, understanding customer needs, time management, and dealing with objections. By applying what he learned, focusing on his customers and metrics, Sam became the best salesperson, improving the work environment and increasing sales revenue.
Overcoming objections
The document discusses objections in sales and how to handle them effectively. It defines an objection as a customer concern or question rather than an excuse. Objections are opportunities to provide information and address customer needs. While many salespeople see objections as bad, they are actually good signs that the customer is engaged and giving the salesperson a chance to respond. The document provides tips on distinguishing real from fake objections, techniques for responding like using "feel, felt, found", turning objections into benefits, and common objections and strategies to overcome them like breaking down costs, facilitating decision meetings, building trust with experience and references, and making the decision to hire easy.
Inspiring leadership
The document discusses effective leadership and team building. It emphasizes the importance of caring about people, involving team members, and treating others the way you want to be treated. The key behaviors leaders should model are connecting with people, involving them wherever possible, and setting a positive tone. Working together as a team through simple actions like patience, encouragement, and connection can help achieve more and make good things happen.
The secret to closing the sale
This document provides techniques for improving sales closing skills. It discusses that enthusiasm, belief in the product, and persistence are key to success. Specific closing techniques include finding the "hot button" benefit for each customer, using suggestive language to imply the purchase decision has been made, inviting customers to "give it a try", and telling relevant stories about how others benefited from the product. Qualifying customers and addressing their fears around purchase decisions are also important. The overall message is that sales is a skill developed through practice of different closing approaches.
Suggestive & upselling
Suggestive selling and up-selling are techniques used to increase sales and average customer purchases. Suggestive selling involves recommending additional products to suit customers' needs, while up-selling focuses on persuading customers to upgrade to higher-cost items. Examples include fast food restaurants asking customers if they want fries with their burger or gaming centers offering longer play times at a discount. To be effective, salespeople must know their products thoroughly and pay attention to customers' reactions, addressing the host first and suggesting appropriate additional purchases discreetly. The goal is developing long-term relationships and repeat customers rather than just maximizing one-time sales.
Slideshare ppt
Miss goodheart created a PowerPoint to test out the Slideshare tool, which was introduced to her by Sharon Tonner on January 20th, 2011.
Viewers also liked (7)
Similar to Upsale workshop
5 tips to close a deal
The document provides 5 tips for closing deals as a B2B marketer: 1) Listen to the client to understand their needs; 2) Sell the outcome rather than the process to showcase how your product or service will help the client; 3) Emphasize quality over lowest price by justifying your rates; 4) Recognize buying signals like questions about pricing or support; 5) Ask for the sale but also follow up respectfully if they do not buy immediately to continue the conversation. Following these tips can help stand out from competitors and close more deals.
5 tips to close a deal
The document provides 5 tips for closing deals as a B2B marketer: 1) Listen to the client to understand their needs; 2) Sell the outcome rather than the process to showcase how the product/service will help the client; 3) Emphasize quality over lowest price by justifying your rates; 4) Recognize buying signals like questions about pricing or support; 5) Ask for the sale but also follow up respectfully if they do not buy immediately to continue the conversation. Following these tips can help build confidence and close more deals.
How do improve the sales
This document provides tips for improving sales performance in several areas:
1) Talk to current customers, ask for referrals, have sales or promotions, listen to customers, and use social media to advantage.
2) Schedule short 15-minute meetings with prospects to be more productive and effective. Follow up with prospects after initial meetings.
3) Spend time researching buyers before meetings to ensure talking to the right decision makers. Qualify leads by learning about competitors.
4) Use and update marketing collateral to help with sales. Get marketing materials that are short, simple to share.
How to effectively close a sale [autosaved]
This document provides tips and techniques for effectively closing a sale. It begins with defining what a sale is and outlining the basic steps in the sales process from prospecting to ensuring customer satisfaction. It then details the science behind closing sales, highlighting that most prospects say "yes" after an initial "no" and that commitment to follow up is key. The document outlines 12 specific sales closing techniques and provides examples of when each technique works best or not. It concludes by offering 15 sales closing questions and examples of useful sales closing phrases.
New microsoft office word document (3)
1) A good salesperson is enthusiastic about the product they are selling and transfers this enthusiasm to customers. They must be knowledgeable about all aspects of the product.
2) It is important to understand customer motivations and position the product's characteristics to match the customer's hopes and desires. Salespeople should understand how marketing, advertising, and merchandising support the sale.
3) Salespeople must be honest with customers, provide complete product information, and gain customer trust through transparency.
Increase sales
This document provides strategies for increasing sales, beginning with using content marketing to attract prospective customers rather than traditional push marketing techniques. It also recommends using upsells to increase sales from existing customers, creating products with high demand, using clever pricing strategies, running customer reward programs, using advertising strategically, giving out free samples, reaching out to customers, emphasizing product design and naming, maintaining high quality, incentivizing dealers and affiliates to sell products, and more. The overall message is that various techniques can be used to boost sales when applied strategically.
5 unique sales techniques for sales.
The document outlines 15 unique sales techniques, including creating a sense of urgency around limited-time deals, increasing perceived value by offering discounts, flattering customers subtly, making customers feel obligated to purchase, being attentive to customers without pressuring for quick sales, delivering on promises to earn customer respect. The overall techniques suggest generating interest while allowing customers to make their own purchasing decisions without pressure.
5 unique sales techniques
The document outlines 12 unique sales techniques: 1) Create a sense of urgency by emphasizing limited-time offers. 2) Increase perceived value by advertising discounts from original prices. 3) Call attention to special deals and limited inventory to encourage purchases. 4) Flatter customers subtly with compliments on their taste. 5) Make customers feel obligated by being attentive and helpful. 6) Ensure sales efforts are noticed without pressuring for quick sales. 7) Deliver on promises and apologize for mistakes to earn customer respect.
Become a marketing guru part 1.pptx
The document provides strategies for small business owners to improve their marketing and sales performance. It discusses 10 strategies over multiple parts, including not limiting how much business clients can do, using endorsements to promote the business, reversing risk to encourage sales, focusing on quality, partnering with other businesses, and paying specialists based on results. The overall document provides advice to help small businesses increase sales, grow, and market more effectively.
Customer Classification
The document discusses different types of customers from the perspective of marketing and sales. It defines key terms like buyer, consumer, business-to-business, and business-to-consumer. It also discusses considerations around understanding the needs of both buyers and consumers. Additionally, it provides tips for retaining customers and reducing customer attrition, including developing loyalty, being accessible, following up, and creating systems for ongoing engagement.
Selling in Tough Times - TLSA.pdf
TLSA, a popular provider of sales training solutions, offers expert consultancy, training, and eLearning solutions for sales teams across the globe. Their seasoned sales experts work closely with clients to identify areas for improvement, develop customised solutions, and implement strategies that drive revenue growth. For more information, please visit: https://tlsasalestraining.co.uk/
Closing Tips
This document provides tips for closing sales through educating clients in a step-by-step process. It discusses putting oneself in the client's perspective to build trust, identifying client needs and matching them to product features, demonstrating product value through cost analyses and customer stories, and maintaining contact to further educate clients. It also provides tips for different closing techniques like emphasizing the benefits in a balance sheet, stressing why now is the best time to buy, appealing to a companion's approval, flattering the client, linking closure to resolving objections, focusing on economic factors, triggering identified emotions, and using empathy to sell to a new "friend".
PPT ON Personal selling process
HERE , THIS PPT IS IN DETAIL TELLING ABOUT ALL THE STEPS INCLUDING IN PERSONAL SELLING PROCESS... GO THROUGH IT FOR BETTER UNDERSTANDING ........#PERSONAL SELLING PROCESS #ADVERTISING #PRINCIPLES OF MARKETING .....
IF YOU LIKE IT THEN PLS SHARE WITH YOUR FRIENDS...
Getting Everything You Can Out of All You've Got
Believe it or not, it is easy to create new opportunities for building wealth. In fact, unseen opportunities are passing you by everyday. The only thing you need to do is to look at these overlooked opportunities with fresh eyes and capitalize on them.
Marketing genius Jay Abraham shares with you a program that will help you reach the pinnacle of success. Using the strategies he has utilized as a top advisor to some of America’s top corporations, Jay teaches you how to spot hidden assets and how to use untapped resources to maximize your career and increase your income.
SALES BLUNDERS
A sales blunder is a significant mistake or misstep made during the sales process that negatively impacts the outcome or success of a sales interaction. In this slide we are discussing about what are the major sales blunders that sales people make and how to avoid these
Sales Training
This document provides tips for successful sales training. It covers preparation such as knowing your products and market trends. The opening involves greeting the customer, introducing yourself and making eye contact. The process section emphasizes building trust through open-ended questions, describing products benefits, and asking questions. Closing involves asking for the sale, stopping when the customer is ready to buy, and offering add-ons. Follow up is important through thank you letters, emails or calls to build relationships and maximize future sales.
strategic_selling_mgc.pdfjjjkksjkjsdksjdks
Jutaan orang menerjemahkan dengan DeepL setiap hari.
Populer: Jepang ke Inggris, Inggris ke Indonesia dan Indonesia ke Inggris.
Bahasa lainnya:BulgariaCekoDenmarkJermanYunaniInggrisSpanyolEstoniaFinlandiaPrancisHongariaItaliaJepangKoreaLituaniaLatviaNorwegiaBelandaPolandiaPortugisRomaniaRusiaSlowakiaSloveniaSwediaTurkiUkrainaMandarinArab
Jutaan orang menerjemahkan dengan DeepL setiap hari.
Populer: Jepang ke Inggris, Inggris ke Indonesia dan Indonesia ke Inggris.
Bahasa lainnya:BulgariaCekoDenmarkJermanYunaniInggrisSpanyolEstoniaFinlandiaPrancisHongariaItaliaJepangKoreaLituaniaLatviaNorwegiaBelandaPolandiaPortugisRomaniaRusiaSlowakiaSloveniaSwediaTurkiUkrainaMandarinArab
Jutaan orang menerjemahkan dengan DeepL setiap hari.
Populer: Jepang ke Inggris, Inggris ke Indonesia dan Indonesia ke Inggris.
Bahasa lainnya:BulgariaCekoDenmarkJermanYunaniInggrisSpanyolEstoniaFinlandiaPrancisHongariaItaliaJepangKoreaLituaniaLatviaNorwegiaBelandaPolandiaPortugisRomaniaRusiaSlowakiaSloveniaSwediaTurkiUkrainaMandarinArab
Jutaan orang menerjemahkan dengan DeepL setiap hari.
Populer: Jepang ke Inggris, Inggris ke Indonesia dan Indonesia ke Inggris.
Bahasa lainnya:BulgariaCekoDenmarkJermanYunaniInggrisSpanyolEstoniaFinlandiaPrancisHongariaItaliaJepangKoreaLituaniaLatviaNorwegiaBelandaPolandiaPortugisRomaniaRusiaSlowakiaSloveniaSwediaTurkiUkrainaMandarinArab
How to win over a Customer.pptx
1. The document provides guidance on how to win over customers by discussing important sales strategies and techniques.
2. It emphasizes the importance of product knowledge, identifying customer needs and preferences, planning visits and calls, active listening, building trust, creating demand, achieving win-win situations, getting referrals, and providing after-sales support.
3. Mastering these skills can help salespeople close more sales, build strong customer relationships, and increase customer loyalty and satisfaction.
Selling process
This document outlines the key steps and techniques in the sales process, including need identification, presentation, dealing with objections, negotiation, and closing the sale. It discusses how salespeople can distinguish customer needs, apply different questioning strategies, and understand demonstrations, negotiations and objections handling. The 7 phases of the selling process are identified as opening, need identification, presentation, objections, negotiation, closing, and follow up. Techniques within each phase like open-ended questions, benefits identification, listening, agreeing and countering are described.
Sales promotion ppt
This document discusses sales promotion techniques. It begins by defining sales promotion as marketing activities other than advertising, personal selling, and publicity that are used to boost sales. Some common sales promotion tools include free samples, coupons, discounts, and premium offers. These tools are used by manufacturers, distributors, retailers, and non-profits to target final buyers and achieve objectives like introducing new products or maintaining existing customers. Popular techniques discussed include free samples, trading stamps, coupons, premium offers, contests, and exhibitions. The document also provides examples of how some of these techniques work.
Similar to Upsale workshop (20)
Recently uploaded
LAND USE LAND COVER AND NDVI OF MIRZAPUR DISTRICT, UP
This Dissertation explores the particular circumstances of Mirzapur, a region located in the
core of India. Mirzapur, with its varied terrains and abundant biodiversity, offers an optimal
environment for investigating the changes in vegetation cover dynamics. Our study utilizes
advanced technologies such as GIS (Geographic Information Systems) and Remote sensing to
analyze the transformations that have taken place over the course of a decade.
The complex relationship between human activities and the environment has been the focus
of extensive research and worry. As the global community grapples with swift urbanization,
population expansion, and economic progress, the effects on natural ecosystems are becoming
more evident. A crucial element of this impact is the alteration of vegetation cover, which plays a
significant role in maintaining the ecological equilibrium of our planet.Land serves as the foundation for all human activities and provides the necessary materials for
these activities. As the most crucial natural resource, its utilization by humans results in different
'Land uses,' which are determined by both human activities and the physical characteristics of the
land.
The utilization of land is impacted by human needs and environmental factors. In countries
like India, rapid population growth and the emphasis on extensive resource exploitation can lead
to significant land degradation, adversely affecting the region's land cover.
Therefore, human intervention has significantly influenced land use patterns over many
centuries, evolving its structure over time and space. In the present era, these changes have
accelerated due to factors such as agriculture and urbanization. Information regarding land use and
cover is essential for various planning and management tasks related to the Earth's surface,
providing crucial environmental data for scientific, resource management, policy purposes, and
diverse human activities.
Accurate understanding of land use and cover is imperative for the development planning
of any area. Consequently, a wide range of professionals, including earth system scientists, land
and water managers, and urban planners, are interested in obtaining data on land use and cover
changes, conversion trends, and other related patterns. The spatial dimensions of land use and
cover support policymakers and scientists in making well-informed decisions, as alterations in
these patterns indicate shifts in economic and social conditions. Monitoring such changes with the
help of Advanced technologies like Remote Sensing and Geographic Information Systems is
crucial for coordinated efforts across different administrative levels. Advanced technologies like
Remote Sensing and Geographic Information Systems
9
Changes in vegetation cover refer to variations in the distribution, composition, and overall
structure of plant communities across different temporal and spatial scales. These changes can
occur natural.
مصحف القراءات العشر أعد أحرف الخلاف سمير بسيوني.pdf
مصحف أحرف الخلاف للقراء العشرةأعد أحرف الخلاف بالتلوين وصلا سمير بسيوني غفر الله له
Gender and Mental Health - Counselling and Family Therapy Applications and In...
A proprietary approach developed by bringing together the best of learning theories from Psychology, design principles from the world of visualization, and pedagogical methods from over a decade of training experience, that enables you to: Learn better, faster!
Beyond Degrees - Empowering the Workforce in the Context of Skills-First.pptx
Iván Bornacelly, Policy Analyst at the OECD Centre for Skills, OECD, presents at the webinar 'Tackling job market gaps with a skills-first approach' on 12 June 2024
Philippine Edukasyong Pantahanan at Pangkabuhayan (EPP) Curriculum
(𝐓𝐋𝐄 𝟏𝟎𝟎) (𝐋𝐞𝐬𝐬𝐨𝐧 𝟏)-𝐏𝐫𝐞𝐥𝐢𝐦𝐬
𝐃𝐢𝐬𝐜𝐮𝐬𝐬 𝐭𝐡𝐞 𝐄𝐏𝐏 𝐂𝐮𝐫𝐫𝐢𝐜𝐮𝐥𝐮𝐦 𝐢𝐧 𝐭𝐡𝐞 𝐏𝐡𝐢𝐥𝐢𝐩𝐩𝐢𝐧𝐞𝐬:
- Understand the goals and objectives of the Edukasyong Pantahanan at Pangkabuhayan (EPP) curriculum, recognizing its importance in fostering practical life skills and values among students. Students will also be able to identify the key components and subjects covered, such as agriculture, home economics, industrial arts, and information and communication technology.
𝐄𝐱𝐩𝐥𝐚𝐢𝐧 𝐭𝐡𝐞 𝐍𝐚𝐭𝐮𝐫𝐞 𝐚𝐧𝐝 𝐒𝐜𝐨𝐩𝐞 𝐨𝐟 𝐚𝐧 𝐄𝐧𝐭𝐫𝐞𝐩𝐫𝐞𝐧𝐞𝐮𝐫:
-Define entrepreneurship, distinguishing it from general business activities by emphasizing its focus on innovation, risk-taking, and value creation. Students will describe the characteristics and traits of successful entrepreneurs, including their roles and responsibilities, and discuss the broader economic and social impacts of entrepreneurial activities on both local and global scales.
Chapter wise All Notes of First year Basic Civil Engineering.pptx
Chapter wise All Notes of First year Basic Civil Engineering
Syllabus
Chapter-1
Introduction to objective, scope and outcome the subject
Chapter 2
Introduction: Scope and Specialization of Civil Engineering, Role of civil Engineer in Society, Impact of infrastructural development on economy of country.
Chapter 3
Surveying: Object Principles & Types of Surveying; Site Plans, Plans & Maps; Scales & Unit of different Measurements.
Linear Measurements: Instruments used. Linear Measurement by Tape, Ranging out Survey Lines and overcoming Obstructions; Measurements on sloping ground; Tape corrections, conventional symbols. Angular Measurements: Instruments used; Introduction to Compass Surveying, Bearings and Longitude & Latitude of a Line, Introduction to total station.
Levelling: Instrument used Object of levelling, Methods of levelling in brief, and Contour maps.
Chapter 4
Buildings: Selection of site for Buildings, Layout of Building Plan, Types of buildings, Plinth area, carpet area, floor space index, Introduction to building byelaws, concept of sun light & ventilation. Components of Buildings & their functions, Basic concept of R.C.C., Introduction to types of foundation
Chapter 5
Transportation: Introduction to Transportation Engineering; Traffic and Road Safety: Types and Characteristics of Various Modes of Transportation; Various Road Traffic Signs, Causes of Accidents and Road Safety Measures.
Chapter 6
Environmental Engineering: Environmental Pollution, Environmental Acts and Regulations, Functional Concepts of Ecology, Basics of Species, Biodiversity, Ecosystem, Hydrological Cycle; Chemical Cycles: Carbon, Nitrogen & Phosphorus; Energy Flow in Ecosystems.
Water Pollution: Water Quality standards, Introduction to Treatment & Disposal of Waste Water. Reuse and Saving of Water, Rain Water Harvesting. Solid Waste Management: Classification of Solid Waste, Collection, Transportation and Disposal of Solid. Recycling of Solid Waste: Energy Recovery, Sanitary Landfill, On-Site Sanitation. Air & Noise Pollution: Primary and Secondary air pollutants, Harmful effects of Air Pollution, Control of Air Pollution. . Noise Pollution Harmful Effects of noise pollution, control of noise pollution, Global warming & Climate Change, Ozone depletion, Greenhouse effect
Text Books:
1. Palancharmy, Basic Civil Engineering, McGraw Hill publishers.
2. Satheesh Gopi, Basic Civil Engineering, Pearson Publishers.
3. Ketki Rangwala Dalal, Essentials of Civil Engineering, Charotar Publishing House.
4. BCP, Surveying volume 1
BÀI TẬP DẠY THÊM TIẾNG ANH LỚP 7 CẢ NĂM FRIENDS PLUS SÁCH CHÂN TRỜI SÁNG TẠO ...
BÀI TẬP DẠY THÊM TIẾNG ANH LỚP 7 CẢ NĂM FRIENDS PLUS SÁCH CHÂN TRỜI SÁNG TẠO ...Nguyen Thanh Tu Collection
https://app.box.com/s/qhtvq32h4ybf9t49ku85x0n3xl4jhr15How to Make a Field Mandatory in Odoo 17
In Odoo, making a field required can be done through both Python code and XML views. When you set the required attribute to True in Python code, it makes the field required across all views where it's used. Conversely, when you set the required attribute in XML views, it makes the field required only in the context of that particular view.
Traditional Musical Instruments of Arunachal Pradesh and Uttar Pradesh - RAYH...
Traditional Musical Instruments of Arunachal Pradesh and Uttar Pradesh
Temple of Asclepius in Thrace. Excavation results
The temple and the sanctuary around were dedicated to Asklepios Zmidrenus. This name has been known since 1875 when an inscription dedicated to him was discovered in Rome. The inscription is dated in 227 AD and was left by soldiers originating from the city of Philippopolis (modern Plovdiv).
Recently uploaded (20)
LAND USE LAND COVER AND NDVI OF MIRZAPUR DISTRICT, UP
LAND USE LAND COVER AND NDVI OF MIRZAPUR DISTRICT, UP
B. Ed Syllabus for babasaheb ambedkar education university.pdf
B. Ed Syllabus for babasaheb ambedkar education university.pdf
مصحف القراءات العشر أعد أحرف الخلاف سمير بسيوني.pdf
مصحف القراءات العشر أعد أحرف الخلاف سمير بسيوني.pdf
REASIGNACION 2024 UGEL CHUPACA 2024 UGEL CHUPACA.pdf
REASIGNACION 2024 UGEL CHUPACA 2024 UGEL CHUPACA.pdf
Gender and Mental Health - Counselling and Family Therapy Applications and In...
Gender and Mental Health - Counselling and Family Therapy Applications and In...
Beyond Degrees - Empowering the Workforce in the Context of Skills-First.pptx
Beyond Degrees - Empowering the Workforce in the Context of Skills-First.pptx
Philippine Edukasyong Pantahanan at Pangkabuhayan (EPP) Curriculum
Philippine Edukasyong Pantahanan at Pangkabuhayan (EPP) Curriculum
NEWSPAPERS - QUESTION 1 - REVISION POWERPOINT.pptx
NEWSPAPERS - QUESTION 1 - REVISION POWERPOINT.pptx
Chapter wise All Notes of First year Basic Civil Engineering.pptx
Chapter wise All Notes of First year Basic Civil Engineering.pptx
BÀI TẬP DẠY THÊM TIẾNG ANH LỚP 7 CẢ NĂM FRIENDS PLUS SÁCH CHÂN TRỜI SÁNG TẠO ...
BÀI TẬP DẠY THÊM TIẾNG ANH LỚP 7 CẢ NĂM FRIENDS PLUS SÁCH CHÂN TRỜI SÁNG TẠO ...
Traditional Musical Instruments of Arunachal Pradesh and Uttar Pradesh - RAYH...
Traditional Musical Instruments of Arunachal Pradesh and Uttar Pradesh - RAYH...
Upsale workshop
- 2. One of the most important jobs a salesperson has to do is to add value to a sale that the customer is already willing to make.
- 4. There are many missed opportunities as salespeople commit key errors during the course of each encounter with a customer. Learning to upsell, or add to a sure sale, is a vital skill, and you can learn it!
- 5. For you: • Increase average order value • Increase your profit margins • Increase bottom line For the customer: • to enjoy more benefits • to maximize the usefulness of the products
- 7. • Never start an up sale until you’re done with your first sale. • Never stop trying to up sale until the customer says STOP! We will prevent that from happening by following simple rules :
- 8. 1. Talk with your customer Sounds pretty basic, right? Talking to the customer will allow you to learn what things the customer is interested in. This will help you turn a little sale into a bigger one. upselling tips :
- 9. 2. Explain the Benefits Focus on the differences that make the product you’re upselling even more valuable. You want to make sure your customer understands why the other product is equally appealing, but better than what they already purchased. upselling tips :
- 10. 3. Don't decide what a customer can afford Let the customer decide. Many salespeople hesitate to make an up sale, fearing that they will freak the customer out. Guess what? Not your problem! The customer is an adult and knows the state of his finances far better than you do. Don't choose how much the customer is able to afford. If he can't afford an up sale he will let you know. upselling tips :
- 11. 4.Offer Special deals You can give special promotional offers to customers after they make a purchase. This usually gives them incentive to buy more from you. upselling tips :
- 12. 5. Close the deal Okay, you've got the customer in the palm of your hand. Many people second guess themselves if given too much time to think, so close the deal now. upselling tips :
- 13. Now That You've Learned Everything It’s Money Time $$$