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Jerret Baker
CONTACT INFO
309-531-4567
jerret.baker@yahoo.com
2000 N. Linden St. Apt.C301 Normal, IL 61761
OBJECTIVE
I am seeking an Operations or Human Resource Management position where I can apply my business
knowledge and retail merchandising, operations, and HR experience to exceed in a leadership role and
add value to the company.
WORK EXPERIENCE
Wal-Mart, Decatur,IL May, 2015-Present
• Assistant Store Manager
• 204,000 sq. ft. facility
• $104 Million in Sales FYE 2015
• Responsible for supervision of 12 direct subordinates, 350+ indirect subordinates
• HR responsibilities (hiring, terminating, coaching, mentoring, scheduling, evaluating,
training)
• Effectively merchandise products to increase sales and visual presentation
• Apply outstanding decision-making skills when overriding certain company policies in order
to satisfy customers
• Excel at customer service by going above and beyond expectations
• Utilize excellent analytical skills when handling subordinate and customer complications
Wal-Mart, Decatur,IL October, 2012-May, 2015 (2+ years)
• Assistant Store Manager
Wal-Mart, Normal, IL May, 2007-October, 2012 (5+ years)
• Wireless Sales Associate
• Customer Service Manager
• Electronics Sales Associate
Steak ‘N Shake, Normal, IL March,2002-March, 2003 (1 year)
• Server
• Surpassed customer expectations by utilizing interpersonal skills to create an enjoyable
dining experience
McDonald’s, Normal, IL May, 2000-August, 2000 (4 months)
• Cashier
• Provided friendly and efficient service to satisfy customers
EDUCATION
Illinois State University, Normal, IL December,2011
• Bachelor ofScience
• Double Major: Organizational Leadership and Human Resource Management
• Business Classes
• Business Management
• Operations Management
• Organizational Leadership
• Organizational Behavior
• Organizational Change
• Organizational Strategy
• Decision Making and Planning
• Teams and Team Development
• Human Resource Management
• Human Resource Development
• Recruitment and Selection
• Compensation Management
• Industrial Relations Management
• Marketing Management
• Business Finance
• Financial Accounting
• Managerial Accounting
• Business Law
• Information Systems
• Business Psychology
CERTIFICATIONS
• Food Safety Manager - Certified by the National Registry of Food Safety Professionals and the
State of Illinois
ACTIVITIES
• Leadership Fellows Program – Discussed advanced leadership readings, completed CDR
leadership assessment,and was mentored by a State Farm leader
• Army ROTC – Took severalclasses on leadership and participated and took the lead in multiple
team-building exercises

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Updated Resume Final

  • 1. Jerret Baker CONTACT INFO 309-531-4567 jerret.baker@yahoo.com 2000 N. Linden St. Apt.C301 Normal, IL 61761 OBJECTIVE I am seeking an Operations or Human Resource Management position where I can apply my business knowledge and retail merchandising, operations, and HR experience to exceed in a leadership role and add value to the company. WORK EXPERIENCE Wal-Mart, Decatur,IL May, 2015-Present • Assistant Store Manager • 204,000 sq. ft. facility • $104 Million in Sales FYE 2015 • Responsible for supervision of 12 direct subordinates, 350+ indirect subordinates • HR responsibilities (hiring, terminating, coaching, mentoring, scheduling, evaluating, training) • Effectively merchandise products to increase sales and visual presentation • Apply outstanding decision-making skills when overriding certain company policies in order to satisfy customers • Excel at customer service by going above and beyond expectations • Utilize excellent analytical skills when handling subordinate and customer complications Wal-Mart, Decatur,IL October, 2012-May, 2015 (2+ years) • Assistant Store Manager Wal-Mart, Normal, IL May, 2007-October, 2012 (5+ years) • Wireless Sales Associate • Customer Service Manager • Electronics Sales Associate Steak ‘N Shake, Normal, IL March,2002-March, 2003 (1 year) • Server • Surpassed customer expectations by utilizing interpersonal skills to create an enjoyable dining experience McDonald’s, Normal, IL May, 2000-August, 2000 (4 months) • Cashier • Provided friendly and efficient service to satisfy customers EDUCATION Illinois State University, Normal, IL December,2011 • Bachelor ofScience
  • 2. • Double Major: Organizational Leadership and Human Resource Management • Business Classes • Business Management • Operations Management • Organizational Leadership • Organizational Behavior • Organizational Change • Organizational Strategy • Decision Making and Planning • Teams and Team Development • Human Resource Management • Human Resource Development • Recruitment and Selection • Compensation Management • Industrial Relations Management • Marketing Management • Business Finance • Financial Accounting • Managerial Accounting • Business Law • Information Systems • Business Psychology CERTIFICATIONS • Food Safety Manager - Certified by the National Registry of Food Safety Professionals and the State of Illinois ACTIVITIES • Leadership Fellows Program – Discussed advanced leadership readings, completed CDR leadership assessment,and was mentored by a State Farm leader • Army ROTC – Took severalclasses on leadership and participated and took the lead in multiple team-building exercises