Jerret Baker is seeking an operations or human resource management position where he can apply his business knowledge and experience. He has over 10 years of retail experience, most recently as an assistant store manager at Walmart where he supervised over 350 employees and was responsible for HR functions. Baker has a bachelor's degree in organizational leadership and human resource management from Illinois State University.

1. Jerret Baker
CONTACT INFO
309-531-4567
jerret.baker@yahoo.com
2000 N. Linden St. Apt.C301 Normal, IL 61761
OBJECTIVE
I am seeking an Operations or Human Resource Management position where I can apply my business
knowledge and retail merchandising, operations, and HR experience to exceed in a leadership role and
add value to the company.
WORK EXPERIENCE
Wal-Mart, Decatur,IL May, 2015-Present
• Assistant Store Manager
• 204,000 sq. ft. facility
• $104 Million in Sales FYE 2015
• Responsible for supervision of 12 direct subordinates, 350+ indirect subordinates
• HR responsibilities (hiring, terminating, coaching, mentoring, scheduling, evaluating,
training)
• Effectively merchandise products to increase sales and visual presentation
• Apply outstanding decision-making skills when overriding certain company policies in order
to satisfy customers
• Excel at customer service by going above and beyond expectations
• Utilize excellent analytical skills when handling subordinate and customer complications
Wal-Mart, Decatur,IL October, 2012-May, 2015 (2+ years)
• Assistant Store Manager
Wal-Mart, Normal, IL May, 2007-October, 2012 (5+ years)
• Wireless Sales Associate
• Customer Service Manager
• Electronics Sales Associate
Steak ‘N Shake, Normal, IL March,2002-March, 2003 (1 year)
• Server
• Surpassed customer expectations by utilizing interpersonal skills to create an enjoyable
dining experience
McDonald’s, Normal, IL May, 2000-August, 2000 (4 months)
• Cashier
• Provided friendly and efficient service to satisfy customers
EDUCATION
Illinois State University, Normal, IL December,2011
• Bachelor ofScience

2. • Double Major: Organizational Leadership and Human Resource Management
• Business Classes
• Business Management
• Operations Management
• Organizational Leadership
• Organizational Behavior
• Organizational Change
• Organizational Strategy
• Decision Making and Planning
• Teams and Team Development
• Human Resource Management
• Human Resource Development
• Recruitment and Selection
• Compensation Management
• Industrial Relations Management
• Marketing Management
• Business Finance
• Financial Accounting
• Managerial Accounting
• Business Law
• Information Systems
• Business Psychology
CERTIFICATIONS
• Food Safety Manager - Certified by the National Registry of Food Safety Professionals and the
State of Illinois
ACTIVITIES
• Leadership Fellows Program – Discussed advanced leadership readings, completed CDR
leadership assessment,and was mentored by a State Farm leader
• Army ROTC – Took severalclasses on leadership and participated and took the lead in multiple
team-building exercises