SlideShare a Scribd company logo
About the Company(1991)
● CP was a global leader in household and personal care products
● CP’s 5 year plan: new product launches and entry to new
geographical markets
● 43% share of the world toothpaste market
● 16% share of the world toothbrush market
Consumer Behaviour
● Therapeutic Brushers
● Cosmetic Brushers
● Uninvolved oral health consumers
Each customer segment has its own
requirements
Consumer Behaviour
Consumers feel that toothbrush
are as important as toothpaste
for oral hygiene
Competitors
Oral-B, Johnson & Johnson, Procter &
Gamble, Smithkline Beecham, Lever,
Pfizer, and Sunstar are some of the
competitors
Product
● Consumers increased interest in toothbrush and
increased the purchase frequency
● Company focuses on newer designs and comfort
● Huge R&D before any product launch
● Technologically advanced products
Promotion
● Advertisements through different media
channels
● Popular faces for advertisements
● Fare share of promotion on consumer and
trade promotions
Price
● Colgate plans to place this product
in the premium range
● Colgate faces a risk of cannibalizing
colgate plus if it tries to put
precision as mainstream brand
Place
Sales would be conducted via dental
professionals, food and general stores,
marts and shopping complexes
SWOT Analysis
Strength
● Global leader in oral care products
● Huge market share
● Incredible overseas market
● Investments in R&D
● Brand Trust among consumers
Weakness
● Launch of Precision might affect
the other products of the brand
● Competitors have a huge market
share already
● Lesser media investments
Opportunity
● Upcoming generations are more health
conscious
● Product is technologically ahead of any
other product in the market
● Product can help in establishing premier
brand image
Threats
● Extensive competition in the
premium market segment
● Increasing number of competitors
● Incentives given by other brands
The Precision
Marketing Mix
Product Designing
and Testing
5 Goals of R&D
● Understand different techniques of brushing
● Testing between-teeth access of different designs
● Establishing an index to score clinical plaque-removal efficacy
at the gum line and between teeth
● Creating a bristle configuration and handle design offering
maximum plaque- removing efficacy
● Determining the efficacy and acceptance of the new
toothbrush design
Branding
Colgate Precision:
Will help building
brand equity but
cannibalize colgate
plus by 20%
Precision by Colgate:
Product is its own
brand and does not
affect colgate plus
Positioning
Mainstream: Has broader
appeal for effective
marketing but it can
affect the sales and
market share of existing
products
Niche: Target consumers
may be ready to pay
higher price and can be
converted to mainstream
in the future but reach is
not very wide
Positioning
Communication and Promotion
No. of Concept tests were
conducted among 400
adult professional brush
users 18 to 54 years of age
Communication and Promotion
Conclusion
● Niche positioning should be followed to enjoy high price and
further it can be changed to mainstream
● Brand should be named ‘Precision by Colgate’ as it doesn’t
affect Colgate Plus
● The promotion budget should be designed such that it would
enable the brand to reach its full potential
This presentation has been created
by Suyash Vyas, IIT Bombay, during
a marketing internship under the
guidance of Prof. Sameer Mathur,
IIM Lucknow.

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"Colgate Palmolive: The Precision toothbrush" case study

  • 1.
  • 2. About the Company(1991) ● CP was a global leader in household and personal care products ● CP’s 5 year plan: new product launches and entry to new geographical markets ● 43% share of the world toothpaste market ● 16% share of the world toothbrush market
  • 3. Consumer Behaviour ● Therapeutic Brushers ● Cosmetic Brushers ● Uninvolved oral health consumers Each customer segment has its own requirements
  • 4. Consumer Behaviour Consumers feel that toothbrush are as important as toothpaste for oral hygiene
  • 5. Competitors Oral-B, Johnson & Johnson, Procter & Gamble, Smithkline Beecham, Lever, Pfizer, and Sunstar are some of the competitors
  • 6.
  • 7. Product ● Consumers increased interest in toothbrush and increased the purchase frequency ● Company focuses on newer designs and comfort ● Huge R&D before any product launch ● Technologically advanced products
  • 8. Promotion ● Advertisements through different media channels ● Popular faces for advertisements ● Fare share of promotion on consumer and trade promotions
  • 9. Price ● Colgate plans to place this product in the premium range ● Colgate faces a risk of cannibalizing colgate plus if it tries to put precision as mainstream brand
  • 10. Place Sales would be conducted via dental professionals, food and general stores, marts and shopping complexes
  • 12. Strength ● Global leader in oral care products ● Huge market share ● Incredible overseas market ● Investments in R&D ● Brand Trust among consumers
  • 13. Weakness ● Launch of Precision might affect the other products of the brand ● Competitors have a huge market share already ● Lesser media investments
  • 14. Opportunity ● Upcoming generations are more health conscious ● Product is technologically ahead of any other product in the market ● Product can help in establishing premier brand image
  • 15. Threats ● Extensive competition in the premium market segment ● Increasing number of competitors ● Incentives given by other brands
  • 18. 5 Goals of R&D ● Understand different techniques of brushing ● Testing between-teeth access of different designs ● Establishing an index to score clinical plaque-removal efficacy at the gum line and between teeth ● Creating a bristle configuration and handle design offering maximum plaque- removing efficacy ● Determining the efficacy and acceptance of the new toothbrush design
  • 19. Branding Colgate Precision: Will help building brand equity but cannibalize colgate plus by 20% Precision by Colgate: Product is its own brand and does not affect colgate plus
  • 20. Positioning Mainstream: Has broader appeal for effective marketing but it can affect the sales and market share of existing products Niche: Target consumers may be ready to pay higher price and can be converted to mainstream in the future but reach is not very wide
  • 22. Communication and Promotion No. of Concept tests were conducted among 400 adult professional brush users 18 to 54 years of age
  • 24. Conclusion ● Niche positioning should be followed to enjoy high price and further it can be changed to mainstream ● Brand should be named ‘Precision by Colgate’ as it doesn’t affect Colgate Plus ● The promotion budget should be designed such that it would enable the brand to reach its full potential
  • 25.
  • 26. This presentation has been created by Suyash Vyas, IIT Bombay, during a marketing internship under the guidance of Prof. Sameer Mathur, IIM Lucknow.