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Precision Toothbrush Case Analysis
Marketing Strategy for launching
new toothbrush,Colgate Precision in
the market
Problem Statement
Colgate Oral
Care Business
● World market leader in oral care
products
● Extensive overseas reach
● Held 43% of world toothpaste
market
● Held 17% of world toothbrush
market
● 1991-1995 plan for launching new
products
US Toothbrush
Market
Us Toothbrush Market
The Precision
Toothbrush
● A technical innovation by colgate
● Effective in plaque removal
● Three different length bristle for
reaching the far end in teeth
● 35% more effective in plaque
removal
● Effective in gum protection
Product Segmentation
Value
More Economic
Professional
Better Quality
Super Premium
Improved Design
$1.23
$1.80-$
2.00
$2.2-$2.70
Average Pricing
Consumer
Analysis
● Broadly classifying there are three
consumers groups:-
○ Therapeutic Brushers
○ Cosmetic Brushers
○ Uninvolved Brushers
● Each segment has different
expectations from toothbrushes
● Clearly company can attract the
majority i.e of therapeutic users
● Research indicates that baby boom
generation concerned about health
of their gums
● Willing to pay premium price
● With good marketing and pricing
strategy 33% indifferent users can
be attracted
Consumer
Research Analysis
Competitor
Analysis ● Oral-B,Johnson & Johnson
,Procter & Gamble major
competitors in super
premium segment
● Other brands offering
coupons,refunds etc to get
edge
● Relative expenditure on
advertisement is more
Strengths
● Leader in oral care products
● Highest volume market share of
22.2%
● Extensive overseas reach
● Active R&D department
Weakness
● Introduction of Precision may
cannibalize the sales of Colgate
Plus by 20%
● Media expenditure of CP is
significantly less than that of rivals
● Lack of dental endorsement
● Brands like Oral-B and J&J have
large dollar market share
Opportunities
● Upcoming generations are
becoming more health
conscious
● Good advertisement and dentist
endorsement can attract the
customers who make unplanned
purchases
● Super premium segment can
help in increasing market shares
● Extensive competition in Super
Premium segment because of lot
of products in this segment
● Competitors launching new
products with additional features
● Incentives given by other brand
to consumers
Threats
Market
Positioning
Mainstream Positioning
● Will make a broader appeal of
being the best most effective
brush in the market
● CP can have increase in market
share by 10%
● Increase in sales
● Large amount of revenue will be
generated
● Could cause diversion in marketing
fund from other products like
Colgate Plus towards itself
● Could cause cannibalization of
market share of Colgate Plus by
about 20%
● Result in inadequate supply which
could adversely affect brand
Benefits Risks
Niche Positioning
● CP could command price higher
than Oral-B
● Target consumers more open to
pay higher prices
● Can be later broadened to
mainstream position
● Less erosion of market share of
other toothbrush products of CP
● Less revenue will be generated
as compared to mainstream
positioning
● Net income increase much
lesser than mainstream
positioning
● Will reach to limited section of
consumers
Benefits Risks
1st Year Estimates
Branding
What comes first colgate or precision??
Colgate Precision Precision Colgate
● Estimated 20% cannibalization of
Colgate Plus
● Will have the support of well
established brand of colgate
● Build brand equity of colgate
● Unchanged effect on the sales of Colgate
Plus
● Product could sustain on its own
I would recommend to launch it as Precision by colgate
Advertisement
and Promotion
● CP should show research results in their advertisement concluding
colgate precision to be 35% better than other toothbrushes in
plaque removal
● Conduct surveys with some sample audience and show their
results
● Heir top dentists to endorse their brand
● Invest more in marketing sector to compete with rivals without
reducing marketing budget of colgate plus
Recommendations
● Niche positioning of the Precision
toothbrush
● Why??
○ Can be launched at higher cost
than its competitors
○ Initially demand can be met by
the current capacity of the
company
○ Reduce cannibalization of
Colgate Plus
○ No SKU drops
● After an year CP can broaden it
to mainstream position
● Why??
○ Provide time for increasing
production
○ Bring more revenue to
company
○ Product will gain recognition
and loyalty
Initially at Launch Future Aspects
Thank You!!
Disclaimer
Created by Sarthak Chaturvedi,NIT Surathkal,during Marketing
Internship under Prof.Sameer Mathur,IIM Lucknow

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Colgate Palmolive :A Precision Toothbrush

  • 2. Marketing Strategy for launching new toothbrush,Colgate Precision in the market Problem Statement
  • 3. Colgate Oral Care Business ● World market leader in oral care products ● Extensive overseas reach ● Held 43% of world toothpaste market ● Held 17% of world toothbrush market ● 1991-1995 plan for launching new products
  • 5. The Precision Toothbrush ● A technical innovation by colgate ● Effective in plaque removal ● Three different length bristle for reaching the far end in teeth ● 35% more effective in plaque removal ● Effective in gum protection
  • 6. Product Segmentation Value More Economic Professional Better Quality Super Premium Improved Design $1.23 $1.80-$ 2.00 $2.2-$2.70 Average Pricing
  • 7. Consumer Analysis ● Broadly classifying there are three consumers groups:- ○ Therapeutic Brushers ○ Cosmetic Brushers ○ Uninvolved Brushers ● Each segment has different expectations from toothbrushes
  • 8. ● Clearly company can attract the majority i.e of therapeutic users ● Research indicates that baby boom generation concerned about health of their gums ● Willing to pay premium price ● With good marketing and pricing strategy 33% indifferent users can be attracted Consumer Research Analysis
  • 9. Competitor Analysis ● Oral-B,Johnson & Johnson ,Procter & Gamble major competitors in super premium segment ● Other brands offering coupons,refunds etc to get edge ● Relative expenditure on advertisement is more
  • 10. Strengths ● Leader in oral care products ● Highest volume market share of 22.2% ● Extensive overseas reach ● Active R&D department
  • 11. Weakness ● Introduction of Precision may cannibalize the sales of Colgate Plus by 20% ● Media expenditure of CP is significantly less than that of rivals ● Lack of dental endorsement ● Brands like Oral-B and J&J have large dollar market share
  • 12. Opportunities ● Upcoming generations are becoming more health conscious ● Good advertisement and dentist endorsement can attract the customers who make unplanned purchases ● Super premium segment can help in increasing market shares ● Extensive competition in Super Premium segment because of lot of products in this segment ● Competitors launching new products with additional features ● Incentives given by other brand to consumers Threats
  • 14. Mainstream Positioning ● Will make a broader appeal of being the best most effective brush in the market ● CP can have increase in market share by 10% ● Increase in sales ● Large amount of revenue will be generated ● Could cause diversion in marketing fund from other products like Colgate Plus towards itself ● Could cause cannibalization of market share of Colgate Plus by about 20% ● Result in inadequate supply which could adversely affect brand Benefits Risks
  • 15. Niche Positioning ● CP could command price higher than Oral-B ● Target consumers more open to pay higher prices ● Can be later broadened to mainstream position ● Less erosion of market share of other toothbrush products of CP ● Less revenue will be generated as compared to mainstream positioning ● Net income increase much lesser than mainstream positioning ● Will reach to limited section of consumers Benefits Risks
  • 17. Branding What comes first colgate or precision??
  • 18. Colgate Precision Precision Colgate ● Estimated 20% cannibalization of Colgate Plus ● Will have the support of well established brand of colgate ● Build brand equity of colgate ● Unchanged effect on the sales of Colgate Plus ● Product could sustain on its own I would recommend to launch it as Precision by colgate
  • 20. ● CP should show research results in their advertisement concluding colgate precision to be 35% better than other toothbrushes in plaque removal ● Conduct surveys with some sample audience and show their results ● Heir top dentists to endorse their brand ● Invest more in marketing sector to compete with rivals without reducing marketing budget of colgate plus
  • 21. Recommendations ● Niche positioning of the Precision toothbrush ● Why?? ○ Can be launched at higher cost than its competitors ○ Initially demand can be met by the current capacity of the company ○ Reduce cannibalization of Colgate Plus ○ No SKU drops ● After an year CP can broaden it to mainstream position ● Why?? ○ Provide time for increasing production ○ Bring more revenue to company ○ Product will gain recognition and loyalty Initially at Launch Future Aspects
  • 23. Disclaimer Created by Sarthak Chaturvedi,NIT Surathkal,during Marketing Internship under Prof.Sameer Mathur,IIM Lucknow