This document is an addendum to a blog post by Help Mi Consulting "Guaranteed Standards for the Banking Sector?" which can be found here http://t.co/UK2hWQsTwT .
The article and presentation concerns matters of importance to the Jamaican public, the Bank of Jamaica (BOJ) the Consumer Affairs Commission , private consumer advocates and the wider banking industry.
Technical Report of ITU-T Focus Group - Digital Financial Services on B2B and the DFS Ecosystem
The authors of this technical report are Bennett Gordon, Erin McCune, Allen Weinberg, Carol Coye
Benson, Janine Firpo, and Quang Nguyen.
In this report, we examine the impact of electronic B2B payments on the development of the DFSs
ecosystem in developing countries. We look at the requirements of businesses, at the benefits of using
electronic payments, and the trends affecting this market. In a section called “Second Order Benefits”,
we look at how the use of electronic B2B payments may accelerate the adoption of eMoney and
electronic payments in general. We conclude with recognizing some of the barriers to adoption of
B2B payments, and outlining some considerations for policy makers.
“Greed” typically is at the forefront.
It is unfortunate that Frauduent activities often start at the top of an organization with its culture.
It really is tragic how some companies conduct their activities to deceive people and regulators in such fraudulent methods. And, these are all examples of the lack of effective internal control activities and processes in these organizations. Interestingly, history seems to repeat itself as the same thing occurred here that previously stunned the business world internationally thus enhancing SOX with the activities at Enron, WorldCom, Adelphia, Global Crossing, Arthur Andersen, etc.
http://thebestcompanys.com/credit-monitoring/company/myfico/
MyFICO offers customers what is considered the industry standard in terms of credit monitoring and credit scoring services. Since 2001, MyFICO has been assisting customers with their annual credit reports, daily credit monitoring, and even identity protection services.
Technical Report of ITU-T Focus Group - Digital Financial Services on B2B and the DFS Ecosystem
The authors of this technical report are Bennett Gordon, Erin McCune, Allen Weinberg, Carol Coye
Benson, Janine Firpo, and Quang Nguyen.
In this report, we examine the impact of electronic B2B payments on the development of the DFSs
ecosystem in developing countries. We look at the requirements of businesses, at the benefits of using
electronic payments, and the trends affecting this market. In a section called “Second Order Benefits”,
we look at how the use of electronic B2B payments may accelerate the adoption of eMoney and
electronic payments in general. We conclude with recognizing some of the barriers to adoption of
B2B payments, and outlining some considerations for policy makers.
“Greed” typically is at the forefront.
It is unfortunate that Frauduent activities often start at the top of an organization with its culture.
It really is tragic how some companies conduct their activities to deceive people and regulators in such fraudulent methods. And, these are all examples of the lack of effective internal control activities and processes in these organizations. Interestingly, history seems to repeat itself as the same thing occurred here that previously stunned the business world internationally thus enhancing SOX with the activities at Enron, WorldCom, Adelphia, Global Crossing, Arthur Andersen, etc.
http://thebestcompanys.com/credit-monitoring/company/myfico/
MyFICO offers customers what is considered the industry standard in terms of credit monitoring and credit scoring services. Since 2001, MyFICO has been assisting customers with their annual credit reports, daily credit monitoring, and even identity protection services.
Por haver demonstrado a necessidade da existência de um serviço de intendência estruturado, equipado e
treinado para garantir o apoio logístico às tropas que combatiam durante a expedição a Canudos, Bitencourt foi consagrado, em 1940, o patrono do Serviço de Intendência do Exército Brasileiro. Conheça sua história:
Alex De Simone (MBA ’16 Candidate, Founder of Caller Zen) provides an overview of three questions non-technical founders commonly encounter when starting a business. Topics include teaming up with technical talent, deciding which tools to use for technology development, and choosing an array of products to manage the business in 5 key areas. The presentation includes content from the first three sessions of the Stanford Venture Studio Tech 4 Non-Tech series.
How to identify potential customers for bad debts?Debt Nirvana
Hiring a debt collection agency can prove highly effective in recovering outstanding debts for businesses facing challenges with non-payment. Specializing in the intricacies of debt collection, these agencies implement proven processes and provide their agents with advanced tools and training, significantly increasing the likelihood of successful debt recovery. As the success of debt collection is influenced by factors like time, skill, and reputation, outsourcing to a collection agency often results in a higher collection rate compared to internal efforts. With expertise in navigating legal frameworks and employing diplomatic techniques, collection agencies reduce legal risks and can negotiate with borrowers in ways that may be challenging for original creditors. While there may be upfront costs, the net positive transaction potential and the absence of charges for unsuccessful attempts make debt collection agencies a strategic and cost-effective solution for businesses. For professional debt recovery services, contact Debt Nirvana at +91-9810010294 or via email at rvm@debtnirvana.com. Take control of your financial recovery and trust the experts in debt collection.
Por haver demonstrado a necessidade da existência de um serviço de intendência estruturado, equipado e
treinado para garantir o apoio logístico às tropas que combatiam durante a expedição a Canudos, Bitencourt foi consagrado, em 1940, o patrono do Serviço de Intendência do Exército Brasileiro. Conheça sua história:
Alex De Simone (MBA ’16 Candidate, Founder of Caller Zen) provides an overview of three questions non-technical founders commonly encounter when starting a business. Topics include teaming up with technical talent, deciding which tools to use for technology development, and choosing an array of products to manage the business in 5 key areas. The presentation includes content from the first three sessions of the Stanford Venture Studio Tech 4 Non-Tech series.
How to identify potential customers for bad debts?Debt Nirvana
Hiring a debt collection agency can prove highly effective in recovering outstanding debts for businesses facing challenges with non-payment. Specializing in the intricacies of debt collection, these agencies implement proven processes and provide their agents with advanced tools and training, significantly increasing the likelihood of successful debt recovery. As the success of debt collection is influenced by factors like time, skill, and reputation, outsourcing to a collection agency often results in a higher collection rate compared to internal efforts. With expertise in navigating legal frameworks and employing diplomatic techniques, collection agencies reduce legal risks and can negotiate with borrowers in ways that may be challenging for original creditors. While there may be upfront costs, the net positive transaction potential and the absence of charges for unsuccessful attempts make debt collection agencies a strategic and cost-effective solution for businesses. For professional debt recovery services, contact Debt Nirvana at +91-9810010294 or via email at rvm@debtnirvana.com. Take control of your financial recovery and trust the experts in debt collection.
Explore the specialized techniques employed by debt collection agencies in California to handle delinquent accounts within the utilities sector. This informative PDF sheds light on effective strategies for recovering outstanding balances while ensuring compliance with state regulations. Gain valuable insights into the unique challenges and best practices associated with debt collection in the utilities industry, offering practical guidance for financial management professionals and stakeholders alike.
4 Reasons Why CFOs Should Rethink B2B Accounts Receivable PaymentsWilliamJames346254
This e-book shows 4 major reasons why CFOs need to change their B2B payments strategy and Explore how digital payments enhances Sage Intacct’s payment capabilities.
From 1 October 2017 creditors will be expected to have followed the Pre-Action Protocol (PAP) for debt claims before proceeding with litigation. Robert Sorrentino of ACS looks at the scope of the protocol and what it means for a creditor wanting to recover a debt through the legal process. Robert provides advice for remaining compliant with the protocol and achieving a successful recovery of the debt.
DEBT RELIEF SERVICES & THE TELEMARKETING SALES RULE: A Guide for Business- Mark - Fullbright
All information, data, and material contained, presented, or provided on is for educational purposes only.
Company names mentioned herein are the property of, and may be trademarks of, their respective owners.
DebtPro123 is a wholesale Debt Relief Provider and has received a flurry of recent market attention through its dealings with brokers, loan mod companies, bankruptcy attorneys, law firms, real estate agents, tax professionals, financial planners and more who were looking to offer this one of a kind program to their past, present and future client base. Our Debt Resolution process is a great opportunity to add a revenue stream to your operations in a growing industry, while offering a superior product to your clients. Our Debt Resolution Program is the safest and most effective debt relief process available to date. In the last eight years, the process has helped customers to offset thousands of accounts, to the tune of millions of dollars. And just so we are clear, we do not work for creditors, banks, or credit card companies.
Help your clients reduce their debts in as little as 18 months! Our unique Debt Resolution Process will give you the edge you need over your competition, while giving your clients a debt relief program that is faster and more effective than other options available to them.
See our website for examples of debts through their respective debt relief programs.
As physicians struggle with the need for medical billing reports, a small PPT on what medical billing reports every practice must pull up, in order to fix revenue leaks.
Chapter 6 – Controlling Accounts ReceivablesQuestion 1. Are cr.docxchristinemaritza
Chapter 6 – Controlling Accounts Receivables
Question 1. Are credit checks performed before terms are granted to customers? Describe the process.
Conducting credit checks is highly recommended prior to setting terms granted to customers. In this way, the business owner would be able to prevent bad debts that would affect the company’s financial status.
To do so, the business must run a credit check on customers. Some private institutions provide credit services wherein they run background checks on individuals. The business may opt to charge customers with a credit check fee and then have them fill in forms where the customers consent to having a credit check run. After the results of the credit check, the business may then decide whether to transact with a customer. If they agree to a transaction, the business sets the terms depending on the customer’s credit background, particularly his or her ability to pay for rendered products or services.
Question 2. What type of sale agreements do you have in place, which are signed before the sales takes place?
Prior to signing the contract, agreements during sales include policies on return and exchange, the purchase price, the description of the product or goods being sold, warranties, description of how the goods will be delivered, and other notes agreed upon by the buyer and the seller.
Question 3. What is your Accounts Receivables turnover?
The Accounts Receivables turnover must be high for the business to ensure that it does not incur bad debts.
Question 4. What is the procedure to receive payments from customers including the receiving of the mail, opening the mail, recording the transactions, and making deposits into the bank?
To receive payments from customers including the receiving of the mail, opening the mail, recording transactions, and making deposits into the bank, the business owner should have initially recorded the terms of the receivable during the time of sale. After receiving and opening the mail, the transactions must be recorded using invoices. After keeping track of the flow of cash through invoicing, the receivables may be forwarded to the auditors and accountant. The business owner would then make a decision on how it would be deposited in the company’s bank.
Question 5. Describe the procedure the company follows when receiving payments from customers. What documents are verified to insure payments match the invoice sent to customers?
When receiving payments from customers, the business verifies the term of receivables agreed upon between the business owner and the customer. To insure payments match the invoice sent to customers, records such as the aging schedule and the general journal may be used to check the invoice using the records.
Question 6. Is there an aging process for all Accounts Receivables accounts to better control receipts from customers and to collect from overdue accounts?
Establishing and maintaining in aging process for all Acc ...
Being an entrepreneur is both a challenging and rewarding experience. Unforeseen circumstances, such as chargebacks, can feel intimidating and put a damper on day-to-day dealings. Fortunately, we have solutions to help you overcome the hurdles that chargebacks can throw your way. Read on to learn more about chargebacks and how Merchantech can support your business.
Choice Mortgage Bank, Inc helps people in getting the tax returns as it is very important during the financing process, your lender will check all the details before financing you. We serve our clients throughout the South Florida area.
Managing Costs Related to Increasing Banking RegulationCognizant
With banks' regulatory compliance challenges only increasing, they must find ways to reduce the associated legal costs, such as by using legal process services providers with experience in handling Know Your Customer (KYC), eDiscovery, foreign bank organizations, Deferred Prosecution Agreements (DFAs), non-prosecution agreements (NPAs), the Dodd-Frank Act and much more.
Jennifer Schaus and Associates hosts a complimentary webinar series on The FAR in 2024. Join the webinars on Wednesdays and Fridays at noon, eastern.
Recordings are on YouTube and the company website.
https://www.youtube.com/@jenniferschaus/videos
About Potato, The scientific name of the plant is Solanum tuberosum (L).Christina Parmionova
The potato is a starchy root vegetable native to the Americas that is consumed as a staple food in many parts of the world. Potatoes are tubers of the plant Solanum tuberosum, a perennial in the nightshade family Solanaceae. Wild potato species can be found from the southern United States to southern Chile
Synopsis (short abstract) In December 2023, the UN General Assembly proclaimed 30 May as the International Day of Potato.
Monitoring Health for the SDGs - Global Health Statistics 2024 - WHOChristina Parmionova
The 2024 World Health Statistics edition reviews more than 50 health-related indicators from the Sustainable Development Goals and WHO’s Thirteenth General Programme of Work. It also highlights the findings from the Global health estimates 2021, notably the impact of the COVID-19 pandemic on life expectancy and healthy life expectancy.
RFP for Reno's Community Assistance CenterThis Is Reno
Property appraisals completed in May for downtown Reno’s Community Assistance and Triage Centers (CAC) reveal that repairing the buildings to bring them back into service would cost an estimated $10.1 million—nearly four times the amount previously reported by city staff.
Jennifer Schaus and Associates hosts a complimentary webinar series on The FAR in 2024. Join the webinars on Wednesdays and Fridays at noon, eastern.
Recordings are on YouTube and the company website.
https://www.youtube.com/@jenniferschaus/videos
Donate to charity during this holiday seasonSERUDS INDIA
For people who have money and are philanthropic, there are infinite opportunities to gift a needy person or child a Merry Christmas. Even if you are living on a shoestring budget, you will be surprised at how much you can do.
Donate Us
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Preliminary findings _OECD field visits to ten regions in the TSI EU mining r...OECDregions
Preliminary findings from OECD field visits for the project: Enhancing EU Mining Regional Ecosystems to Support the Green Transition and Secure Mineral Raw Materials Supply.
Working with data is a challenge for many organizations. Nonprofits in particular may need to collect and analyze sensitive, incomplete, and/or biased historical data about people. In this talk, Dr. Cori Faklaris of UNC Charlotte provides an overview of current AI capabilities and weaknesses to consider when integrating current AI technologies into the data workflow. The talk is organized around three takeaways: (1) For better or sometimes worse, AI provides you with “infinite interns.” (2) Give people permission & guardrails to learn what works with these “interns” and what doesn’t. (3) Create a roadmap for adding in more AI to assist nonprofit work, along with strategies for bias mitigation.
A Guide to AI for Smarter Nonprofits - Dr. Cori Faklaris, UNC Charlotte
Unsolicited Contribution to Code of Conduct for Jamaican Banking Sector
1. SECTION Subject
Suggestion
Rationale
FINE FOR
BREACH
SUGGESTED FINES PAYABLE TO CONSUMERS
Part III, Code 2, 2.3
Change to Fees &
Charges
At what point(s) in the process of engagement should
a customer benefit from such reductions? This is a
matter which should be separately addressed. For
instance, if a loan application is made when the
applicable rate of interest is 20% and the rate is
reduced to 15% before the loan is paid out, should the
client automatically get the lower rate? If not, should
the institutions have a process for a review of the rate
applied if there is a rate change before a loan is paid
out?
1. There is administrative tardiness across many banks, there is
also healthy competition in the market which leads to fairly
frequent downward review of interest rates. Where debt
applications are held beyond a reasonable time and cross over
into a period of reduced rate, the consumer should benefit-
automatically.
YES
Part III, Code 3, 3.2 Maintenance of Records
Currently the systems used by the two major
commercial banks display the details of the last
statement until the next statement date i.e. any
payments made are not used to update the statement
details in real time on the users online interface. While
this information would be available in branch, via
telebanking and even by basic calculation, shouldn't all
resources made available by the bank for confimation
of standing be updated in real time or at least fair
time?
1. If a customer needs evidence of debt or information from their
credit card for any other purpose and has made a payment
between statements, the information available via their online
'statement' would not be correct.
NO
Part III, Code 4, 4.3
Procedures for Handling
Complaints
Acknowledgement of receipt of complaint can be done
within a shorter time given the technology that exists.
If receiived by text, email, social media or other
electronic means, automatic responders can be set;
that would be almost immediate. If complaints are
received in writing, a 3 day turnaround time is fair.
1. It is reported that in 2012 between the two leading
commercial banks, fees and commissions was over J$12bil .
2. Where high service fees exist, there must be service, great
service.
YES
An amount equivalent to five (5) times the
prevailing and highest late charge fee applied by
the institution to personal accounts and a similar
computation for complaints from business clients.
Unsolicited Comments Concerning the Bank of Jamaica's Proposed Code of Conduct for the
Banking Sector
The Bank of Jamaica released for comment in March 2015 a set of proposed provisions to form a code of conduct for the banking sector available here http://www.boj.org.jm/uploads/news/bsa_consultation_paper_-
_code_of_conduct_31_march_2015.pdf . Per the Banking Services Act (2014) (not yet in effect as at May 14, 2015) Section 132 (5)"The power conferred on the Supervisor by subsection (4) shall be exercised after consultation with
organizations recognized by the Supervisor as representing deposit taking institutions and with respect to subsection (4)(b) the Consumer Affairs Commission and such other persons who, in the opinion of the Supervisor, are relevant stake
holders. " . The thoughts below are simply those of a private citizen who is hopeful that matters of this nature were raised by the groups representing consumers during the consultations.
1/4
Comments on BoJ's Proposed Code of Conduct for Banks Author: C.E.Clarke , Kingston, Jamaica
for Help Mi Consulting Contact: helpmi876@gmail.com
2. Part III, Code 4, 4.3
Procedures for Handling
Complaints
The BoJ should set a minimum standard for the initial
response. The operations of banks for the most part is
automated. Investigating complaints does not have to
be 30 day process. Perhaps the BoJ can assist by
identifying the more common types of complaints and
providing acceptable response times for each and fines
for breaches.
1. It cannot be left to the institutons to determine response
times. There are some complaints that can literally put the life of
a complainant on hold e.g. not having access to accounts.
YES
An amount equivalent to ten (10) times the
prevailing and highest late charge fee applied by
the institution to personal accounts and a similar
computation for complaints from business clients.
Part III, Code 6 Advertisements
The BoJ should further mandate the institutions to
practice proper marketing management, specifically to
ensure posters, online banners and all other materials
relating to old promotions, which are still within their
control, are removed once they become obsolete.
1. Customers can be mislead by obsolete promotional material
made available by the institutions, irrespective of the fact that a
'deadline' or 'end date' may exist in fine print. The institutions
should be forced to manage their marketing tools and make only
current information available to clients and prospective clients.
YES
An amount which covers all reasonable expenses
incurred by the customer in trying to conduct
business on the basis of the obsolete information,
where the customer is able to show that the
information was made available by the institution
at a date subsequent to the 'end date' OR a formal
letter of apology to the customer with the
guarantee that the misleading material has been
removed.
Part III, Code 6
New- Marketing &
Management
The BoJ should include a provision for DTIs to ensure
correct and complete contact details are maintained at
all points of customer contact- online directory,
company website etc
1. Some companies have obsolete contact details including
telephone and fax numbers available on their website. This can
cause unnecessary delays if a customer should for instance be
asked to send a fax and use the information from the website.
2. If no other sector can afford proper website and public image
maintenance, the banking sector can.
YES
An amount which covers all reasonable expenses
incurred by the customer in trying to conduct
business on the basis of the obsolete information,
where the customer is able to show that the
information was made available by the institution
at a date subsequent to the 'end date' OR a formal
letter of apology to the customer with the
guarantee that the misleading material has been
removed.
NEW
Acceptance of
Documents /
Confirmation of
Engagement
Where a A DTI accepts documents from a customer for
the purpose of conducting business but where such
business will not or cannot be concluded within the
same day, the customer must be issued with receipt
confirming the business started and the documents
collected. The same should apply where documents
are not involved but where the DTI has accepted the
interest of a person in conducting business with them
e.g. where no submission of documents is required but
where a person has signed documents to start a
process.
1. The absence of a receipt leaves room for the institutions to
delay applications on the false basis of documents not being
submitted
2. Where the business is not successful and documents are to be
returned to the client, lost items could be costly for the client to
replace e.g. titles, photographs etc. 3.
It is only fair for a person to have evidence of business started.
Consider someone who is working with an institution to
consolidate a loan, that person has nothing to use as evidence to
the creditors involved that a process is underway.
YES
Where documents are lost, an amount equivalent
to five (5) times the replacement cost 2. failure to
provide receipt, an amount equivalent to five (5)
times the highest late fee charged on personal
account where individuals are involved and the
five (5) times the highest rate charged as late fee
on business accounts where the breach is related
to a business account.
2/4
Comments on BoJ's Proposed Code of Conduct for Banks Author: C.E.Clarke , Kingston, Jamaica
for Help Mi Consulting Contact: helpmi876@gmail.com
3. NEW
Completion of
Applications
Where an institution uses a system where the officer
asks questions of the customer and completes the
application electronically, such applications should be
printed or made available electronically for the
applicant to review.
Where customers are not involved in the preparation of their
own application documents and an officer on their own account
chooses to carry out an unlawful or unethical offence concerning
information on the person's application, the customer could
unnecessarily become party to an investigation or may suffer
undue consequences along the way e.g. comparable information
varying on a credit report
YES
An amount which reasonably compensates for any
embarrassment, lost opportunity, emotional
distress or other reasonable costs to be
determined by arbitration managed by the
Supervisor
NEW
Service Turnaround
Time
Following on the above suggestion for the use of a
document to confirm engagement, said document
should also state the turnaround time for the specific
service e.g. for a loan secured by car -2 weeks,
unsecured -1 week, secured by mortgage-4 weeks etc.
While banks may have their internal deadlines, these are not
communicated to the consumers in any binding way which
leaves room for delays and uncertainty. Just about every
transaction with a bank will include the accrual of or the earning
of interest, both are important to the financial affairs of a
consumer so every effort should be made to keep service
delivery within a reasonable and known period.
YES
1. Where timelines are not met for services where
a processing or service fee has been applied, said
fees are to be waived or in the case of a credit
application, paid to the principal of the loan
balance once the loan is finalized.
2. Where the breach causes a loss of potential
interest the customer/ customer's account is to be
compensated in the amount of the loss.
3. Where the delay causes significant and negative
changes in the financial standing of the affected
person, compensation is to be determined by
arbitration.
NEW
Service Turnaround
Time
Following on the above suggestion for the use of a
document to confirm engagement, said document
should also state the turnaround time for the specific
service e.g. for a loan secured by car -2 weeks,
unsecured -1 week, secured by mortgage-4 weeks etc.
While banks may have their internal deadlines, these are not
communicated to the consumers in any binding way which
leaves room for delays and uncertainty. Just about every
transaction with a bank will include the accrual of or the earning
of interest, both are important to the financial affairs of a
consumer so every effort should be made to keep service
delivery within a reasonable and known period.
YES
1. Where timelines are not met for services where
a processing or service fee has been applied, said
fees are to be waived or in the case of a credit
application, paid to the principal of the loan
balance once the loan is finalized.
2. Where the breach causes a loss of potential
interest the customer/ customer's account is to be
compensated in the amount of the loss.
3. Where the delay causes significant and negative
changes in the financial standing of the affected
person, compensation is to be determined by
arbitration.
3/4
Comments on BoJ's Proposed Code of Conduct for Banks Author: C.E.Clarke , Kingston, Jamaica
for Help Mi Consulting Contact: helpmi876@gmail.com
4. NEW New- Staffing
DTIs and in particular their loan departments are to be
adequately staffed to match the anticipated response
of their marketing efforts and competitive rates. 1. the
ratio of staff could be plugged to the value of each
branch's loan portfolio OR 2. by looking at the average
exhaust time for loan matters across all DTIs and
determining a 'fair' exhaust time, taking an average
number of weekly traffic , then ensuring there is
adequate staff to service the expected traffic at a
determined minimum exhaust/processing time and an
'acceptable' waiting period. 3. Establish an
appointment system
A trip to the bank/other financial institution for the average
consumer is often comparable to a trip to a public health center
or hospital; the wait is long, only you may not be as miserable as
the temperature is usually nicely regulated and there is usually at
least one person to acknowledge your wait time "Yuh nuh get tru
yet?" or 'someone will soon be with you' at least four times in an
hour and a half. It seems the trend is to have one or two officers
in a loan department but with a market that seems to be
surviving only on loan products, that is not satisfactory. Given
the maturity of the financial sector, processes must become
more efficient, not just to ensure higher profits but to make the
experiences more pleasant and practical for consumers whose
good and bad decisions help DTIs thrive.
YES
1. Penalties as laid down in the relavent Act
2. Compensation for the consumer where the
determined minimum exhaust/processing time
and or waiting time goes beyond an
'unreasonable' overage
Author: C.E.Clarke for Help Mi Consulting , May 15, 2015
Contact: helpmiconsulting@gmail.com
4/4
Comments on BoJ's Proposed Code of Conduct for Banks Author: C.E.Clarke , Kingston, Jamaica
for Help Mi Consulting Contact: helpmi876@gmail.com