UNIT 4 DIGITAL BUSINESS APPLICATION -1.pptxElectronic retailing, commonly known as e-tailing or online retailing, refers to the sale of goods and services via the internet
The document discusses digital business ecosystems and online purchasing processes. It describes the various stages of online purchasing including search and discovery, evaluation, purchase, delivery, and after-sales service. It also discusses electronic commerce mechanisms like business-to-consumer and business-to-business transactions. Furthermore, it defines electronic marketplaces as platforms that host products from multiple third-party sellers and describes different types of marketplaces including vertical, horizontal, and consumer-to-consumer models.
In this slide, following topics have been covered in context to E-commerce.
- What is E-commerce?
- Why we need E-commerce?
- Impact of E-commerce
- E-commerce channels
- Top 10 biggest E-commerce companies
- Impact on Market and Retailers
- Advantages of E-commerce
- Disadvantages of E-commerce
- Types of E-commerce
- Future of E-commerce
The document discusses interactive marketing and how marketplaces are transitioning to marketspaces due to digitization. It defines key concepts like choiceboards, collaborative filtering, and personalization that allow for more interactivity and individualization. Reasons why consumers shop online include convenience, choice, customization, communication, and lower costs. Forms of interactive marketing mentioned include email, sponsorships, offline activation, social networking, and targeting.
The document discusses e-commerce and marketing concepts, defining e-commerce as the process of buying and selling goods and services over the Internet and examining different types of e-commerce organizations and marketing channels. It also covers benefits of e-commerce such as reduced costs and increased access to global markets, as well as internet advertising methods like banners ads and their benefits and limitations.
E-Commerce Skill 1- Dr.K.G.Raja Sabarish babu, Assistant Professor, Research ...BBAsourashtracollege
The document discusses e-commerce, including its meaning and types. E-commerce refers to the exchange or trading of goods and services over the internet. There are two main types: pure e-commerce, which is conducted entirely online, and partial e-commerce, which combines online and offline operations. E-commerce has grown due to economic, technological, and market forces like lower costs, advances in technology, and changing consumer behavior. It has impacted businesses and consumers in several ways such as increased competition, changing supply chains, and providing more options for consumers. The most common types of e-commerce are business-to-consumer, business-to-business, and consumer-to-consumer.
E-commerce has several advantages over traditional commerce such as the ability to conduct business globally without limitations of time or location. However, e-commerce also faces limitations like security concerns, lack of ability to examine products physically, and customer reluctance to trust online transactions. The document provides an overview of traditional commerce vs e-commerce, the growth of e-commerce in India, key advantages like lower costs and improved customer service, and limitations such as initial costs, security and privacy issues, and lack of trust from some customers.
E-commerce refers to business transactions conducted online over the internet. It allows firms and individuals to buy and sell goods electronically. E-commerce relies on technologies like online payments processing, inventory management, and internet marketing. Factors that affect demand for e-commerce include competitors' pricing, shipping costs and times, easy return policies, loyalty rewards programs, easy website navigation, and available payment options. Factors that affect e-commerce supply include technology infrastructure, government initiatives, warehousing and shipping/transportation logistics, and distribution networks. The future of e-commerce in India is strong, as the COVID-19 pandemic increased online shopping and digital payments. E-commerce is expected to see increased penetration in smaller cities and
The document discusses digital business ecosystems and online purchasing processes. It describes the various stages of online purchasing including search and discovery, evaluation, purchase, delivery, and after-sales service. It also discusses electronic commerce mechanisms like business-to-consumer and business-to-business transactions. Furthermore, it defines electronic marketplaces as platforms that host products from multiple third-party sellers and describes different types of marketplaces including vertical, horizontal, and consumer-to-consumer models.
In this slide, following topics have been covered in context to E-commerce.
- What is E-commerce?
- Why we need E-commerce?
- Impact of E-commerce
- E-commerce channels
- Top 10 biggest E-commerce companies
- Impact on Market and Retailers
- Advantages of E-commerce
- Disadvantages of E-commerce
- Types of E-commerce
- Future of E-commerce
The document discusses interactive marketing and how marketplaces are transitioning to marketspaces due to digitization. It defines key concepts like choiceboards, collaborative filtering, and personalization that allow for more interactivity and individualization. Reasons why consumers shop online include convenience, choice, customization, communication, and lower costs. Forms of interactive marketing mentioned include email, sponsorships, offline activation, social networking, and targeting.
The document discusses e-commerce and marketing concepts, defining e-commerce as the process of buying and selling goods and services over the Internet and examining different types of e-commerce organizations and marketing channels. It also covers benefits of e-commerce such as reduced costs and increased access to global markets, as well as internet advertising methods like banners ads and their benefits and limitations.
E-Commerce Skill 1- Dr.K.G.Raja Sabarish babu, Assistant Professor, Research ...BBAsourashtracollege
The document discusses e-commerce, including its meaning and types. E-commerce refers to the exchange or trading of goods and services over the internet. There are two main types: pure e-commerce, which is conducted entirely online, and partial e-commerce, which combines online and offline operations. E-commerce has grown due to economic, technological, and market forces like lower costs, advances in technology, and changing consumer behavior. It has impacted businesses and consumers in several ways such as increased competition, changing supply chains, and providing more options for consumers. The most common types of e-commerce are business-to-consumer, business-to-business, and consumer-to-consumer.
E-commerce has several advantages over traditional commerce such as the ability to conduct business globally without limitations of time or location. However, e-commerce also faces limitations like security concerns, lack of ability to examine products physically, and customer reluctance to trust online transactions. The document provides an overview of traditional commerce vs e-commerce, the growth of e-commerce in India, key advantages like lower costs and improved customer service, and limitations such as initial costs, security and privacy issues, and lack of trust from some customers.
E-commerce refers to business transactions conducted online over the internet. It allows firms and individuals to buy and sell goods electronically. E-commerce relies on technologies like online payments processing, inventory management, and internet marketing. Factors that affect demand for e-commerce include competitors' pricing, shipping costs and times, easy return policies, loyalty rewards programs, easy website navigation, and available payment options. Factors that affect e-commerce supply include technology infrastructure, government initiatives, warehousing and shipping/transportation logistics, and distribution networks. The future of e-commerce in India is strong, as the COVID-19 pandemic increased online shopping and digital payments. E-commerce is expected to see increased penetration in smaller cities and
E-commerce refers to business transactions conducted online over the internet. It allows firms and individuals to buy and sell goods electronically. E-commerce relies on technologies like online payments processing, inventory management, and internet marketing. Factors that affect demand for e-commerce include competitors' pricing, shipping costs and times, easy return policies, loyalty rewards programs, easy website navigation, and available payment options. Factors that affect e-commerce supply include technology infrastructure, government initiatives, warehousing and distribution systems, and shipping/transportation networks. The future of e-commerce in India is strong, as the COVID-19 pandemic increased online shopping and digital payments. E-commerce is expected to see increased penetration in smaller cities and continue
E-strategic management involves the formulation and implementation of major goals and initiatives based on an assessment of internal and external environments. E-strategy is the process of creating or modifying a business model for e-business through a sustainable and financially viable model. E-business is the business use of the internet that provides a business benefit like increased revenue or reduced costs. E-commerce involves digital transactions between organizations and individuals using the internet, while e-business refers to digitally enabling internal firm processes and systems. Unique features of e-commerce technology include ubiquity, global reach, universal standards, richness, interactivity, information density, personalization, social technology, and omnichannel experiences.
How the changing consumer trends due to change in technology and political scenario in India has induced the growth for ecommerce industry with snapdeal as the business model for analysis
This document defines e-commerce and discusses its various applications and scope. It describes e-commerce as business transactions conducted electronically rather than through direct interaction. The document outlines how e-commerce relates to areas like supply chain management, manufacturing, wholesale, retail, and services. It discusses the roles of e-commerce in lowering costs, improving access to information, and gaining a competitive advantage in these sectors. Additionally, the document notes how e-commerce enables global trading by treating the world as a single market.
E-commerce has revolutionized business by allowing online purchasing and selling of goods and services globally over the internet. It provides many strengths such as being borderless, saving time and having no time constraints. However, it also faces weaknesses like security concerns, potential for fraud, and an inability to see the physical product. Opportunities for e-commerce include a growing customer base as internet usage increases and new technologies emerge. Threats consist of rising competition, potential legal/regulatory changes, and difficulties in direct customer interaction compared to offline purchasing.
The role of e business in supply chain managementJohns Joseph
E-business is the execution of business transactions via the
internet.One of the primary benefits of e-business is its ability to cut costs. This technology eliminates the need to have a physical presence.e-business strategies like social media and online advertising involve lower costs than traditional marketing which allows startups and small companies to reach their target audience.
This document provides information on supply chain management, quality control, profitability, risk management, customization, and the role of e-business and e-commerce in the supply chain. It discusses key aspects of an effective supply chain including demand planning, procurement, logistics, and inventory management. It also outlines the importance of quality control in reducing costs and increasing customer satisfaction. Factors that impact profitability like defects and inspections are examined. The document then discusses supply chain risk management and approaches to managing known and unknown risks. It also addresses customizing supply chains to balance standardized products with optional services. Finally, it explores the role of e-commerce in modern supply chains and how e-business impacts responsiveness and efficiency.
This video is presented by USEP's BSCS student Ailene L. Madato, under Mr. ND Arquillano as a partial fulfillment for Elective 4 -E-Commerce.
It talks about ( TOpics 1-14).
This document discusses different types of e-commerce including B2B, B2C, and intra-organizational. B2B e-commerce involves business selling products to other businesses using technologies like EDI. B2C e-commerce is direct sales from businesses to consumers using websites. Key features of B2C include advertising, investments in technology, and customer support. The document also discusses disintermediation and re-intermediation in e-commerce supply chains.
The document provides an overview of e-commerce, including definitions and explanations of key terms. It discusses traditional commerce and how e-commerce differs, focusing on how electronic networks like the internet enable firms and individuals to conduct business. The document also outlines several e-commerce models (B2B, B2C, etc.), advantages and disadvantages, and how e-commerce has impacted organizational structures and human resource management practices through digital transformation.
Today’s retail environment is highly influenced by new digital models which are becoming more mainstream, as consumers enjoy higher internet penetration and seek more convenience and value, as well as choice, personalized offers, and great service.
This presentation demonstrates the most prominent trends in the e-commerce industry. This is an Executive Summary version of the presentation. To view the entire presentation, please contact Carmelon Digital Marketing.
Few basic explanations on E-commerce and Internet Marketing. In the world of technology, the Internet plays an important role. The slides take you to very basic insights of the processes involved.
E-commerce refers to the buying and selling of goods and services online. It allows businesses to expand their markets globally with lower costs. There are different business models including B2B, B2C, C2C. The e-commerce process involves customers browsing products, adding items to their cart, and completing the transaction. Popular payment methods for e-commerce include credit cards, debit cards, and digital wallets. Major e-commerce companies include Amazon, eBay, Alibaba, and Walmart.
E-business vs. e-commerce. E-commerce and e-business are similar, with e-commerce referring to buying and selling products online. However, e-business defines a wider range of business processes by including aspects such as supply chain management (SCM), electronic order processing and customer relationship management (CRM) designed to help the company operate more effectively and efficiently.
business research topics for mba
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mba finance research topics
mba topics on strategic management
thesis topic for mba
e business information
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In the dynamic world of commerce, the battle of retail vs e-commerce has taken center stage. With the rise of digital technology and shifting consumer behavior, traditional retail, and online shopping have become the titans in a clash that will shape the future of commerce. While retail represents the brick-and-mortar establishments we are familiar with, ecommerce has revolutionized the way we shop by bringing the marketplace to our fingertips. In this article, we will explore the key differences, impacts, and converging strategies of retail and ecommerce, and delve into the ever-evolving landscape of the retail vs e-commerce clash in the digital age.
This document discusses key concepts in e-commerce including conducting business transactions online, buying and selling products via the internet, and ensuring a positive user experience on e-commerce websites. It also covers e-commerce fundamentals like search functionality, navigation, trust and credibility. The document then discusses e-business infrastructure, risks in the e-commerce environment like availability and security, supply chain management, e-marketing priorities and strategies, customer relationship management, change management, and analysis and management of mobile commerce services.
This video is presented by USEP’s BSCS student, Kenneth Jan W. Malubay under ND Arquillano as a partial fulfillment for Elective 4 E-Commerce. It talks about:
Introduction to e-business and e-commerce
E-commerce fundamentals
E-business infrastructure
E-environment
Supply chain management
E-marketing
Customer relationship management
Change management
Analysis and design
M-Commerce
Management of mobile commerce services
E-tailing refers to the selling of retail goods online. It allows companies to sell products to customers virtually without needing a physical storefront. E-tailing has grown significantly in recent years and enabled the development of software tools to help companies create online catalogs and manage the online sales process. Some benefits of e-tailing include reducing business costs and space needs while increasing accessibility of products to customers. However, e-tailing also lacks some of the experiential and sensory aspects of in-person shopping.
The term IoT, or Internet of Things, refers to the collective network of conn...Dr. Prof. Kiran Shinde
The term IoT, or Internet of Things, refers to the collective network of connected devices and the technology that facilitates communication between devices and the cloud, as well as between the devices themselves.
Digital Business- Activity of buying and selling of goods and services with t...Dr. Prof. Kiran Shinde
Digital Business- Activity of buying and selling of goods and services with the help of Internet .
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E-commerce refers to business transactions conducted online over the internet. It allows firms and individuals to buy and sell goods electronically. E-commerce relies on technologies like online payments processing, inventory management, and internet marketing. Factors that affect demand for e-commerce include competitors' pricing, shipping costs and times, easy return policies, loyalty rewards programs, easy website navigation, and available payment options. Factors that affect e-commerce supply include technology infrastructure, government initiatives, warehousing and distribution systems, and shipping/transportation networks. The future of e-commerce in India is strong, as the COVID-19 pandemic increased online shopping and digital payments. E-commerce is expected to see increased penetration in smaller cities and continue
E-strategic management involves the formulation and implementation of major goals and initiatives based on an assessment of internal and external environments. E-strategy is the process of creating or modifying a business model for e-business through a sustainable and financially viable model. E-business is the business use of the internet that provides a business benefit like increased revenue or reduced costs. E-commerce involves digital transactions between organizations and individuals using the internet, while e-business refers to digitally enabling internal firm processes and systems. Unique features of e-commerce technology include ubiquity, global reach, universal standards, richness, interactivity, information density, personalization, social technology, and omnichannel experiences.
How the changing consumer trends due to change in technology and political scenario in India has induced the growth for ecommerce industry with snapdeal as the business model for analysis
This document defines e-commerce and discusses its various applications and scope. It describes e-commerce as business transactions conducted electronically rather than through direct interaction. The document outlines how e-commerce relates to areas like supply chain management, manufacturing, wholesale, retail, and services. It discusses the roles of e-commerce in lowering costs, improving access to information, and gaining a competitive advantage in these sectors. Additionally, the document notes how e-commerce enables global trading by treating the world as a single market.
E-commerce has revolutionized business by allowing online purchasing and selling of goods and services globally over the internet. It provides many strengths such as being borderless, saving time and having no time constraints. However, it also faces weaknesses like security concerns, potential for fraud, and an inability to see the physical product. Opportunities for e-commerce include a growing customer base as internet usage increases and new technologies emerge. Threats consist of rising competition, potential legal/regulatory changes, and difficulties in direct customer interaction compared to offline purchasing.
The role of e business in supply chain managementJohns Joseph
E-business is the execution of business transactions via the
internet.One of the primary benefits of e-business is its ability to cut costs. This technology eliminates the need to have a physical presence.e-business strategies like social media and online advertising involve lower costs than traditional marketing which allows startups and small companies to reach their target audience.
This document provides information on supply chain management, quality control, profitability, risk management, customization, and the role of e-business and e-commerce in the supply chain. It discusses key aspects of an effective supply chain including demand planning, procurement, logistics, and inventory management. It also outlines the importance of quality control in reducing costs and increasing customer satisfaction. Factors that impact profitability like defects and inspections are examined. The document then discusses supply chain risk management and approaches to managing known and unknown risks. It also addresses customizing supply chains to balance standardized products with optional services. Finally, it explores the role of e-commerce in modern supply chains and how e-business impacts responsiveness and efficiency.
This video is presented by USEP's BSCS student Ailene L. Madato, under Mr. ND Arquillano as a partial fulfillment for Elective 4 -E-Commerce.
It talks about ( TOpics 1-14).
This document discusses different types of e-commerce including B2B, B2C, and intra-organizational. B2B e-commerce involves business selling products to other businesses using technologies like EDI. B2C e-commerce is direct sales from businesses to consumers using websites. Key features of B2C include advertising, investments in technology, and customer support. The document also discusses disintermediation and re-intermediation in e-commerce supply chains.
The document provides an overview of e-commerce, including definitions and explanations of key terms. It discusses traditional commerce and how e-commerce differs, focusing on how electronic networks like the internet enable firms and individuals to conduct business. The document also outlines several e-commerce models (B2B, B2C, etc.), advantages and disadvantages, and how e-commerce has impacted organizational structures and human resource management practices through digital transformation.
Today’s retail environment is highly influenced by new digital models which are becoming more mainstream, as consumers enjoy higher internet penetration and seek more convenience and value, as well as choice, personalized offers, and great service.
This presentation demonstrates the most prominent trends in the e-commerce industry. This is an Executive Summary version of the presentation. To view the entire presentation, please contact Carmelon Digital Marketing.
Few basic explanations on E-commerce and Internet Marketing. In the world of technology, the Internet plays an important role. The slides take you to very basic insights of the processes involved.
E-commerce refers to the buying and selling of goods and services online. It allows businesses to expand their markets globally with lower costs. There are different business models including B2B, B2C, C2C. The e-commerce process involves customers browsing products, adding items to their cart, and completing the transaction. Popular payment methods for e-commerce include credit cards, debit cards, and digital wallets. Major e-commerce companies include Amazon, eBay, Alibaba, and Walmart.
E-business vs. e-commerce. E-commerce and e-business are similar, with e-commerce referring to buying and selling products online. However, e-business defines a wider range of business processes by including aspects such as supply chain management (SCM), electronic order processing and customer relationship management (CRM) designed to help the company operate more effectively and efficiently.
business research topics for mba
mba topics for presentation
mba project topics
mba research topics in management
dissertation topics for mba
mba finance research topics
mba topics on strategic management
thesis topic for mba
e business information
e business pdf
e business definition
ericsson e business
list of e businesses
e business sv
tetra pak e business portal
e business examples
In the dynamic world of commerce, the battle of retail vs e-commerce has taken center stage. With the rise of digital technology and shifting consumer behavior, traditional retail, and online shopping have become the titans in a clash that will shape the future of commerce. While retail represents the brick-and-mortar establishments we are familiar with, ecommerce has revolutionized the way we shop by bringing the marketplace to our fingertips. In this article, we will explore the key differences, impacts, and converging strategies of retail and ecommerce, and delve into the ever-evolving landscape of the retail vs e-commerce clash in the digital age.
This document discusses key concepts in e-commerce including conducting business transactions online, buying and selling products via the internet, and ensuring a positive user experience on e-commerce websites. It also covers e-commerce fundamentals like search functionality, navigation, trust and credibility. The document then discusses e-business infrastructure, risks in the e-commerce environment like availability and security, supply chain management, e-marketing priorities and strategies, customer relationship management, change management, and analysis and management of mobile commerce services.
This video is presented by USEP’s BSCS student, Kenneth Jan W. Malubay under ND Arquillano as a partial fulfillment for Elective 4 E-Commerce. It talks about:
Introduction to e-business and e-commerce
E-commerce fundamentals
E-business infrastructure
E-environment
Supply chain management
E-marketing
Customer relationship management
Change management
Analysis and design
M-Commerce
Management of mobile commerce services
E-tailing refers to the selling of retail goods online. It allows companies to sell products to customers virtually without needing a physical storefront. E-tailing has grown significantly in recent years and enabled the development of software tools to help companies create online catalogs and manage the online sales process. Some benefits of e-tailing include reducing business costs and space needs while increasing accessibility of products to customers. However, e-tailing also lacks some of the experiential and sensory aspects of in-person shopping.
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Syllabus
Chapter-1
Introduction to objective, scope and outcome the subject
Chapter 2
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Chapter 3
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Levelling: Instrument used Object of levelling, Methods of levelling in brief, and Contour maps.
Chapter 4
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Chapter 5
Transportation: Introduction to Transportation Engineering; Traffic and Road Safety: Types and Characteristics of Various Modes of Transportation; Various Road Traffic Signs, Causes of Accidents and Road Safety Measures.
Chapter 6
Environmental Engineering: Environmental Pollution, Environmental Acts and Regulations, Functional Concepts of Ecology, Basics of Species, Biodiversity, Ecosystem, Hydrological Cycle; Chemical Cycles: Carbon, Nitrogen & Phosphorus; Energy Flow in Ecosystems.
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Text Books:
1. Palancharmy, Basic Civil Engineering, McGraw Hill publishers.
2. Satheesh Gopi, Basic Civil Engineering, Pearson Publishers.
3. Ketki Rangwala Dalal, Essentials of Civil Engineering, Charotar Publishing House.
4. BCP, Surveying volume 1
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UNIT 4 DIGITAL BUSINESS APPLICATION -1.pptxElectronic retailing, commonly known as e-tailing or online retailing, refers to the sale of goods and services via the internet
1. DIGITAL BUSINESS
APPLICATION- I
Dr. Kiran S. Shinde
Sanjivani Institute of Management Studies Kopargaon
Prof. Dr. Kiran S.Shinde Sanjivani Institute of Management
Studies Kopargaon
2. Digital Business Application
• A digital business application refers to software or technology
solutions designed to streamline, enhance, or transform various aspects
of a business's operations, processes, or customer interactions in the
digital realm. These applications leverage digital technologies to
improve efficiency, productivity, customer service, and overall
business performance
Prof. Dr. Kiran S.Shinde Sanjivani Institute of Management
Studies Kopargaon
3. Electronic retailing
• Electronic retailing, commonly known as e-tailing or online retailing,
refers to the sale of goods and services via the internet.
• It involves businesses selling products directly to consumers through
online channels, eliminating the need for physical storefronts.
• E-retailing has gained immense popularity due to the widespread use
of the internet and the convenience it offers to both retailers and
consumers.
Prof. Dr. Kiran S.Shinde Sanjivani Institute of Management
Studies Kopargaon
4. E- Retailing Characteristics
• Online Presence: E-retailing primarily operates through websites,
apps, or online platforms, allowing customers to browse and purchase
products or services digitally.
• Convenience: Customers can shop 24/7 from anywhere with internet
access, offering unparalleled convenience compared to physical stores.
• Global Reach: E-retailers have the potential to reach a worldwide
audience, transcending geographical limitations.
• Diverse Product Range: Online stores often offer a vast array of
products due to the lack of physical space constraints, providing
customers with extensive choices.
Prof. Dr. Kiran S.Shinde Sanjivani Institute of Management
Studies Kopargaon
5. TYPES OF E-RETAILING
• 1.Click E-Retailing“- refers to a form of electronic retailing where the primary
action for purchasing goods or services occurs through the clicking of a button or
a series of clicks on a digital interface.
• 2. "Click-and-Brick" -e-retailing refers to a business model that combines both
online (click) and offline or physical (brick-and-mortar) retailing strategies. This
approach involves a retailer having both an online presence (e-commerce website
or app) and a physical store or stores
• 3. Brick-and-mortar retailing- refers to the traditional method of selling products
or services through physical stores or locations that customers visit in person to
make purchases. It is often characterized by the presence of a physical building,
tangible inventory, and face-to-face interactions between customers and sales
representatives.
Prof. Dr. Kiran S.Shinde Sanjivani Institute of Management
Studies Kopargaon
6. Factors Affecting E-Retailing/Changing Retail
Industry Dnamics
• 1.Excess capacity-
• 2.Demographic Changes
• 3.Consumer Behavior
• 4.Technology Improvement
Prof. Dr. Kiran S.Shinde Sanjivani Institute of Management
Studies Kopargaon
7. Technology Based E- Retailing Channels
• TV Retailing- Television retailing, also known as TV shopping or teleshopping, is
a form of retail where products or services are promoted, demonstrated, and sold
directly to consumers via television broadcasts. It involves dedicated channels or
programs that showcase products, often utilizing demonstrations and persuasive
sales techniques to encourage viewers to make purchases.
• Online-based shopping- commonly referred to as e-commerce or online shopping,
involves the buying and selling of goods or services over the internet through
digital platforms. It has revolutionized the retail industry by providing
convenience, accessibility, and a wide range of products to consumers worldwide
Prof. Dr. Kiran S.Shinde Sanjivani Institute of Management
Studies Kopargaon
8. Issues with online Retailing
• Difficult to develop strategy
• Manage Channel Conflict
• Pricing Strategies – Access price , expected price, Product pricing of
untested
• Design layout of online shop
• Manage Brands
• Deliver satisfying shoping experience
• Right incentive
Prof. Dr. Kiran S.Shinde Sanjivani Institute of Management
Studies Kopargaon
9. E- Retailing Business Models
• Business-to-Consumer (B2C):
• Description: B2C e-retailing involves businesses selling products or services directly to
individual consumers.
• Example: Amazon.com, where consumers can directly purchase various goods from the
website.
• Business-to-Business (B2B):
• Description: B2B e-retailing involves transactions between businesses, where one business
sells products or services to another business.
• Example: Alibaba.com, which facilitates wholesale transactions between manufacturers,
suppliers, and retailers.
• Consumer-to-Consumer (C2C):
• Description: C2C e-retailing involves individual consumers selling products or services to
other consumers through online platforms.
• Example: eBay, where individuals can buy and sell products to and from each other in an
auction or fixed-price format.
Prof. Dr. Kiran S.Shinde Sanjivani Institute of Management
Studies Kopargaon
10. E- Retailing Business Models
• Subscription Model:
• Description: Businesses offer products or services on a subscription basis, where customers
pay a recurring fee at regular intervals.
• Example: Netflix, where subscribers pay a monthly fee for access to streaming services.
• Marketplace Model:
• Description: Online platforms act as intermediaries, connecting multiple sellers with
potential buyers.
• Example: Etsy, where various individual artisans and crafters sell their handmade or vintage
items to customers through the platform.
• Drop shipping Model:
• Description: Retailers sell products to customers without keeping the items in stock. Instead,
the retailer transfers the order and shipment details to a third party, typically the
manufacturer or wholesaler, who then ships the product directly to the customer.
• Example: Oberlo, where entrepreneurs set up online stores and sell products without
physically handling inventory.
Prof. Dr. Kiran S.Shinde Sanjivani Institute of Management
Studies Kopargaon
11. Impact of e- Commerce on traditional retail
• Shift in Consumer Behavior:
• Convenience: E-commerce offers 24/7 accessibility, convenience, and a wider product range, altering consumer expectations
about shopping experiences.
• Preference for Online Shopping: Consumers increasingly prefer the ease of browsing and buying online, reducing foot traffic
in physical stores.
• Market Competition and Adaptation:
• Increased Competition: Traditional retailers face intensified competition from online counterparts due to lower overhead
costs and expansive product offerings.
• Omnichannel Approach: Many traditional retailers have adapted by implementing omnichannel strategies, integrating online
and offline experiences to meet evolving customer demands.
• Brick-and-Mortar Store Challenges:
• Store Closures: E-commerce growth has contributed to the closure of some traditional retail stores unable to compete
effectively.
• Reimagined In-Store Experience: Successful retailers have focused on enhancing in-store experiences, emphasizing customer
service, unique offerings, and experiential shopping.
• Logistics and Fulfillment Changes:
• Supply Chain Evolution: E-commerce has necessitated advancements in logistics and fulfillment to meet demand for faster
and more efficient delivery services.
• Last-Mile Delivery Innovations: The focus on last-mile delivery has led to innovations like same-day or next-day delivery
options to meet customer expectations.
Prof. Dr. Kiran S.Shinde Sanjivani Institute of Management
Studies Kopargaon
12. Advantages of E-Retailing
• Global Market Reach: E-retailing enables businesses to reach a global audience without
the constraints of geographical boundaries.
• 24/7 Accessibility: Online stores operate round the clock, providing customers the
convenience to shop anytime, anywhere.
• Lower Overheads: E-retailing often has lower operational costs compared to brick-and-
mortar stores, as it eliminates expenses related to physical storefronts and staff.
• Diverse Product Range: Online retailers can offer a wide variety of products due to the
absence of space limitations, providing customers with more choices.
• Convenient Shopping Experience: E-retailing offers a seamless and convenient shopping
experience, allowing customers to compare products, read reviews, and make purchases
with ease.
• Personalization and Targeted Marketing: E-retailers can leverage customer data to
personalize recommendations and marketing strategies, enhancing the shopping
experience.
Prof. Dr. Kiran S.Shinde Sanjivani Institute of Management
Studies Kopargaon
13. Disadvantages of E-Retailing
• Lack of Tangible Experience: Customers can't physically inspect or try products
before purchasing, leading to potential dissatisfaction due to differences in
expectations and reality.
• Security Concerns: E-retailing involves the exchange of sensitive personal and
financial information, making it susceptible to cybersecurity threats and fraud.
• Logistical Challenges: Shipping, delivery, and return logistics can be complex and
costly, impacting customer satisfaction and operational efficiency.
• Intense Competition: The online marketplace is highly competitive, requiring
constant innovation and marketing efforts to stand out among numerous
competitors.
• Dependence on Technology: Technical issues, website downtime, or glitches can
disrupt the shopping experience, leading to lost sales and customer frustration.
Prof. Dr. Kiran S.Shinde Sanjivani Institute of Management
Studies Kopargaon
14. Product customization in e retailing
• Configuration Tools: Online retailers offer configuration tools allowing
customers to personalize products. For instance, customizing the color,
size, features, and accessories of items like laptops or shoes.
• Personalized Recommendations: E-retailers use customer data and
browsing history to suggest products based on individual preferences,
enhancing the shopping experience.
• Made-to-Order Products: Some e-retailers allow customers to order
customized or made-to-order items, such as personalized gifts or custom
clothing, by specifying design preferences.
• User-Generated Content: Customers often contribute to product
customization by providing reviews, ratings, and feedback, influencing
future purchases and product development.
Prof. Dr. Kiran S.Shinde Sanjivani Institute of Management
Studies Kopargaon
15. Service customization
• Tailored Services: E-retailers offer personalized customer service
experiences, including personalized recommendations, live chat support, or
dedicated customer service representatives.
• Subscription Customization: Services like subscription boxes or
memberships allow customers to choose preferences, enabling tailored
deliveries based on individual tastes or needs.
• Personalized Communication: E-retailers use personalized email
marketing, newsletters, or notifications to engage customers with relevant
content and offers.
• Adaptive Pricing or Bundles: Some e-retailers adjust pricing or offer
customized product bundles based on customer behaviors or purchasing
history.
Prof. Dr. Kiran S.Shinde Sanjivani Institute of Management
Studies Kopargaon
16. Fintech
• Fintech, short for Financial Technology, refers to innovative
technologies and startups that aim to improve and automate the
delivery of financial services. These technologies leverage software,
algorithms, and digital platforms to enhance efficiency, accessibility,
and convenience in various financial activities.
• E- Banking
• Mobile Banking
• Stock Trading
Prof. Dr. Kiran S.Shinde Sanjivani Institute of Management
Studies Kopargaon
17. Fintech
• Digital Payments: Fintech encompasses various digital payment methods,
including mobile wallets, peer-to-peer (P2P) payment platforms, and
contactless payments, offering speed and convenience in transactions.
• Online Lending: Fintech has disrupted traditional lending models by
introducing peer-to-peer lending platforms, crowdfunding, and online
lending marketplaces that streamline the borrowing and lending processes.
• Robo-Advisors: These automated investment platforms use algorithms and
artificial intelligence to provide personalized investment advice and
portfolio management at lower costs than traditional financial advisors.
Prof. Dr. Kiran S.Shinde Sanjivani Institute of Management
Studies Kopargaon
18. Fintech
• Impact of Fintech:
• Enhanced Accessibility: Fintech solutions have increased access to financial services,
especially in underserved or unbanked populations, by offering digital alternatives to
traditional banking.
• Cost Efficiency: Fintech often reduces operational costs for both financial institutions
and consumers through automation and streamlined processes.
• Customer Experience: Fintech innovations prioritize user-friendly interfaces and
personalized services, improving the overall customer experience in financial transactions
and services.
• Disruption of Traditional Financial Services: Fintech has challenged traditional
banking and financial sectors, prompting incumbents to adapt and innovate to remain
competitive.
• Data Security and Privacy: With the rise of fintech, ensuring robust cybersecurity
measures and data privacy has become crucial to maintain trust and protect sensitive
financial information.
Prof. Dr. Kiran S.Shinde Sanjivani Institute of Management
Studies Kopargaon
19. E- Learning
• Online Courses and Programs: E-learning offers structured courses
and programs available online, covering various subjects and levels of
education, from K-12 to higher education and professional
development.
• Virtual Classrooms and Webinars: Platforms enable live or recorded
interactive sessions, lectures, discussions, and presentations, allowing
remote participation and engagement among instructors and learners.
• Digital Resources and Content: E-learning provides access to a
diverse range of digital resources, including e-books, videos, podcasts,
simulations, and interactive modules, enhancing the learning
experience
Prof. Dr. Kiran S.Shinde Sanjivani Institute of Management
Studies Kopargaon
20. Advantages
• Flexibility and Accessibility: Learners can access educational content
anytime, anywhere, fostering flexibility in learning schedules and
accommodating diverse learner needs.
• Cost-Effectiveness: E-learning reduces costs associated with traditional
classroom-based learning, such as commuting, physical materials, and
infrastructure.
• Scalability and Reach: E-learning allows institutions to reach a larger
audience beyond geographical limitations, facilitating education on a global
scale.
• Interactive and Engaging: Multimedia-rich content, interactive elements,
and gamification techniques enhance engagement and retention of learning
materials.
Prof. Dr. Kiran S.Shinde Sanjivani Institute of Management
Studies Kopargaon
21. Disadvantages
• Digital Divide: Unequal access to technology and the internet can limit the
participation of individuals or communities with limited resources.
• Technical Issues and Infrastructure: Reliance on technology brings
challenges related to technical glitches, connectivity issues, and the need for
robust infrastructure.
• Self-Motivation and Discipline: E-learning demands self-discipline and
motivation from learners to effectively manage their time and stay engaged
without direct supervision.
• Social Interaction and Collaboration: Lack of face-to-face interaction
may hinder social engagement, peer collaboration, and communication
skills development
Prof. Dr. Kiran S.Shinde Sanjivani Institute of Management
Studies Kopargaon
22. Digital government
• Digital government, also known as e-government or online
government, refers to the use of digital technologies, data, and
communication tools by governmental organizations to provide public
services, improve efficiency in governance, enhance citizen
engagement, and transform the delivery of government operations.
• Types-
• G2C
• G2B
• G2G
• G2E
Prof. Dr. Kiran S.Shinde Sanjivani Institute of Management
Studies Kopargaon
23. Components of Digital Government:
• Online Service Delivery: Governments offer a wide range of services
through digital platforms, allowing citizens to access information, complete
transactions, and interact with government agencies online. This includes
services like tax filing, license renewals, and permit applications.
• Open Data and Transparency: Governments release public data and
information for access and use by citizens, businesses, researchers, and
other governmental bodies to promote transparency, accountability, and
innovation.
• Digital Identity and Authentication: Secure digital identity systems
enable citizens to access government services securely while protecting
their personal information.
Prof. Dr. Kiran S.Shinde Sanjivani Institute of Management
Studies Kopargaon
24. E-books
• E-books, short for electronic books, are digital versions of printed books
that can be read on electronic devices such as e-readers, tablets,
smartphones, or computers. Here are some key points about e-books:
• Characteristics of E-Books:
• Digital Format: E-books are created in digital formats such as PDF, EPUB,
MOBI, or other proprietary formats that allow them to be easily accessed
and read on electronic devices.
• Portability and Accessibility: E-books can be stored and accessed on
various devices, enabling readers to carry numerous books in a single
portable device.
• Interactive Features: Some e-books incorporate multimedia elements like
audio, video, hyperlinks, and interactive content, enhancing the reading
experience.
Prof. Dr. Kiran S.Shinde Sanjivani Institute of Management
Studies Kopargaon
25. E-books
• Instant Access and Distribution: E-books can be instantly downloaded
and distributed over the internet, eliminating the need for physical
distribution and reducing production costs.
• Adaptability and Customization: E-books allow readers to customize font
sizes, styles, and background colors to suit their preferences, enhancing
readability for individuals with different needs.
• Eco-Friendly and Space-Saving: Since e-books are digital, they reduce
paper usage and the need for physical storage, contributing to
environmental conservation and saving physical space.
• Self-Publishing Opportunities: E-books have opened avenues for
independent authors to self-publish their work without the need for
traditional publishing houses.
Prof. Dr. Kiran S.Shinde Sanjivani Institute of Management
Studies Kopargaon
26. Advantages of E-Books:
• Convenience and Portability: E-books can be carried anywhere on a
single device, allowing readers to access their entire library on the go.
• Instant Access: E-books can be instantly downloaded after purchase,
eliminating the need to wait for physical delivery.
• Cost-Effective: E-books are often cheaper than printed books due to lower
production and distribution costs.
• Search ability and Note-taking: E-books allow readers to search for
specific content, highlight text, and make annotations or notes digitally.
• Space-Saving: E-books do not require physical storage space, making them
ideal for individuals with limited space or for travelers.
• Accessibility Features: E-books can offer accessibility features such as
text-to-speech, screen readers, and adjustable fonts for individuals with
disabilities.
Prof. Dr. Kiran S.Shinde Sanjivani Institute of Management
Studies Kopargaon
27. • Challenges of E-Books:
• Dependency on Technology: E-books require compatible devices and
technology, and technical issues could hinder the reading experience.
• Digital Rights Management (DRM): DRM restrictions may limit the
transfer or sharing of e-books among different devices or users.
• Eye Strain and Screen Fatigue: Prolonged reading on electronic
screens may cause eye strain or fatigue for some readers.
• Ownership and Licensing: Some e-books are licensed rather than
owned, which could limit user rights to access or transfer the content.
Prof. Dr. Kiran S.Shinde Sanjivani Institute of Management
Studies Kopargaon
28. THANK YOU
Dr. Kiran S. Shinde
Sanjivani Institute of Management Studies Kopargaon
Prof. Dr. Kiran S.Shinde Sanjivani Institute of Management
Studies Kopargaon