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Controlling is the most important tool of Management
- 4. • 1.After a task has been assigned to a manager • 2.Decide the objectives of the task • 3. Through planning, a strategy is evolved to accomplish the desired objectives • 4. Monitoring (observe and check the progress or quality of (something) over a period of time a) 1-2-3-4 b)2-3-4-1 c)3-4-1-2 d)4-3-2-1
- 5. • The thermostat controls the cooling process by monitoring the temperature and then switching the compressor on and off. When the sensor senses that it's cold enough inside a refrigerator, it turns off the compressor. If it senses too much heat, it switches the compressor on and begins the cooling process again Thermostat
- 6. Identify the stage in which managers decide how the resources would be utilised to achieve organisational objectives a) Planning b) Organising c) Controlling Identify the stage in which managers try to visualise whether resources are utilised the same way as planned a) Planning b) Organising c) Controlling Can you tell now what comes first a) Planning b) Controlling
- 7. Process of analysing where the actions are taken as planned a) True b) False What if the actions are not planned: a) Find reasons for Deviation b) Take Corrective action
- 8. It is a continuous process which helps a manager to get the performance of his subordinates correspond to he standard fixed. a) True b) False It also defects the variations as soon as they occur and takes corrective steps to prevent them in future. a) True b) False
- 9. ."Henri Fayol: "Control consists in verifying whether everything occurs in conformity with the plan adopted, instructions issued and principles established The control function of management involves determining what is to be accomplished (THE STANDARD); what is being accomplished (THE PERFORMANCE), and, if necessary, applying corrective measures so that performance takes place according to plans is. in CONFORMITY with the standard. Vijay an MBA First Student planned to get 75 % in MBA-I , he got 72 % what can be done to take corrective action? Can you tell me what is Standarad, Performance
- 10. a) Knowing exactly what WORK is to be done as to quantity, quality and time available b) Checking whether work has been or is being carried out with the RESOURCES available, within the TIME available. at a reasonable COST and in ACCORDANCE with the required standard of quality C) ANALYSING DEVIATIONS, if any, from the planned targets and standards to ascertain the causes thereof d) ADOPTING REMEDIAL MEASURES to correct the deviations, and e) Suggesting revision of plans and targets, if necessary. What Controlling Involves
- 11. CHARACTERISTICS OF CONTROL Is Controlling essential at all levels of organisation? a) Yes b) No Every manager performs the control function irrespective of his rank and nature of job a) True b) False It is the control function which completes the management process. a) Yes b) No Control is all pervasive function
- 12. CHARACTERISTICS OF CONTROL Control is an ongoing and dynamic function of management. a) Yes b) No As long as an organisation exists, control continues to exist a) True b) False It is amenable to change with the external environment. a) Yes b) No Control is a continuous process
- 13. CHARACTERISTICS OF CONTROL Control is concerned with checking the current performance and providing guidelines for the future. a) Yes b) No Control is both backward-looking and forward-looking. a) True b) False Control is a forward looking process
- 14. PROCESS OF CONTROLLING Four basic elements: • Setting standards of performance at strategic points • leading ,motivating, supervising, directing ,guiding of employees. • Measurement of actual performance • Its comparison with the stated standards of performance
- 15. Measuring actual performance Comparing actual Performance against Standard Taking managerial Action GOALS AND OBJECTIVES Organizational Divisional Departmental Individual PROCESS OF CONTROLLING Step 3 Step 1 Step 2
- 16. Compare Actual Performance With standard Is Standard Being Attained? Do nothing Is Variance Acceptable? Is Standard Acceptable? Do nothing Identify cause of variation Current performance Revise standard Measure Actual performance objective standard NO NO NO YES YES YES Marginal Decisions in the control process
- 17. TYPES OF CONTROL • Feed forward control • Concurrent control • Feed back Control Corrects Problems after They occur Corrects Problems as They happen Anticipates problems input process output Feedforward control Concurrent control Feedback control
- 18. TYPES OF CONTROL • Feed forward control Type of control that focuses on preventing anticipated problem since it takes place in advance of the actual work. • Concurrent control Type of Control that takes place while a work activity is in process e.g direct supervision
- 19. TYPES OF CONTROL • Feedback Control: A type of control that takes place after a work activity is done Financial statements
- 20. QUALITIES OF AN EFFECTIVE CONTROL SYSTEM • Accuracy • Timeliness • Economy • Understandability • Reasonable criteria • Corrective action
- 21. CONTROL TECHNIQUES • Traditional Personal observation Break even Analysis Budgetary Control • Sales, production • Modern Management Audit Return on investment PERT CPM
- 22. CONTROL TECHNIQUES • Management Audit: Overall and scientific management of quality of management Comprehensive and constructive review of the performance of management • Return on Investment How Effectively resources are used Helps management aware of wastages and inefficiency
- 23. CONTROL TECHNIQUES • PERT: Programme Evaluation & Review Technique • CPM: Critical Path Method Both this methods are oriented towards achieving better managerial control of time spent in completing the project. Project is decomposed into activities and then all activities are integrated in a highly logical sequence to find the shortest time required to complete the project PERT focuses on time CPM focuses on Cost
- 25. CONCLUSION • “Planning is the basis of control, Action is the essence of control, Delegation is the key to control, And information is the guide to control.