The document discusses boiler water problems and softening methods. It describes how excess impurities in boiler feed water can cause issues like sludge and scale formation, priming and foaming, carry over, boiler corrosion, and caustic embrittlement. It defines sludge and scale, explains how they form and their impacts. Methods to prevent or remove sludge and scale are provided. Causes and controls of priming, foaming, and carry over are also outlined. The document then discusses various corrosion mechanisms and methods to prevent corrosion. Finally, it provides an overview of zeolite softening process.