1. Water is essential for human survival but is often contaminated.
2. Water sources include surface water and groundwater, with varying levels of physical, chemical, and biological impurities depending on the source.
3. Hard water contains high levels of calcium and magnesium ions which can cause soap scum, clog pipes and boilers, and is classified as temporary or permanent hardness. Preventing scale formation in boilers is important to improve efficiency and avoid accidents.