This document provides information about Uni Systems, its areas of activity, and projects with Oracle. Uni Systems is one of the largest systems integration companies in Greece with over 45 years of experience. It provides solutions for government, banking, telecom, and enterprises. Some of Uni Systems' public sector projects with Oracle include tax collection systems, customs systems, health records systems, and judicial case management systems.
Uni Systems presentation in Cloud Computing Forum 2012 in Athens. Uni Systems presented the complete Uni|Cloud solutions portfolio, supported by Cisco Systems and EMC Corporation.
This document provides information about funding options for undergraduate study at Swansea University. It outlines that tuition fees are £9,000 per year, but Welsh students can get a tuition fee grant to reduce their loan. All students can get loans for maintenance costs depending on their living situation and household income. Welsh students are eligible for grants up to £5,000 per year, while English students can get up to £3,250. The document also discusses repaying student loans after graduation.
The document discusses trends in UK university applications and admissions over recent cycles. It notes a 7.7% decrease in total applicants for the 2012 cycle compared to 2011 as of 23 April 2012. UK applicants aged 19 and under have decreased 7.4% year-on-year. Acceptance rates to Russell Group universities have declined slightly for the least and most advantaged students. The document outlines key elements of a strong application, including meeting entry requirements and submitting accurate predictions, a well-written personal statement, and school reference. It also discusses the UCAS Course Finder tool and contextual data policies.
Giorgos Gerogiannis is Data Center & Cloud Solutions Manager at Uni Systems. He covered the topic of Business Continuity in the Cloud in the 1st Business Continuity Management Forum that took place in Athens, on February 18th, 2014
The document provides an overview of the challenging environment of secure access for mobile workers and privileged insiders. It discusses how traditional security solutions have limitations in balancing user needs for mobility with enterprise IT needs to meet security and compliance requirements. The Uni Systems secure access solution is presented as providing layered protection through fine-grained access control, application protection, command filtering, detailed auditing and other capabilities. The implementation approach involves assessing needs, designing customized infrastructure, and deploying in phases. Success stories from telecom and financial clients highlight how the solution provided controlled, auditable access for remote users while meeting security objectives.
This document discusses trends in desktop virtualization and how Cisco and Citrix are working together to transform desktop computing. Key points:
- Traditional desktop management is inefficient, inflexible, and insecure. Desktop virtualization promises to improve productivity, security, and adaptability.
- Cisco and Citrix are joining forces to provide a fully validated virtual desktop solution. Their unified solution will make enterprise adoption of virtual desktops much easier.
- Their solution transforms Windows desktops into an on-demand service available on any device. It enables flexible workstyles while rapidly adapting to business needs and improving security.
This document provides information about Uni Systems, its areas of activity, and projects with Oracle. Uni Systems is one of the largest systems integration companies in Greece with over 45 years of experience. It provides solutions for government, banking, telecom, and enterprises. Some of Uni Systems' public sector projects with Oracle include tax collection systems, customs systems, health records systems, and judicial case management systems.
Uni Systems presentation in Cloud Computing Forum 2012 in Athens. Uni Systems presented the complete Uni|Cloud solutions portfolio, supported by Cisco Systems and EMC Corporation.
This document provides information about funding options for undergraduate study at Swansea University. It outlines that tuition fees are £9,000 per year, but Welsh students can get a tuition fee grant to reduce their loan. All students can get loans for maintenance costs depending on their living situation and household income. Welsh students are eligible for grants up to £5,000 per year, while English students can get up to £3,250. The document also discusses repaying student loans after graduation.
The document discusses trends in UK university applications and admissions over recent cycles. It notes a 7.7% decrease in total applicants for the 2012 cycle compared to 2011 as of 23 April 2012. UK applicants aged 19 and under have decreased 7.4% year-on-year. Acceptance rates to Russell Group universities have declined slightly for the least and most advantaged students. The document outlines key elements of a strong application, including meeting entry requirements and submitting accurate predictions, a well-written personal statement, and school reference. It also discusses the UCAS Course Finder tool and contextual data policies.
Giorgos Gerogiannis is Data Center & Cloud Solutions Manager at Uni Systems. He covered the topic of Business Continuity in the Cloud in the 1st Business Continuity Management Forum that took place in Athens, on February 18th, 2014
The document provides an overview of the challenging environment of secure access for mobile workers and privileged insiders. It discusses how traditional security solutions have limitations in balancing user needs for mobility with enterprise IT needs to meet security and compliance requirements. The Uni Systems secure access solution is presented as providing layered protection through fine-grained access control, application protection, command filtering, detailed auditing and other capabilities. The implementation approach involves assessing needs, designing customized infrastructure, and deploying in phases. Success stories from telecom and financial clients highlight how the solution provided controlled, auditable access for remote users while meeting security objectives.
This document discusses trends in desktop virtualization and how Cisco and Citrix are working together to transform desktop computing. Key points:
- Traditional desktop management is inefficient, inflexible, and insecure. Desktop virtualization promises to improve productivity, security, and adaptability.
- Cisco and Citrix are joining forces to provide a fully validated virtual desktop solution. Their unified solution will make enterprise adoption of virtual desktops much easier.
- Their solution transforms Windows desktops into an on-demand service available on any device. It enables flexible workstyles while rapidly adapting to business needs and improving security.
CA Lean IT Event 09/12/09 - Lean IT presented by Dimitris Kourlaskourlas
CA hosted the Lean IT event in Athens Hilton Wednesday, December 9.
The presentations held by CA experts in the areas of Infrastructure Management, Security Management and Service Management were accompanied by real world case studies of the Greek market by CA Strategic Partners
Microsoft Dynamics CRM 3 Launch Event: Presentation of the new Olympiacos Members solution.
Case study for Microsoft at the official launch of Microsoft Dynamics CRM 3 Server in Athens Intercontinental, May 2006
Performance Management study using ARIS, Blesiou Athina, NTUAAthina Blesiou
2011 (National Technical University of Athens - Mechanical engineering - Thesis) Performance Management study using Architecture of Integrated Information Systems (ARIS) and application of Balanced Scorecard and Six Sigma methods to the Greek Public Gas Corporation’s procurements regulation
Unlocking Productivity: Leveraging the Potential of Copilot in Microsoft 365, a presentation by Christoforos Vlachos, Senior Solutions Manager – Modern Workplace, Uni Systems
CA Lean IT Event 09/12/09 - Lean IT presented by Dimitris Kourlaskourlas
CA hosted the Lean IT event in Athens Hilton Wednesday, December 9.
The presentations held by CA experts in the areas of Infrastructure Management, Security Management and Service Management were accompanied by real world case studies of the Greek market by CA Strategic Partners
Microsoft Dynamics CRM 3 Launch Event: Presentation of the new Olympiacos Members solution.
Case study for Microsoft at the official launch of Microsoft Dynamics CRM 3 Server in Athens Intercontinental, May 2006
Performance Management study using ARIS, Blesiou Athina, NTUAAthina Blesiou
2011 (National Technical University of Athens - Mechanical engineering - Thesis) Performance Management study using Architecture of Integrated Information Systems (ARIS) and application of Balanced Scorecard and Six Sigma methods to the Greek Public Gas Corporation’s procurements regulation
Unlocking Productivity: Leveraging the Potential of Copilot in Microsoft 365, a presentation by Christoforos Vlachos, Senior Solutions Manager – Modern Workplace, Uni Systems
This document discusses how organizations can modernize their workplaces using Microsoft 365 and the Power Platform. It provides examples of how these tools can be used to improve collaboration, enhance productivity, and increase efficiency. Specifically, it outlines three use cases: expenses management using Power Apps, AI Builder, Power Automate, and Power BI; an IT service desk using Power Apps, Power Automate, Teams, and Power Virtual Agents; and contractor onboarding through SharePoint, Power Automate, and Teams. The document emphasizes that the Power Platform allows non-technical users to build customized solutions through low-code tools to streamline processes and business operations.
Harnessing the power of AI to supercharge the Customer Experience. For the event: AI, Data, and CRM: Shaping Business through Unique Experiences. By George Aspiotis
A presentation on how to lead the AI era with Microsoft Cloud. For the event: AI, Data, and CRM: Shaping Business through Unique Experiences. By Silia Sideri
A dive into Microsoft Fabric/AI Solutions offering. For the event: AI, Data, and CRM: Shaping Business through Unique Experiences. By D. Koutsanastasis, Microsoft
This document discusses how organizations can create unique customer experiences through a customer relationship management (CRM) approach. It notes that customer expectations are growing while experiences are often inconsistent or irrelevant. The CRM landscape is challenging due to siloed data and lack of a complete customer view. To overcome these challenges, the document recommends building a customer journey approach founded on four pillars: breaking through barriers with data and insights; innovating everywhere through integrated cloud services; creating faster impact with modular solutions; and adapting to change through agility and transformation. A CRM approach can help organizations better understand customers, anticipate needs, and deliver personalized experiences to build loyalty. The key is combining enabling technology with a customer-centric culture and engaged employees.
How businesses can align data initiatives with future goals. For the event: AI, Data, and CRM: Shaping Business through Unique Experiences. For the event: AI, Data, and CRM: Shaping Business through Unique Experiences
Overview of Microsoft solutions that can help any organization bring their data in the era of AI. For the event: AI, Data, and CRM: Shaping Business through Unique Experiences
AI and machine learning are transforming businesses in many ways. Machine learning uses large amounts of data to help computers learn tasks without being explicitly programmed. Deep learning uses neural networks to perform complex tasks like image recognition and natural language processing. While AI today is narrow and focused on specific tasks, generative AI and large language models are increasing capabilities. Businesses are using AI for applications like customer experience, supply chain management, banking fraud detection, and retail personalization. Major companies like Microsoft, Amazon, and IBM provide cloud services and tools to help businesses adopt and implement AI.
In the era of the enormous loads of data coming from multiple sources and addressed to millions of users, data analytics and customer relation technologies, coupled with effective methodologies driven by Artificial Intelligence, pave the way for innovative approaches. Intro to the event AI, Data, and CRM: Shaping Business through Unique Experiences, Author Theodore Poulias, Uni Systems
Whoever understands the customer best, wins, said Mike Gospel! With Medallia's VoC solutions, the business gets the required feedback from its customers to drive growth.
Uni Systems is a 174 million euro systems integrator that has been in the ICT business for over 40 years. It has over 1300 consultants and technology professionals operating across 300+ projects in 57 countries. 89% of its revenues come from services. Customer experience is handled by all departments across an organization, not just customer support or marketing. Uni Systems helps companies measure and improve their customer experience through integrated customer relationship management systems, contact center technologies, digital onboarding, voice of customer programs, and customer journey management tools that provide a holistic view of the customer.
The Evolution in Customer Experience: Migration to Cloud for Contact CenterUni Systems S.M.S.A.
Groupama Asfalistiki is a Greek insurance company and subsidiary of Groupama Group. It has over 94 years of history and serves over 265,000 customers. The document discusses Groupama Asfalistiki's migration to a cloud-based contact center platform provided by Genesys to improve customer experience. This has provided benefits like increased productivity, cost savings, flexibility for remote work, and easier administration. The goal is to use technology to create a 360-degree view of customers and increase the value of customer service.
11. State of the art DC Facilities
Personnel
•24 X 7 Availability
•Certifications & Expertise
•Background Clearance Checks
Security
•Physical Security
•CCTV
•Access Control System
Fire Detection / Suppression
•Fire Suppression Type FM200
•2 Types of Fire Detection Sensors
•ISO 9001:2008
Network Infrastructure •ISO/SEC 27001/2005
•Redundant Connectivity •Cabling TIA 568B
•Redundant Routing/Switching Fabric.
Redundant Power
•N+1 Uninterruptable Power Systems
•N+1 Redundant Generator System
•N+2 Cooling
Building Construction
•Raised Floors
•Redundant Cabling
•BMS
•Environmental Control
12. Flexible Cloud Offerings
SaaS IaaS
• Uni|PAYaaS|Payroll as a Service • Uni|Workplaces | Test & Development as a
• Uni|HCMaaS|HCM as a Service Service
• Uni|eInvoicing • Uni|Root | Monitoring as a Service
• Uni|Vault | Backup & Business Continuity as
PaaS a Service
• Uni|DBaaS|RDBMS as a Service • Uni|Desktop | Desktop as a Service
• Uni|MaaS|Middleware as a Service
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13. HCM as a Service
Ζνα Αξιόπιςτο & Δυναμικό Data Υπθρεςία Βαςιςμζνθ ςτθ
Center Παγκοςμίωσ Καταξιωμζνθ Λφςθ
Ζνα υπερςφγχρονο Κζντρο Oracle PeopleSoft HCM
Δεδομζνων με δυναμικι και
υψθλζσ παραμζτρουσ αςφαλείασ, Υπθρεςίεσ Διακζςιμεσ 24*7
μζςω του οποίου προςφζρονται - Δυναμικά παραμετροποιιςιμεσ και εφκολα
οι υπθρεςίεσ με ςτακερό μθνιαίο προςαρμόςιμεσ ςτισ επιχειρθςιακζσ
κόςτοσ ανά εργαηόμενο, απαιτιςεισ
ελαχιςτοποιϊντασ τα άμεςα και
- Αυτοματοποιοφν πλιρωσ τισ διαδικαςίεσ
ζμμεςα κόςτθ τθσ αρχικισ
επζνδυςθσ. - Ομογενοποιοφν τισ λειτουργίεσ
- Ενοποιοφν τουσ εταιρικοφσ ςτόχουσ με τουσ
ςτόχουσ των τμθμάτων
Σχεδιαςμζνο για τον Άνκρωπο - Δυναμικι αποτφπωςθ των οργανωτικϊν
Οι υπθρεςίεσ μεγαλϊνουν και δομϊν
ωριμάηουν μαηί με τθν επιχείρθςθ - Δυναμικι διαχείριςθ των κζςεων εργαςίασ
- Διαχείριςθ Προςωπικοφ - Δυναμικι διαςφνδεςθ με τρίτεσ εφαρμογζσ
- Διαχείριςθ Αδειϊν & Απουςιϊν Επιχειρθςιακι Γνώςθ & Τεχνογνωςία
- Διαχείριςθ Παροχϊν - Εκτεταμζνθ επιχειρθςιακι γνϊςθ,
- Εταιρικι Εκπαίδευςθ - Τεχνογνωςία και τθν
- Αξιολόγθςθ Απόδοςθσ - Πολυετισ εμπειρία εξειδικευμζνων
- Πλάνα Καριζρασ & Εξζλιξθσ ςτελεχϊν για ζλεγχο των λειτουργικϊν
- Προγράμματα Εργαςίασ δαπανϊν και τθν αποτελεςματικι κατανομι
των επιχειρθςιακϊν πόρων και ενδυνάμωςθ
- Ενδοεπιχειρθςιακά Δίκτυα
τθσ ανκρωποκεντρικισ κουλτοφρασ.
Επικοινωνίασ
- Ενεργι Συμμετοχι των Εργαηομζνων
14. Uni|PAYaaS | Payroll as a Service
Προϋπολογιζμός
Ωρομέηρηζη
Σσμβάζεις
e-Payslip
Παροτές
Δάνεια
Administration Composer
I/F
Μιζθοδοζία Rules Based Engine
15. HCM & Payroll as a Service
Ελάχιςτο Κόςτοσ Αρχικισ Επζνδυςθσ | Μθνιαία Συνδρομι ανά Εργαηόμενο
Μικρότεροσ Χρόνοσ Ζναρξθσ Λειτουργίασ | Χριςθ από Οπουδιποτε, Οποτεδιποτε – 24x7
Άμεςθ Αξιοποίθςθ Νζων Τεχνολογιών | Χαμθλό Συνολικό Κόςτοσ Κτιςθσ
16. Uni|eInvoicing |eInvoicing on Cloud
Εκτυπωτισ
Ζντυπο
Χριςτθσ
Παραλαβι μζςω του
a, b & a, b &
Web e-invoice web portal
PDF PDF
SECURE SECURE portal τθσ υπθρεςίασ
INTERNET INTERNET
ARCHIVING@CONNECT
PAPERLESS@CONNECT
email
Company Customers
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17. Uni Systems Cloud Architecture
End-Points & MULTI-TENANT SaaS / DaaS Dashboard &
Offices Window Based DaaS & SaaS IaaS & PaaS WEB SaaS Back Office White Label Management
Solutions Servers SaaS
ERP V1
Virtualization Test & Dev CITRIX go-to- Citrix Delivery
AppCenter
meeting
Data Store
Laptop Farm 1 aaS
CRM aaS
Services Console
ERP V2 CITRIX go-to- Smart Auditor
Desktop aaS training Console
Home Office HCM aaS ERP V3 CITRIX go-to- User Experience
On Demand Monitoring
Cell Phone
Apps webinar
Applications
E-invoicing CRM V1 Microsoft Performance
Virtualization
Tablet / PDA Cloud
Monitoring
AppCenter
Office 365
Data Store
Backup
Farm N
Messaging Cloud Backup &
Payroll aaS
Kiosk
Monitoring Platform Storage
3rd part CSP
aaS Management
Desktop Virtualization
RDBMS Farm
Manager
Bandwidth
Virtual Provisioning Provisioning Physical Provisioning
Remote Office Provisioning Power & Capacity Management
Services mgnt.
Application Provisioning Unattended Installations
Uni Systems Cloud Security
Server Virtulization Storage Provisioning Physical Installations and Updates
Portal Management
HQ / Enterprise SLA
Network Infrastructure & Remote Access
Management
CITRIX NetScaler Uni Systems Cloud Portal DNS VLAN
CITRIX Branch Repeater Vyatta Virtual Firewalling Active Directory Parent
Government
Forest DHCP
CITRIX Access Gateway Cloud Backup